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SureStay Plus Hotel by Best Western Brandywine Valley

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Brandywine Valley

Lobby
Standard Room, 1 Queen Bed, Accessible, Bathtub | Desk, iron/ironing board, cribs/infant beds, rollaway beds
Free breakfast
Lobby
Reception

Reviews

6.4 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Pet friendly
  • Breakfast included
  • Housekeeping

Explore the area

Map
1807 Concord Pike, Wilmington, DE, 19803
  • Brandywine Valley
    1 min walk
  • Brandywine Creek State Park
    4 min drive
  • Nemours Mansion and Gardens
    4 min drive
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    27 min drive

Room options

View all photos for Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table)

Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table) | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Business Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Executive Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Days Inn by Wyndham Wilmington/Brandywine

Breakfast included
Pet friendly
Parking included
Free WiFi
3.4 out of 5, (1000)
The price is $76
per night
$84 total
includes taxes & fees
Jan 6 - Jan 7
Days Inn by Wyndham Wilmington/Brandywine

About this property

SureStay Plus Hotel by Best Western Brandywine Valley

Wilmington hotel with 1 outdoor pools, connected to a shopping center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, conference space, and a children's pool. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Brandywine Valley offers 95 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Wilmington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, SureStay Plus Hotel by Best Western Brandywine Valley provides a spa tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This business-friendly hotel also offers a vending machine, a garden, and complimentary newspapers in the lobby. Complimentary self parking is available on site, along with a car charging station.

SureStay Plus Hotel by Best Western Brandywine Valley is a smoke-free property.

A complimentary breakfast is offered.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Children's pool
  • Crib (surcharge)
  • DVD player
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Brandywine
Best Western Brandywine Inn
Best Western Brandywine Valley
SureStay Plus Hotel Brandywine Valley Wilmington
Best Western Plus Brandywine
Best Western Plus Brandywine Valley
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Best Western Brandywine Valley Wilmington
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Best Western Wilmington
Brandywine Valley Inn Wilmington
Brandywine Valley Wilmington
SureStay Plus Brandywine Valley
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SureStay Plus Brandywine Valley Best Western
SureStay Plus Hotel by Best Western Brandywine Valley Hotel
SureStay Plus Hotel by Best Western Brandywine Valley Wilmington

SureStay Plus Hotel by Best Western Brandywine Valley Reviews

Reviews

6.4
Rating 10 - Excellent. 264 out of 1006 reviews" "
Rating 8 - Good. 201 out of 1006 reviews" "
Rating 6 - Okay. 192 out of 1006 reviews" "
Rating 4 - Poor. 147 out of 1006 reviews" "
Rating 2 - Terrible. 202 out of 1006 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Orville

Stayed 1 night in Sep 2024

6/10 Okay

TALIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst
It was the tiniest hotel room I've ever stayed at in my entire life. It was old and not well kept. It was supposed to be a deluxe queen suite but nothing deluxe about it. I was absolutely disappointed and not happy about the misconception of what I thought by the description and what it actually was. The bathroom door would close because it was hitting the sink the wallpaper was peeling around the room the chairs had nasty stains on them. It was overall the worst place I've ever stayed . And I've never ever seen a hotel room like this in my life.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Jennyfer

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The registration area was very nice with a grand piano, quiet music, and a "log fire" on the TV screen. We were warned by another guest, "The coffee is good but you might want to go out for breakfast." She was right. The waffle maker stuck so waffles didn't really work. The bathtub looked like the drain had been painted over.
Stayed 1 night in Sep 2024

10/10 Excellent

Gladys

Stayed 2 nights in Aug 2024

8/10 Good

Richard

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Leszek

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is hard to locate since there is only one sign up front, and the hotel is hidden from the main road by a shuttered restaurant.
Stayed 2 nights in Sep 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty
Stayed 2 nights in Sep 2024

10/10 Excellent

Kanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Roxann

Traveled with family
Liked: Staff & service, amenities
Older property, needs some TLC. But Nikki at the front desk was amazing!!! So friendly and welcoming!
Stayed 1 night in Sep 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Aug 2024

2/10 Terrible

Dana

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was wonderful veey pleasant But there was a couple of roaches and a used cup wiyh liquid left in the fridge
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Stayed 2 nights in Aug 2024

6/10 Okay

Seungbeen

Traveled with group, Business traveler
Liked: Staff & service
I met glasses her She has friendly and nice And I checked my room but, I was confused Because a lot of dirty bug and dirty room and noise but the hotel staff very nice I like them
Stayed 1 night in Sep 2024

6/10 Okay

Salvatore

Room wasn’t cleaned well and found dead roaches
Stayed 1 night in Jul 2024

4/10 Poor

Kandy

Stayed 1 night in Aug 2024

4/10 Poor

Foundress

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was dirty and unusable. After i mentioned it, i was not advised. The outside hot tub was empty. The indoor jets Didn't work. I woke up with a dead roach on my chest. Disgusting.
Stayed 2 nights in Aug 2024

8/10 Good

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service
The staff was very nice the room was alright bathroom very small looks like there was a leak upstairs, the pool really needs to be updated looks like a lot of algae
Stayed 1 night in Aug 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

JANE

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I WANT TO MAKE A COMPLAINT, THEY SHOULD RETURN TO ME SOME MONEY BUT I CHOSE THAT HOTEL BECAUSE OF THE POOL WHICH LOOKS WONDERFUL ON THE WEBSITE BUT NEITHER I OR ANYONE SWIMMED BECAUSE IT WAS DIRTY AND NO ONE SAID ANYTHING TO ME WHEN I CHECKED IN TOLD ME, PLEASE CONTACT TO ME
Stayed 2 nights in Aug 2024

8/10 Good

Ismael

Stayed 1 night in Aug 2024

6/10 Okay

Tia

Traveled with partner
Liked: Cleanliness, staff & service
The standard room are old and outdated.
Stayed 1 night in Aug 2024

6/10 Okay

Darrin

Liked: Staff & service
The young lady who was at the desk when I checked in is an absolute professional - one of the best hotel staff I have ever interacted with (I spend approx. 20 nights per year in a motel for personal travel). The man at check-out was also helpful. The property appearance just looks tired and the outside lacks attention to detail in upkeep (unkempt - trash/landscaping). The on-line picture when I booked makes it look better than it is. To be clear, there are properties that are much worse, but there are many in this price range that are better. The exterior doors say they are locked, even as they stood open all evening. I had some other issues with cleanliness in the room; the front desk assured me they would be addressed.
Stayed 1 night in Aug 2024

6/10 Okay

Anitra

Traveled with partner
Disliked: Property conditions & facilities
This property was convenient to the location of event I had attended earlier in the evening. That’s about all I have to say positively. I booked at king bed. Housekeepers were relaxing in the lobby chatting with the front desk manager who was so hungry she ate in front of me. I went to the room to sanitize. There were patch repairs in just about every wall. It felt creepy. The inside of the refrigerator wasn’t clean and the toilet seat had been cleaned with a dirty towel. But overall the cleaning was ok. Then I saw a fleck on a pillow. I turned the bed down and there was more flecks. They were very small but looked some like bugs. When I checked out the next day I saw housekeepers drop the linens on the ground outside. The flecks were probably from the debris that flies in the air when dropped and the bugs that live in that dirt. I complained about the bugs and the front desk person immediately “upgraded “ me to a court side “queen” room but the bed was actually a full. There were no flecks in it though. The refrigerator and microwave were old and extremely used. I did have to clean the toilet but I was going to do that anyway. And there were no holes in the walls with patch repairs so I accepted the “upgrade” Of course I cleaned the rest of the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Fine experience
Stayed 1 night in Aug 2024