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Hotel Ballast Wilmington, Tapestry Collection by Hilton

4.0 star property

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Photo gallery for Hotel Ballast Wilmington, Tapestry Collection by Hilton

Terrace/patio
Point of interest
Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Free airport shuttle
  • Bar
  • Parking available

Explore the area

Map
301 N Water St, Wilmington, NC, 28401
  • Cape Fear Community College
    ‪3 min walk‬
  • The Cotton Exchange
    ‪3 min walk‬
  • Wilmington Convention Center
    ‪4 min walk‬
  • Wilmington, NC (ILM-Wilmington Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed (Historic View)

Lobby

Room, 1 King Bed (Historic View)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Lobby

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Historic View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Historic View)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Historic View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed (Historic View)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Lobby

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Bridal)

Suite, 1 Bedroom (Bridal) | Living area | Flat-screen TV

Suite, 1 Bedroom (Bridal)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Historic View)

Lobby

Junior Suite, 2 Double Beds (Historic View)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, River View

Room, 2 Double Beds, River View | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, River View

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Historic View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds (Historic View)

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Embassy Suites by Hilton Wilmington Riverfront

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.5 out of 5, Wonderful, (1005)
The price is $170
per night
$192 total
includes taxes & fees
Mar 3 - Mar 4
Embassy Suites by Hilton Wilmington Riverfront

About this property

Hotel Ballast Wilmington, Tapestry Collection by Hilton

4-star hotel in Downtown Wilmington
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers 272 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Ballast Wilmington, Tapestry Collection by Hilton features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 15 meeting rooms. Event facilities measuring 20000 square feet (1858 square meters) include conference space. This Art Deco hotel also offers a terrace, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Parking is available onsite for a surcharge.

Hotel Ballast Wilmington, Tapestry Collection by Hilton is a smoke-free property.

Full breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
Board & Barrel - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Buffalo Bayou - This coffee shop serves light fare only. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Self parking on site (USD 22 per day; includes in/out privileges)
  • Valet parking on site (USD 27 per day; includes in/out privileges)

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 60 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Board & Barrel
  • Buffalo Bayou

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 20,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 60 per person
  • Self parking fee: USD 22 per day (in/out privileges)
  • Valet parking fee: USD 27 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Riverside Hotel Wilmington
Hilton Riverside Wilmington
Hilton Wilmington
Hotel Ballast Wilmington Tapestry Collection Hilton
Riverside Hilton Wilmington
Riverside Wilmington
Wilmington Hilton
Wilmington Hilton Riverside
Wilmington Riverside
Wilmington Riverside Hilton
Hilton Wilmington Riverside Hotel Wilmington
Hilton Wilmington Riverside Hotel
Hilton Riverside
Hotel Ballast Tapestry Collection Hilton
Ballast Wilmington Tapestry Collection Hilton
Ballast Tapestry Collection Hilton
Hilton Ballast Wilmington Tapestry Collection by Hilton
Hotel Ballast Wilmington, Tapestry Collection by Hilton Hotel

Hotel Ballast Wilmington, Tapestry Collection by Hilton Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 564 out of 1095 reviews
Rating 8 - Good. 239 out of 1095 reviews
Rating 6 - Okay. 150 out of 1095 reviews
Rating 4 - Poor. 81 out of 1095 reviews
Rating 2 - Terrible. 61 out of 1095 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sharleen

Traveled with group
Liked: Cleanliness, amenities
Nice hotel in a great area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Melka, Matthews

Liked: Cleanliness, staff & service, property conditions & facilities
Great options around the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Sonja

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is a great location and is clean. The breakfast buffet was excellent and well-managed.
Stayed 1 night in Nov 2024

10/10 Excellent

Claudia

Stayed 3 nights in Nov 2024

10/10 Excellent

Jonathan

Stayed 2 nights in Oct 2024

2/10 Terrible

Sal

Business traveler
Disliked: Cleanliness
Highly disappointed, hotelchad a foul Oder
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vie was wonderful
Stayed 3 nights in Nov 2024

10/10 Excellent

Linda Ann

Liked: Cleanliness, staff & service, property conditions & facilities
staff was awesome
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room floor was dirty and the bathroom fixtures had alot of dust. Hair dryer was sticky. The two drinking glasses were dirty with previous user's lip imprints. Had to hold down toilet handle to flush. Toilet seat had some type of residue that required cleaning. Interior door knob of bathroom came off when simply turning it to close. The space between the sink faucet and sink basin was so narrow you couldn't fit hands under faucet for proper hand washing. Also couldn't get a water bottle under faucet to refill. Hot water in shower randomly became scalding hot. Waited 40 minutes for our dinner in the restaurant for a burger and shrimp tacos even though we were one of only two tables. The other table only got an app and dessert. People at bar were complaining that no one was at bar to tend, saying, "Doesn't anybody work here?" We only saw one waitress who was also bartending for the whole restaurant. Breakfast service was much better. Server was very kind and pleasant and so was the hostess. Sadly, the French toast was overcooked and burnt on the edges. We prepaid for a buffet breakfast but we find out only the buffet was available on the weekend. 20% gratuity automatically charged for meals. We had very high expectations but we're greatly disappointed. We are current and former professionals in the hospitality industry - travel agent and chef with 33 years experience. No shuttle for local theatrical venue. Walked 5 blocks to and from venue.
Stayed 1 night in Nov 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Called in problem with AC..walked in room 79 degrees…Maintenance came quickly and corrected but the AC would go down to 67 with no thermostat adjustment..ugh
Stayed 2 nights in Oct 2024

10/10 Excellent

Jayne

Traveled with partner
Liked: Amenities, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

STUART, Davie

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very nice and clean. Great view of the battleship from top floor windows. Would stay here again next time i visit.
Stayed 1 night in Oct 2024

10/10 Excellent

samuel

Stayed 1 night in Jul 2024

4/10 Poor

Jodi

Traveled with family
Disliked: Cleanliness
Stayed 3 nights in Aug 2024

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointing
Very disappointed in this hotel. Didn’t match pictures online. Paid for room with “historic” view, picture below of actual view much different. Room was in need of maintenance. Bathroom shower time Very old and windows need to be replaced. Bartender extremely rude. Asked for cups of ice with a large purchase of other things, told there are ice machines on the floor. If it’s not working call for maintenance. Expected a lot more from this property. Many other better choices in the area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Heidi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch minus one thing
Lovely hotel, wonderful view. One issue-no refrigerator or microwave in the room. If you are staying for multiple days, it would be quite inconvenient. Otherwise, nice clean room, great beds.
Stayed 1 night in Oct 2024

10/10 Excellent

Koren

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here every time I am in Wilmington
Stayed 3 nights in Oct 2024

4/10 Poor

lynn

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
👎👎
$760 for 2 night stay. The lobby smelled of sewage. Broken shower head, broken make-up mirror & the safe did not work. When we called to switch rooms the staff was very receptive. But, they explained the safe batteries are no longer being made & they have no accounting for which rooms have functional safes. It is obvious that Hilton is suffering financially as they are letting their hotels deteriorate. We are “ Honor” members & have elected to switch to other hotels.
Stayed 2 nights in Oct 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Second time I’ve stayed at this hotel. Excellent location for my Ironman race.
Stayed 1 night in Oct 2024

6/10 Okay

Matthew, Great Falls

Liked: Staff & service
Great location, beautiful setting but property felt really worn out
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the River Walk!
Stayed 1 night in Oct 2024

8/10 Good

Amanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Stayed 2 nights in Oct 2024

2/10 Terrible

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our check in was delayed by 2 hrs. The tv remote did not work. We had no heat for 24 hrs. Also, we were charged for about $29.00 of snacks we never purchased. They did make concessions for all the inconvenience but we will not stay here again. Disappointed considering the cost of the room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean
Stayed 2 nights in Oct 2024