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Genetti Hotel, SureStay Collection by Best Western

2.5 star property

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Photo gallery for Genetti Hotel, SureStay Collection by Best Western

Ballroom
Fitness facility
Lobby
Free toiletries, hair dryer, towels, soap
In-room safe, individually decorated, individually furnished

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Free airport shuttle
  • Bar
  • Pool
$94
includes taxes & fees
Nov 13 - Nov 14

Explore the area

View in a map
200 W 4th St., Williamsport, PA, 17701
  • Place, Lycoming College
    ‪6 min walk‬
  • Place, Pennsylvania College of Technology
    ‪18 min walk‬
  • Place, Howard J. Lamade Stadium
    ‪5 min drive‬
  • Airport, Williamsport, PA (IPT-Williamsport Regional)
    ‪8 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Kitchenette

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)
  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(15 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(40 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

In-room safe, individually decorated, individually furnished

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room)

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (Living Room)

In-room safe, individually decorated, individually furnished

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Living Room)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Genetti Hotel, SureStay Collection by Best Western

Williamsport hotel with restaurant
This hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a conference center, coffee/tea in a common area, and a seasonal outdoor pool.
Genetti Hotel, SureStay Collection by Best Western offers 208 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Williamsport hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Genetti Hotel, SureStay Collection by Best Western features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 1035 square feet (96 square meters) include a conference center. This Williamsport hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.

Genetti Hotel, SureStay Collection by Best Western has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Windows on 4th - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Windows on 4th - This bar serves breakfast and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Windows on 4th
  • Windows on 4th

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station
  • Conference center (1,035 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1922
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 26.5 per pet, per night, plus a deposit of USD 26.5 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
3 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.6 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 26.5 per night
  • Pet fee: USD 26.5 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to August
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 14 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Genetti
Genetti Hotel
Genetti Hotel Williamsport
Genetti Williamsport
Genetti Lycoming Hotel Williamsport
Genetti Lycoming Williamsport
SureStay Signature Collection Genetti Hotel Best Western
SureStay Signature Collection Genetti Best Western Williamsport
SureStay Signature Collection Genetti Best Western
SureStay Collection Best Western Genetti Hotel Williamsport
SureStay Collection Best Western Genetti Hotel
SureStay Collection Best Western Genetti Williamsport
SureStay Collection Best Western Genetti
SureStay Signature Collection Genetti Hotel by Best Western
SureStay Signature Collection By Best Western Genetti Hotel 
Genetti Hotel SureStay Collection by Best Western
SureStay Collection By Best Western Genetti Hotel
Genetti Hotel, SureStay Collection by Best Western Hotel
Genetti Hotel, SureStay Collection by Best Western Williamsport

Genetti Hotel, SureStay Collection by Best Western Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1015 reviews
Rating 8 - Good. 235 out of 1015 reviews
Rating 6 - Okay. 100 out of 1015 reviews
Rating 4 - Poor. 43 out of 1015 reviews
Rating 2 - Terrible. 23 out of 1015 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rachael, Nutley

Stayed 2 nights in May 2025

10/10 Excellent

Toni

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast was the best breakfast I've ever had at a hotel!!!!! My compliments to the chef!!!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, amenities
let's start with check in. they issued me a keycard and when i got to the room it didn't work. had to go down and get new keycard. then i was laying on the bed and a stranger open my door with a keycard. i had to go get then to recode the room. for the next two days when i came back my keycard didn't work and had to go back down and have it recode it. i tried the restraunt and the i orderd soup and it was cold, breakfast wasn't much better only one meat item and only scramble eggs. waffles were the only good thing and you made your own. I'm sorry to say if this was the only hotel in the area i will go camping.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort

Nice hotel

Very nice hotel for the price. Historic hotel so not super modern, but clean
Stayed 1 night in Jul 2025

8/10 Good

RACHEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Genetti is a very old hotel that has been well maintained & some of the original features from back in the day have been preserved; making it a unique experience. It also has its own restaurant/Bar in the Lower lobby(Theo-Ex Chef, Ant & Anna-Bartenders). The entire hotel staff was very friendly & helpful. The hotel is located near the Arts center & many other restaurants, stores and distilleries all within walking distance; not to mention Wegman's (it has everything)!!!
Stayed 2 nights in Jul 2025

8/10 Good

Mark

Stayed 1 night in Jul 2025

6/10 Okay

Terri

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Maureece

Stayed 1 night in Jul 2025

8/10 Good

Shane

Liked: Cleanliness, staff & service
It was a very old hotel, almost like out of an old movie, which i wasnt expecting, but a very nice place.
Stayed 1 night in Jul 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in May 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel. The bed was comfortable and everything was in walking distance. The staff were friendly and it was very clean. The only thing I would change is that the sink was located outside of the bathroom. There was no need for such a huge sink. Other than that, I have no real complaints and I enjoyed my stay there.
Stayed 2 nights in Jul 2025

10/10 Excellent

Janelle

Stayed 1 night in Jul 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Malindi

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Love the historic property! It was charming, clean, friendly staff. We will come back!
Stayed 1 night in Jun 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, room comfort

Pool not open

Nice hotel. Came for relaxation and some swimming. Didn’t say anywhere on hotels.com or Genneti website that pool was closed. Disappointing.
Stayed 3 nights in Jul 2025

8/10 Good

Shannon

Stayed 1 night in Jul 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tim and Nona were amazing!
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for events.
Stayed 1 night in Jul 2025

8/10 Good

Bill

Good stay

Old hotel but room was very nice. Front desk was friendly. Pool was closed :( Breakfast was pretty hog
Stayed 1 night in Jul 2025

8/10 Good

Tami

Traveled with family
Liked: Cleanliness, staff & service, amenities
It’s a nice old hotel, if you are looking for historical accommodations this is the place. Bathrooms are small, water pressure is great. Not a lot of outlets in the rooms. We enjoyed our stay there, staff and guests very friendly and helpful.
Stayed 4 nights in Jul 2025

6/10 Okay

Deborah M

Traveled with partner
Property is very dated. Gym equipment didn’t work.
Stayed 2 nights in Jul 2025