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Charles House

4.0 star property

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January 2025

Photo gallery for Charles House

Victoria, 1 Super King Bed or Twin, Ground Floor | Individually decorated, individually furnished, iron/ironing board
Elizabeth, 1 Super King Bed or Twin, 1st Floor | In-room dining
Victoria, 1 Super King Bed or Twin, Ground Floor | Bathroom | Free toiletries, hair dryer, towels
William, 1 King Bed, 1st Floor | Individually decorated, individually furnished, iron/ironing board
Henry, 1 King Bed, 1st Floor | Bathroom | Free toiletries, hair dryer, towels

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
89 Arthur Road, Windsor, England, SL4 1RU
  • King Edward Court Shopping
    4 min walk
  • The Hope
    2 min walk
  • Windsor & Eton Central Station
    4 min walk
  • London (LHR-Heathrow)
    22 min drive

Room options

View all photos for Henry, 1 King Bed, 1st Floor

Henry, 1 King Bed, 1st Floor | Individually decorated, individually furnished, iron/ironing board

Henry, 1 King Bed, 1st Floor

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for William, 1 King Bed, 1st Floor

William, 1 King Bed, 1st Floor | Individually decorated, individually furnished, iron/ironing board

William, 1 King Bed, 1st Floor

  • 193 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Elizabeth, 1 Super King Bed or Twin, 1st Floor

Elizabeth, 1 Super King Bed or Twin, 1st Floor | Individually decorated, individually furnished, iron/ironing board

Elizabeth, 1 Super King Bed or Twin, 1st Floor

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Victoria, 1 Super King Bed or Twin, Ground Floor

Victoria, 1 Super King Bed or Twin, Ground Floor | Individually decorated, individually furnished, iron/ironing board

Victoria, 1 Super King Bed or Twin, Ground Floor

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Windsor, an IHG Hotel

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1001)
The price is $101
per night
$121 total
includes taxes & fees
Jan 1 - Jan 2
Holiday Inn Express Windsor, an IHG Hotel

About this property

Charles House

4-star guest house in Windsor City Centre
This smoke-free guesthouse features express check-out.
Charles House offers 4 accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. This Windsor guesthouse provides complimentary wireless Internet access. Housekeeping is provided daily.

Charles House features express check-out.

Charles House is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room refrigerator

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Charles House Windsor
Charles Windsor
Charles House Guesthouse Windsor
Charles House Guesthouse
Charles House Windsor
Charles House Guesthouse
Charles House Guesthouse Windsor

Charles House Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 28 out of 65 reviews" "
Rating 8 - Good. 24 out of 65 reviews" "
Rating 6 - Okay. 7 out of 65 reviews" "
Rating 4 - Poor. 4 out of 65 reviews" "
Rating 2 - Terrible. 2 out of 65 reviews" "

9.0/10

Cleanliness

7.8/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great no fuss stay.
No fuss entry system for main door and room. Come and go as you pleased, very large lovely room no hassle.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

No problems other than a bit noisy being on a main road, car park close and unlike the rest of Windsor not too expensive
Stayed 1 night in Jul 2019

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay here again.
Very clean and roomy with nearby easy parking. Excellent location—truly less than ten minutes walk to Windsor.
Stayed 1 night in Mar 2019

4/10 Poor

Moya

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Room was adequate and clean. But beds were not comfortable, Door knob was loose. As soon as I opened a door to the room, I smelled stale cigarette smell. There seems no air condition so need to open windows to get air through room. Room was ready to check in 30 minutes before check in time and no problem to get in to our allocated room upstairs. Expedia listed contact number was wrong and finally found correct phone and contact email address from Charles House own web site. Expedia booking site was not able to amend number of guest from one to two. I finally got Charles house owner by email and at end we paid additional 10 GBP for our stay. Toilet sheet was yellow stained and could not understand why it has not been replaced to new one. Better maintenance of room is required. 10 minutes Walking distance to Windsor Castle. Closest parking was full but we found spaces in another parking. Parking 4.80 GBP for two hours, 2 GBP for Overnight 7 pm to 9 am. Better to stay outside of Windsor or visit from London by tour or rail.
Stayed 1 night in May 2018

10/10 Excellent

laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT PLACE TO STAY
This guest house is what it states on the tin. Its simple and easy to find and use. We enjoyed it . No body to check in with and the last four of your mobile to gain entry was a novel idea and worked well. I can state that our stay was enjoyable and if I were staying in Windsor again I would certainly stay at this property. Also there is a CO OP convenience store just across the road which is a great bonus.

8/10 Good

Jam, winnipeg, Mb Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Door lock system with pin was unusual for us
Location was close enough for Windsor Castle but a little ways to closest restaurants however no complaints.
Stayed 1 night in Mar 2018

8/10 Good

Jae, London

Liked: Cleanliness, staff & service
Super convenient
I needed a place to sleep after a work do, this was a perfect choice. Simple, clean, conveniently located - and the keyless check in/entry system was a dream.
Stayed 1 night in Jan 2018

10/10 Excellent

DDW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the fact could just show up with code and walk in, no fuss or issues. Will definitely use again if opportunity arises.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel near to the Castle of Windsor. Parkings are near and you can go by foot in 10 minutes to the old town.
Stayed 1 night in Jul 2017

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious
Good hotel. No reception area but they were in touch with me by email and got a code for the door. Room was great. I really liked this hotel.

4/10 Poor

Tom, Good old US of A

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
No help. No answers.
The Charles house room was clean and not bad. It is quite far from anything-restaurants, sites to see etc. Be ready to walk. The real problem with this hotel is that there is nobody there and no help or answers to anything. Why does one choose a smaller hotel? Usually for a more personal touch. Where to eat?, what to see? Talk to a local. Forget it here. There is no front desk or person to talk to. You punch a code in to enter, if you know it. There is a book with very sparse local information in the room. In the morning there is a phone number that is not active until 9:30 am!!! Never in 35 years of traveling have I ever been in a hotel room after 9:30am. 90% of customers have checked out before 8:30am. Very difficult when one does not have local cell phone service to deal with this hotel. Avoid this. Not convenient. They should call it the Charlie's Angels because you never see anyone- only over the phone can you talk. I did not see another human being at this hotel. That is a first!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean guest house
Very spacious room but the traffic noise didn't allow for a good night sleep despite the double glazed windows. The twin beds we asked for were not all that comfortable either. Parking was also a problem as had to park to a nearby paying car park which added an extra charge to our stay. Overall the room and bathroom were clean and spacious and the guests house is conveniently located just a walk away from the city centre.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Room
Very convenient, very comfortable

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
P murphy
Great room, large and clean. Always a pleasure to stay there

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean bright room.
Nice light room, although a bit warm on arrival soon sorted by turning radiators off! Convenient for a small supermarket across the road and a short walk into Windsor.

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good with no issues
The property is in a great location very close to the centre of Windsor. The door entry system is a good idea and ensures flexibility.

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
little gem
Charles house is great find .clean comfortable and safe .our first time in Windsor we loved it . Barbara sent all information necessary check in parking all really helpful .although our first visit to Windsor would definitely stay at Charles house in the future.

10/10 Excellent

Rosie, East Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent B and B.
This B and B is extremely well located both for shopping and site seeing. It is very well equipped, clean and comfortable. There is a car park nearby.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fell Pony Society Windsor Castle
Great location for Windsor. Good car just along the side road. Room was a good size and the bathroom was new. All very clean. Hotel staff n/a .

10/10 Excellent

Rosie, Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located Guest House
This Guest House is in a perfect location for visiting Windsor. It's near shops and all the places of interest. The rooms are well appointed and clean. There is a car park nearby which has a walkway through to the station and main shopping area. It would also be convenient for Heathrow airport. This is the second time we have stayed and hope to go again next month.

10/10 Excellent

josh, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a couple of nights
Lovely accomodation, well priced. Everything worked and seemed recently renovated. Great location

6/10 Okay

DAMIEN

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service