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The Orchards Hotel

2.5 star property

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Photo gallery for The Orchards Hotel

Terrace/patio
Exterior
Coffee service
Aerial view
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Pool
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
222 Adams Rd, Williamstown, MA, 01267
  • Williams College
    ‪15 min walk‬
  • Hopkins Observatory
    ‪16 min walk‬
  • Williams College Museum of Art
    ‪17 min walk‬
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪42 min drive‬

Room options

View all photos for Berkshire King

Premium bedding, down comforters, pillowtop beds, in-room safe

Berkshire King

  • 291 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Berkshire Two double

Premium bedding, down comforters, pillowtop beds, in-room safe

Berkshire Two double

  • 269 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Courtyard Area

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Courtyard Area

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Fireplace

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Fireplace

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Run of House Room - Mobile Only

Premium bedding, down comforters, pillowtop beds, in-room safe

Run of House Room - Mobile Only

  • 205 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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The price is $215
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$240 total
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About this property

The Orchards Hotel

Williamstown hotel with restaurant
A restaurant, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
The Orchards Hotel offers 49 accommodations with safes and bathrobes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Williamstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Orchards Hotel features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 3100 square feet (288 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, tour/ticket assistance, and a garden. Complimentary self parking is available on site, along with a car charging station.

The Orchards Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
The Orchards Hotel has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,100 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0001473410
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Orchards
Orchards Hotel
Orchards Hotel Williamstown
Orchards Williamstown
Ma Orchard Williamstown
The Orchards Hotel Hotel
The Orchards Hotel Williamstown
The Orchards Hotel Hotel Williamstown

The Orchards Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 218 out of 442 reviews
Rating 8 - Good. 145 out of 442 reviews
Rating 6 - Okay. 48 out of 442 reviews
Rating 4 - Poor. 21 out of 442 reviews
Rating 2 - Terrible. 10 out of 442 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Carolyn

Business traveler
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
A little dated. Restaurant shut down for renovations, disappointing
Stayed 1 night in Mar 2020

6/10 Okay

Miyuki

Traveled with family
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The property has the potential to be really something special. The rooms are nice and large and I like the inner and outer bathroom sinks.I also loved the window seat in the room. But the room needs better lighting and perhaps a desk or some other surface. The work out room needs a major overhaul (signage indicated this is coming). The complimentary breakfast was good.
Stayed 1 night in Feb 2020

10/10 Excellent

zhu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great breakfast. Very nice staff. Loved the location. Close to Clark Institute
Stayed 1 night in Feb 2020

8/10 Good

Tom, Philadelphia

Traveled with family
Liked: Cleanliness
WiFi was very weak and spotty. Breakfast was comparable to a budget motel
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
I was very disappointed because they hotel advertised that there was a bar on the property but there was no bar or restruarant. And the breakfast was very disappointing. The deluxe breakfast was coffee, juice, toast, apples and small blueberry muffins.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was having no info about bay state games schedule as games website had your hotel listed as place to stay.
Stayed 1 night in Jan 2020

6/10 Okay

thomas

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pedestrian
Place was comfortable and nice. Decent snack breakfast. Upon checkout however they charged more than what I agreed on Hotels.
Stayed 2 nights in Dec 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Disappointing
Based on the 3.5 star rating, the 8+ customer review, and glowing photographs, I was expecting something else. Something nice. Something maybe even a little fancy. And while The Orchards Hotel might have been nice at one point, that point somewhere in the early 2000s or 90s. Among the highlights: -A bedspread with large holes near the foot of the bed (the holes were initially covered by a strange, decorative sash that had been draped across the bed) -The worst "continental breakfast" I have ever seen. -Strange brown crust on the exterior of the bathroom cabinets -An old pink toilet, pink tub, and pink bathroom tiles (with cracked grout), all of which must have dated from the 1980s -A water heater that took up half the closet and which had been haphazardly hidden with some drywall that hadn't been painted -A restaurant and bar that was not operational and had been closed for months.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service, amenities
There's an old-world elegance to the place. I'd liken it to visiting the home of an elderly, well-off grandmother. A place with faded glory.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Room comfort
A classic old hotel which has seen better days.
Despite a spacious room, which was quite well equipped, this hotel did not live up to our expectations and was overpriced. We were profoundly disappointed to discover that the hotel bar and restaurant was closed in July, despite the Hotels.com website stating that there is a bar and restaurant. Overall, the hotel is very tired, with a musty smell and worn carpets and decor.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Amy E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was a generous size, very clean and comfortable. There were a lot of extras included - such as turn down service with cookies and his/hers bathrobes and slippers, in addition to the usual items. Coffee/tea station is 24/7, rather than a coffee maker in room. Please note there is a front desk (our reservation stated there was no front desk and we'd have to contact the hotel for instructions). The front desk staff was very helpful in assisting us with area restaurants, etc.
Stayed 1 night in Sep 2019

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

4/10 Poor

Brett

Traveled with group
Liked: Room comfort
Not what it once was...
Many issues - shower was clogged, staff didn't appear to want to be there, the restaurant is closed (like out of business closed). A fire alarm started going off at 7 am and there was NO communication as to why or if it was real? Went to the desk and there was nobody to be found. The place appears to be headed downhill fast. At about 7:40 a guy came barging in the room with one knock looking to take luggage, we hadn't asked for luggage service at all, we were nowhere near checking out because "breakfast" didn't start unitl 8 am. Used to be a nice place but now it is simply overpriced and it appears to be in trouble.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay. The room was large. With lots of storage. The bathroom had double sinks and all was clean. Don’t undetermined negative reviews about cleanliness.
Stayed 1 night in Sep 2019