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Comfort Inn University

2.5 star property

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Photo gallery for Comfort Inn University

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
Lobby
Exterior
Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
151 S College Road, Wilmington, NC, 28403
  • University of North Carolina at Wilmington
    ‪16 min walk‬
  • Mayfaire Town Center
    ‪7 min drive‬
  • Battleship North Carolina
    ‪12 min drive‬
  • Wilmington, NC (ILM-Wilmington Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 298 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn University

Hotel in New Market Center
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and laundry facilities are onsite. Housekeeping is available on request.
Comfort Inn University offers 146 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Wilmington hotel provides complimentary wireless Internet access. 40-inch LED televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Comfort Inn University features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center. This Wilmington hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Comfort Inn University has designated areas for smoking.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn University Hotel Wilmington
Comfort Inn University Wilmington
Comfort Inn University Hotel
Comfort Inn University Wilmington
Comfort Inn University Hotel Wilmington

Comfort Inn University Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 597 out of 1109 reviews
Rating 8 - Good. 293 out of 1109 reviews
Rating 6 - Okay. 123 out of 1109 reviews
Rating 4 - Poor. 51 out of 1109 reviews
Rating 2 - Terrible. 45 out of 1109 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here 3 times. It’s impressive. Clean, quiet and an attentive and really great staff!
Stayed 4 nights in Feb 2025

10/10 Excellent

Lavar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hospitality
Stayed 2 nights in Feb 2025

10/10 Excellent

Brian M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jon

Stayed 1 night in Feb 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Charles

Traveled with family
Liked: Staff & service, room comfort

Disappointed; but potential is there.

I checked in early as a Choice member for a 5-day stay on the ground floor and was thrilled with the front desk staff. Breakfast was great all 5 days too. But that’s where the positives ended. I’ve stayed here before, never on the ground floor, and requested “wherever the WiFi works best” since it’s spotty at sub-4-star hotels. It wasn’t up to 2025 standards—video quality dropped to 480p to avoid stuttering, and it often disconnected, requiring the guest WiFi password (actually the RouterOS username). Entering the room, I found a coffee stain on a comforter—I don’t drink coffee. Hooking a laptop to the TV for Netflix, I had to reprogram the universal remote (not the TV’s brand) to use the “INPUT” button since the TV had no controls but power. The desk chair was assembled backward—leaning forward dumped me out instead of reclining back. Four screws could fix it, but I’m a guest, not maintenance. On the ground floor, noise from guests and slamming doors (unadjusted, echoing without carpet) was amplified. Cigarette smoke from the side door and occasional marijuana smells flooded the hallway and rooms. A constant ticking in the bathroom wall—maybe plumbing or electrical—persisted even with the fan and light off. With outdated popcorn walls, this hotel needs updates. I paid too much and won’t stay on the ground floor again.
Coffee stain immediately after checking in.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ronald

Clean, spacious and best staff in Wilmington!

I stay here all the time and I can tell you this, you will be hard pressed to find hotel staff as courteous, kind and helpful as the staff of the Comfort Inn. The rooms are big enough and they have always been clean. I always book with hotels.com and if this hotel is available it's my very first choice. I've stayed here at least 15 times in the last couple years and I've never been disappointed.
Stayed 1 night in Feb 2025

10/10 Excellent

LENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service provided by staff was excellent

Staff was friendly & professional. One elevator was out of service which made access to room much slower. Our keycards had to be reset each day that we were there, so that combined with a slow elevator wasn’t great. And lastly, our television remote didn’t work in the room and had to be replaced. Overall though, we would give this place another chance because the staff was very helpful in resolving any issues. Also, the hotel was very clean and the breakfast was solid.
Stayed 3 nights in Feb 2025

10/10 Excellent

Leticia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work trip

Check in was quite enjoyable and the room was somewhat clean, there was a hair tie underneath the nightstand?!
Stayed 1 night in Feb 2025

8/10 Good

DENNIS

Stayed 1 night in Feb 2025

10/10 Excellent

Tony

It was okay
Stayed 3 nights in Jan 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the crowd next door
Stayed 2 nights in Feb 2025

2/10 Terrible

Bill

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Nasty

Roaches in our room
Stayed 1 night in Feb 2025

10/10 Excellent

Barry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it here! It was nice the check in women was so nice and accommodating!
Stayed 2 nights in Feb 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
My room was extremely clean.
Stayed 1 night in Feb 2025

10/10 Excellent

esther

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

christina

Stayed 1 night in Nov 2024

10/10 Excellent

DAVINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, the staff was able to help with the stay as I was coming from out of state due to family emergency.
Stayed 3 nights in Feb 2025

8/10 Good

Susan, BEAUFORT

Liked: Cleanliness, staff & service, property conditions & facilities
By 9 Sunday morning, there was nothing for breakfast. And no one around at all for check out.
Stayed 1 night in Feb 2025

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and convenient to UNCW campus.
Stayed 1 night in Feb 2025

10/10 Excellent

Perry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed here quite a bit. Its definitely my go too in Wilmington when it comes to bang for buck. The staff is amazing, however the parking lot can be alil fishy sometimes due to the number of contractors that come through when they work in Wilimington, I've gotten a few screws in my tires, and the bar across the parking lot has a lot of college traffic. Other than that the place is amazing!
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort

Okay for the price

Positive: The front desk staff was very friendly and welcoming. The beds were very comfortable. Price was affordable. Cons: The hotel room was in need of updating - worn fabric on the chair, rusty lamps, etc. The bathroom was not completely clean (hair on the floor and in the tub). Breakfast was not great and not healthy - fried eggs, sausage.
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Stayed 1 night in Feb 2025