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Four Points by Sheraton Windsor Downtown

3.0 star property

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Photo gallery for Four Points by Sheraton Windsor Downtown

Restaurant
Restaurant
Property amenity
Room, 2 Queen Beds, Non Smoking, City View | Premium bedding, desk, blackout drapes, iron/ironing board
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • Pet friendly
  • Laundry
$123
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
430 Ouellette Ave, Windsor, ON, N9A1B2
  • Place, Detroit Windsor Tunnel
    ‪2 min walk‬
  • Place, Caesars Casino
    ‪5 min walk‬
  • Place, Adventure Bay Family Water Park
    ‪6 min walk‬
  • Airport, Windsor, ON (YQG)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(14 reviews)
  • 192 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View

Room, 1 King Bed with Sofa bed, Non Smoking, City View | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking, City View

8.8 out of 10
Excellent
(3 reviews)
  • 252 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Room, 2 Queen Beds, Non Smoking, City View | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, City View

8.6 out of 10
Excellent
(20 reviews)
  • 192 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking, City View

Room, 1 Queen Bed, Non Smoking, City View | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking, City View

8.8 out of 10
Excellent
(18 reviews)
  • 192 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Four Points by Sheraton Windsor Downtown

3-star hotel in Downtown Windsor
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Four Points by Sheraton Windsor Downtown offers 147 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Four Points by Sheraton Windsor Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 3 meeting rooms. This business-friendly hotel also offers a garden, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Four Points by Sheraton Windsor Downtown is a smoke-free property.

The Social Grill - Onsite restaurant. Guests can enjoy drinks at the bar.
The Social Grill - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 17.50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Social Grill
  • The Social Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (70 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per accommodation, per stay
  • 3.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 17.50 per night
  • Pet fee: CAD 60.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Four Points by Sheraton Windsor Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 421 out of 758 reviews
Rating 8 - Good. 199 out of 758 reviews
Rating 6 - Okay. 70 out of 758 reviews
Rating 4 - Poor. 31 out of 758 reviews
Rating 2 - Terrible. 37 out of 758 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay
Stayed 1 night in Jul 2025

6/10 Okay

Margaret

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff was not very friendly. Were not knowledgeable about the area other than to tell you it’s not safe to walk around
Stayed 1 night in Jul 2025

4/10 Poor

Lindsey

Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 3 nights in Jul 2025

6/10 Okay

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok - underwhelming for a Four Points by Sheraton

The rooms are very small, but decent and clean. The parking garage is a bit of a nightmare. They really need to fix the patio doors going from the indoor pool to their little patio. Staff were pleasant. Fine for an overnight stay.
Stayed 1 night in Jul 2025

8/10 Good

jodi

Stayed 2 nights in Jul 2025

10/10 Excellent

Alejandro, Miami

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean and wonderful staff. Parking was reasonable, my only feedback is with the Breakfast Card. It's silly to limit the choices when the card covers items as high as a $16.95 breakfast (Western Omlet). If it covers items up to $16.95, shouldn't it logically be good for lower cost items as well? Why restrict? I get there is an item that costs $18.95, but why not just charge an extra $2 for that? In other words, let the Breakfast card cover everything on the menu, except the "Hungry Man Breakfast" that requires an extra $2 premium. It clearly bothered me that there were silly restrictions on the Breakfast choices. Other than that... very nice stay.
Stayed 1 night in Jul 2025

8/10 Good

Audrey

Stayed 1 night in Mar 2025

6/10 Okay

Kimberley

Traveled with family
Liked: Cleanliness
Not the nicest area
Stayed 2 nights in Jul 2025

6/10 Okay

Patricia

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Reservation was for a high floor, city view. We’re on the 3rd floor, looking at Canadian customs at the border? One chair in the room? Hallway is not clean nor air conditioned. Very small bathroom. Not as expected.
Stayed 1 night in Jul 2025

10/10 Excellent

Gloria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The Staff were very helpful and friendly, rooms cleaned well. The parking lot is overdue for repairs, couldn't open the pool patio doors. Outdoor car noise as located in downtown loud.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello Easy, check in, quiet room, clean, great restaurant, excellent facilities.
Stayed 1 night in Jun 2025

10/10 Excellent

Cory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was really good, including hotel breakfast.
Stayed 2 nights in Jun 2025

6/10 Okay

James

Liked: Staff & service
It's ok, nothing
Stayed 2 nights in Jun 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Decent spot
Stayed 2 nights in Jun 2025

8/10 Good

Ann Marie

Liked: Cleanliness, staff & service, room comfort
Wonderful mattress! Clean room. Loved the bathroom showers,
Stayed 1 night in Jun 2025

8/10 Good

craig

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It could use more accessible parking.
Stayed 1 night in Jun 2025

6/10 Okay

Justin

Stayed 2 nights in Jun 2025

10/10 Excellent

Rob

Stayed 1 night in Jun 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and hotel
Stayed 1 night in Jun 2025

8/10 Good

AARTHI

Liked: Cleanliness, staff & service, property conditions & facilities
Super close to the US Border. Great Staff with Spacious and Clean Rooms.
Stayed 1 night in May 2025

10/10 Excellent

Nenad

NA
Stayed 1 night in Jun 2025

10/10 Excellent

Sanket

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good
Stayed 5 nights in May 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time here. Close to home. Restaurant is excellent. Hotel is s potless. Room was upgraded, and lots of goodies. I always enjoy, and reconmend this Hotel, under the outstanding Marriot Umbrella. I WILL be back!
Stayed 1 night in Jun 2025