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Red Roof Inn & Suites Wilmington - New Castle

2.0 star property

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Photo gallery for Red Roof Inn & Suites Wilmington - New Castle

Lobby lounge
Free toiletries, hair dryer, towels, soap
Exterior
Lobby lounge
Superior Room, 2 Double Beds (Smoke Free) | In-room safe, individually furnished, desk, laptop workspace

Reviews

5.8 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1612 North DuPont Highway, Building A, New Castle, DE, 19720
  • Chase Center on the Riverfront
    ‪7 min drive‬
  • Wilmington Riverwalk
    ‪8 min drive‬
  • Delaware Park Racetrack and Slots
    ‪11 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 King Bed (Smoke Free)

Suite, 1 King Bed (Smoke Free) | In-room safe, individually furnished, desk, laptop workspace

Suite, 1 King Bed (Smoke Free)

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Smoke Free)

Superior Room, 2 Double Beds (Smoke Free) | In-room safe, individually furnished, desk, laptop workspace

Superior Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free) | In-room safe, individually furnished, desk, laptop workspace

Superior Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free) | In-room safe, individually furnished, desk, laptop workspace

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby lounge

HomeTowne Studios by Red Roof Wilmington - New Castle

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
2.7 out of 5, (84)
The price is $74
per night
$83 total
includes taxes & fees
Mar 26 - Mar 27
HomeTowne Studios by Red Roof Wilmington - New Castle

About this property

Red Roof Inn & Suites Wilmington - New Castle

New Castle hotel with free in-room WiFi
Coffee/tea in a common area, a business center, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a front-desk safe.
Red Roof Inn & Suites Wilmington - New Castle offers 80 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Red Roof Inn & Suites Wilmington - New Castle is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Clarion Belle
Clarion Belle New Castle
Clarion Hotel Belle
Clarion Hotel Belle New Castle
New Castle Clarion
Clarion Hotel Wilmington New Castle
Red Roof & Suites Wilmington
Red Roof Inn & Suites Wilmington - New Castle Hotel
Clarion Hotel Conference Center Wilmington New Castle
Red Roof Inn & Suites Wilmington - New Castle New Castle
Red Roof Inn & Suites Wilmington - New Castle Hotel New Castle

Red Roof Inn & Suites Wilmington - New Castle Reviews

Reviews

5.8
Rating 10 - Excellent. 185 out of 999 reviews
Rating 8 - Good. 196 out of 999 reviews
Rating 6 - Okay. 167 out of 999 reviews
Rating 4 - Poor. 175 out of 999 reviews
Rating 2 - Terrible. 276 out of 999 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

5.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Ashlynn

Disliked: Cleanliness, property conditions & facilities, room comfort
Stinky
Stayed 1 night in Dec 2024

8/10 Good

Amber

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The people in the next room had their children being loud half the night. It was hard to relax. I asked to switch rooms 2 times and then manager finally made the other guest leave.
Stayed 1 night in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was gigantic and clean, the only thing ( and I usually don’t care about this) was that I had no shampoo or body wash etc and that was pretty lacking in the room. But 10/10 would totally stay here again! Very cheap for the quality, it was great!
Stayed 1 night in Dec 2024

10/10 Excellent

Julievette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️
Stayed 3 nights in Nov 2024

6/10 Okay

Allan, Colorado Springs

Stayed 1 night in Nov 2024

2/10 Terrible

Stephanie

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
so loud it is impossible to sleep
Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Stayed 1 night in Nov 2024

10/10 Excellent

Sharkia

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Ndea

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Kerry D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its not a Red Roof Inn as advertised..Door was locked could not chrck in
Stayed 1 night in Nov 2024

10/10 Excellent

Lois

Stayed 2 nights in Oct 2024

2/10 Terrible

olutayo

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't waste your money if you classy
Hallway smells of smoke. Side door to outside pried open with a rock. Smoke coming inside from smokers outside the door. Bedsheets looks dirty and unwashed, smells dirty and wrinkle. Room and hallway smells muggy or moisty. Overall could not sleep on the bed, checked out and went to a different hotel. Advise...demolish the hotel and rebuild to standard.
Stayed 1 night in Nov 2024

2/10 Terrible

Joe

Disliked: Property conditions & facilities, room comfort
Had a desk with no chairs no grab rails in the bathroom couldn't find any ice machine never had change for the vending machine just a plain old bad experience
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Traveled with group
Disliked: Staff & service
Nothing specific was outstanding. Service slow
Stayed 1 night in Oct 2024

10/10 Excellent

Jaclyn

Stayed 1 night in Oct 2024

4/10 Poor

Idalynn

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Light fixture fell off wall safety hazard. Bathroom door all marked up and hole . Shower scary.
Stayed 2 nights in Oct 2024

4/10 Poor

Ben

Liked: Staff & service
Disliked: Room comfort
My expectations weren’t high to begin with but I was dissapointed the room had musty cigarette smell :( I was also disappointed with the lack of blankets provided. The beds only had couple thin sheets. Maybe they add more in winter?
Stayed 1 night in Oct 2024

2/10 Terrible

Ariana

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled 5 hours to Philadelphia from Pittsburgh and knew you get what you pay for it was cheap.BUT upon arriving into my room I flicked the light on and a roach of some species crawled from under the desk designated area.I was desperately needing to stay so from traveling I KNEW it was a possibility that it could be that room only. So we got put into a new room not to different and after inspection there wasn't any bugs in here but when we moved the beds there was some type of needle I call it a heroine needle but needless to say no one is properly cleaning how they should but they do have hard working staff and very accommadating regardless of them speaking no English . but hey I'm still alive so I'm not complaining.
Stayed 2 nights in Oct 2024

10/10 Excellent

TyQuan

Stayed 2 nights in Sep 2024

2/10 Terrible

Dymone

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t waste your time
God aweful tried to check out and get refunded but they kept telling the support team at hotels.com that the manager was not there yet staff never changed and I saw the manager multiple times while they were saying there was no manager. Where to start first room… bed bugs… second room just as yuck plus roaches scurrying around
Stayed 2 nights in Oct 2024

10/10 Excellent

Ivorina

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet quick easy check in
Stayed 1 night in Oct 2024

2/10 Terrible

Gaietry

Stayed 2 nights in Sep 2024

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfy & convenient
Stayed 3 nights in Aug 2024

2/10 Terrible

Kevin

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
They charged me $20 for a face towel that was never provided. Dirty smelly garbage can at entrance.
Stayed 1 night in Oct 2024

2/10 Terrible

Linda

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024