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Genetti Hotel, SureStay Collection by Best Western

2.5 star property

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Photo gallery for Genetti Hotel, SureStay Collection by Best Western

Ballroom
Lobby
In-room safe, individually decorated, individually furnished
Fitness facility
Free toiletries, hair dryer, towels, soap

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Free airport shuttle
  • Bar
  • Pool
$89
includes taxes & fees
Oct 28 - Oct 29

Explore the area

View in a map
200 W 4th St., Williamsport, PA, 17701
  • Place, Lycoming College
    ‪6 min walk‬
  • Place, Pennsylvania College of Technology
    ‪18 min walk‬
  • Place, Howard J. Lamade Stadium
    ‪5 min drive‬
  • Airport, Williamsport, PA (IPT-Williamsport Regional)
    ‪8 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Kitchenette

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)
  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(15 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

In-room safe, individually decorated, individually furnished

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room)

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (Living Room)

In-room safe, individually decorated, individually furnished

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Living Room)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Genetti Hotel, SureStay Collection by Best Western

Williamsport hotel with restaurant
This hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a conference center, coffee/tea in a common area, and a seasonal outdoor pool.
Genetti Hotel, SureStay Collection by Best Western offers 208 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Williamsport hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Genetti Hotel, SureStay Collection by Best Western features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 1035 square feet (96 square meters) include a conference center. This Williamsport hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.

Genetti Hotel, SureStay Collection by Best Western has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Windows on 4th - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Windows on 4th - This bar serves breakfast and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Windows on 4th
  • Windows on 4th

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station
  • Conference center (1,035 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1922
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 26.5 per pet, per night, plus a deposit of USD 26.5 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
3 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.6 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 26.5 per night
  • Pet fee: USD 26.5 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to August
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 14 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Genetti
Genetti Hotel
Genetti Hotel Williamsport
Genetti Williamsport
Genetti Lycoming Hotel Williamsport
Genetti Lycoming Williamsport
SureStay Signature Collection Genetti Hotel Best Western
SureStay Signature Collection Genetti Best Western Williamsport
SureStay Signature Collection Genetti Best Western
SureStay Collection Best Western Genetti Hotel Williamsport
SureStay Collection Best Western Genetti Hotel
SureStay Collection Best Western Genetti Williamsport
SureStay Collection Best Western Genetti
SureStay Signature Collection Genetti Hotel by Best Western
SureStay Signature Collection By Best Western Genetti Hotel 
Genetti Hotel SureStay Collection by Best Western
SureStay Collection By Best Western Genetti Hotel
Genetti Hotel, SureStay Collection by Best Western Hotel
Genetti Hotel, SureStay Collection by Best Western Williamsport

Genetti Hotel, SureStay Collection by Best Western Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1005 reviews
Rating 8 - Good. 235 out of 1005 reviews
Rating 6 - Okay. 96 out of 1005 reviews
Rating 4 - Poor. 42 out of 1005 reviews
Rating 2 - Terrible. 23 out of 1005 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Deborah M

Traveled with partner
Property is very dated. Gym equipment didn’t work.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. The breakfasts were amazing. Only two things I noted are the outlets in the bathroom are worn out. My hair dryer and flat iron did not want to stay plugged in and the window ledges need a good cleaning especially in the restaurant.
Stayed 2 nights in Jul 2025

8/10 Good

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pool closes earlier than advertised. For what we paid the room is underwhelming.
Stayed 1 night in Jul 2025

10/10 Excellent

Davis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
we were in the pool view room 1st floor, a little noisy when pool as open, but that was to be expected. Other than that- had a great stay.
Stayed 2 nights in Jul 2025

8/10 Good

David

Positives: Room 827, king bed was very comfortable, bathroom was very small, but shower was fine, excellent buffet breakfast and clean outdoor pool. Negatives: couch had broken springs, had to flush the toilet twice and hold down the handle, advertised as a suite, but only had a broken down couch and a fairly nice cushioned chair, in a very small room.
Stayed 4 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Very nice pla e
Stayed 1 night in Jul 2025

6/10 Okay

David

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Dining was excellent. Staff and service was excellent. The property was just ok. I can appreciate the historical value but the place still needs upkeep. The carpets need changing, not only in the rooms but throughout the facility. Furniture in the rooms were scratched, faucet in the sink was loose and it was hard to get cold water. I got more of a motel feel than a hotel.
Stayed 3 nights in Jun 2025

2/10 Terrible

Jennie

Stayed 1 night in Jun 2025

4/10 Poor

Robert, Williamsport

Disliked: Staff & service, amenities, property conditions & facilities
This is an old hotel over 100 years old. The do have Wi-Fi but the hotel lack basic inputs to charge you phone. You need to bring your own brick to plug into 110 volt outlet. Maid service seems to be non existent. The one great thing is the breakfast. When other hotels have cut back to a minimum this hotel has full breakfast. It’s downtown so there are restaurant choices near by
Stayed 3 nights in Jun 2025

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 1922 hotel with amazing staff and a terrific buffet breakfast
Stayed 5 nights in Jun 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Josephine

Liked: Cleanliness, property conditions & facilities, room comfort
The room was nice but the bathroom was about the size of an airplane bathroom. No place to put anything. Shower was good but hotel needs to install grab bars.
Stayed 3 nights in Jun 2025

8/10 Good

Sabrina

Good
Stayed 1 night in Jun 2025

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and efficient. Parking was secure and well lit. The room was clean. Breakfast was great with many options available.
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Front desk always helpful. Charm of a historical hotel. Great location downtown.
Stayed 3 nights in Jun 2025

4/10 Poor

Kristen

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Very dirty, shower curtain fell and maintenance was unable to repair.
Stayed 1 night in Jun 2025

10/10 Excellent

Laquilla

Liked: Cleanliness, amenities, property conditions & facilities
Clean, pleasant
Stayed 2 nights in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here before, and it is always a good experience. I had to change my reservation at the last minute and they were very accommodating. I would recommend this hotel.
Stayed 1 night in Jun 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service
.
Stayed 3 nights in May 2025

6/10 Okay

Deborah

Stayed 1 night in Apr 2025

10/10 Excellent

Frederic

Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Location, breakfast included, friendly staff.
Stayed 2 nights in May 2025

2/10 Terrible

Daryl

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
When we arrived, there was only one receptionist at the desk. Receptionist's manager was out sick. Huge line waiting to check in. Once we made it to the desk, room was not ready. Had to wait for it to be supposedly cleaned. After checking in, went to room. Room was smelly, carpet dirty, toilet not cleaned, bugs on shower wall, a plastic bag was covering the smoke detector in the room. Was not happy with it at all.. After going to receptionist again, he stated he understood and informed us to get a hold of epedia and have them contact them for a full refund. We did not stay there.
Stayed 1 night in May 2025

10/10 Excellent

nicole, wellsboro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How old the place is and the people were all helpful.
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Graduation visit

As usual, the room was comfortable and met our needs.
Stayed 2 nights in May 2025