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Lakes Hotel and Spa

5.0 star property

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Photo gallery for Lakes Hotel and Spa

Front of property
Penthouse Suite with Roof Top Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Lake
Lobby sitting area
Penthouse Suite with Roof Top Hot Tub | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym

Explore the area

Map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Lake Windermere
    ‪4 min walk‬
  • Bowness Pier
    ‪4 min walk‬
  • World of Beatrix Potter
    ‪8 min walk‬

Room options

View all photos for Double Room, Hot Tub (Small)

Double Room, Hot Tub (Small) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room, Hot Tub (Small)

  • Sleeps 2
  • 1 King Bed

View all photos for Ground Floor Double

Ground Floor Double | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Ground Floor Double

  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

Exterior Double Room (Direct Access to Lakes Spa)

  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub Sleeps 4

  • Sleeps 4
  • 1 King Bed

Exterior Cosy Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom First Floor Apartment on Two Levels with Built in Beds

Two Bedroom First Floor Apartment on Two Levels with Built in Beds | Private kitchen | Coffee/tea maker, electric kettle

Two Bedroom First Floor Apartment on Two Levels with Built in Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Double Room, Hot Tub

Standard Double Room, Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double Room, Hot Tub

  • Sleeps 2
  • 1 King Bed

Exterior Cosy Double Room with Bunk/Twin Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Lake Suite with Hot Tub

Lake Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Lake Suite with Hot Tub

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Hot Tub

Junior Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Bowness Suite with Hot Tub

Bowness Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Bowness Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Windermere Suite with Hot Tub

Windermere Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Windermere Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Roof Top Suite with Hot Tub

Roof Top Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Roof Top Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Snug Double

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Snug Double

  • Sleeps 2
  • 1 King Bed

View all photos for Small Double

Small Double | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Small Double

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Three)

Family Room (Sleeps Three) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room (Sleeps Three)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Six)

Family Room (Sleeps Six) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room (Sleeps Six)

  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Two Bedroom First Floor Apartment on Two Levels

Two Bedroom First Floor Apartment on Two Levels | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Bedroom First Floor Apartment on Two Levels

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Penthouse Suite with Roof Top Hot Tub

Penthouse Suite with Roof Top Hot Tub | Terrace/patio

Penthouse Suite with Roof Top Hot Tub

  • Sleeps 2
  • 1 King Bed

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The price is $212
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$255 total
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About this property

Lakes Hotel and Spa

5-star Windermere hotel walkable to Lake Windermere
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Lakes Hotel and Spa offers 57 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested.

15 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Lakes Hotel and Spa features a full-service spa, 15 hot tubs, an indoor pool, and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a fitness center, spa services, and a terrace. Onsite parking is available (surcharge).

Lakes Hotel and Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
The Bar - This bistro specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Waterbird - This restaurant specializes in British cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (GBP 12 per night)

Food and drink

  • Daily buffet breakfast available for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Bar
  • The Waterbird

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.

We should mention

Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Lakes Hotel and Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 817 out of 1001 reviews
Rating 8 - Good. 105 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kev

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mr leigh

Bloody hell the people are super happy and helpful. We will be staying again
Stayed 1 night in Feb 2025

8/10 Good

Ben

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Miss W

Liked: Cleanliness, property conditions & facilities

Not for spa lovers

We had an ok time overall but I wouldn't be booking again or recommending to friends. The apartment was ok, but VERY noisy. I could hear the person in the next room snoring all night! Every step and door openeing and closing clearly heard. Lots of basic items missing from the apartment. Be aware £12 a day parking charge! The spa is more like a swimming pool with a small hot tub and sauna/steam room attached to a pub. You walk through a pub in your robe! If you are into spa's and have been to some nice ones, I'd stay away. Staff are lovely.
Stayed 4 nights in Jan 2025

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, the hotel was amazing and we loved eating at Mizumi! We couldn’t fault the hotel really (other than we didn’t seem to have much water pressure in our bathroom) and would definitely stay again! The only disappointment was the spa, it was extremely busy so couldn’t really use the facilities, I think the photos make it look bigger than it actually is. It’s lovely, but too small for the number of people that are allowed in!
Stayed 2 nights in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with very welcoming staff would highly recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

hope

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at Lakes hotel & spa , will definitely be returning.
Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back amazing as always

Staff were lovely and friendly couldn't do enough for you, room was beautiful beds very comfy and everything you could need, spa was perfect temp and lovely atmosphere. Only thing I'd like to comment is the robes could possibly do with more sizes in I heard a few people mentioning they didn't fit.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely night away. Staff are very friendly and nothing was too much trouble for them. Excellent facilities with the spa and hot tub in our suite. Will definitely be back 5*
Stayed 1 night in Feb 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in lake Windermere

It’s the third time staying at this hotel. Been to many hotels and I’ve got to say the staff and service at this hotel is second to non All the staff are excellent , facility is excellent well done keeping the standards up in this hotel
Stayed 2 nights in Jan 2025

2/10 Terrible

mona

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Very bad experience with staff. Very aggressive and rude employees and they are only fighting !
Stayed 2 nights in Dec 2024

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay for my husbands 60th, the hotel is lovely, all staff so helpful, the Asian restaurant was lovely, would definitely recommened this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Isabel

Liked: Staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Davis

Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Stayed 2 nights in Jan 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and staffing are superb. Especially Mark who was always pleasant friendly and knowledgeable, of the walks around the area. Mark gave an excellent, first impression of the hotel, which didn’t change my expectations. Hotel is exceptionally, as are all the staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Reece

Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel with a stunning room and hot tub. The only thing that lets it down is the breakfast. In a 5* hotel, I would expect you to be able to order your eggs as you’d like them to go with the buffet style breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect 5*
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort

Lakes Hotel and Spa

Nice greeting on arrival and being shown to our room. Excellent location and feel of the place. Lovely facilities, although we didn't take advantage of the spa. Staff in the cocktail bar could be more attentive. Having to wait in a very empty lounge area for well over 10 mins, then having to go and ask to have drinks is poor. Food however was of a good standard.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amy Lee

Stayed 1 night in Jan 2025