DoubleTree by Hilton Windsor Hotel & Suites

4.0 star property

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Photo gallery for DoubleTree by Hilton Windsor Hotel & Suites

Exterior
Studio Suite, 1 King Bed (Water View) | Down comforters, pillowtop beds, in-room safe, desk
Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Down comforters, pillowtop beds, in-room safe, desk
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Pet friendly
  • Room service
  • Bar
  • Laundry

Explore the area

Map
333 Riverside Dr W, Windsor, ON, N9A5K4
  • Adventure Bay Family Water Park
    ‪1 min walk‬
  • Caesars Windsor
    ‪7 min walk‬
  • Caesars Casino
    ‪10 min walk‬
  • Windsor, ON (YQG)
    ‪20 min drive‬

Room options

Suite, 2 Queen Beds (Water View, 2 Rooms)

  • 550 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 250 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Water View)

  • 250 sq ft
  • Water view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed (Water View)

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed, River View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (2 Rooms)

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Windsor Hotel & Suites

Hotel in City Centre
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
DoubleTree by Hilton Windsor Hotel & Suites offers 161 accommodations with laptop-compatible safes and espresso makers. Pillowtop beds feature down comforters. 55-inch LCD televisions come with premium cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
DoubleTree by Hilton Windsor Hotel & Suites features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities. Parking is available onsite for a surcharge. A total renovation of this property was completed in June 2022.

DoubleTree by Hilton Windsor Hotel & Suites has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
River Room - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 21.47 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • River Room

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • High-pile carpet in room
  • Pool hoist on site
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - June 2022

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in fee: CAD 65
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 65

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 18 per person
  • Covered self parking fee: CAD 21.47 per day (in/out privileges)
  • Pet fee: CAD 60.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 65 (subject to availability)
  • Late check-out fee: CAD 65 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Windsor Waterfront Hotel
Windsor Riverside
Windsor Riverside Hotel Windsor
Windsor Riverside Inn Ontario
DoubleTree by Hilton Windsor Hotel Suites
DoubleTree by Hilton Windsor Hotel & Suites Hotel
DoubleTree by Hilton Windsor Hotel & Suites Windsor
DoubleTree by Hilton Windsor Hotel & Suites Hotel Windsor

DoubleTree by Hilton Windsor Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1000 reviews
Rating 8 - Good. 253 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

marija

Liked: Cleanliness, staff & service, property conditions & facilities
:)
Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean and quiet. The front desk was professional and nice.
Stayed 1 night in Nov 2024

4/10 Poor

Karen

Disliked: Cleanliness, property conditions & facilities
It was disgusting to have to enter the hotel with smokers loitering at the doors
Stayed 4 nights in Nov 2024

10/10 Excellent

Tessa

Stayed 3 nights in Nov 2024

8/10 Good

Marcus

Traveled with partner
Liked: Cleanliness
Nice place
Stayed 1 night in Nov 2024

2/10 Terrible

Earl

Stayed 2 nights in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members are so helpful and friendly at check in and check out. Great rooms!
Stayed 1 night in Nov 2024

10/10 Excellent

kimberlyn

Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I had a great stay here the bed was very comfortable very nice room great shower
Stayed 2 nights in Nov 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Darlene

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I like that it’s tight on the river
Stayed 1 night in Nov 2024

10/10 Excellent

Annette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff friendly checkin was quick and easy . Hotel is very clean and modern . The in house restaurant had great food and friendly service . We had a river view room . Easy walk to casino . We will definitely stay here again, Also the warm chocolate chips cookies they give you on check in ,, delicious!
Stayed 1 night in Nov 2024

2/10 Terrible

Ravdeep

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet did not work in our room. Staff did not take this concern seriously and in a timely manner. The manager did not offer and resolution who was on duty during the morning of November 9th 2024
Stayed 1 night in Nov 2024

2/10 Terrible

Casey

Business traveler
Very disappointed in the internet connection. Glitchy at best. Not accommodating to business people.
Stayed 1 night in Oct 2024

6/10 Okay

Jason

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Petro

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ala'a

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place, had an amazing view of Detroit. I’m from Michigan!
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great view of Detroit from the room!
Stayed 1 night in Nov 2024

8/10 Good

Saleem

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The reception when ai checked in around 1:30 pm yesterday was terrible. He was so rude to me with very tough straight forward words. He didn't even smile at me, with a very bad and aggressive attitude. I don't think I will come back even tho everything else was amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We choose to stay there to catch the events bus to go hockey game in Detroit.
Stayed 1 night in Nov 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close enough to restaurants that you could walk to them. It’s close to the casino where we went for a concert. The only downside was that the parking was across the street.
Stayed 1 night in Nov 2024