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TRU By Hilton Winchester

2.5 star property

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Photo gallery for TRU By Hilton Winchester

Snack bar
Room, 2 Queen Beds | Desk, free WiFi, bed sheets
Reception
Front of property
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
$86
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
118 Mercedes Court, Winchester, VA, 22603
  • Place, Rutherford Crossing
    ‪12 min walk‬
  • Place, Shenandoah University
    ‪4 min drive‬
  • Place, Winchester Medical Center
    ‪4 min drive‬
  • Airport, Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, free WiFi, bed sheets

Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Bathroom | Combined shower/tub, towels, soap, shampoo

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, free WiFi, bed sheets

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Microtel Inn & Suites by Wyndham Winchester
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 1,356 reviews
Microtel Inn & Suites by Wyndham Winchester

About this property

TRU By Hilton Winchester

Winchester hotel with indoor pool
An indoor pool, a health club, and a 24-hour business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite.
TRU By Hilton Winchester offers 90 accommodations with air conditioning. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. This Winchester hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.
TRU By Hilton Winchester features an indoor pool and a health club. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers complimentary supervised childcare, a front-desk safe, and an elevator. Complimentary self parking is available on site, along with a car charging station.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Health club
  • Indoor pool

Family friendly

  • Free supervised activities for children
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a USD 15.00 deposit
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 15.00
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU By Hilton Winchester Hotel
TRU By Hilton Winchester Winchester
TRU By Hilton Winchester Hotel Winchester

Reviews

TRU By Hilton Winchester Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 494 out of 754 reviews
Rating 8 - Good. 161 out of 754 reviews
Rating 6 - Okay. 54 out of 754 reviews
Rating 4 - Poor. 33 out of 754 reviews
Rating 2 - Terrible. 12 out of 754 reviews

Reviews

10/10 Excellent

Stephens

Liked: Amenities
It was a new clean property! Very comfortable beds and a large bathroom
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WV revival

Great stay nice staff very helpful . Clean room and bathroom
Stayed 3 nights in Aug 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carol, Tucker

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone is friendly. Great breakfast. Fast check in. Clean and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Tanya M

Stayed 1 night in Jul 2025

10/10 Excellent

anabella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Holly

Stayed 2 nights in Jul 2025

10/10 Excellent

Carol, Tucker

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have never had a bad experience and Tru has become our #1 favorite. Always clean, comfortable and welcoming
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Koji

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience. Although the regular check-in time was 3 PM, the gentleman at the front desk was so nice and kindly allowed us to check in at noon which was very helpful. The indoor pool was a big plus especially since it rained on Saturday. The location is very convenient and there’s a nice Japanese restaurant nearby which made dining easy. I highly recommend this hotel for anyone visiting the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Morgan, Easley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting my daughter

My birthday
Drove to Staunton and my favorite German restaurant
Stayed 4 nights in Jul 2025

10/10 Excellent

Kelli

Stayed 1 night in Jul 2025

6/10 Okay

Kwanasia

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy. You can hear others go in and out their rooms. Door would slam shut. Only 8 people can go in the pool. The breakfast options should improve as well.
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and easy access

Very friendly staff, easy check-in and check-out, breakfast offered, many exterior doors so it's easy to get in and out no matter which side of the building you park on, plenty of parking, close to gas, shopping, and restaurants, dog friendly
Stayed 2 nights in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The walls and ceilings were very thin. Heard a lot of stomping and noise from other rooms. Only trash can was in the bathroom.
Stayed 1 night in Jun 2025

6/10 Okay

Lincoln

Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very colorful easy to check in, but it smelled like a sewer overflow
Stayed 1 night in Jun 2025

6/10 Okay

Renee

Liked: Cleanliness, property conditions & facilities, room comfort
I chose TRU by Hilton at Winchester because I was very happy with the Santee location. I was very happy to see no carpet in the rooms since they allow dogs. I was disappointed in my check in at Winchester location, rather lackluster. Did answer restaurant availability readily but didn’t say what time breakfast was served. Breakfast: eggs and sausage were not hot-element was not on, attendant was not properly supervised and could not understand English. Just was not up to the standards of Santee location.
Stayed 1 night in Jun 2025

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just a really nice hotel for a weekend get away.
Stayed 1 night in May 2025

10/10 Excellent

Dea

Stayed 1 night in May 2025

4/10 Poor

NANCY, Green Bay

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast items not stocked well or inedible (oatmeal) and very few towels in room. When our room wasn’t cleaned per the schedule, we were given a 5 ft garbage bag to empty our trash can and more towels. Then we were told to put the dirty towels and garbage in the hall. This is not what we expect from Hilton.
Stayed 5 nights in May 2025

8/10 Good

Amy

Stayed 2 nights in May 2025