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Tru by Hilton Wilmington

2.5 star property

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Photo gallery for Tru by Hilton Wilmington

Reception
Exterior
Outdoor pool
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
  • 24/7 front desk
$114
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
5001-A Market St, Wilmington, NC, 28405
  • University of North Carolina at Wilmington
    ‪2 min drive‬
  • Jungle Rapids Family Fun Park
    ‪7 min drive‬
  • Riverwalk
    ‪8 min drive‬
  • Wilmington, NC (ILM-Wilmington Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing, Bathtub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing, Bathtub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Wingate by Wyndham - Wilmington

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,016 reviews
Wingate by Wyndham - Wilmington

About this property

Tru by Hilton Wilmington

Hotel in North Kerr
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a business center. Change of towels is available on request.
Tru by Hilton Wilmington offers 99 accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Wilmington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Tru by Hilton Wilmington features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center. Event facilities measuring 3595 square feet (334 square meters) include a conference center. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Complimentary self parking is available on site.

Tru by Hilton Wilmington is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
Banyon Asian Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Banyon Asian Cafe

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference center (3,595 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ramada Hotel Wilmington
AmeriStay Wilmington Hotel
Ramada Inn Wilmington
Ramada Wilmington Hotel
AmeriStay Wilmington
Tru by Hilton Wilmington Hotel
Tru by Hilton Wilmington Wilmington
Tru by Hilton Wilmington Hotel Wilmington

Reviews

Tru by Hilton Wilmington Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 250 out of 342 reviews
Rating 8 - Good. 52 out of 342 reviews
Rating 6 - Okay. 20 out of 342 reviews
Rating 4 - Poor. 10 out of 342 reviews
Rating 2 - Terrible. 10 out of 342 reviews

Reviews

10/10 Excellent

Elizabeth B

Stayed 1 night in Apr 2025

6/10 Okay

STEPHEN

Traveled with partner
Liked: Amenities, property conditions & facilities
The overall property was really good and the location. The front desk attendants, and breakfast staff were very rude. We stayed for three nights and had to request someone to clean our room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

I didn’t
Stayed 1 night in Jun 2025

4/10 Poor

Ed

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

True-Review

We stayed at the Tru by Hilton/Wilmington from 6/17/25 - 6/21/25. First, Our room never got cleaned once! We complained on Thursday that nobody had been in to empty our garbage or even bring us new towels. They brought us new towels and said someone would be in on Friday to clean. We got back to our hotel Friday evening and they still hadn't cleaned. When I say clean, I am expecting the bare minimum which is take the garbage and take the dirty towels - that's it! I never expect them to do a complete room clean for a four day stay. By the time we left on Saturday we had a mound of dirty towels and garbage that was overflowing. Secondly, the rooms are very small and don't have any dresser's to put your things away in, therefore, be prepared to live out of your suitcase. Lastly, a HUGE disappointment is that they have a big beautiful outside area and at DUSK they kick you out! I understand not allowing swimming after dusk, but there are so many nice and comfortable spots outside and not being able to utilize that area was a huge disappointment! They do have nice areas inside as well, but when you are from the north or perhaps it's been a hot day and finally cooling off it is nice to sit outside. Our daughter moved to Wilmington two months ago and we have no plans on ever staying here again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Daisy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping did great, the staff was kind, and overall the place is just gorgeous and very welcoming
Stayed 3 nights in Jun 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean. Staff friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Susanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent. Front desk was very friendly, rooms were clean and breakfast was very nice. We booked our next trip back to UNCW here already.
Stayed 2 nights in Jun 2025

8/10 Good

Mason

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Sad

Ok , expected King bed. Was given a double Handicapped room.
Stayed 1 night in Jun 2025

10/10 Excellent

Mbuku

Stayed 1 night in Jun 2025

6/10 Okay

Dave, farmington hills

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Reserved a king. Got too queens. Front desk not staffed continually. Pool is nice. Easy parking.
Stayed 1 night in Jun 2025

10/10 Excellent

jf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property. New. Great staff. No in room coffee is a weakness of the Tru brand. Pool was not yet permitted but looked fantastic
Stayed 2 nights in Jun 2025

10/10 Excellent

edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025

8/10 Good

Andrea, raleigh

Liked: Amenities, property conditions & facilities
Food was good and team was excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Tiffani

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would stay again, clean, friendly staff. Breakfast wasn't the best and unfortunately the pool was under maintenance while we were there.
Stayed 4 nights in Jun 2025

10/10 Excellent

Laquiya

Traveled with partner
Liked: Cleanliness, amenities
Nice, clean, would stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property. Clean and well maintained. Enjoyed the morning breakfast buffet and the Swing Suite on site. Bar area was nice. Enjoyed the pool table. The pool was not open yet which was a bummer but the pool area is very nice!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jamie

We love staying at tru by Hilton.
Stayed 1 night in Jun 2025

8/10 Good

Laura A

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
A wonderful 2 night stay! Room very clean & comfortable bed & soft bedding. Our room had a view of the pool! All employees very nice!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Darnell

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was clean, comfortable, and had great service—everything I needed for a relaxing stay.
Stayed 1 night in Jun 2025

8/10 Good

Michelle

Good
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is colorful and well thought out from a design perspective. The staff was very friendly and helpful. The only negative comment, but in my opinion most important, isthe mattresses. They were sunken in from ware. It was unfortunate because everything else was great.
Stayed 1 night in Jun 2025

8/10 Good

Yolanda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Julius, Webster

Liked: Cleanliness, staff & service, property conditions & facilities
Dry nice hotel Staff was helpful friendly
Stayed 2 nights in May 2025