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Lakes Hotel and Spa

5.0 star property

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Photo gallery for Lakes Hotel and Spa

Front of property
Indoor pool
2 bars/lounges, poolside bar
Penthouse with Roof Top Hot Tub (Adults Only) | Living area | 40-inch flat-screen TV with digital channels, TV
Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym
$215
includes taxes & fees
Feb 3 - Feb 4

Explore the area

View in a map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Place, Lake Windermere
    ‪3 min walk‬
  • Place, Bowness Pier
    ‪5 min walk‬
  • Place, World of Beatrix Potter
    ‪9 min walk‬

Room options

View all photos for Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex)

Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex) | Private kitchen | Coffee/tea maker, electric kettle

Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Snug Double

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Snug Double

9.6 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Small Double

Small Double | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Small Double

9.8 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Six)

Family Room (Sleeps Six) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room (Sleeps Six)

  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Family Room (Sleeps Three)

Family Room (Sleeps Three) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room (Sleeps Three)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Superior Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse with Roof Top Hot Tub (Adults Only)

Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio

Penthouse with Roof Top Hot Tub (Adults Only)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

Two Bedroom First Floor Apartment on Two Levels (DUPLEX) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double Room

9.8 out of 10
Exceptional
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double room with Hot Tub (Adults Only)

Standard Double room with Hot Tub (Adults Only) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double room with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(51 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Lake Suite with Hot Tub (Adults Only)

Lake Suite with Hot Tub (Adults Only) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Lake Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Hot Tub (Adults Only)

Junior Suite with Hot Tub (Adults Only) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

Roof Top Suite with Hot Tub (Adults Only) (DUPLEX) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bowness Suite with Hot Tub (Adults Only)

Bowness Suite with Hot Tub (Adults Only) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Bowness Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Windermere Suite with Hot Tub (Adults Only)

Windermere Suite with Hot Tub (Adults Only) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Windermere Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room with Hot Tub (Small, Adults only)

Standard Double Room with Hot Tub (Small, Adults only) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double Room with Hot Tub (Small, Adults only)

10.0 out of 10
Exceptional
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Ground Floor Double

Ground Floor Double | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Ground Floor Double

9.6 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Suite with Hot Tub (Adults Only)

Exterior Suite with Hot Tub (Adults Only) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Exterior Suite with Hot Tub (Adults Only)

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Suite with Hot Tub sleeps 4 (Adults Only)

Exterior Suite with Hot Tub sleeps 4 (Adults Only) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Exterior Suite with Hot Tub sleeps 4 (Adults Only)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Exterior Cosy Double Room

Exterior Cosy Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Exterior Cosy Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Cosy Double Room with Bunk/Twin Beds

Exterior Cosy Double Room with Bunk/Twin Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Exterior Cosy Double Room with Bunk/Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Exterior Double Room (Direct Access to Lakes Spa)

Exterior Double Room (Direct Access to Lakes Spa) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Exterior Double Room (Direct Access to Lakes Spa)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

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About this property

Lakes Hotel and Spa

5-star Windermere hotel walkable to Lake Windermere
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Lakes Hotel and Spa offers 57 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested.

15 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Lakes Hotel and Spa features a full-service spa, 15 hot tubs, an indoor pool, and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a fitness center, spa services, and a terrace. Onsite parking is available (surcharge).

Lakes Hotel and Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
The Bar - This bistro specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Waterbird - This restaurant specializes in British cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (GBP 12 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Bar
  • The Waterbird

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.

We should mention

Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Lakes Hotel and Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 995 out of 1216 reviews
Rating 8 - Good. 126 out of 1216 reviews
Rating 6 - Okay. 67 out of 1216 reviews
Rating 4 - Poor. 19 out of 1216 reviews
Rating 2 - Terrible. 9 out of 1216 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

Joshua

Disliked: Staff & service
I cut my thought on a sharp edge in the plunge pool, staff were unapologetic and left unresolved. Music on external speakers played until late in the night, distributing sleep.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Loved our stay. Relaxing and enjoyable. Used the lovely spa facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
The staff and hotel as a whole are absolutely perfect, can’t wait to revisit.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic welcome, really enjoyable stay, would 100% recommend!
Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Stayed 2 nights in Oct 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, amenities
Very expensive for the price. Small room and over priced. Hot tub was nice, but had the car park view so wasn’t what we had hoped for.
Stayed 2 nights in Oct 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities
Gorgeous room with hot tub, very relaxing, just wish you could alter the temperature yourself as we found the 40 degrees a bit too hot. Lovely that you can use spa as much as you like however far too overcrowded not even a seat to put your things on at weekend. We also found spa pool and jacuzzi to be very cold and lots of others saying the same. Breakfast lovely. Staff very friendly and glass of bubbles on arrival lovely touch. Will definitely return .. just not on a weekend.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about our stay was amazing from start to finish. Very friendly and welcoming staff. Spa was amazing. My daughter had a spa treatment and said it was fantastic. We had a double room with a hot tub, with beautiful views from the balcony. It was my daughter s birthday and I’d ordered balloon’s & Prosecco for arrival & it was all so lovely. Evening meal was absolutely delicious as was our breakfast. Will definitely stay again 😊
Entrance to Hotel
Bowness
Spa
Double Room with hot tub
Stayed 1 night in Oct 2025

4/10 Poor

John Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

georgia

Stayed 1 night in Oct 2025

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay. Staff were friendly and explained where everything was and what times were good for using the spa and breakfast. Lovely room and hot tub was excellent. Would go back again!
Stayed 1 night in Oct 2025

10/10 Excellent

Katrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Junior suite was fantastic
Stayed 2 nights in Oct 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Rebecca

Traveled with group
Liked: Cleanliness, amenities
Walls are super thin can hear people walking around and even snoring in the room over . The staff is excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel in a fantastic location. Spotlessly clean room and hot tub. The breakfast was very good with plenty of variety. I'd definitely recommend to a friend and looking forward to our next stay.
Stayed 1 night in Oct 2025

6/10 Okay

Nanicha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely, but the heating was on a timer, so it was a little cold when we got into the room. But everything else was wonderful.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

MR SUTHERLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well kept & clean hotel. The pool area was very relaxing!
Stayed 3 nights in Oct 2025

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The spa area sets this hotel apart from any others in the area. It is first class
Stayed 1 night in Oct 2025

10/10 Excellent

Alec, Harrogate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room . Hot tub great as well as the swimming lool. Very pleasant and helpful staff
Stayed 3 nights in Sep 2025

4/10 Poor

Donald

Liked: Cleanliness, staff & service
Disliked: Room comfort
Spa - Greeted with a loud, obnoxious, drunk family who decided the hot tub was for their use only. This did not make for a very relaxing ‘spa’. The atmosphere felt intimidating and the staff did not stop serving them drinks until it was already too late. Robes were not provided in the Spa and these have to be taken from your room, through the pub, and into the Spa. This made the Spa experience rather short and uncomfortable for us. When we came back to the Spa/Pub for dinner the drunken family were just leaving and the staff were shaking their heads, but this could have been easily avoided by limiting the drink being served to them in the first place as it was evident they had had far too much even when arrived. Bed - The mattress was very uncomfortable, this was the bare minimum we would have expected from a ‘5 star’ hotel. The springs on the mattress were unbearable. This was a shame because the rest of the room was very clean and almost looked like it had been recently refurbished. The staff were typically very friendly, however, on a whole, it definitely did not feel like a ‘5 star’ experience and we would be unlikely to return.
Stayed 1 night in Oct 2025

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and facilities were fantastic and super clean. Staff were very friendly and helpful. Location is great for Bowness. Highly recommend
Stayed 2 nights in Oct 2025