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Protea Hotel by Marriott Windhoek Furstenhof

3.0 star property

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Photo gallery for Protea Hotel by Marriott Windhoek Furstenhof

Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Exterior
Reception
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
$114
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
4 Dr. Frans Indigo Street, Windhoek
  • Namibia University of Science and Technology Hotel School
    ‪5 min walk‬
  • Train Station
    ‪8 min walk‬
  • NamibRand Nature Reserve
    ‪2 min drive‬
  • Windhoek (WDH-Hosea Kutako)
    ‪36 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Balcony, City View

Room, 1 Double Bed, Balcony, City View | Premium bedding, minibar, in-room safe, desk

Room, 1 Double Bed, Balcony, City View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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Exterior

Hilton Garden Inn Windhoek

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 120 reviews
Hilton Garden Inn Windhoek

About this property

Protea Hotel by Marriott Windhoek Furstenhof

3-star hotel in Windhoek West
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, massage/treatment rooms, and a business center. Housekeeping is available on request.
Protea Hotel by Marriott Windhoek Furstenhof offers 33 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs, and body treatments.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and spa services. For a surcharge, the property provides an area shuttle within 40 km and an airport shuttle (available 24 hours). Complimentary self parking is available on site. The property offers extended parking privileges to guests.

Protea Hotel by Marriott Windhoek Furstenhof has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Protea Hotel by Marriott Windhoek Furstenhof has a restaurant serving breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 40 km
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: NAD 220 for adults and NAD 220 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1973
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-cm TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NAD 220 for adults and NAD 220 for children
  • Airport shuttle fee: NAD 620 per person (one-way)
  • Airport shuttle fee per child: NAD 400 (one-way), (from 13 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Furstenhof
Protea Furstenhof
Protea Furstenhof Windhoek
Protea Hotel by Marriott Windhoek Furstenhof Hotel
Protea Hotel Furstenhof Windhoek
Protea Hotel Windhoek
Protea Hotel by Marriott Windhoek Furstenhof Windhoek
Protea Hotel by Marriott Windhoek Furstenhof Hotel Windhoek

Protea Hotel by Marriott Windhoek Furstenhof Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 44 reviews
Rating 8 - Good. 22 out of 44 reviews
Rating 6 - Okay. 6 out of 44 reviews
Rating 4 - Poor. 3 out of 44 reviews
Rating 2 - Terrible. 4 out of 44 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

2/10 Terrible

Michelle

Stayed 1 night in Nov 2023

10/10 Excellent

NJ

Business traveler
Liked: Cleanliness, staff & service, room comfort

Excellent service

staff are great and helpful. nothing was too much to ask
Stayed 3 nights in Aug 2023

8/10 Good

Iftach

Liked: Cleanliness, staff & service, room comfort

Poor swimming pool. Poor room door

Stayed 2 nights in Aug 2023

10/10 Excellent

Leigh

Stayed 1 night in Jul 2023

10/10 Excellent

Benediction

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and friendly staff. Great food!
Stayed 4 nights in Jul 2023

10/10 Excellent

Steven

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice and central ,not to busy , nice balcony room viees
Stayed 3 nights in May 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very close to a shopping mall where we were able to do currency exchanges and purchases. The hotel staff was incredibly helpful and courteous. The food was good and the service made the stay very comfortable.
Stayed 2 nights in Mar 2023

8/10 Good

Terusha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Protea Hotel by Marriott Windhoek Furstenhof

The hotel staff was both friendly and accommodating.
Stayed 2 nights in Jul 2019

8/10 Good

João

Traveled with partner
Liked: Cleanliness, staff & service
The AC in rooms still with same issues since last year. There are times during the day or night that it’s just hot no minimum fresh air. I informed front desk several occasions The internet doesn’t work well all the time
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Great location and staff were fantastic
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is quiet and very comfortable. The service is just lovely😊
Stayed 2 nights in Nov 2018

8/10 Good

ziningi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

The staff is amazing and friendly. The hotel rooms are clean, with exceptional views from the balcony. Located in a safe area, convenient for mall and close by amenities.
Stayed 4 nights in Jul 2018

8/10 Good

Jacomina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

The staff was very friendly and breakfast was great, however the dinners was not too great.
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Restaurant is awesome. Best staff!!!
Stayed 8 nights in Jun 2018

8/10 Good

Simon, Nairobi, Kenya

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Nice Hotel in Windhoek

Had a 4 day business trip. Nice Hotel. Very clean and pleasant. However the staff are impersonal. Carried luggage on stairs to 2nd floor. Lift hidden by a wooden door. Conference room was unavailable despite booking it a day earlier. No one could tell it had been booked and confirmed. Other than that was a lovely stay. The food is exquisite and well priced. Will be back!
Stayed 4 nights in Feb 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Reasonably Good for the price and location.

Listen, this is a 2.5 star hotel, but the location is excellent. It is a short 5-10 minute walk into the downtown area and since it is not downtown, easily accessible. The buffet breakfast is good - don't forget the free cappuccino I have stayed here 4-5 times now. Be sure to request 3rd floor, where most rooms have been updated. It is Marriott property committed to excellence..
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

Terrible experience!

My key card wouldn't work, so they put me in a cheaper room. The second day the ac would work in the room they put me in, so they put me in another room. The beds looked and felt like they have been their since they built the hotel. Wifi was out as well. Will not stay there ever again!
Stayed 2 nights in Sep 2017

8/10 Good

Lolo , Antwerp, Belgium

Liked: Cleanliness, staff & service, room comfort

Adorable staff always willing to help

Location, just on the border of the center and yet bey close Price is reasonable Excellent staff and service Good breakfast but no gym Except the lobby, hotel should be refurbished But excellent overall
Stayed 1 night in Sep 2017

8/10 Good

David, Brooklyn, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central, all quite good - I stayed twice!

I stayed one night on my way through Windhoek, and on my way back through a few days later happily returned for another night. The rooms were clean and modern. Internet was fast and pretty solid. Breakfast was good. Location was convenient to the mall and Independence Street. Plenty of parking - really, nothing to complain about. Would definitely recommend.

4/10 Poor

Debbie, Johannesburg

Disliked: Cleanliness, property conditions & facilities, room comfort

Old hotel next to a highway

I was initially put on the third floor, which was noisy because of the noise from the street. We looked a some rooms until the housekeeping lady recommended the first floor as the quietest. During the night there was a connecting door into the next room. The guy in there had his TV on loud until late when he finally slept he snored so loud I kept waking up from the noise both nights!

8/10 Good

GST, USA

Liked: Cleanliness, staff & service, room comfort

Excellent location, close to city center, shopping

Very good. Conference stay. Staff accommodating, facilities perfect for group our size. Plenty opportunities to mingle and gather and sup together. Do wish it had a fitness room and pool was functional. Otherwise, all amenities were quite good.

6/10 Okay

Tony, Heathcote

Liked: Staff & service
Hotel is looking a little run down but was OK for a night. Staff were obliging and breakfast and dinner were fine.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Ntombi, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overall stay