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Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel

Exterior
Seasonal outdoor pool, sun loungers
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Lobby sitting area

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
160 Van Campen Blvd, Wilmington, NC, 28403
  • University of North Carolina at Wilmington
    17 min walk
  • Jungle Rapids Family Fun Park
    6 min drive
  • Mayfaire Town Center
    8 min drive
  • Wilmington, NC (ILM-Wilmington Intl.)
    8 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (MOBILITY)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (MOBILITY)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Imperial)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Imperial)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (MOBILITY)

Room, 1 King Bed with Sofa bed, Non Smoking (MOBILITY) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking (MOBILITY)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Courtyard by Marriott Wilmington / Wrightsville Beach

Pool
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very Good, (1000)
The price is $95
per night
$108 total
includes taxes & fees
Jan 1 - Jan 2
Courtyard by Marriott Wilmington / Wrightsville Beach

About this property

Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel

Hotel in New Market Center
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel offers 131 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Wilmington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast. Event facilities measuring 1400 square feet (130 square meters) include conference space. This family-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel is a smoke-free property.

A complimentary breakfast is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,400 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room roll-in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 31 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Wilmington-University Ctr
Holiday Inn Express Wilmington-University Ctr
Holiday Inn Express Hotel Suites Wilmington University Ctr

Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 415 out of 1000 reviews" "
Rating 8 - Good. 283 out of 1000 reviews" "
Rating 6 - Okay. 140 out of 1000 reviews" "
Rating 4 - Poor. 95 out of 1000 reviews" "
Rating 2 - Terrible. 67 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

PATRICIO, Holly Springs

the room was right, but they left 3 towels when i booked for four. Also breakfast was missing some things, probably because it was a very busy weekend
Stayed 1 night in Aug 2024

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel for the most part was clean, under staffed which made calling the front desk very difficult at times, but for the most part the staff was courteous & professional . The biggest disappointment was that the pool had been closed all summer
Stayed 2 nights in Aug 2024

8/10 Good

Digna

Stayed 2 nights in Aug 2024

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel minutes from downtown Wilmington and Wrightsville Beach. Staff friendly and professional, clean spacious room and comfortable bed. Great value and we would definitely recommend this hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Sandi

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
I made our reservation 2 days before our arrival. I called the property directly (unfortunately i didn't get her name) to confirm they have a pool for my 3 year old grandson. I was told they do have a pool so i booked it. When we get to the property i asked the location of the pool. I was then told that the pool was closed because it needed an inspection. I wasn't told that when i called. There were other issues with the room as well but that is my main complaint.
Stayed 1 night in Aug 2024

6/10 Okay

Jon-Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Visible water damage on the 5th Floor. Very humid conditions in the 5th floor corridor.
Stayed 2 nights in Aug 2024

2/10 Terrible

Nelly

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so great Holiday Inn Express
The landscape was horrible, googles drooping on the walkways, the grass needed to be cut and parking lot needed to be cleaned. The pool was green, dirty and fill of leaves. Once off the main level, the hallways were hot and smelled stall, they did not have the AC on in the hallways. The first room they gave us had puddles of liquid on the floor, two large puddles on the carpet and one in front of the bathroom door mini-fridge. There were two dead bugs on the floor in front of the mini fridge. They did change out room which was better, however, the shower had hair in it, the bathroom floor had hair on it, there was trash that was not cleaned besides the nightstands. The mattress for the pull-out bed was very old, we could not use it because it was too thin and you could feel the metal springs. We decided to not add another night to our trip and just go home
Stayed 1 night in Jul 2024

2/10 Terrible

Patricia

Stayed 3 nights in Jun 2024

4/10 Poor

Diane

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In our room, the toilet was loose (caulking around bottom of the toilet was peeling off and dirty), bugs in the bathroom. We did not get our room cleaned, they said we hung the not ready yet sign to long on the door (We took it down by 12:30 and were told sorry too late. The rooms are not ready to go into until 3:00 so I don't understand why they didn't come back and check to see if we took the sign down. For $400 for 2 nights I expected a much better experience. I would take this hotel off your list as a recommended hotel. I will NEVER stay in a Holiday Inn ever again.
Stayed 2 nights in Jul 2024

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I wish the hotel had an Ice Machine
Stayed 1 night in Jul 2024

6/10 Okay

Tracy

Traveled with family
Never cleaned our room the 4 days we were there. I called the front desk to ask for the house cleaning staff to come to our room, stated she would and they never came from day 1-3 day 4, we went home. There was blood on my sheets so please check. I got clean covers and made my own bed, no staff to help.
Stayed 3 nights in Jul 2024

10/10 Excellent

Merced Montero Nava

Stayed 2 nights in Jul 2024

6/10 Okay

Yariel

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Jordan

Liked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

Krista

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
July 4 weekend and the pool was closed, green. No milk at breakfast. Large gap in room door, scary from elevator. We did stick towels under which helped. So far, no word from property.
Stayed 3 nights in Jun 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious rooms. Would stay again.
Stayed 2 nights in Jul 2024

8/10 Good

janice

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Isabel

Traveled with family
Disliked: Cleanliness
No pool
Pool was closed. It's been closed all summer
Stayed 1 night in Jul 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet.
Stayed 1 night in Jul 2024

2/10 Terrible

Dennis John Eadus

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon entering the hotel there were people smoking weed at the entrance. The lobby had a large leak dripping into a bucket. Once reaching the floor I was staying on, the temperature was around 90 degrees in the hallways. The room was dirty and had stains on the sheets, with food leftovers all over the microwave. The pool was completely abandoned and overgrown with algae. I booked this based on solid review online but it was overall one of the most disgusting hotels I’ve ever stayed in.
Stayed 1 night in Jun 2024

8/10 Good

Michael

Traveled with family
Customer Service was great! Room was nice and clean and cozy. Just a little disappointed that the pool was down and not being able to use it. Decent breakfast bar.
Stayed 1 night in Jun 2024

6/10 Okay

Keshnie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great but not the worst
Had a cockroach in in the room and the lobby wall had a smaller one climbing it. Room was clean other than that. Checking in was told by a staff member that they weren’t sure if the doors were going to be closed due to circumstances. A lot of Staff quit earlier in the day.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The stay was okay. The staff were very polite and helpful. The main reason for staying at this location was for the pool but it was closed due to ownership change and some licensing changes.
Stayed 1 night in Jun 2024

8/10 Good

Dorian

Stayed 1 night in Jun 2024