Red Roof Inn & Suites Wilmington - New Castle

2.0 star property

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Photo gallery for Red Roof Inn & Suites Wilmington - New Castle

Lobby lounge
Lobby lounge
Lobby lounge
Exterior
Superior Room, 2 Double Beds (Smoke Free) | 1 bedroom, in-room safe, individually furnished, desk

Reviews

5.8 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
$74
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
1612 North DuPont Highway, Building A, New Castle, DE, 19720
  • Chase Center on the Riverfront
    ‪6 min drive‬
  • Wilmington Riverwalk
    ‪7 min drive‬
  • Delaware Park Racetrack and Slots
    ‪9 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪33 min drive‬

Room options

Suite, 1 King Bed (Smoke Free)

  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn & Suites Wilmington - New Castle

New Castle hotel with free in-room WiFi
Coffee/tea in a common area, a business center, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a front-desk safe.
Red Roof Inn & Suites Wilmington - New Castle offers 80 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Red Roof Inn & Suites Wilmington - New Castle is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Clarion Belle
Clarion Belle New Castle
Clarion Hotel Belle
Clarion Hotel Belle New Castle
New Castle Clarion
Clarion Hotel Wilmington New Castle
Red Roof & Suites Wilmington
Red Roof Inn & Suites Wilmington - New Castle Hotel
Clarion Hotel Conference Center Wilmington New Castle
Red Roof Inn & Suites Wilmington - New Castle New Castle
Red Roof Inn & Suites Wilmington - New Castle Hotel New Castle

Red Roof Inn & Suites Wilmington - New Castle Reviews

Reviews

5.8
Rating 10 - Excellent. 188 out of 1000 reviews
Rating 8 - Good. 181 out of 1000 reviews
Rating 6 - Okay. 167 out of 1000 reviews
Rating 4 - Poor. 179 out of 1000 reviews
Rating 2 - Terrible. 285 out of 1000 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, room comfort

Blah blah blah

The stay was ok however the maids are able to come into the rooms whenever they want when tenants aren’t there they do not replenish your linens and towels in a timely manner and the rules are sort of extreme upon check out they told me who had 3 children in my room because one sheet and one rag had a little poo from my baby that I could not get back my deposit and I had to pay for damages because they had to take an extra step to clean the sheet and one rag and told me I should be happy because they were being “generous” by giving me back half my deposit because the maid had to do a little extra work to clean the sheet because they don’t use new things they just wash and reuse the same things in the room. They also told me it’s my fault for not taking my own pictures they also went into the room before I was even done moving things out of the room check out is at 11 they came into my room about 930 and when I came back into my room at that time to make sure I clean and make sure things were right before I checked out she asked me why was I there. But I hadn’t even checked out yet and she was already taking pictures of the room when I arrived the sheets had burn holes as if someone was smoking and burned the blanket and the closet was already broken so I could barely use it.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
I didn’t ask for room service today and they came in my room anyway and that they stole my bottle of liquor I had on the desk
Stayed 1 night in May 2025

8/10 Good

Alain

Liked: Cleanliness, staff & service, room comfort
Hotel is fine for travel along 95.
Stayed 1 night in May 2025

2/10 Terrible

Papesh

Disliked: Cleanliness, property conditions & facilities, room comfort

WOULD NOT RECOMMEND!!

It was horrible. We tried tolerating for the night but the smell was so bad that we had to switch hotels the next day. My daughter was sneezing the whole night almost having an allergic reaction to the smell in the room. The next morning the water was shut off saying there was an issue with the water pump. We asked for a refund after the first night since we weren’t going to stay the second night they said no. They also don’t have a room service number or a customer service number. They didn’t even have the owners number. WOULD NOT RECOMMEND!!! Spend more money and choose a better hotel than this one. Front desk doesn’t seem to have any experience.
Stayed 2 nights in May 2025

8/10 Good

Eric

Stayed 1 night in May 2025

8/10 Good

Atiya

Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Room comfort
Ca
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2025

10/10 Excellent

Joshua, Kissimmee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 1 night in May 2025

6/10 Okay

Atiya

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

4/10 Poor

Jason

Liked: Cleanliness
Disliked: Staff & service
The room was a decent size. Already smelled like cigarette smoke when i arrived. Not good. Couldnt connect to any wifi service.
Stayed 2 nights in May 2025

4/10 Poor

Janet

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Wi fi did not work will not stay there again
Stayed 1 night in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service
Stayed 1 night in May 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service

Nice place to stay for a night

Just a one night stay for us and our cat on the way to Myrtle Beach. We appreciate pet friendly hotels!
Jerry likes a king size bed!
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
They go in your room even if you have your DND sign on your door, and then act like they didn’t. The hallways on the first floor smells horrible like the pets that stay there been urinating on the carpet so they need to deep shampoo the hallway carpets.
Stayed 7 nights in Apr 2025

10/10 Excellent

may

Stayed 7 nights in Apr 2025

4/10 Poor

Solange

Traveled with family
Disliked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

RJay

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has very limited TV service with no menu or guide. Appears to be a flop house for low income population. Couples fighting in the hall. Pit bulls and assortment of large aggressive dogs in the hall all night long. Clean. Friendly staff, but like living in a horrible inner city slum.
Stayed 1 night in Apr 2025

4/10 Poor

Sharie

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Property had no working pool like the site stated. No onsite restaurant, no infant cots or cribs. Everything was old and rusted and the motel stank so bad. Tried to turn the heat on and it started smoking. Heated up my food and the glass plate in the microwave shattered. No amount of money makes these conditions ok. Staff was respectful. Property needs major updating.
Stayed 2 nights in Apr 2025

8/10 Good

Bekah

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Apr 2025

6/10 Okay

Chantel

Disliked: Property conditions & facilities
The hotel is very outdated. Shelves in the shower were coming off, looked like someone had just put calking on it. I think this place is more of an extended stay , like people live there and pay a daily rate. I could hear children running up and find the hall after midnight. The phone in my room did not work.
Stayed 2 nights in Apr 2025

4/10 Poor

jaclyn

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is very dirty and unkept
Stayed 1 night in Apr 2025

10/10 Excellent

Brenda

Stayed 2 nights in Apr 2025

6/10 Okay

Enza

Liked: Property conditions & facilities
The rooms are big, just enough for a good night sleep
Stayed 1 night in Apr 2025

10/10 Excellent

Shawn

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good hotel and very clean
Stayed 2 nights in Apr 2025