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Mövenpick Hotel Windhoek

4.0 star property

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Photo gallery for Mövenpick Hotel Windhoek

Breakfast and dinner served
Outdoor pool
Breakfast and dinner served
Interior
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Pet friendly
  • Bar
  • Spa

Explore the area

Map
Corner of Auas & Aviation Road,, Windhoek, Khomas Region, 9000
  • Safari Court Conference Center
    ‪4 min walk‬
  • The Grove Mall of Namibia
    ‪4 min drive‬
  • Maerua Mall
    ‪4 min drive‬
  • Windhoek (ERS-Eros)
    ‪8 min walk‬

Room options

View all photos for Classic Twin Room, 2 Twin Beds, Pool View

In-room safe, desk, blackout drapes, soundproofing

Classic Twin Room, 2 Twin Beds, Pool View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 Bedroom, Garden View

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed, Pool View

Classic Room, 1 Double Bed, Pool View | In-room safe, desk, blackout drapes, soundproofing

Classic Room, 1 Double Bed, Pool View

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds, Garden View

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room, 2 Twin Beds, Garden View

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Mercure Hotel Windhoek

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.2 out of 5, Very Good, (21)
The price is $71
per night
$83 total
includes taxes & fees
Mar 1 - Mar 2
Mercure Hotel Windhoek

About this property

Mövenpick Hotel Windhoek

4-star Windhoek hotel close to Maerua Mall
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Private bathrooms are not ensuite.
Mövenpick Hotel Windhoek offers 215 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with digital channels. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Okolele Day Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Guests under 12 years old are not allowed in the spa.
In addition to a full-service spa, Mövenpick Hotel Windhoek features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 31 meeting rooms. Event facilities measuring 1938 square feet (180 square meters) include a conference center. This business-friendly hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Mövenpick Hotel Windhoek is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Acacia - This restaurant serves breakfast and dinner.
Palms Bar - Onsite bar. Open daily.
Pool Bar - Onsite bar. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Free area shuttle
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: NAD 240 for adults and NAD 220 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palms Bar
  • Pool Bar
  • The Acacia

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 31 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,938 square feet of space)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Late-night room service
  • Meal delivery service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NAD 240 for adults and NAD 220 for children
  • A pet fee will be charged
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Guests under 12 years old are not allowed in the spa

Property is also known as

Safari Court
Safari Court Hotel
Safari Court Hotel Windhoek
Safari Court Windhoek

Mövenpick Hotel Windhoek Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 18 out of 81 reviews
Rating 8 - Good. 28 out of 81 reviews
Rating 6 - Okay. 17 out of 81 reviews
Rating 4 - Poor. 8 out of 81 reviews
Rating 2 - Terrible. 10 out of 81 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable rooms in a stylish complex set in a secure compound. There is a dining courtyard beside the adjacent Mercure Hotel which is a pleasant place to sit and relax. The hotel is a little inconveniently located, though, and you'd need a car or to take taxis to get into the city centre. Also, be aware that it is not beside the main international airport, but next to a domestic terminal catering to Cessnas and the like. This error didn't affect me, as I had a vehicle, but if you are relying on walking to the international airport in the morning, you'll have a problem as it's 37 kilometres away. Also, don't order the Caesar Salad - the chef put so much dressing on the lettuce that it was a ghastly soggy mess. Overall, highly recommended.
Stayed 1 night in Apr 2024

10/10 Excellent

Jill Tove

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Safari Hotel is a beautiful property. The staff are kind and attentive. The breakfast and food at the restaurant is great. The swimming pool and garden area are very relaxing. I would strongly recommend a stay at the Safari Hotel for tourism, business travel or to host conferences. Miguel Artacho, Country Manager Namibia, Energy Capital & Power
Stayed 4 nights in Mar 2023

10/10 Excellent

Kurt

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful. They were willing to assist with various requests.
Stayed 14 nights in Jan 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Larry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Style Class
Built in 1966, this is old style class. The rooms are well appointed, the restaurant excellent. There’s a wonderful pool, an excellent gym for both the newbie and veteran iron pumper. There is also a spa.
Stayed 1 night in Aug 2022

10/10 Excellent

Larno, Doha

Liked: Cleanliness, staff & service, property conditions & facilities
Good locarion and friendly and helpful staff
Stayed 3 nights in Apr 2022

8/10 Good

Rachel

Traveled with family and small children
Liked: Cleanliness, staff & service
OUR ARRIVAL WAS STRESSFUL. WE WERE OFFERED 2 THREE QUARTER BEDS WHILE WE PAID FOR 2 DOUBLE BEDS AND HAD TO WAIT FOR SOME TIME TO HAVE OUR SITUATION SOLVED. WE HAD TO ASK TO TALK TO THE SUPERVISOR, WHO LATER HAS TO CALL IN THE MANAGER. WE ALSO HAD TO CALL EXPEDIA TO EXPLAIN THE SITUATION. AT THE END THE MANAGER WAS VERY HELPFULL, SHE OFFERED US WATER AND HAD 2 DOUBLE BEDS ARRANGED.THE FOOD WAS NOT EXCELLENT BUT BETTER, I ORDERED KAPANA STYLE MEAL WHICH WAS SUPPOSED TO COME WITH BOEREWORS BUT IT CAME WITH 2 LAMP CHOPS INSTEAD BECAUSE THEY HAD NO WORS IN STOCK(TOO BAD LAMP IS MY LEAST FAVOURITE MEAT) THE BEDS WERE COMFY BUT THE TOWELS WERE TOO HARD, THE FREEDGE IN THE ROOM WAS TOO NOISY, WE HAD TO SWITCH IT OFF BUT THIS MADE IT EVEN WORSE BECAUSE THE MELTED ICE KEPT ON DRIPPING AND MAKING A VERY UNPLEASENT NOISY THROUGHOUT THE NIGHT. THE PLACE IS TIDY, FREANDLY STAFFS AND NICE VIEW.
Stayed 1 night in Apr 2022

8/10 Good

Paul Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good location. Lovely pool area. Good breakfast
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
The hotel staffs are very kind.
Very kind staff. The pool needs to be heated in the winter. The rooms are very cold in the winter. In all the rooms are kept clean to an extent.
Stayed 5 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Room comfort
Stayed 1 night in May 2018

8/10 Good

Kez, Swapokmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant hotel with friendly staff and good facilities.
Stayed 3 nights in May 2018

8/10 Good

lizp, Greater London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet hotel with good facilities
we stayed here for 1 night on 2 occasions. The breakfast was very good, and the restaurant prices very reasonable. The TV channels were very poor, and the wi-fi reception varies in the rooms,but otherwise we were very satisfied with our 2 stays.
Stayed 1 night in Apr 2018

8/10 Good

Howard, UK

Liked: Cleanliness, staff & service, room comfort
Handy for the City
Stayed one night after overnight flight from Europe. Whilst there was a mix up over our booking it was soon sorted out by the reception staff. Large bedroom, clean and comfortable.
Stayed 1 night in Dec 2017

6/10 Okay

Rahil

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rooms were good but services of hotel staff need improvement
Stayed 4 nights in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hotel is quite comfortable but dated. Very loud party going on next door, could not sleep, only ended way past midnight.
Stayed 2 nights in Oct 2017

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Out of City, Old Hotel
Out of City Old Hotel No Care of Guests May have to wait for 30 minutes to place order and wait another 30 to have it, AC in room 3020 was worst I have ever had and no one came to repair as they were not sure how to repair it, been awake for whole night
Stayed 3 nights in Sep 2017

10/10 Excellent

Freda, Jburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and staff. Good transport/shuttle options to malls.
Stayed 5 nights in Jun 2017

4/10 Poor

Chels, New York, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible, dirty hotel, very high price
The room was old, dirty, and had a roach in it and yet I still paid $130 a night. This hotel is good for a conference venue but not to stay. Extremely understaffed as well.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel in Windhoek
Rooms very nice and the pool was excellent for the kids. Breakfast on the patio was quite nice. Buffet was good but too expensive. The Access to internet was awful - extremely inconvenient with stupid codes from front desk and no connectivity most of the time. Requested rollaway several times but never showed up. Ample secure parking.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience... :-(
Terrible... they had no rooms available although I booked and Paid for the booking in full on Hotels.com. They had to check me in at the Hotel next door... I'm not impressed at all... :-(

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Quiet hotel, big rooms, but the service...
Nice great and quiet hotel, not too far from center, too bad the service is not at the level: they had "forgotten" to organize my airport pick-up (at 11:00 PM at Windhoek Airport... I called them, they did not care so had to take an unlicensed cab... I'm a grown man used to travelling in Africa , but this is not ideal...); after that, the room service took one hour and one reminder call to bring me one milk shake and a bottle of water (so I gave no gratuity, which made the waiter so angry he left without saying goodbye and leaving the door open...), and last, I had to extend my stay of one night, but they did not get confirmation from Hotels.com, which they solved by telling me I had to pay again if the confirmation did not arrive on their system... had to call Hotels.com and to complain to hotel management (gladly reactive) to solve the issue, elsehow I'd have had to pay twice...

2/10 Terrible

Eelco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible and horrific in all ways.
Most horrific experience, after having traveled and been in hotels over +10 years worldwide. Incredible slow, uninterested staff, non-communicative among each other, my Hotels.com reservation was NOT in their system they claimed - about 1.5 hours later of fighting then it was. The "business" room was dirty, old and run down. Never ever go there.