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Charles House - Windsor Castle 5min Walk

3.0 star property

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Executive Double or Twin Room, 1 King Bed, Bathtub, Courtyard Area | 1 bedroom, minibar, iron/ironing board, free WiFi
Executive Double or Twin Room, 1 King Bed, Bathtub, Courtyard Area | Living area | 32-inch LCD TV with digital channels
Point of interest
Superior Double Room, Non Smoking, Private Bathroom | City view
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi

Explore the area

View in a map
89 Arthur Rd, Windsor, England, SL4 1RU
  • Windsor Castle
    ‪7 min walk‬
  • Windsor Racecourse
    ‪17 min walk‬
  • LEGOLAND® Windsor
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪16 min drive‬

Room options

View all photos for Comfort Double or Twin Room, Non Smoking, Private Bathroom

Comfort Double or Twin Room, Non Smoking, Private Bathroom | 1 bedroom, minibar, iron/ironing board, free WiFi

Comfort Double or Twin Room, Non Smoking, Private Bathroom

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

City Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | 1 bedroom, minibar, iron/ironing board, free WiFi

City Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

9.6 out of 10
Exceptional
(4 reviews)
  • 192 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double or Twin Room, 1 King Bed, Bathtub, Courtyard Area

Executive Double or Twin Room, 1 King Bed, Bathtub, Courtyard Area | 1 bedroom, minibar, iron/ironing board, free WiFi

Executive Double or Twin Room, 1 King Bed, Bathtub, Courtyard Area

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking, Private Bathroom

Superior Double Room, Non Smoking, Private Bathroom | 1 bedroom, minibar, iron/ironing board, free WiFi

Superior Double Room, Non Smoking, Private Bathroom

8.0 out of 10
Very good
(1 review)
  • 304 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Charles House - Windsor Castle 5min Walk

Guest house in Windsor City Centre
This smoke-free guesthouse features express check-out, tour/ticket assistance, and free WiFi in public areas. Housekeeping is available on request.
Charles House - Windsor Castle 5min Walk offers 4 accommodations with minibars and hair dryers. Accommodations offer separate sitting areas and include dining tables. 32-inch LCD televisions come with digital channels. This Windsor guesthouse provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on request.
Charles House - Windsor Castle 5min Walk features tour/ticket assistance and express check-out. Public areas are equipped with complimentary wireless Internet access. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests.

Charles House - Windsor Castle 5min Walk is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 15 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge
  • RV/bus/truck parking (surcharge) on site

Family friendly

  • Dining table
  • Mini-fridge

Conveniences

  • Guidebooks

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • No elevator
  • Thin carpet in room
  • Tile flooring in room

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Dining table
  • Electric kettle
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 18
Late check-in fee: GBP 18 for check-in between 10:00 AM and 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 18
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: GBP 95 per vehicle (maximum occupancy 3)
  • Nearby parking fee: GBP 15 per day (164 ft away)
  • Early check-in fee: GBP 18 (subject to availability)
  • Late check-in fee: GBP 18 for check-in between 10:00 AM and 1:00 PM
  • Late check-out fee: GBP 18 (subject to availability)
  • Housekeeping fee: GBP 35 per day
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Charles House - Windsor Castle 5min Walk Windsor
Charles House - Windsor Castle 5min Walk Guesthouse
Charles House - Windsor Castle 5min Walk Guesthouse Windsor

Charles House - Windsor Castle 5min Walk Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 19 out of 33 reviews
Rating 8 - Good. 6 out of 33 reviews
Rating 6 - Okay. 2 out of 33 reviews
Rating 4 - Poor. 3 out of 33 reviews
Rating 2 - Terrible. 3 out of 33 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Lyse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is a bit smaller than appears in the pictures. Also, only tea in the room ie. No coffee
Stayed 1 night in May 2025

10/10 Excellent

Alex

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to book, to access and a worry free stay
Stayed 1 night in May 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access by personal door code. Great location for walking to the riverside and the castle
Stayed 2 nights in May 2025

10/10 Excellent

David

Good location, clean and as described
Stayed 1 night in Apr 2025

2/10 Terrible

Roberta

Disliked: Cleanliness, staff & service, property conditions & facilities
We reserved 2 rooms, one was dirty (hadn't been cleaned after the last guest), no one was available to take care of it. We waited about 3 hours to be told we could have access to another room that was half the size. We did not get a credit for the change in rooms. All rooms are very dated and run down. Location was fine, very quiet but a bit of a walk to town (far more than 5 minutes).
Stayed 1 night in Apr 2025

10/10 Excellent

Nicola

Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Stayed 1 night in Apr 2025

8/10 Good

Samzie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for a visit to Windsor

Great location for easy walk to train station , buses & center of Windsor . Good communication and comfortable room with tea coffee & a fridge in room .
Stayed 1 night in Apr 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good experience, the hotel was in the perfect location. Room was clean and bright
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

The people who run Charles House are so helpful and kind. The check-in process could not be easier and the whole experience is very positive and great value.
Stayed 1 night in Mar 2025

2/10 Terrible

Balwinder

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charles House

Very comfortable and good value for expensive Windsor.
Stayed 2 nights in Dec 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great short break location

Our 2 night stay in William was just what we needed...an extremely comfy bed, constant hot water and a great location. ..river, castle and shops all within easy walking distance. The door code check-in was very convenient and gave flexibility and accessibility at all times.
Stayed 2 nights in Nov 2024

10/10 Excellent

CAROLINE

Stayed 3 nights in Oct 2024

10/10 Excellent

diane

Traveled with group
Liked: Cleanliness, property conditions & facilities
Great location for the price. The whole town is walkable, but groceries store across the street.
Stayed 1 night in Sep 2024

8/10 Good

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an unusual property - there is no front desk or people there to check you in. It’s also an inconvenient walk from the town center, crossing busy streets.
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rhianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in, property is on a main road opposite a large co op food store and within easy walking distance to the castle and high street. Stayed in Victoria which is a very large room, very clean and comfortable, large fridge which was useful and all the amenities needed for a stay. Quiet within the property. Good value for the area and would stay again. Host was prompt to answer queries and friendly.
Stayed 1 night in Jul 2024

6/10 Okay

Maxime

Liked: Cleanliness, room comfort
Disliked: Staff & service

To much can go wrong.

With no onsite reception everything is more complicated. You need to receive email with codes to enter. But I received a mail saying I hadn't paid when hotel.com had charged my credit card. 2 days of worries and chats back and forth. Then there was no hot water for two of the 3 nights we were there more worries. They offered a late check out as compensation. Without all that it would be a fine place. Nothing fancy.
Stayed 3 nights in Jul 2024

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish I stayed longer!! The hosts were lovely and easy to communicate with and made the check in process so simple. Overall it was such an adorable accommodation, it was close to everything, there was lots of natural light, had a fan, and the bed was so so comfortable! Felt like I was at home. Would definitely book again!
Stayed 1 night in Jul 2024

8/10 Good

Danny

Liked: Cleanliness, property conditions & facilities, room comfort
Stay was good, room comfortable, located well. Parking worked out fine, 5 min walk. Temporary parking across the street at grocery store suitable for unpacking luggage etc.
Stayed 1 night in Jun 2024