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Hotel Ballast Wilmington, Tapestry Collection by Hilton

4.0 star property

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Photo gallery for Hotel Ballast Wilmington, Tapestry Collection by Hilton

Terrace/patio
Point of interest
Point of interest
Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Free airport shuttle
  • Bar
  • Parking available
  • Breakfast available
  • Pool

Explore the area

Map
301 N Water St, Wilmington, NC, 28401
  • Wilmington Convention Center
    ‪4 min walk‬
  • Riverwalk
    ‪4 min walk‬
  • Battleship North Carolina
    ‪5 min drive‬
  • Wilmington, NC (ILM-Wilmington Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed (Historic View)

Lobby

Room, 1 King Bed (Historic View)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Lobby

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Historic View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Historic View)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Historic View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed (Historic View)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Lobby

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Bridal)

Suite, 1 Bedroom (Bridal) | Living area | Flat-screen TV

Suite, 1 Bedroom (Bridal)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Historic View)

Lobby

Junior Suite, 2 Double Beds (Historic View)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, River View

Room, 2 Double Beds, River View | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, River View

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Historic View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds (Historic View)

  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Ballast Wilmington, Tapestry Collection by Hilton

4-star hotel in Downtown Wilmington
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers 272 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Ballast Wilmington, Tapestry Collection by Hilton features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 15 meeting rooms. Event facilities measuring 20000 square feet (1858 square meters) include conference space. This Art Deco hotel also offers a terrace, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Parking is available onsite for a surcharge.

Hotel Ballast Wilmington, Tapestry Collection by Hilton is a smoke-free property.

Full breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
Board & Barrel - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Buffalo Bayou - This coffee shop serves light fare only. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Self parking on site (USD 22 per day; includes in/out privileges)
  • Valet parking on site (USD 27 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 60 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Board & Barrel
  • Buffalo Bayou

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 20,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 60 per person
  • Self parking fee: USD 22 per day (in/out privileges)
  • Valet parking fee: USD 27 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Riverside Hotel Wilmington
Hilton Riverside Wilmington
Hilton Wilmington
Hotel Ballast Wilmington Tapestry Collection Hilton
Riverside Hilton Wilmington
Riverside Wilmington
Wilmington Hilton
Wilmington Hilton Riverside
Wilmington Riverside
Wilmington Riverside Hilton
Hilton Wilmington Riverside Hotel Wilmington
Hilton Wilmington Riverside Hotel
Hilton Riverside
Hotel Ballast Tapestry Collection Hilton
Ballast Wilmington Tapestry Collection Hilton
Ballast Tapestry Collection Hilton
Hilton Ballast Wilmington Tapestry Collection by Hilton
Hotel Ballast Wilmington, Tapestry Collection by Hilton Hotel

Hotel Ballast Wilmington, Tapestry Collection by Hilton Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 576 out of 1111 reviews
Rating 8 - Good. 241 out of 1111 reviews
Rating 6 - Okay. 153 out of 1111 reviews
Rating 4 - Poor. 79 out of 1111 reviews
Rating 2 - Terrible. 62 out of 1111 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce, Glendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, off Cape Fear and downtown is very accessible. Cashless needs to stop! And the doors slamming all night
Stayed 2 nights in Dec 2024

10/10 Excellent

Bruce, Glendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time great location, only complaint is the doors slamming.
Stayed 1 night in Dec 2024

6/10 Okay

Riley

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Is advertised as a 5 star hotel, it might have been one 20 years ago but it is in dire need of updating. First night i had ink stained sheets that were threadbare in some areas, there were small tiles in the floor of the shower that were missing or set incorrectly so the edge was pointing up. Mirror in the bethroom was also peeling off the back and the shoer leaked pretty heavily onto the floor. I could hear the water running through the pipes above the room all night. Second night was better they moved us to a new room that was in much better condition, applied a discount to the first night and gave us $50 in food vouchers to their restaurant downstairs
Stayed 2 nights in Dec 2024

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent visit and LOVE the new Italian Steakhouse on site. Check-in personnel were excellent! Housekeeping this visit was disappointing. They missed 2 of 3 nights of cleaning and didn't restock coffee items or shower items. There was a dirty Swiffer pad laying in the hallways for 2 days...
Stayed 3 nights in Dec 2024

8/10 Good

Leah

Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Stayed 2 nights in Nov 2024

4/10 Poor

simona

Traveled with partner
Disliked: Amenities, property conditions & facilities
dated, bad room odor
Stayed 5 nights in Dec 2024

10/10 Excellent

Gonzalo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was Beautiful, clean, and walkable from the clubs
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Stayed 3 nights in Dec 2024

10/10 Excellent

Val

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff is very friendly and courteous! Dinner at the steakhouse was delicious. The room and view was very nice, there is a bit of a musty smell in the hallway’s.
Stayed 1 night in Dec 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Dec 2024

10/10 Excellent

Valerie, Murrells Inlet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Dec 2024

8/10 Good

Jonathan, Falls Church

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Nov 2024

8/10 Good

Bruce, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, but the doors slam and its cashless...
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything waterfront
Stayed 2 nights in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good would recommend
Stayed 2 nights in Dec 2024

4/10 Poor

Lauren

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
There was no fridge, the sink would not drain and the fire alarm woke us up first thing in the morning. For as much as we paid for this room, we were disappointed on multiple aspects of our stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant and bar and great staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love staying here!
Stayed 3 nights in Nov 2024

10/10 Excellent

Julia, Raleigh

Stayed 2 nights in Sep 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

jamaica

Liked: Cleanliness, staff & service, room comfort
Room with a view
The hotel is old. The heating unit takes a while to work. The workers are nice. The view of the battle ship is nice.
Stayed 3 nights in Nov 2024

4/10 Poor

Brendan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at Hotel Ballast, and while there were some positives, I left feeling disappointed overall. The good: The staff were incredibly kind, respectful, and helpful. Our check-in process was smooth, and they kindly allowed us to check in early, which was much appreciated. The bed itself was comfortable, and the hotel has a nice atmosphere. The not-so-good: Unfortunately, the cleanliness and attention to detail in the room were not up to par for a hotel of this caliber. Upon entering, we noticed dry blood stains on the bed sheets, which was very unsettling. When we called the front desk, the staff were understanding but couldn’t switch our room since the hotel was fully booked. Housekeeping replaced the sheets, but the “new” ones also had pen stains. For the price we paid, I expected clean, unstained linens. Additionally, the toilet in our room had visible brown stains around the rim, which was another disappointing detail that detracted from the experience. Overall, the staff’s kindness and efforts made the stay bearable, but I wouldn’t choose to stay here again. Cleanliness and attention to detail are crucial, especially for a hotel that markets itself as high-end.
Stayed 2 nights in Nov 2024

6/10 Okay

Ibrahim

No
Stayed 2 nights in Nov 2024