MainStay Suites Wilmington - University Area

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Wilmington - University Area

Property amenity
Suite, 2 Queen Beds with Kitchen, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes
Lobby
Exterior
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
5229 Market St, Hwy 132 & Us 17, Wilmington, NC, 28405
  • University of North Carolina at Wilmington
    3 min drive
  • Jason's Deli
    2 min walk
  • Forden Station
    14 min walk
  • Wilmington, NC (ILM-Wilmington Intl.)
    7 min drive

Room options

Suite, 2 Queen Beds with Kitchen, 1 Room Efficiency, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Queen Beds with Kitchen, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Kitchen, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds with Sofa Bed, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

MainStay Suites Wilmington - University Area

Hotel in North College
A fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
MainStay Suites Wilmington - University Area offers 63 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. Premium cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

MainStay Suites Wilmington - University Area features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and gift shops/newsstands. Complimentary uncovered self parking is available on site.

MainStay Suites Wilmington - University Area has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Personal motorized watercraft
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 10 PM

Property is also known as

Mainstay Suites Hotel Wilmington
Mainstay Suites Wilmington
Mainstay Wilmington
Mainstay Suites Wilmington Hotel
Wilmington Mainstay Suites
Mainstay Suites Wilmington
MainStay Suites Wilmington - University Area Hotel
MainStay Suites Wilmington - University Area Wilmington
MainStay Suites Wilmington - University Area Hotel Wilmington

MainStay Suites Wilmington - University Area Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 294 out of 650 reviews" "
Rating 8 - Good. 193 out of 650 reviews" "
Rating 6 - Okay. 86 out of 650 reviews" "
Rating 4 - Poor. 43 out of 650 reviews" "
Rating 2 - Terrible. 34 out of 650 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, large rooms and comfortable beds
Stayed 3 nights in Aug 2024

6/10 Okay

Timi

Traveled with family
The sitting area in the back is Besutiful. The elevators were very scary, felt like it was going to break down. The room i stayed in had a bad odor when we opened the door, it had an old smell as if animals were housed or kept in the room. Animal hairs were all over the room.
Stayed 4 nights in Aug 2024

10/10 Excellent

Seong Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place . This is a second time staying this year . Everyone that works there is amazing friendly .
Stayed 2 nights in Sep 2024

6/10 Okay

Xuan

Traveled with group
Liked: Amenities
Cute room, spacious suite, nice staff, good location, easy parking, great price, 10/10. Had an unexpected third tenant by the name of Roach, refused to split the cost. And the front desk nicely told us that we were on our own, -1. Malnourished bed bugs, took us for a feast, -1. Hotel is likely haunted, had random human hair balls show up in bed on the third night, definitely not my hair and not there before. Quit a couple of them pop up throughout the night. Very comfortable bed, but nightmares and constant awakenings for all three of us (roach included) every single night. Totally recommended to be added onto the Ghost Walk location list, -1. Breakfast, yes; hot breakfast, no, -1. No toiletries besides soap, -1. Cop searching for a missing child at 2am, not the hotel’s fault though, bless the family, -0. Very enchanted experience, 5/10, might try it again.
Stayed 3 nights in Aug 2024

8/10 Good

Jimmy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Lydell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 4 nights in Aug 2024

4/10 Poor

Jose

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They forgot to clean my room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dina

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room, the hotel is located near the center. The service staff is responsive. I would recommend it to my friends!
Stayed 3 nights in Aug 2024

10/10 Excellent

Latoya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort all around
Front desk & laundry staff was top tier. Room was cozy. Appreciated the late check out rate. Will definitely stay again.
Stayed 1 night in Aug 2024

8/10 Good

Evelyn

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to work and the cleaning staff was great. I didn't like the price to expensive.
Stayed 3 nights in Aug 2024

10/10 Excellent

Racheal

Stayed 3 nights in Aug 2024

8/10 Good

Faren

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant, considerate, and helpful. The facilities appeared cleaned; the only exception was that the carpet was a little sticky in our room and a bottle of cleaner had been left in the shower. The breakfast was okay; I wish there had been more variety that included a hot meal. There also wasn’t any utensil to grab the waffle from the waffle maker and multiple people were trying to grab the hot waffle with their bare hands quickly to not get burnt.
Stayed 1 night in Aug 2024

6/10 Okay

Daniel

Disliked: Cleanliness
Overalls is fine!
Stayed 2 nights in Aug 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Tiffany

Traveled with family
Liked: Property conditions & facilities
The property was beautiful, the rooms were nice, although we had unexpected things… the house keeping staff were pleasant & very accommodating.
Stayed 3 nights in Aug 2024

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here while moving my daughter into UNCW. It is just a few miles from the university- extremely convenient. Overall the property was clean and in good repair. The parking lot is easy to get into and there was plenty of parking. It’s just a few miles from lots of dining and shopping options. The pool is shared with the hotel next door, so it got a little crowded on a hot summer day, but it’s fine if you aren’t planning to use the pool. The hotel is about a 20 minute drive to the beach with traffic. Our only complaint was that the nonsmoking room smelled overwhelmingly of smoke. The hotel staff graciously offered to move us. I will definitely stay here again.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Will not come back
Room carpet was so dirty that our shoes were sticking on the floor….plus encounter with a couple of cockroach
Stayed 2 nights in Aug 2024

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good location
Stayed 1 night in Aug 2024

8/10 Good

Joni

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overnight Trip
We did an overnighter. There was plenty of space. A full kitchen. Nice and clean inside the room. The hallway needed a good vacuum. We’d come back.
Stayed 1 night in Aug 2024

6/10 Okay

Angenia

Disliked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Solinie

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was professional and nice
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Jerome

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was my husband and I anniversary trip. We never been to Wilmington NC. The first thing we notice was the room was very spacious for the price. But the carpet in the hallway wasn't clean at all. There was hair under the headboard on the box spring of the mattress. Finally, there was a very slight mildew smell as you enter the room. I thought the rain from the tropical storm, cause the smell. So, it didn't bother me has much. The stay, staff and room accommodation where so good, it out-way the negative observations. I will diffently return with family next time.
Stayed 3 nights in Aug 2024

6/10 Okay

Liza

Traveled with family
Disliked: Cleanliness
Upon our arrival we were given a dirty room, however front desk staff gave us access to inspect another room before accepting! They were helpful. The rooms overall need some TLC, but beds were super comfortable!
Stayed 3 nights in Aug 2024