Red Roof Inn & Suites Wilmington - New Castle

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn & Suites Wilmington - New Castle

Lobby lounge
Exterior
Lobby lounge
Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free) | In-room safe, individually furnished, desk, laptop workspace
Room amenity

Reviews

5.8 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
1612 North DuPont Highway, Building A, New Castle, DE, 19720
  • 76ers Fieldhouse Powered by BPG|Sports
    6 min drive
  • Chase Center on the Riverfront
    7 min drive
  • Wilmington Riverwalk
    8 min drive
  • Wilmington, DE (ILG-New Castle)
    7 min drive

Room options

Deluxe Room, 2 Double Beds (Smoke Free)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Smoke Free)

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn & Suites Wilmington - New Castle

New Castle hotel with free in-room WiFi
Coffee/tea in a common area, a business center, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a front-desk safe.
Red Roof Inn & Suites Wilmington - New Castle offers 80 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Red Roof Inn & Suites Wilmington - New Castle is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property allows guests 18 or over to check in with valid military ID

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Clarion Belle
Clarion Belle New Castle
Clarion Hotel Belle
Clarion Hotel Belle New Castle
New Castle Clarion
Clarion Hotel Wilmington New Castle
Red Roof & Suites Wilmington
Red Roof Inn & Suites Wilmington - New Castle Hotel
Clarion Hotel Conference Center Wilmington New Castle
Red Roof Inn & Suites Wilmington - New Castle New Castle
Red Roof Inn & Suites Wilmington - New Castle Hotel New Castle

Red Roof Inn & Suites Wilmington - New Castle Reviews

Reviews

5.8
Rating 10 - Excellent. 178 out of 1038 reviews" "
Rating 8 - Good. 219 out of 1038 reviews" "
Rating 6 - Okay. 181 out of 1038 reviews" "
Rating 4 - Poor. 179 out of 1038 reviews" "
Rating 2 - Terrible. 281 out of 1038 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

5.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

10/10 Excellent

Teira

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Teira

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Stayed 4 nights in Aug 2024

4/10 Poor

Precious

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Does not look like what is advertised in the picture. It’s a very old looking place and the shower made a weird noise when cutting on the water.
Stayed 3 nights in Aug 2024

10/10 Excellent

Luis

Business traveler
Liked: Amenities, property conditions & facilities
Excellent location
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice night
Just a quick overnight and it was perfectly fine. Late arrival was no problem for the front desk.
Stayed 1 night in Aug 2024

8/10 Good

Ajawavi

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Donna

Traveled with group
Liked: Staff & service, room comfort
No towels
I was upset with this stay!! We had a double bed room 2 guests with only one towel set. Could never get the extra towel set. 2 adults cannot use the same towel and washcloths!! Had to find a Family Dollar and buy towels
Stayed 3 nights in Aug 2024

2/10 Terrible

Amir

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sharkia

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

James

Business traveler
Liked: Cleanliness, staff & service
There was no actuality stove eyes in kitchenette to cook food. The pool and gym was unavailable and not in working condition. Place was covenant to my new job.
Stayed 2 nights in Jul 2024

8/10 Good

elaine, Rockland

Liked: Cleanliness
Stayed 2 nights in Jul 2024

2/10 Terrible

Corbett

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST EXPERIENCE EVER
The hotel had a smoke smell even though it said non-smoking. Had cockroaches in bathroom and bedroom, housekeeping didnt clean room all weekend and never left fresh towels. NEVER stay again.
Stayed 3 nights in Jul 2024

2/10 Terrible

Ronnisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach motel
It was roaches and stains on linen
Stayed 2 nights in May 2024

10/10 Excellent

Daisy, North Windham

Liked: Cleanliness, staff & service, property conditions & facilities
Service was great but room had a smell to it
Stayed 2 nights in Jul 2024

2/10 Terrible

Terrance

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jul 2024

10/10 Excellent

Nichole

Stayed 1 night in Jun 2024

2/10 Terrible

Julian

Liked: Cleanliness, property conditions & facilities
Deposit options accomidations
Stayed 1 night in Jul 2024

2/10 Terrible

Jon

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting place. Bug infestation. Armed robbery occurred over the weekend. Absolutely no parking due to bar next door. Children roaming the hallways, slamming doors, running up and down the hallways all hours of the night. Would never recommend to anyone.
Stayed 6 nights in Jun 2024

4/10 Poor

Stacey

Liked: Staff & service
The property was okay, first room I've stayed in that did not have carpet. The bed squeaked. But the worse part is the hotel is next to a club. I heard the dull thud of the music until 2 am. My room was on the front and end furtherest away from the front desk. I went out to my car at 1:30 to het sleeping pills and there were many young people hanging out in the parking lot. Happily, no damage to my car, but i did not feel comfortable at this hotel.
Stayed 1 night in Jun 2024

4/10 Poor

Charday

Traveled with pets
Disliked: Cleanliness, property conditions & facilities
Didn’t feel safe
Stayed 1 night in Jun 2024

6/10 Okay

Brian

Traveled with family and small children
Disliked: Staff & service, amenities
Halfways and stairwells were very dirty
Stayed 1 night in Jun 2024

4/10 Poor

Mike

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The key card didn't work when we first checked in. Hotel manager said they would bring me a new card to our room in 15 minutes, an hour later I went to the front desk to retrieve a new card. Bathroom toilet had unflushed urine in it, when we arrived. The toilet seat had paint completely worn off and looked unsafe to sit on. Before we checked out, I noticed several bed bugs on the night stand, sheets and floor area. Not good!
Stayed 1 night in Jun 2024

6/10 Okay

Jesus

Traveled with family
Liked: Cleanliness, staff & service
Staff was great very friendly. Room was big and for the price it was what we expected. Saturday there was an even did play music but was able to sleep through it. Other than that no issues.
Stayed 4 nights in Jun 2024