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Harte and Garter

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Harte and Garter

Exterior
Reception
Deluxe Room | In-room safe, desk, laptop workspace, iron/ironing board
Combined shower/tub, free toiletries, hair dryer, towels
Luxury Room | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

Map
31 High St, Windsor, England, SL4 1PQ
  • Windsor Royal Shopping Centre
    ‪2 min walk‬
  • Theatre Royal
    ‪2 min walk‬
  • King Edward Court Shopping
    ‪5 min walk‬
  • London (LHR-Heathrow)
    ‪25 min drive‬

Room options

View all photos for Basic Room

Basic Room | In-room safe, desk, laptop workspace, iron/ironing board

Basic Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room

Executive Room | In-room safe, desk, laptop workspace, iron/ironing board

Executive Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room | In-room safe, desk, laptop workspace, iron/ironing board

Luxury Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room | In-room safe, desk, laptop workspace, iron/ironing board

Luxury Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room | In-room safe, desk, laptop workspace, iron/ironing board

Luxury Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Double Sofa Beds

Similar properties

Exterior

Castle Hotel Windsor

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (1005)
The price is $126
per night
$151 total
includes taxes & fees
Feb 2 - Feb 3
Castle Hotel Windsor

About this property

Harte and Garter

Hotel in Windsor City Centre
This smoke-free hotel features luggage storage and a front desk available during limited hours. Housekeeping is available on request.
Harte and Garter offers 49 air-conditioned accommodations with safes and complimentary bottled water. This Windsor hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Harte and Garter is a smoke-free property.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Harte and Garter Hotel
Harte and Garter Windsor
Harte and Garter Hotel Windsor

Harte and Garter Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 39 out of 101 reviews" "
Rating 8 - Good. 32 out of 101 reviews" "
Rating 6 - Okay. 13 out of 101 reviews" "
Rating 4 - Poor. 5 out of 101 reviews" "
Rating 2 - Terrible. 12 out of 101 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with excellent customer services
I booked a twin room but was given a double room. So I told the staff at the reception desk and Haroon immediately sent a female staff to check a clean twin room in exchange for the wrongly assigned double room. So the fault was rectified instantly and the room was very clean too. A lady staff, Ash, was very helpful and informed me that if I needed extra things (like sachets of coffee and tea, body gel, etc) I could let her know and she would attend to me right away. The TV wasn't working at first, so she contacted a technician to sort out the matter for me. Ash is diligent, attentive to details, and her customer service was excellent!
Stayed 1 night in Oct 2024

6/10 Okay

fiona

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Geoff

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! But the window was so dirty you couldn't see the view of the castle. The room seemed pretty clean but neglected maintenance. The ceiling looked like it was about to fall in and there was obvious water damage in the bathroom. Staff was pretty nice but they could not provide a wash-cloth (a.k.a flannel). We had request and put the top sheet on ourselves. The restaurant next door was wonderful.
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

6/10 Okay

Sam

Disliked: Cleanliness
Pleasant but not 4 star
Myself and wife felt let down with this booking considering what we paid for the room, the room it’s self was spacious however cleanliness could do with being improved, the decoration was tired, the room key didn’t work, we could only use one channel on the television so robot wars it was ( remote control was broken and no buttons on the tv ) considering the hotel is viewed as 4 star I was expecting more than what was offered
Stayed 1 night in Oct 2024

8/10 Good

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Dave

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great
Booked 2 rooms, 1 was missing the TV and the other reeked of smoke so that was a bad start. Allocated upgraded room. Still far from luxury,bath stained and hair in it and plug faulty so didn't hold water. Not warm, someone's plaster stuck to floor. WiFi wasn't great on 3rd floor
Stayed 2 nights in Oct 2024

10/10 Excellent

Hilary

Business traveler, Traveled with partner
I love this hotel but the rooms at the front need some secondary glazing it is extremely noisy during the early hours of the morning. However the rooms are beautiful and the location is perfect. My next visit I will ask for a room at the back. Very friendly and helpful staff.
Stayed 1 night in Oct 2024

8/10 Good

Mugambi

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Eleanor

Stayed 1 night in Sep 2024

8/10 Good

Shelley

Traveled with partner
Disliked: Property conditions & facilities
The location of the hotel is amazing!! With bars, restaurants, shops and even a Castle on the door step! Our room was spacious with a large bathroom. The room its self was clean and the bed was enormous! There were two plugs in the room, neither next to the bed which was a bit annoying. The toilet door was only half frosted, which wasn’t very private. The curtains that covered the high window were slightly hanging off but It didn’t affect the good nights sleep we had. The corridors are in need of repair, with rotten window sills and musky smells to name a few things I noticed. It could be amazingly grand hotel and I imagine at one point it was, but then it wouldn’t be as cheap as what it is!!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad I chose it!
Pleasant and helpful staff. Fantastic castle view from my room. Perhaps a bit shabby chic, but very clean. I am delighted that I chose this historic spot
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay!!
Stayed 3 nights in Aug 2024

8/10 Good

Stephen

Liked: Property conditions & facilities
Nice room with superb view of the castle! Very pleasant, helpful management
Stayed 1 night in Oct 2024

10/10 Excellent

Genevieve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, very comfortable bed. Gorgeous decor in the room and around hotel. Very friendly staff, easy check in and out. The Ivy resturant is right next door which is excellent. Right outside the castle. Lovely clean boutique hotel in a great location on the high street. Tesco express and waitrose a few yards away and plenty of shops, bars and resturants. Taxi service right outside. 5 stars from us!
Stayed 1 night in Oct 2024

6/10 Okay

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Wendy

Liked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Neil, Carluke

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Good price and a great central location
Stayed 1 night in Sep 2024

6/10 Okay

Elizabeth Y

Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly and kind staff but noisy due to old windows and street/castle views. Outdated hotel but clean and cozy enough.
Stayed 2 nights in Sep 2024

2/10 Terrible

Magda

Traveled with family
Disliked: Staff & service, property conditions & facilities
Unfortunately 1 night only stay did not go as planned. Booking made for luxury room with castle view for 2 adults and 2 children, due to overbooking we got double room with courtyard view. Not acceptable as it was 4 of us. After complaint made, room was changed for bigger one to accommodate 1 single bed. Although we had been promised refund, no one came back to us with any answer. Despite number of messages sent. This is not something you want to deal with if you are staying for 1 night only. I am really disappointed with customer service level.
Stayed 1 night in Sep 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Great location
A quirky hotel. It’s not a modern chain so you get exactly what you’d expect. A little run down and shabby, but clean room/bathroom and comfy bed. It’s right opposite Windsor Castle so you couldn’t ask for a better location. Conveniently located for restaurants, cafes and pubs, although there are no catering facilities in the hotel. The staff were friendly and helpful.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Run down poorly maintained property I booked a deluxe room and was located in little more than a single room
Stayed 2 nights in Sep 2024

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

roman

Traveled with family
Liked: Cleanliness, staff & service
unfortunate for me, the hot water was unviable in the evening, and the lift broke down in the morning, but overall I enjoyed my stay here.
Stayed 1 night in Sep 2024