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Holbrook Manor & Spa.

3.0 star property

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Photo gallery for Holbrook Manor & Spa.

Sauna, hot tub, steam room, body treatments, body wraps, body scrubs
Indoor pool
Hallway
Property grounds
Cafe

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Hot Tub
  • Pool
  • Breakfast available
  • Pet friendly
  • Housekeeping

Explore the area

Map
Castle Cary Road, Wincanton, England, BA9 8BS
  • Hauser and Wirth Somerset
    ‪11 min drive‬
  • Haynes International Motor Museum
    ‪11 min drive‬
  • Stourhead Garden
    ‪12 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪63 min drive‬

Room options

View all photos for Classic Room, Garden View, Annex Building

Classic Room, Garden View, Annex Building | Hypo-allergenic bedding, individually decorated, desk, laptop workspace

Classic Room, Garden View, Annex Building

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, individually decorated, desk, laptop workspace

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | Hypo-allergenic bedding, individually decorated, desk, laptop workspace

Deluxe Room, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Garden View

Deluxe Suite, Garden View | Hypo-allergenic bedding, individually decorated, desk, laptop workspace

Deluxe Suite, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, individually decorated, desk, laptop workspace

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Hypo-allergenic bedding, individually decorated, desk, laptop workspace

Superior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, individually decorated, desk, laptop workspace

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Holbrook Manor & Spa.

3-star Wincanton hotel with coffee shop/cafe
Along with a full-service spa, this smoke-free hotel has an indoor pool and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a hot tub, and massage/treatment rooms. Change of towels is available on request.
Holbrook Manor & Spa. offers 20 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. 32-inch Smart televisions come with digital channels. Bathrooms include shower/tub combinations.

This Wincanton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

Children under 15 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The Hayloft Spa has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

The hotel offers a coffee shop/cafe. Wireless Internet access is complimentary. In addition to a full-service spa, Holbrook Manor & Spa. features an indoor pool and a hot tub. This Wincanton hotel also offers a sauna, spa services, and multilingual staff. Onsite uncovered self parking is complimentary.

Holbrook Manor & Spa. is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10.95 for adults and GBP 5.95 for children
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 10.95 for adults and GBP 5.95 for children
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Property Registration Number 13366050

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 15 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holbrook Manor Hotel Spa
Holbrook Manor & Spa. Hotel
Holbrook Manor & Spa. Wincanton
Holbrook Manor Spa OCEANA COLLECTION
Holbrook Manor & Spa. Hotel Wincanton
Holbrook Manor Hotel Spa OCEANA COLLECTION

Holbrook Manor & Spa. Reviews

Reviews

6.8
Rating 10 - Excellent. 16 out of 47 reviews
Rating 8 - Good. 10 out of 47 reviews
Rating 6 - Okay. 6 out of 47 reviews
Rating 4 - Poor. 6 out of 47 reviews
Rating 2 - Terrible. 9 out of 47 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Kristina

Stayed 1 night in Oct 2024

10/10 Excellent

Mehdi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a fantastic option for my experience. I stayed in a number of places in the area. This place was perfect. I would use the place more often and it will save my time in future.
Stayed 1 night in Nov 2024

4/10 Poor

Kelsey

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

L

Stayed 2 nights in Nov 2024

2/10 Terrible

Kelly

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I thought being a manor house, it was like we were at pontins! Swimming area and chaging rooms need rebuilding. Floor plan leave a wet and slippy corridor. Room sheet wasnt changed, although I had been assure that it wo uldbe as it was soiled. Rusty, old and in a sorry state. The 'beautiful gardens' didnt exist.
Stayed 2 nights in Nov 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, room comfort
Nice place
The place was lovely but our room was very small and the bed sounded like it was going to fall apart at any minute. The place was clean and the staff helpful, bit disappointed that there is no restaurant on site just a cafe.
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Stayed 1 night in Oct 2024

2/10 Terrible

Martyn

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room with large comfy bed.Peaceful with lots of facilities such as the pool etc.
Stayed 2 nights in Sep 2024

8/10 Good

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

John

Business traveler
Disliked: Staff & service
It's a gym with a cold food only cafe abd a few ro
Stayed 1 night in Jul 2024

2/10 Terrible

William

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful property and management. Room was covered in spiders, moths and other insects. Carpets were dirty, bath had what looked like blood and pubic hair in it. Avoid this place.
Stayed 1 night in Jun 2024

8/10 Good

Jawad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Jane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs some love but can see the potential.
It really will be lovely when the new owners spend some money on if…. The staff were lovely but to not even have a bottle of white wine on offer was not good. The café seems more geared up for the Spa/Club. We were ‘upgraded to one of the rooms in the manor itself but I’m not sure this was actually an upgrade as it was quite ‘noisy’ not in a group of people way but in a ‘needs carpets & soft furnishings’ way as you could hear people walking around & talking. At one point we were trying to work out whose phone was ringing then realised it wasn’t in our room. The Manor House is clearly geared up for just weddings at this point. It’s a shame but we now realise why the pricing was such. Needs, at the very least, a bar that sells more than cans of drinks and mini bottles of wine. Almost but not quite for us.
Stayed 1 night in Jun 2024

6/10 Okay

Sarah

Business traveler
Liked: Cleanliness, staff & service, amenities
I was disappointed with the dining options as the 'Garden Cafe' was also the 'Bar' and what was offered was very limited.
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The annex is awful
Insecure front and patio doors, no curtains and blinds that don’t close fully. Cobwebs in door and bathroom glass panels. Drippy tap from shower. Prob the worst place I have stayed in the UK using Hotels.com. Prob the second worst place I have stayed after some doss house in ilford.
Stayed 1 night in Jun 2024

2/10 Terrible

Lee

Stayed 2 nights in Jun 2024

10/10 Excellent

Giles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible value, service, comfort and surrounding
Amazing place, incredible value. I have no doubts the prices will rise so go there now if you get a chance.
Stayed 1 night in May 2024

2/10 Terrible

Calum

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Jody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely little hotel with gorgeous rooms and grounds, great massage in the hayloft, spa facilities a little basic
Stayed 1 night in May 2024

10/10 Excellent

Linds

Relatives visit
Booked for relatives. They enjoyed it especially the big comfy bed, bath, private patio, tea coffee etc. they didn’t have time to use the club facilities
Stayed 2 nights in May 2024

4/10 Poor

Jason

Disliked: Cleanliness, staff & service
The boiler had failed in the garden rooms and we wouldn’t have heating or hot water but we were told we would be issued with robes and could use the showers at the spa. On arriving at reception to collect the robes before showering to head out for a restaurant booking we were told there were not robes left. A manager intervened and told the member of staff to go upstairs and get one. The robe was given to my partner as they only had one. We asked if they were clean we were told yes. On putting the robe on after the shower she put her hand in the pockets only to find used dirty paper treatment pants/ knickers. Shocking for a member of staff to confirm they were clean if she wasn’t sure. Not a nice discovery for someone to have to deal with. Our clean robes should have been issued and in our rooms before we arrived. It put us off so much we didn’t even go down for breakfast that was actually included and paid for. Very disappointed
Stayed 1 night in May 2024

8/10 Good

Kevin

Stayed 1 night in Apr 2024