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Jungfrau Hotel

3.0 star property

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Photo gallery for Jungfrau Hotel

Family Suite with Jungfrau View | In-room safe, desk, blackout drapes, free WiFi
Exterior
Reception
Family Suite with Jungfrau View | Living area | 32-inch TV with digital channels
Breakfast, lunch, dinner served; Regional cuisine, garden views

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

Map
Schulgässli 51, Wilderswil, BE, 3812
  • Mystery Rooms
    ‪4 min drive‬
  • Interlaken Casino
    ‪5 min drive‬
  • Staubbach Falls
    ‪13 min drive‬
  • Bern (BRN-Belp)
    ‪46 min drive‬

Room options

View all photos for Economy Double Room with Jungfrau View

Economy Double Room with Jungfrau View | In-room safe, desk, blackout drapes, free WiFi

Economy Double Room with Jungfrau View

  • 145 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Panorama Twin Room with Jungfrau View

In-room safe, desk, blackout drapes, free WiFi

Panorama Twin Room with Jungfrau View

  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room with Harder View

Comfort Twin Room with Harder View | In-room safe, desk, blackout drapes, free WiFi

Comfort Twin Room with Harder View

  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room with Harder View

Comfort Single Room with Harder View | In-room safe, desk, blackout drapes, free WiFi

Comfort Single Room with Harder View

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite with Jungfrau View

Family Suite with Jungfrau View | In-room safe, desk, blackout drapes, free WiFi

Family Suite with Jungfrau View

  • 645 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Panorama Single Room with Jungfrau View

Panorama Single Room with Jungfrau View | In-room safe, desk, blackout drapes, free WiFi

Panorama Single Room with Jungfrau View

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Panorama Triple Room with Jungfrau View

Panorama Triple Room with Jungfrau View | In-room safe, desk, blackout drapes, free WiFi

Panorama Triple Room with Jungfrau View

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Jungfrau Hotel

3-star Wilderswil hotel close to Mystery Rooms
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
Jungfrau Hotel offers 25 accommodations with safes and complimentary bottled water. Premium digital television is provided.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

This family-friendly hotel also offers a library, a terrace, and an arcade/game room. Limited complimentary onsite parking is available on a first-come, first-served basis.

Jungfrau Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Restaurant CHOCHTOPF - Overlooking the garden, this restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Restaurant CHOCHTOPF

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 64.0 per day
Cribs (infant beds) are available for CHF 30.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per pet, per night
  • Crib (infant bed) fee: CHF 30.0 per stay
  • Rollaway bed fee: CHF 64.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Jungfrau Hotel
Jungfrau Hotel Wilderswil
Jungfrau Wilderswil
Jungfrau Hotel Hotel
Jungfrau Hotel Wilderswil
Jungfrau Hotel Hotel Wilderswil

Jungfrau Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 365 out of 671 reviews
Rating 8 - Good. 226 out of 671 reviews
Rating 6 - Okay. 51 out of 671 reviews
Rating 4 - Poor. 20 out of 671 reviews
Rating 2 - Terrible. 9 out of 671 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel, Farnham

Stayed 2 nights in Nov 2024

10/10 Excellent

HUA

Liked: Cleanliness, staff & service, property conditions & facilities
Closer to top attractions
Stayed 2 nights in Dec 2024

6/10 Okay

brandy, South Jordan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not as pictured. I expected a but more from the rooms. Property is older, but staff was friendly and very accomodating, kind and helpful. Breakfast was a traditional swiss meat, cheeses, fresh breads, but they had hot eggs and bacon each morning and help yourself to coffees.teas. Location was perfect. Close to all the Swiss Alp towns and in the heart of Interlaken. Centrally located for everything. Upon check in you will get access to local bus and train for free as a hotel guest if you donthave a car. Easy driving to and from.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for exploring the region

Wonderful stay at a super friendly hotel. Perfectly located in Wilderswil outside of the main area of Interlaken. Far enough out to be peaceful with lovely views but handy enough as just a short bus or train ride from Interlaken centre. This hotel is just a couple of mins walk from the station and bus stop. I was concerned about location when booking but it was absolutely perfect! The staff here are excellent. Very helpful and friendly. The food is also lovely. I had the best veggie burger I’ve ever had here, thankyou chef! Would be very happy to return here when next in Switzerland! Thanks for a wonderful stay
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and polite
Stayed 2 nights in Dec 2024

10/10 Excellent

Lim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though only one toilet for a family of 4 but we still like the place
Stayed 3 nights in Dec 2024

10/10 Excellent

SEVINJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 2 nights in Dec 2024

10/10 Excellent

Sariah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet town right out side of Interlaken if you are looking for a less touristy vibe. Literally 3 minute walk to train station where you can go to interlaken, Grindelwald, lauterbrunnen, and more. The restaurant attached has some yummy Swiss staples! 10/10 recommend!
Stayed 2 nights in Nov 2024

6/10 Okay

Denisse

Liked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Marissa

Stayed 2 nights in Oct 2024

10/10 Excellent

Sylvia, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in every way!
Stayed 7 nights in Oct 2024

8/10 Good

Jorge, Indialantic

Liked: Amenities
Disliked: Cleanliness
I have mixed feelings about my 4 day stay during the end of September. I was in a single room which was a reasonable size for a single with a nice view. Breakfast was very good. Staff was pleasant and helpful. Hotel restaurant had very good food (saw many locals eating there) and was reasonably was priced. Only a few minutes walk to the train station from which you can get anywhere in the Jungfrau region (I prefer Wilderswil to Interlaken as a gateway to mountain hiking and sightseeing). My problem was the bathroom smelled like a public urinal that had not been cleaned for days. I arrived late (after housekeeping left) and my own attempts to clean were unsuccessful at elliminating the stench. I mentioned this to the front desk again the following morning and recommended a housekeeping supervisor check the room (it was that bad). I fully expected the problem to be resolved when I returned, but the oder was only minimally improved (if any). I have traveled extensively - including dozens of trips to Europe and have never encountered a bathroom odor problem like this. I assume it was a problem related to the toilet or vinyl flooring in the bathroom (both looked very old). I was told the hotel was fully booked, so I just put up with the unpleasant oder for my entire stay and didn't bother to report again (fortunately, I spent very little time in the room). This problem is hopefully isolated to room #205 and hopefully management has subsequently corrected it.
Stayed 3 nights in Sep 2024

10/10 Excellent

cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Oct 2024

10/10 Excellent

Magdalena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. absolutely beautiful. train station 3 min away. convienient dining. loved it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ivana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great central location for a lot of exploring near by: harder Kulm, interlaken, grindelwald, lauterbrunnen. 5 minute walk to the bus/train station. Grocery store near by and places to eat or have a drink as well. Familysuite was spacious and great. King bed in bedroom and a comfortable Murphy bed in the living area. Breakfast was included and enjoyable. The lady working breakfast was very sweet and kind.
Stayed 3 nights in Sep 2024

8/10 Good

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family type atmosphere, no souvenir shops
Stayed 9 nights in Sep 2024

10/10 Excellent

LILLISBETH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the balcony was amazing and the restaurant on site,very nice and food was delicious.
Stayed 2 nights in Sep 2024

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

VAHAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central for excursions
Stayed 2 nights in Aug 2024

6/10 Okay

JATIN

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The main entrance door of the property got locked at 10PM, nobody is there to open the door, after much efforts we were able to enter through restaurant and next day just beacuse of Karim Ajroud we were able to enter. It was night mare and scarry. Very few food items in breakfast buffet. Shortage of staff members.
Stayed 2 nights in Jun 2024

10/10 Excellent

robert

.
Stayed 4 nights in Aug 2024

10/10 Excellent

Angie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room has wall of windows and balcony over looking the mountains! Convenient location close to train station, only two stops from Interlaken Ost station. Enjoyed our stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ipsa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view, convenient location

We really enjoyed our stay here. We reserved the family suite which was perfect for a family of three. They had a Murphy bed in the living room with an actual mattress which was way more comfortable than a pullout couch. The room was clean, well-equipped and had a beautiful view. Very courteous staff who went out of their way to make our stay comfortable. The property is only a 3 minute walk from the station which made it super convenient to get to Interlaken, Grindlewald and Jungfrau. Great connectivity!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason, Dundalk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay!
Stayed 2 nights in Aug 2024