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Auas City Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Auas City Hotel

Garden
Reception
Family Room | Desk, free WiFi, bed sheets
Point of interest
Poolside bar

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Centaurus Road, Maerua Park, Windhoek, Namibia
  • Maerua Mall
    1 min walk
  • Heinitzburg Castle
    19 min walk
  • Mountain Eagle Spur Steak Ranch
    1 min walk
  • Windhoek (ERS-Eros)
    6 min drive

Room options

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

  • 215 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Single Room

Desk, free WiFi, bed sheets

Single Room

  • 161 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double or Twin Room

Desk, free WiFi, bed sheets

Double or Twin Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Auas City Hotel

3-star Windhoek hotel steps from Maerua Mall
Along with a restaurant, this smoke-free hotel has concierge services and laundry facilities. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Auas City Hotel offers 26 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. 32-inch plasma televisions come with satellite channels.

Bathrooms include showers. This Windhoek hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Windhoek hotel also offers tour/ticket assistance, a garden, and concierge services. Complimentary self parking is available on site.

Auas City Hotel is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 10:00 AM.
Auas City Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 4547726

We should mention

This property does not have elevators

Property is also known as

Auas City Hotel Windhoek
Auas City Windhoek
Auas City
Auas City Hotel Hotel
Auas City Hotel Windhoek
Auas City Hotel Hotel Windhoek

Auas City Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 11 out of 28 reviews" "
Rating 8 - Good. 10 out of 28 reviews" "
Rating 6 - Okay. 6 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no pool. The staff were very friendly and helpful.
Stayed 8 nights in Sep 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money. It's not fancy but it delivers a comfy bed in a clean room. The staff are warm and relaxed. The food is tasty. And the hotel is well placed for shopping and activities in the centre of town.
Stayed 2 nights in Jul 2024

8/10 Good

Patrick

Stayed 6 nights in Jul 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area rating around property was due to construction out of the control of the property.
Stayed 2 nights in Jul 2024

10/10 Excellent

kari-anne

Stayed 1 night in Jul 2024

6/10 Okay

David

Traveled with family and small children
Liked: Cleanliness, staff & service
The hotel itself is ok, the staff are nice and helpful, but if you are there to work the internet has to work, and there was no internet the entire time which is very frustrating.
Stayed 2 nights in Apr 2024

8/10 Good

Nyaradzai

Traveled with group, Traveled with partner
Liked: Amenities
The restaurant menu and dining area is top notch. The rooms are okay, value for money. Staff was helpful. However, there is no pool as advertised.
Stayed 3 nights in Jan 2024

10/10 Excellent

André

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing, great space to be. The room is so comfortable and good place to be with family. The kids have a they own space where they can play. If I have to go back to Windhoek with family, that will be the first place to think. Thanks for the hospitality.
Stayed 1 night in Jan 2024

8/10 Good

Avinyia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sungwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Susanne

Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The door was difficult lock my room had to be changed and secondly
Stayed 1 night in Dec 2020

6/10 Okay

Sylvia

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Corona is the excuse not to clean the room!!!
The food in the restaurant was good and the service too. We did not know we should ask for our room to be cleaned in a hotel so we ended up with an unclean room. According to the assistant manager the price on the web were too low to include breakfast but they forgot to change it. Will not be back. The aircon also had a virus and did not work properly.
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good. The restaurant was excellent! Nice setting inside and out in garden.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
central and close to the city. convenient as its a walking distance to most central places
Stayed 5 nights in Jun 2019

6/10 Okay

Steve

Liked: Cleanliness
Nope, not for me again.
No toilet roll holder, no towel rails. No soap dish/holder in the shower. 2 options for the shower( hand held & shower head ), but no instruction of how to change between the 2. Early on check out day I had to pop to site and then return for breakfast & shower. I requested that they do not attend to my room until I have checked out. Upon return they had removed the towels, which meant getting dressed again and having to go to reception( no notice of which number to dial for reception ) and request more.
Stayed 1 night in May 2019

8/10 Good

silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rose helped me alot with booking anf organizing things. i felt very welcome at the place.
Stayed 2 nights in Aug 2024

6/10 Okay

Silke

Liked: Cleanliness
Disliked: Property conditions & facilities
It was a very small room with air conditioning that unfortunately didn't cool and the shower tray was broken. All in all, I didn't like it that much. The highlight was the restaurant with a small garden.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Patrice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une escale avec très bon rapport qualité prix !
Établissement propre, calme avec confort. Un personnel accueillant au service du client. Dommage qu'il manque une réactualisation de la carte des menus proposés. Beaucoup de produits proposés à la carte absent et indisponible.
Stayed 1 night in Dec 2019

8/10 Good

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Anders, Copenhagen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
poor service
bad service when we should tjek in. not friendly staff, and the lady that should help us, was busy on her instergram
Stayed 2 nights in Sep 2018