Holiday Inn Express & Suites Wilmington West - Medical Park, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Wilmington West - Medical Park, an IHG Hotel

Exterior
Indoor pool, sun loungers
Point of interest
In-room safe, desk, laptop workspace, iron/ironing board
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Laundry

Explore the area

Map
839 Medical Center Drive, Wilmington, NC, 28401
  • Legion Stadium
    18 min walk
  • Greenfield Lake Park and Gardens
    5 min drive
  • Cameron Art Museum
    5 min drive
  • Wilmington, NC (ILM-Wilmington Intl.)
    17 min drive

Room options

Suite, 1 King Bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • 324 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications)

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 324 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn Express & Suites Wilmington West - Medical Park, an IHG Hotel

Wilmington hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Wilmington West - Medical Park, an IHG Hotel offers 109 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Wilmington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Wilmington West - Medical Park, an IHG Hotel features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 400 square feet (37 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Express & Suites Wilmington West - Medical Park, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 400 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2019
  • Communal living room
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Wilmington West Medical Park Hotel
Holiday Inn Express Suites Wilmington West Medical Park
Holiday Inn Express Medical Park Hotel
Holiday Inn Express Wilmington West Medical Park
Holiday Inn Express Medical Park
Holiday Inn Express Wilmington West Medical Park Hotel
Holiday Inn Express Medical Park Hotel
Holiday Inn Express Wilmington West Medical Park
Holiday Inn Express Suites Wilmington West Medical Park
Holiday Inn Express Medical Park
Holiday Express Medical Park

Holiday Inn Express & Suites Wilmington West - Medical Park, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 906 reviews" "
Rating 8 - Good. 170 out of 906 reviews" "
Rating 6 - Okay. 57 out of 906 reviews" "
Rating 4 - Poor. 44 out of 906 reviews" "
Rating 2 - Terrible. 48 out of 906 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

julio

Liked: Cleanliness
Very good
Stayed 2 nights in Aug 2024

8/10 Good

Sonya

Stayed 4 nights in Aug 2024

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Hotel is a great property , The rooms are spacious has nice large shower with glass doors . The bed is very comfortable The breakfast buffet in the morning is very nice touch to have for breakfast
Stayed 2 nights in Aug 2024

8/10 Good

Marlene

Traveled with family
Liked: Cleanliness, staff & service
Room was modern but the bathrooms were outdated.
Stayed 1 night in Aug 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter needed a soft landing for 1 night. She had been sleeping outside for a couple of nights. We live a few hours away. They worked with us so she could eat breakfast while they got her room ready. So we could get her checked in & taken care of for the night. AWESOME STAFF.
Stayed 1 night in Aug 2024

8/10 Good

Kayla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at our checkin was very kind, friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed one night and my only complaint is that one of the shower sliding doors was missing, so water got all over the bathroom floor when I took a shower. I meant to notify the staff when I checked out but forgot. Other than that I enjoyed my stay.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk manager was very personable and inviting. Our room was quiet and spacious. Our bed had a smudge on the bedspread.
Stayed 1 night in Aug 2024

8/10 Good

ANGELA, GARNER

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like costumer service and/front desk and housekeeper service
Stayed 2 nights in Aug 2024

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is one front desk, her name is Cherie. She was the absolute sweetest person I have ever met.
Stayed 4 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
good last minute stay from flight cancellation
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Friendly
Very friendly and knowledgeable staff, beautiful hotel in a nice area, with everything you need in the vicinity.
Stayed 3 nights in Aug 2024

10/10 Excellent

Suleyma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Renee

Business traveler
Liked: Cleanliness, property conditions & facilities
Always stay here when in town.
Stayed 1 night in Aug 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Taylor

Stayed 1 night in Jun 2024

10/10 Excellent

Jahaviyouna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great privacy and nice area. Even has a small store open throughout the nice by reception.
Stayed 1 night in Jul 2024

10/10 Excellent

Vincent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jahleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our one night stay was smooth and easy.
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Ismahan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice, quiet and clean place. The pool is inside and small.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shavonne Q

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Fun!!!!
Excellent customer service and the location was great for being close to the beaches in Wilmington. I would definitely recommend my family and friends to visit this hotel when looking for room accommodations.
Stayed 2 nights in Jul 2024

10/10 Excellent

Domonique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was exceptional and friendly. Our room was close to the lobby and was very loud. Request you replace Styrafom with eco friendly products.
Stayed 3 nights in Jul 2024