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Tru by Hilton Wilmington

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Wilmington

Reception
Lobby
Exterior
Outdoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
5001-A Market St, Wilmington, NC, 28405
  • University of North Carolina at Wilmington
    3 min drive
  • Bellamy Mansion Museum
    6 min drive
  • Mayfaire Town Center
    8 min drive
  • Wilmington, NC (ILM-Wilmington Intl.)
    11 min drive

Room options

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing, Bathtub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing, Bathtub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Home2 Suites By Hilton Wilmington Medical Park Downtown

Pool
Breakfast included
Pet friendly
Parking included
4.6 out of 5, Wonderful, (260)
The price is $118
per night
$134 total
includes taxes & fees
Jan 1 - Jan 2
Home2 Suites By Hilton Wilmington Medical Park Downtown

About this property

Tru by Hilton Wilmington

Hotel in North Kerr
A restaurant, a 24-hour fitness center, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Change of towels is available on request.
Tru by Hilton Wilmington offers 99 accommodations with hair dryers and irons/ironing boards. Cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Wilmington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. Event facilities measuring 3595 square feet (334 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and a fireplace in the lobby. Onsite self parking is complimentary.

Tru by Hilton Wilmington is a smoke-free property.

Banyon Asian Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Banyon Asian Cafe

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference center (3,595 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ramada Hotel Wilmington
AmeriStay Wilmington Hotel
Ramada Inn Wilmington
Ramada Wilmington Hotel
AmeriStay Wilmington
Tru by Hilton Wilmington Hotel
Tru by Hilton Wilmington Wilmington
Tru by Hilton Wilmington Hotel Wilmington

Tru by Hilton Wilmington Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 74 out of 109 reviews" "
Rating 8 - Good. 19 out of 109 reviews" "
Rating 6 - Okay. 6 out of 109 reviews" "
Rating 4 - Poor. 5 out of 109 reviews" "
Rating 2 - Terrible. 5 out of 109 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great amenities. Some minor construction going on
Stayed 1 night in Sep 2024

4/10 Poor

Stuart

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty. Felt like I was at a lower rated motel. The breakfast, though I understand it was a buffet, was nasty. I’ve been to a few other Tru by Hiltons and they were amazing. This one, a true disappointment
Stayed 4 nights in Sep 2024

10/10 Excellent

Keanesha

Liked: Cleanliness, staff & service, property conditions & facilities
I love the lounge area Pool and board games
Stayed 1 night in Sep 2024

10/10 Excellent

Crystal

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Marlon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet, clean stay
Stayed 1 night in Sep 2024

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was more than I expected. I enjoyed my stay . The Breakfast was delicious and my room was cozy
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle, Wilmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle, Wilmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new favorite spot
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle, Wilmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle, Wilmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
When we got there we were disappointed to find out that the pool was not open. We were really looking forward to a hotel with a pool which was why we picked this hotel. Our TV also did not work. It was stuck on the welcome screen and the remote did nothing. When we called the front desk the woman gave us a “I don’t care” attitude and suggested we just unplug the TV. When I called back to say that I could not find the plug as the TV does not come out from the wall she then said the only thing she could do was switch our room and sounded as if this was more of an inconvenience to her than us (it was 2am at this point and we had just come home from a wedding). We finally were able to get the plug out, but could not get it back in the wall so just went to sleep. Other than that the hotel is super clean, but I was pretty disappointed with the lack of pool and lack of help when we were having a problem.
Stayed 1 night in Aug 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and very friendly courteous staff. The desk clerk Raul was very helpful and ensured that we had all that we needed. He was very informative of all of the things that the hotel offered.
Great day at Wrightsville Beach, Wilmington NC
Stayed 1 night in Sep 2024

10/10 Excellent

Mathias

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, warm, and exceeded my expectations. The staff's attention was very good; everyone was very kind, especially Raul, with whom we had direct interaction. We will definitely come back on our next vacation. 100% recommended!
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and knowledgeable. Every employee we encountered had a smile
Stayed 5 nights in Aug 2024

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice hotel
Nice hotel. Loved the pool table and contemporary decor. Parking was difficult and we thought they gave our room away but they were able to accommodate us.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle, Wilmington

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful.. some places act snobby. The staff here were extremely nice and I was made to feel welcomed. Which is how you should at an establishment of this nature. Already booked another stay!!;
Stayed 1 night in Aug 2024

8/10 Good

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Better breakfast
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
There was no pool or access to any patio despite what was advertised There was a hole in the wall in the hall and missing molding. The first room they gave us had not been cleaned / bed was unmade etc
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were out of body wash in the shower and didn’t realize it until I had already begun my shower. My husband went downstairs to get more but was lotion instead. He went back again and was given hand soap. At that point I used the hand soap and called it a day. Raul was very kind and helpful. Other than the soap fiasco our stay was very good.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was amazing. Had an issue but Ray at the front desk took good care of us! Thank you!
Stayed 1 night in Aug 2024