Hilton Garden Inn Windhoek

3.5 star property

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Photo gallery for Hilton Garden Inn Windhoek

Exterior
Pool
Room, 1 King Bed | Premium bedding, in-room safe, desk, soundproofing
Bar (on property)
Suite, 1 Bedroom | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

Map
Reverend Michael Scott Street, Windhoek
  • Christ Church
    ‪8 min walk‬
  • NamibRand Nature Reserve
    ‪9 min walk‬
  • Train Station
    ‪2 min drive‬
  • Windhoek (WDH-Hosea Kutako)
    ‪37 min drive‬

Room options

Family Room, 1 King Bed

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 915 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Room, 2 Twin Beds

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

Twin Room, 2 Twin Beds

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Hilton Garden Inn Windhoek

3.5-star Windhoek hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a steam room, and a business center.
Hilton Garden Inn Windhoek offers 150 accommodations with air conditioning. Beds feature premium bedding. Business-friendly amenities include desks and laptop-compatible safes. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the hotel include a steam room and a fitness center.
Hilton Garden Inn Windhoek features a steam room and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center. This Windhoek hotel also offers a terrace, a vending machine, and a garden.

Hilton Garden Inn Windhoek is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
Hilton Garden Inn Windhoek has a restaurant on site.

Languages

Afrikaans, English, French, German, Italian, Portuguese, Russian, Xhosa, Zulu

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: NAD 246 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for buffet breakfast: approximately NAD 246 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hilton Windhoek Windhoek
Hilton Garden Inn Windhoek Hotel
Hilton Garden Inn Windhoek Windhoek
Hilton Garden Inn Windhoek Hotel Windhoek

Hilton Garden Inn Windhoek Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 54 out of 106 reviews
Rating 8 - Good. 34 out of 106 reviews
Rating 6 - Okay. 9 out of 106 reviews
Rating 4 - Poor. 4 out of 106 reviews
Rating 2 - Terrible. 5 out of 106 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service, room comfort

Lacks the quality you expect from a Hilton

The service staff tend to be interns or juniors who are helpful but lack experience. Also in my room, most of the electric sockets were not functioning. I would say the hood point about the hotels is it’s central, right in the city. Breakfast spread was also so so.
Stayed 1 night in Nov 2024

6/10 Okay

Gavin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Very clean,very convenient, very modern Poor communication regarding paid parking .Poor communication regarding room service.Unfriendly reception .Average and overpriced food
Stayed 3 nights in Jan 2025

10/10 Excellent

Sabin

Stayed 7 nights in Jan 2025

10/10 Excellent

Nell Jobert

Liked: Cleanliness, amenities
The bedroom was very clean and the service was great.
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Friendly staff

The staff were very friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is fantastic, but room service and the phone lines in general need an upkeep.
Stayed 1 night in Dec 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big fan. Strongly recommend.
Stayed 1 night in Dec 2024

8/10 Good

Gregory B, Brevard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

8/10 Good

CORNELIA

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mmoloki

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to where i was working.
Stayed 4 nights in Dec 2024

10/10 Excellent

Bianca

Petrus from reception was exceptional. His service was outstanding and top quality. He made me feel welcome and I really enjoyed my stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and well priced…

We got a two bedroom suite that was well appointed, simply decorated and very comfortable for the four nights we were there. The staff are all very friendly and professional. My only gripe would be the weird smell in the lobby, it’s smells like an open drain pipe at times.
Stayed 3 nights in Oct 2024

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
none
Stayed 2 nights in Oct 2024

6/10 Okay

David

Business traveler
The Wifi worked somewhat ok (not properly) only at the lobby, not in the rooms, and kept on dropping off. Not great for a business hotel. Breakfasts were not up to standard either, especially when busy. There’s still no gym and one has to go all the way up to the Hilton next door.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sarita, DUDLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Oct 2024

10/10 Excellent

Sarita, DUDLEY

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing they bent over back word to help you
Stayed 1 night in Sep 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, good service & great location

Very service oriented. Rooms comfortable with all the amenities. It’s located close to the things we wanted to do.
Stayed 1 night in Sep 2024

8/10 Good

Tim

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Michael

Ecpedia failed to make the reservation. !!
Stayed 6 nights in Sep 2024

8/10 Good

Angus

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Angus

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Business Trip in Windhoek

Hilton Garden Inn is nice, the rooms are very comfortable and excellent quality. Most of the staff provide good service. Unfortunately when I visited last week the entire ground floor around reception smelled like a sewer - whatever caused that needs urgent attention and fixing as the smell lasted the week. Parking is still irritating just like at the original Hilton! Avani across the road validates parking tickets and covers parking costs with a lower room rate so I ask myself why doesn’t Hilton cover our parking given the higher room rates? In general it was a good stay but I won’t book again until Hilton Windhoek provides guests with safe secure free parking! This should be a given when booking a hotel for thousands of NAD per night per room.
Stayed 3 nights in Aug 2024