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Lakes Hotel and Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lakes Hotel and Spa

Front of property
Lake
Lobby sitting area
Penthouse Suite with Roof Top Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Penthouse Suite with Roof Top Hot Tub | Terrace/patio

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Gym

Explore the area

Map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Lake Windermere
    4 min walk
  • Bowness Pier
    4 min walk
  • Old Laundry Theatre
    7 min walk
  • Barrow-In-Furness (BWF-Walney Island)
    64 min drive

Room options

View all photos for Double Room, Hot Tub (Small)

Double Room, Hot Tub (Small) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room, Hot Tub (Small)

  • Sleeps 2
  • 1 King Bed

View all photos for Ground Floor Double

Ground Floor Double | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Ground Floor Double

  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

Exterior Double Room (Direct Access to Lakes Spa)

  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub Sleeps 4

  • Sleeps 4
  • 1 King Bed

Exterior Cosy Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom First Floor Apartment on Two Levels with Built in Beds

Two Bedroom First Floor Apartment on Two Levels with Built in Beds | Private kitchen | Coffee/tea maker, electric kettle

Two Bedroom First Floor Apartment on Two Levels with Built in Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Double Room, Hot Tub

Standard Double Room, Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double Room, Hot Tub

  • Sleeps 2
  • 1 King Bed

Exterior Cosy Double Room with Bunk/Twin Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Lake Suite with Hot Tub

Lake Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Lake Suite with Hot Tub

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Hot Tub

Junior Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Bowness Suite with Hot Tub

Bowness Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Bowness Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Windermere Suite with Hot Tub

Windermere Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Windermere Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Roof Top Suite with Hot Tub

Roof Top Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Roof Top Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Snug Double

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Snug Double

  • Sleeps 2
  • 1 King Bed

View all photos for Small Double

Small Double | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Small Double

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Three)

Family Room (Sleeps Three) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room (Sleeps Three)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Six)

Family Room (Sleeps Six) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room (Sleeps Six)

  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Two Bedroom First Floor Apartment on Two Levels

Two Bedroom First Floor Apartment on Two Levels | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Bedroom First Floor Apartment on Two Levels

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Penthouse Suite with Roof Top Hot Tub

Penthouse Suite with Roof Top Hot Tub | Terrace/patio

Penthouse Suite with Roof Top Hot Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Spa

Beech Hill Hotel & Spa

Pool
Hot Tub
Spa
Parking included
3.8 out of 5, Good, (987)
The price is $93
per night
$112 total
includes taxes & fees
Jan 6 - Jan 7
Beech Hill Hotel & Spa

About this property

Lakes Hotel and Spa

5-star Windermere hotel walkable to Lake Windermere
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Lakes Hotel and Spa offers 57 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested.

15 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Lakes Hotel and Spa features a full-service spa, 15 spa tubs, an indoor pool, and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a fitness center, spa services, and a terrace. Onsite parking is available (surcharge).

Lakes Hotel and Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
The Bar - This bistro specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Waterbird - This restaurant specializes in British cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (GBP 12 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Bar
  • The Waterbird

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.

We should mention

Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Lakes Hotel and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 795 out of 1009 reviews" "
Rating 8 - Good. 127 out of 1009 reviews" "
Rating 6 - Okay. 56 out of 1009 reviews" "
Rating 4 - Poor. 22 out of 1009 reviews" "
Rating 2 - Terrible. 9 out of 1009 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Donna

Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities
Brilliant hotel and pool and spa
Stayed 2 nights in Sep 2024

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tom

Stayed 1 night in Aug 2024

10/10 Excellent

Shirley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for a birthday weekend at this beautiful hotel, from the minute we walked through the door we where greeted with a smile and a warm welcome from Lesley on reception, she took us through everything and showed us to our from all with a constant smile, we had a cosy double with a hot tub and the room was stunning not small at all, we went for a walk into the centre which was lovely and prob took 7 mins, breakfast at the hotel was a standard help yourself buffet but again had everything you needed, staff at breakfast where friendly and welcoming. We used the spa which was lovely and we also ate lunch in the pub which was nice as well, again all staff we spoke to in the pub/spa where welcoming and very friendly, we went into the cocktail bar for drinks and where helped by Taylor and Findlay who where fab so chatty and helpful, we checked out the next morning after another lovely breakfast and organised a taxi to go back up station which unfortunately didn’t show, I was stressing a little but Alicia and Monika on reception sorted it by organising for Carl to drive us to the station, nothing is a problem for the staff at this hotel. The hotel is beautiful and I would return in a heartbeat, the stand out at this hotel for me is the staff, only once before have I been on a trip where every single staff member I encountered genuinely wanted to help you and make sure you where having the best time the staff working at this hotel really are amazing. 🌟🌟🌟🌟🌟
Stayed 2 nights in Sep 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very nice stay, staff all very friendly, welcome prosecco on arrival, trip in bentley which was nice, friend said spa was amazing although abit busy at times. only downside i didnt like is cost of cocktails were very expensive and over priced so didnt have any as refused to pay £15-18 for 1 drink. cocktails should be around £8-12. also my bed had two large dips in it which was noticeable so shame they didnt change mattress before i arrived and dips dont just appear over night for the price you pay you expect a nice mattress. This was springy and cheap. Not sure if i would return on not as i say overall was a nice stay but those little things let it down
Stayed 1 night in Sep 2024

8/10 Good

STEVE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa is fantastic and the restaurant on site was really nice. We had a hot tub room with a balcony. Clean and tidy. Nice cocktails/drinks and staff are really friendly. Only gripe is paying £10 for parking somewhere that has an open air on site car park and the beds are horrendous.
Stayed 1 night in Sep 2024

10/10 Excellent

Joann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Stayed 2 nights in Sep 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience. Staff were amazing and facilities at the hotel were outstanding. Can’t wait to go back. Definitely recommend.
Stayed 2 nights in Sep 2024

6/10 Okay

Tessa

Traveled with partner
Liked: Staff & service, amenities
Hot tub room was lovely but not worth the spend. Very surprising to have a buffet breakfast at a luxury hotel, would have expected menu options.
Stayed 2 nights in Sep 2024

10/10 Excellent

Victor, Basingstoke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel. Very welcoming from when we arrived at the gate, having prosecco when we checked in and then a guided tour of the hotel. Amazing room with a hotel tub, great cocktails and a wonderful breakfast. Would definitely return one day. If I had a minor feedback for improvement for the hotel it would be add a shelf for towels in the room (the heated towel rail often had wet bathing suits on it) and consider some complementary snacks served with the cocktails or coffee.
Stayed 3 nights in Sep 2024

10/10 Excellent

PAULA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every part of the hotel was excellent 👍
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service we experienced from entry to leaving was first class. We will be booking again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our new favourite place.
Our stay at the Lakes Hotel and Spa was everything that we hoped it would be. It was the perfect location for me to propose to my fiancé. The check-in was efficient and the staff were very polite and welcoming, the food and drinks staff/service couldn't be faulted. We cannot fault any aspect of our stay, only that we didn't stay longer!
Stayed 1 night in Sep 2024

6/10 Okay

Emma

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024

6/10 Okay

Margaret-Rose

Liked: Cleanliness, property conditions & facilities, room comfort
Mixed
Welcome on arrival at the gate and reception was really lovely. Excellent service being shown round really gave a fabulous first impression. Breakfast was lovely. The service in the bar was very slow, not very attentive. Bar and pub menu the same would have been nice to have a few more food options. Very disappointing to have to pay for parking, this was unclear at booking. Reception explained if we had booked direct parking included. I never been charged car parking at a hotel I’m staying at regardless of how I booked. This is poor.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay in a hut tub room. Very private and relaxing. Walking distance from all amenities, bars, shops and boat trips. We had our evening meal at Mizumi restaurant which was delicious. I would highly recommend both the hotel and restaurant. Excellent value for money.
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, great spa
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 2 night stay. Staff were very professional and courteous making us feel very relaxed and welcome. Lots of good dining options, and a short stroll away from the centre.
Stayed 2 nights in Aug 2024