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Holiday Inn Express & Suites Wilmington West - Medical Park by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Wilmington West - Medical Park by IHG

Enjoy a wide selection of breakfast options at our buffet, featuring cheese omelets and sausages.
Relax in style at our hotel lobby, featuring a comfortable seating area with a sofa and armchairs, a reception desk, and a staircase leading to additional levels.
Guests can enjoy stunning ocean views from the comfort of their beachfront accommodations.
Relax in our stylish lobby, featuring plush sofas, a large sofa, and a TV for entertainment.
Welcome to the Holiday Inn Express & Suites, featuring a modern design with a flat roof and a mix of brick and glass facade.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
839 Medical Center Drive, Wilmington, NC, 28401
  • Battleship North Carolina
    ‪7 min drive‬
  • Wilmington Convention Center
    ‪8 min drive‬
  • University of North Carolina at Wilmington
    ‪9 min drive‬
  • Wilmington, NC (ILM-Wilmington Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

7.6 out of 10
Good
(16 reviews)
  • 324 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Communications)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Communications)

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(43 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

8.4 out of 10
Very good
(5 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(37 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 324 sq ft
  • Sleeps 2
  • 1 Twin Bed

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  • Pool
  • Breakfast included
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4.7 out of 5, Exceptional, (479)
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About this property

Holiday Inn Express & Suites Wilmington West - Medical Park by IHG

Wilmington hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Wilmington West - Medical Park by IHG offers 109 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Wilmington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Wilmington West - Medical Park by IHG features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 400 square feet (37 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Express & Suites Wilmington West - Medical Park by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 400 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2019
  • Communal living room
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Wilmington West Medical Park Hotel
Holiday Inn Express Suites Wilmington West Medical Park
Holiday Inn Express Suites Wilmington West Medical Park by IHG
Holiday Inn Express Medical Park Hotel
Holiday Inn Express Wilmington West Medical Park
Holiday Inn Express Medical Park
Holiday Inn Express Wilmington West Medical Park Hotel
Holiday Inn Express Medical Park Hotel
Holiday Inn Express Wilmington West Medical Park
Holiday Inn Express Suites Wilmington West Medical Park
Holiday Inn Express Medical Park
Holiday Express Medical Park

Holiday Inn Express & Suites Wilmington West - Medical Park by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1003 reviews
Rating 8 - Good. 194 out of 1003 reviews
Rating 6 - Okay. 70 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 56 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tianju

Stayed 2 nights in Mar 2025

10/10 Excellent

Katie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was super nice and the beds were comfortable.
Stayed 1 night in Apr 2025

2/10 Terrible

mary

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just go somewhere else

Blood on comforter. Couldnt check in til 5:30p.m. pool is only 4.5 feet cold no reason to return. Front desk lady was rude.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Chelsea

Stayed 2 nights in Apr 2025

8/10 Good

SANTIAGO

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this place was excellent. We loved the service and the staff, and how clean the place was. The breakfast was pretty good too. The only thing they need to make this place perfect is to add heater to the indoor pool. It was pretty cold when I went with my kids back in early April of 2025.
Stayed 1 night in Apr 2025

6/10 Okay

Miller

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Disappointed during Stay after Rave Reviews

Wife had to go to bed with damp hair because there was no hairdryer and couldn't call the front desk because the phone was dead ( other family members had already gone to bed while she was showering...).Wife and myself found the tub floor too narrow and too sloped and slippery for our security as seniors. No bathtub mat for the inside or outside of tub area, having to use a hand towel. Breakfast was average, needing more gluten-free options like grits..., coffee not that good, running out of creamer, needing more options in coffee condiments and proteins.
Stayed 1 night in Apr 2025

4/10 Poor

Cesar

Traveled with family
Liked: Amenities
My rooms had fleas
Stayed 1 night in Apr 2025

6/10 Okay

Pamela

Traveled with family and small children, Business traveler
Liked: Cleanliness
Disliked: Staff & service
The pool , breakfast and some staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Julie, Otis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Apr 2025

2/10 Terrible

Susan

Stayed 1 night in Apr 2025

8/10 Good

Madhukumar

Stayed 2 nights in Apr 2025

10/10 Excellent

Alisisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls trip

Area was nice and clean. I felt safe there! The staff was so nice and inviting. Will definitely stay again
Stayed 2 nights in Apr 2025

8/10 Good

Dawn

Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the price it was quiet. Needs a restaurant no food in area.
Stayed 1 night in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities, room comfort

Un-friendly Receptionist.

Unfortunately not all the receptionists were friendly especially the lady who booked us in on the first night, Sunday evening, didn’t seem to know what she was doing, especially when she knocked on our room door, two hours after she had checked us in and then she issued our door key to another strange guest!! Also asking us our surname. To check.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 4 nights in Mar 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean , breakfast was tasty and free parking
Stayed 2 nights in Mar 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Thrica

Stayed 2 nights in Mar 2025

10/10 Excellent

Tatum

Stayed 4 nights in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant experience to stay here. Very close to everything in town.
Stayed 3 nights in Mar 2025

8/10 Good

Wilfred

Traveled with family
Stayed 1 night in Mar 2025

6/10 Okay

Monica, Fort Worth

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
When we arrived the woman up front was quite rude and very short with me. When we went to our room discovered it was not fully cleaned, and the peephole cover broken. Not the hotels fault but nosy night with people yelling and running down the halls. The morning was quite the opposite, the morning staff was wonderful, attentive and super polite, they provided a tasty breakfast as well.
Stayed 1 night in Mar 2025