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SureStay Plus Hotel by Best Western Brandywine Valley

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Brandywine Valley

Lobby
Exterior
Outdoor pool
Desk, iron/ironing board, cribs/infant beds, rollaway beds
Meeting facility

Reviews

6.4 out of 10

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
1807 Concord Pike, Wilmington, DE, 19803
  • Brandywine Valley
    1 min walk
  • Brandywine Creek State Park
    4 min drive
  • Nemours Mansion and Gardens
    4 min drive
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    27 min drive

Room options

View all photos for Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Business Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Executive Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Days Inn by Wyndham Wilmington/Brandywine

Breakfast included
Pet friendly
Parking included
Free WiFi
3.4 out of 5, (1006)
The price is $104
per night
$116 total
includes taxes & fees
Dec 7 - Dec 8
Days Inn by Wyndham Wilmington/Brandywine

About this property

SureStay Plus Hotel by Best Western Brandywine Valley

Wilmington hotel with 1 outdoor pools, connected to a shopping center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, conference space, and a children's pool. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Brandywine Valley offers 95 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Wilmington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, SureStay Plus Hotel by Best Western Brandywine Valley provides a spa tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This business-friendly hotel also offers a vending machine, a garden, and complimentary newspapers in the lobby. Complimentary self parking is available on site, along with a car charging station.

SureStay Plus Hotel by Best Western Brandywine Valley is a smoke-free property.

A complimentary breakfast is offered.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Children's pool
  • Crib (surcharge)
  • DVD player
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Brandywine
Best Western Brandywine Inn
Best Western Brandywine Valley
SureStay Plus Hotel Brandywine Valley Wilmington
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Brandywine Valley Inn Wilmington
Brandywine Valley Wilmington
SureStay Plus Brandywine Valley
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SureStay Plus Hotel by Best Western Brandywine Valley Wilmington

SureStay Plus Hotel by Best Western Brandywine Valley Reviews

Reviews

6.4
Rating 10 - Excellent. 263 out of 1008 reviews" "
Rating 8 - Good. 203 out of 1008 reviews" "
Rating 6 - Okay. 190 out of 1008 reviews" "
Rating 4 - Poor. 148 out of 1008 reviews" "
Rating 2 - Terrible. 204 out of 1008 reviews" "

6.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Fine experience
Stayed 1 night in Aug 2024

8/10 Good

Kevin

there were people shouting in room next too me...
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew, Epsom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good.
Stayed 1 night in Aug 2024

2/10 Terrible

Christian j

Traveled with group, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
can tell the lack of care of property interior and exterior
Stayed 2 nights in Aug 2024

10/10 Excellent

Rickia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Sandra

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The pool was incredibly dirty. The room was dirty and smell bad. The washroom was terribly small et there was some insect on the floor. The floor of the room was sticky et dirty. The hotel could be interesting if someone maintain it. The breakfast was good but we lost 4 times electricity so we ate bread and jam only. The people at front desk were polite and professional. We don’t recommend this place unfortunately.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
The staff was very nice...however the bed was uncomfortable and there was a cockroach in my room :(
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2024

10/10 Excellent

marvin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Won’t go back
Under construction? No outlet near the bed. Pool disgusting. You can’t even see the bottom. No extra toilet paper. Cheap thin blanket.
Stayed 1 night in Aug 2024

2/10 Terrible

Lauren

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Nate

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t stay as the room we initial got had mold, several flies, and just looked unclean from the bed sheets to the bathroom. They put us in another room and I found cockroaches in the bathroom. I left faster than I got there.
Stayed 1 night in Aug 2024

2/10 Terrible

Angela

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Darlene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all I reserved a king size bed.The day I checked in I was told I wouldn’t be getting a kings size bed.. I had a queen size 😞The shower didn’t work and make sure you get a renovated room not the old dated room. When you enter from the it smells like urine. The air conditioning was leaking water all over the floor.
Stayed 2 nights in Aug 2024

4/10 Poor

Deborah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
yuck
room was very dirty- hair in sink and towels, tub edges were black( moldy?) corners of bathroom had cobwebs, lots and lots of flies
Stayed 1 night in Aug 2024

2/10 Terrible

pamela

Disliked: Property conditions & facilities
Its was horrible so dirty we have to get out early
Stayed 1 night in Aug 2024

6/10 Okay

Sheila, Stone Ridge

Liked: Staff & service
Disliked: Property conditions & facilities
The pool was dirty. The parking seems unsafe. The area was not a good part of town.
Stayed 1 night in Aug 2024

4/10 Poor

Sayma

Liked: Staff & service
Disliked: Cleanliness
Pictures do not match the property.
Stayed 1 night in Jul 2024

6/10 Okay

ashley

Traveled with family and small children
Uncomfortable
Stayed 3 nights in Jul 2024

2/10 Terrible

Belinda

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would like a refund. I left after one night into and 3 night stay. I booked another place as you can see. Place was crawling w cockroaches!!
Stayed 3 nights in Jul 2024

4/10 Poor

Wilson

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property does not look like online pictures, this place is in bad condition
Stayed 1 night in Jul 2024

2/10 Terrible

Miguel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Nothing likable
Stayed 2 nights in Jul 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quick stay
Stayed 1 night in Jul 2024

2/10 Terrible

Brian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Tiffany

Stayed 2 nights in Jul 2024