*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Mercure Hotel Windhoek features an outdoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 4-star property consist of a business center and 15 meeting rooms. Event facilities measuring 2099 square feet (195 square meters) include conference space. This business-friendly hotel also offers a children's pool, a fitness center, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site.
Mercure Hotel Windhoek is a smoke-free property.
- Picnic area
- Number of outdoor pools - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Uncovered parking
- Porter/bellhop
- Secured parking
- Free self parking
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Biodegradable/compostable straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Conference space size (meters) - 195
- Number of meeting rooms - 15
- Terrace
- ATM/banking
- Total number of rooms - 199
- No accessible shuttle
- Number of floors - 3
- Airport transportation (surcharge)
- Registration desk height (inches) - 35
- Registration desk height (centimeters) - 90
- Elevator door width (inches) - 35
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 90
- Full-service spa
- Conference space
- Spa treatment room(s)
- Meeting rooms
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Smoke-free property
- Children's pool
- Spa services on site
- Free RV, bus, truck parking
- Breakfast available (surcharge)
- Number of restaurants - 1
- Conference space size (feet) - 2099
- Garden
- Outdoor entertainment area
Family Friendly Amenities
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Soundproofed rooms
- Playground on site
Room Amenities
Mercure Hotel Windhoek offers 199 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with digital channels. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Windhoek hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.
- Air conditioning
- Coffee/tea maker
- Daily housekeeping
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- Soundproofed rooms
- Iron/ironing board (on request)
- Wireless internet access
- Access via exterior corridors
- Blackout drapes/curtains
- Digital TV service
- Flat-panel TV
- Free WiFi
- Individually furnished
- TV size: 32
- TV size measurement: inch
- Private bathroom (not in room)
- Bathtub or shower
- Rollaway/extra beds (free)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Soap
- Toilet paper
- Electrical adapters/chargers
- Laptop-friendly workspace
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Wardrobe or closet
- Toothbrush and toothpaste not available
- Number of days between towel changes: 2
- Number of days between bed sheet changes: 2
- Desk chair
- Meal delivery service available
- WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Mercure Hotel Windhoek has a restaurant on site.
Spa Services
Oukolele Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is open daily.
- Deep tissue massage
- Sauna in spa
- Number of treatment rooms 3
- Couples treatment rooms
- Body treatments
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Thalassotherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately NAD 220 for adults and NAD 110 for children
- Airport shuttle fee: NAD 380 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Service animals are allowed
Service animals are exempt from fees/restrictions
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Guest education on local ecosystems and culture
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Free rollaway/extra beds!
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Pool access available from 7:00 AM to 7:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Hotel Names
- Mercure Hotel Windhoek Hotel
- Hotel Safari Managed By Accor
- Mercure Hotel Windhoek Windhoek
- Mercure Hotel Windhoek Hotel Windhoek
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
