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Four Points by Sheraton Windsor Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Windsor Downtown

Restaurant
Lobby
Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
430 Ouellette Ave, Windsor, ON, N9A1B2
  • Detroit Windsor Tunnel
    6 min walk
  • Chrysler Theatre
    7 min walk
  • Caesars Windsor
    8 min walk
  • Windsor, ON (YQG)
    15 min drive

Room options

View all photos for Room, 1 Queen Bed, Non Smoking, City View

Room, 1 Queen Bed, Non Smoking, City View | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking, City View

  • 192 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Room, 2 Queen Beds, Non Smoking, City View | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, City View

  • 192 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, City View

  • 252 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, City View

  • 192 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Holiday Inn Express Windsor Waterfront, an IHG Hotel

Pool
Breakfast included
Pet friendly
Free WiFi
4.3 out of 5, Excellent, (1103)
The price is $109
per night
$128 total
includes taxes & fees
Jan 6 - Jan 7
Holiday Inn Express Windsor Waterfront, an IHG Hotel

About this property

Four Points by Sheraton Windsor Downtown

3-star hotel in City Centre
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Four Points by Sheraton Windsor Downtown offers 147 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Four Points by Sheraton Windsor Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 3 meeting rooms. This business-friendly hotel also offers a garden, coffee/tea in a common area, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Four Points by Sheraton Windsor Downtown is a smoke-free property.

Fionn MacCool's - Onsite restaurant. Guests can enjoy drinks at the bar.
Fionn MacCool's - Onsite bar. Open daily.

Languages

Arabic, English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Fionn MacCool's
  • Fionn MacCool's

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (70 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per accommodation, per stay
  • 3.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 15.00 per night
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Four Points by Sheraton Windsor Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 357 out of 646 reviews" "
Rating 8 - Good. 175 out of 646 reviews" "
Rating 6 - Okay. 51 out of 646 reviews" "
Rating 4 - Poor. 28 out of 646 reviews" "
Rating 2 - Terrible. 35 out of 646 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

JULIE LAURA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly
Stayed 1 night in Sep 2024

8/10 Good

william

Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Awesome room and pool.....ice machine out of service.....facility needs inside recycling
Stayed 1 night in Sep 2024

8/10 Good

Sepehr

Liked: Cleanliness, staff & service
good
Stayed 1 night in Sep 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Lisa

The location of the hotel is a bit noisy .
Stayed 1 night in Sep 2024

8/10 Good

Maria

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Four Points By Sheraton Windsor
No extra blankets in room and it was quite noisy overnight. Parking was difficult.
Stayed 1 night in Sep 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t use a lot of amenities. Took the train. Walked to Caesars and back to the hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the night life
Stayed 2 nights in Sep 2024

2/10 Terrible

Nancy

Traveled with family
the parking is terrible，elvator is dirty， Guests chatting in the corridor, children running around after 9.30pm， it's noise。 No prepare related item for pet, the &50 pet charge is not valued Very bad experience
Stayed 1 night in Aug 2024

4/10 Poor

Tami

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Parking is in an underground lot with no elevator to it. The walk to come up from the underground is dirty, unkept and smells. The lobby was quite loud as the bar is right there and open. A person was being taken by police out in handcuffs at an establishment next door as we returned back after a day away. Upon our arrival we had a beggar on a scooter begging money from us. The fridge was quite small and not cold at all, the boxes that the mattresses are on jet out from the edge of the bed and I hit it probably a minimum of 5 times. I called for an extra blanket and even offered to go down to get it but was told no they would bring it in 5 minutes and I had to call a second time, it arrived probably 35 minutes after our first call. The shower was excellent and selection of soaps and shampoo quite nice. The price was very high and paying for parking over that was crazy especially when I didn’t even feel safe in the underground!
Stayed 2 nights in Aug 2024

8/10 Good

Brandi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Very clean and newly renovated
Stayed 1 night in Aug 2024

6/10 Okay

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff were helpful and they were willing to change the room that I booked to an accessible one. They room is okay, if the person is not in a wheelchair.
Stayed 2 nights in Aug 2024

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were absolutely amazing, the air conditioner rattled and lots of outside noise. Over the hotel was very nice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely! Cnoheck in four points the next time we are in windsor.
Stayed 1 night in Aug 2024

8/10 Good

Eric

Stayed 1 night in Aug 2024

10/10 Excellent

Donya

Stayed 1 night in Aug 2024

10/10 Excellent

Kathryn

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Beautiful hotel, easy parking, friendly staff, nice pillows!
Stayed 1 night in Aug 2024

8/10 Good

Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and tidy, and the staff was friendly. The lobby did not smell fresh, and the parking was limited. Luckily we had brought our smallest car, if we had brought our full-size SUV it would not have fit in the underground once the rooftop parking was full. That is a good enough spot, and I would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mother and I had a girls weekend. We had a wonderful time. The staff; from the front desk to housekeeping were friendly, professional and helpful. I am in LOVE with the bedding. The room was clean and comfortable. I saw other complaints about parking. We had no issues parking. I am grateful to have a small car which made navigating the parking area easier. For the baseball team that was there...shame on you for leaving a mess of beer cans and cigarette butts in the pool patio area. Do better.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing and the rooms were spacious and clean; the linens were awesome
Stayed 1 night in Aug 2024