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Lakes Hotel and Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lakes Hotel and Spa

Front of property
Penthouse Suite with Roof Top Hot Tub | Terrace/patio
Lake
Indoor pool
Penthouse Suite with Roof Top Hot Tub | Terrace/patio

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot Tub
    Hot Tub
  • Gym
    Gym
  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa

Explore the area

Map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Lake Windermere
    4 min walk
  • Bowness Pier
    4 min walk
  • World of Beatrix Potter
    8 min walk
  • Barrow-In-Furness (BWF-Walney Island)
    64 min drive

Room options

View all photos for Double Room, Hot Tub (Small)

Double Room, Hot Tub (Small) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room, Hot Tub (Small)

  • Sleeps 2
  • 1 King Bed

View all photos for Ground Floor Double

Ground Floor Double | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Ground Floor Double

  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

Exterior Double Room (Direct Access to Lakes Spa)

  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub Sleeps 4

  • Sleeps 4
  • 1 King Bed

Exterior Cosy Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom First Floor Apartment on Two Levels with Built in Beds

Two Bedroom First Floor Apartment on Two Levels with Built in Beds | Private kitchen | Coffee/tea maker, electric kettle

Two Bedroom First Floor Apartment on Two Levels with Built in Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Double Room, Hot Tub

Standard Double Room, Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double Room, Hot Tub

  • Sleeps 2
  • 1 King Bed

Exterior Cosy Double Room with Bunk/Twin Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Lake Suite with Hot Tub

Lake Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Lake Suite with Hot Tub

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Hot Tub

Junior Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Bowness Suite with Hot Tub

Bowness Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Bowness Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Windermere Suite with Hot Tub

Windermere Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Windermere Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Roof Top Suite with Hot Tub

Roof Top Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Roof Top Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Snug Double

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Snug Double

  • Sleeps 2
  • 1 King Bed

View all photos for Small Double

Small Double | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Small Double

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Three)

Family Room (Sleeps Three) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room (Sleeps Three)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Six)

Family Room (Sleeps Six) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room (Sleeps Six)

  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Two Bedroom First Floor Apartment on Two Levels

Two Bedroom First Floor Apartment on Two Levels | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Bedroom First Floor Apartment on Two Levels

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Penthouse Suite with Roof Top Hot Tub

Penthouse Suite with Roof Top Hot Tub | Terrace/patio

Penthouse Suite with Roof Top Hot Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Spa

Beech Hill Hotel & Spa

Pool
Hot Tub
Spa
Parking included
3.8 out of 5, Good, (984)
The price is $242
per night
$291 total
includes taxes & fees
Dec 7 - Dec 8
Beech Hill Hotel & Spa

About this property

Lakes Hotel and Spa

5-star Windermere hotel walkable to Lake Windermere
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Lakes Hotel and Spa offers 57 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested.

15 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Lakes Hotel and Spa features a full-service spa, 15 spa tubs, an indoor pool, and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a fitness center, spa services, and a terrace. Onsite parking is available (surcharge).

Lakes Hotel and Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
The Bar - This bistro specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Waterbird - This restaurant specializes in British cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (GBP 12 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Bar
  • The Waterbird

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.

We should mention

Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Lakes Hotel and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1021 reviews" "
Rating 8 - Good. 143 out of 1021 reviews" "
Rating 6 - Okay. 65 out of 1021 reviews" "
Rating 4 - Poor. 25 out of 1021 reviews" "
Rating 2 - Terrible. 9 out of 1021 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Anne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was loud and the beds were very uncomfortable. We were actually joking that they had the unckmfortable beds to sell more massages.
Stayed 2 nights in Aug 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second stay and it was even better than the first. It’s in a perfect area, the hotel is stunning and the spa is gorgeous. Can’t wait to go back
Stayed 3 nights in Aug 2024

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
Facilities great, but room needs a refurb
Had a lovely stay in Windermere, but would next time choose a different hotel. The downstairs bar, terrace and cocktail bar were top quality, however the bowness suite was in need of some refurbishment. There was no sound proof and you could hear everything next door, including people coughing and playing loud music till late at night. The bedroom area had the creakiest floor boards all over and next door’s room was the same. You could hear room service being delivered next door later at night and it sounded like it was in our own room. On arrival we noticed our toilet seat was hanging off, we reported this and it was fixed straight away with a new one. Maybe more focus should now be to look at the quality and details of the rooms rather than the facilities downstairs.
Stayed 2 nights in Aug 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
all of it
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa facilities and the room
Stayed 1 night in Aug 2024

10/10 Excellent

Gillian, Motherwell

Traveled with partner
Liked: Cleanliness, amenities
Great hotel staff are amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberley

Lush little one night stay
We stayed as a belated birthday gift for my boyfriend. After camping for 2 nights prior a night of luxury was just what we needed. All staff were lovely and welcoming. Check in was simple and nice glass of fizz to go with it. We had drinks at the pub and used the spa - had couples massage and back into the spa for a chill before we headed up to our room. Spa was immaculate and lovely and chill. The couples massage was lovely. Our room was very clean and a little ‘happy birthday’ card had been left which was a lovely touch. We had a meal in the Mizumi restaurant on the evening and the food was beautiful. Again a nice little touch bringing out a dessert with ‘happy birthday’ on it which was very thoughtful. The view from our room was lovely and the hottub was a nice addition. Special shoutout to Jack who was working in the pub at the hotel, stopped to have a bit of crack with us which was canny. Breakfast the next morning was a huge buffet of hot and cold selection, anything you could think you would want they had it. Would definitely recommend a stay here it was amazing and would definitely stay again for longer than just one night.
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

lacey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and the on site facilities.
Stayed 3 nights in Aug 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely stay, staff were extremely helpful. Had a hot tub with view of the lake. Was brilliant! Only a slight negative, thought £12 per night parking was a little steep given the price you pay for the stay but would happily go back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Liam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, staff extremely nice and friendly. Spa facilities are amazing. The breakfast had a great selection. Would be happy to return.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sadiyah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay and will defiantly be coming back
Stayed 1 night in Aug 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Paula

Traveled with group
The hotel was beautiful, staff lovely, food great and good location, highly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Frances

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely feel to the hotel as soon as we drove into the parking lot. Looked really nice from the outside. It was even better walking into the hotel after being met by the concierge. The staff were very welcoming. The hotel looked stunning and the view we had was great. The only issue we had wea the bed was not comfortable but other than that no issues
Stayed 2 nights in Aug 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor customer service
Booked to stay in a hot tub room in Feb for our wedding anniversary in Aug - had a not so lovely view of the bottle bins, laundry trolleys and delivery wagons from our balcony that cost quite a lot of money. That aside room very nice but bed very firm and uncomfortable, shower not great either. Had decided to eat in hotel bar so no need to book when we went only table free was unstable and when we mentioned this we were asked what we expected them to do about it- awful customer service. In the spa the bartender gave a gin and tonic in small wine glass full to the brim I had to ask him to put in lather glass so that I could carry without spilling, spa was full so eventually got seats with another couple and bar tender moved my bag to a different chair when I was in the pool - not sure why? Breakfast was beautiful and the hotel decor itself is very nice but the experience that was meant to be for a special occasion was marred by substandard customer service. I won’t stay again only due to the experience I had you cannot deny it is a beautiful environment to stay in visually
Stayed 1 night in Aug 2024

4/10 Poor

Steven

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Zahra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully presented. Clean, comfortable and indulgent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary get away
The staff were extremely helpful and the hotel was very luxurious. It was everything we had hoped for and we will definitely be booking again soon.
Stayed 1 night in Jul 2024