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Wilderness Beach Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wilderness Beach Hotel

Exterior
Outdoor pool
Outdoor pool
View from property
1 bedroom, desk, laptop workspace, blackout drapes

Reviews

6.2 out of 10

Popular amenities

  • 24/7 front desk
  • Room service
  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
N2 National Highway, Wilderness, Western Cape, 6560
  • Wilderness National Park
    15 min walk
  • Garden Route Trail
    16 min walk
  • Acrobranch Wildwoods
    19 min walk
  • George (GRJ)
    23 min drive

Room options

Double Room, 2 Double Beds

  • 344 sq ft
  • Beach view
  • Sleeps 4
  • 2 Double Beds

About this property

Wilderness Beach Hotel

3-star hotel in Wilderness Beach
Guests of this beach hotel will appreciate convenient onsite amenities such as a steam room and a playground.
Wilderness Beach Hotel offers 150 accommodations with coffee/tea makers and bathrobes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Wilderness hotel provides wired Internet access for a surcharge. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Wilderness Beach Hotel provides an outdoor tennis court and a sauna. The hotel offers a restaurant. Business amenities at this 3-star property consist of a business center, 2 meeting rooms, and limo/town car service.

A computer station is located on site and wireless Internet access is available for a surcharge. This beach hotel also offers a terrace, multilingual staff, and gift shops/newsstands. For a surcharge, the property provides an airport shuttle (available 24 hours) and a shopping center shuttle. Complimentary self parking is available on site.

Wilderness Beach Hotel is a smoke-free property.

GARDEN GRILL - Overlooking the ocean and garden, this restaurant serves lunch and dinner. Reservations are required.
Room service is available.

Languages

Afrikaans, English, Xhosa

Property amenities

Internet

  • Available in all rooms: Wired internet (ZAR 30 per day)
  • Available in some public areas: WiFi (ZAR 1 per minute)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • GARDEN GRILL

Things to do

  • Outdoor pool
  • Outdoor tennis court
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Direct access to the beach
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Hand-held showerhead
  • Phone accessibility kit
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1967
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wired internet: ZAR 30.00 per day (rates may vary)
  • Fee for wireless internet in public areas: ZAR 1 per minute (rates may vary)
  • Airport shuttle fee: ZAR 280.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Pearl Hotel Wilderness
Pearl Wilderness
Wilderness Beach Hotel
Wilderness Beach Hotel Hotel
Wilderness Beach Hotel Wilderness
Wilderness Beach Hotel Hotel Wilderness

Wilderness Beach Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 15 out of 103 reviews" "
Rating 8 - Good. 29 out of 103 reviews" "
Rating 6 - Okay. 26 out of 103 reviews" "
Rating 4 - Poor. 12 out of 103 reviews" "
Rating 2 - Terrible. 21 out of 103 reviews" "

6.8/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

8/10 Good

Linda

Stayed 1 night in Jan 2024

2/10 Terrible

Estelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

4/10 Poor

Louis

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Rochelle

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible experience... so much potential!!
I was looking forward to wonderful weekend away but the hotel just does not live up to its pictures, maybe it did 10 years ago. The hotel needs a serious refurb as well as the grounds of the hotel. The pool is definitely not this clean and blue as in the pictures anymore - it needs a paint job and a proper clean. The bed I slept in made such a noise when you moved, it was terrible. The carpets were so marked, it was gross. The whole experience staying at the hotel freaked me out and I wont be returning. Some of the staff were really helpful, especially at breakfast but is so sad they have to work at a hotel that is literally falling apart. The hotel has so much potential, being where they are situated, right by the ocean but I wouldn't recommend staying here to anyone. So sad.
Stayed 1 night in Feb 2023

10/10 Excellent

Kumarin

Stayed 3 nights in Apr 2022

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Happy Guest
Fantastic location and staff! Hotel a bit neglected, but comfortable. Fantastic Breakfast.
Stayed 3 nights in Dec 2021

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Widerness
Rooms were clean. Staff friendly. Stayed on the ground floor with easy access to beach. Beautiful and convenient setting. Beach is also prestine with interesting rock pools and good fishing close by. Plenty to do in the area.
Stayed 5 nights in Dec 2020

4/10 Poor

Mrs KM

Traveled with family
Disliked: Property conditions & facilities, room comfort
Outdated and run down
We could check in from 2pm, but when we arrived at 3pm our room wasn't completely ready. No pillowcases on the one bed and even though we'd booked for 4 people there were only 2 towels provided. The TV channels weren't working and it took a day and a half for maintenance to be called to fix it. (In fairness once he was called the maintenance guy was friendly and sorted it out quite quickly) The shower leaked quite badly and there's no extractor fan in the bathroom - also there was very little cold water pressure. Every morning breakfast was chaotic. The hotel seems to have insufficient parking so we had to park quite far away which was quite inconvenient with our toddler and baby. It's situated really nicely close to the beach but the outdoor shower is broken so you end up walking sand back into the hotel. There isn't much security at this hotel that we could see either - it's incredibly easy to just walk around and into the pool area and from there into the hotel.
Stayed 5 nights in Dec 2019

10/10 Excellent

Helgard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
I like the fact that it is close to the beach. I didn't like the room cleanliness and lack of variety at breakfast.
Stayed 6 nights in Dec 2018

6/10 Okay

Dougie

Liked: Cleanliness, room comfort

8/10 Good

Mogamat Nur

Liked: Cleanliness, staff & service, room comfort
Halal option in the Garden Route.
A beautiful location. The hotel is a bit dated but is an excellent option to explore the garden route from. Nice breakfast. Halal food services.

2/10 Terrible

Nashieta

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Disappointed
Not what I had expected

2/10 Terrible

Cathi

Disliked: Cleanliness, property conditions & facilities, room comfort
So disappointing. Pictures on website deceiving. Out-of-control school touring groups making noise all night.Smelly. Everything very run down. Totally disappointing. Stayed only 1 night then checked out early. Did not even stay for breakfast.

6/10 Okay

Peter, London

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Brilliant situation
Ran out of fruit, Honey, Marmalade and coffee. We asked for ordinary day to day items which we were told were out of stock. They were every day and the staff were unhelpful. They were not trained and there appeared to be no supervision. There were few guests--never more tun 20 out of 150 rooms. Most were of Chinese origin on bus tours of the Garden Route. Their were no facilities in the hotel that worked at all.
Stayed 6 nights in Jan 2018

2/10 Terrible

Silvano

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2018

8/10 Good

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a value for money stay, I’m sure a bit of a revamp will make it 100%. Located in a beautiful spot
Stayed 2 nights in Jan 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The place and location is very beautiful. But The service at the hotel was terrible. The breakfast has a lot to be desired.i certainly did not get value for my money
Stayed 3 nights in Dec 2017

6/10 Okay

MIHAI

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
diasppointed
the place is very neglected, outside buildings and gardens especially. curtains were off the hooks, no spoons for coffee available.
Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A shocker
Hotel needs attention: poor maintenance and in need of a general overhaul. Lights and extraction fan not working, tv fuzzy, no wireless connection in rooms, no sign of security and general management. Photographs on web page misleading. Avoid at all costs.
Stayed 1 night in Jul 2017

6/10 Okay

Malcolm

There was not enought bath towels. TV siginals bad Not enought food for every body

2/10 Terrible

Paulo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE SERVICE - BY INCOMPETENT STAFF
As I love visiting the Wilderness, this was by far the worst ever hotel that I have booked. Staff has absolutely no consideration for you their guests, noise level was terrible, room was full of bugs, no tv remote supplied, no bath mat, no hand towel, had to practically beg for an extra toilet roll.....I will never consider booking this hotel again, I also think Hotels.com should consider removing them from your site. Unless you don't mind having such an incompetent hotel added to your list......what should have been a relaxing stay turned into a miserable seven days......SAD !!!!!! A tiny, bad smelling, damp little room is where you will find Wi-Fi facilities....what a laugh!

2/10 Terrible

Unathi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The welcoming was not ok according to my understanding we were supposed to be told about the facilities of the hotel,meals available to purchase and about surrounding erea if we want to go out of the hotel so all in all we had to ask everything ourself so the service was not ok at all.