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Harte and Garter

2.0 star property

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Photo gallery for Harte and Garter

Exterior
Deluxe room with castle view for four. | In-room safe, individually decorated, individually furnished, desk
Deluxe double room with castle view. | View from room
Front of property
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
$89
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
31 High St, Windsor, England, SL4 1PQ
  • Place, Windsor Castle
    ‪1 min walk‬
  • Place, Windsor Royal Shopping Centre
    ‪2 min walk‬
  • Place, Theatre Royal
    ‪2 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪16 min drive‬

Room options

View all photos for Deluxe room with castle view(disability)

Deluxe room with castle view(disability) | In-room safe, individually decorated, individually furnished, desk

Deluxe room with castle view(disability)

7.0 out of 10
Good
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe room with castle view for four.

Deluxe room with castle view for four. | In-room safe, individually decorated, individually furnished, desk

Deluxe room with castle view for four.

8.2 out of 10
Very good
(10 reviews)
  • City view
  • Sleeps 4
  • 2 Double Sofa Beds

View all photos for Deluxe double room with castle view.

Deluxe double room with castle view. | In-room safe, individually decorated, individually furnished, desk

Deluxe double room with castle view.

8.0 out of 10
Very good
(22 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard room

Standard room | In-room safe, individually decorated, individually furnished, desk

Standard room

7.8 out of 10
Good
(21 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Cozy room

Cozy room | In-room safe, individually decorated, individually furnished, desk

Cozy room

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Castle View Room

Superior Castle View Room | In-room safe, individually decorated, individually furnished, desk

Superior Castle View Room

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Harte and Garter

Hotel in Windsor City Centre
This smoke-free hotel features luggage storage and a front desk available during limited hours. Housekeeping is available on request.
Harte and Garter offers 49 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. This Windsor hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Harte and Garter is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Desk
  • Fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Harte and Garter Hotel
Harte and Garter Windsor
Harte and Garter Hotel Windsor

Harte and Garter Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 128 out of 340 reviews
Rating 8 - Good. 98 out of 340 reviews
Rating 6 - Okay. 60 out of 340 reviews
Rating 4 - Poor. 27 out of 340 reviews
Rating 2 - Terrible. 27 out of 340 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

SITALAKSHMI

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Everything that i was expecting
Stayed 1 night in Oct 2025

2/10 Terrible

John

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
No restaurant Car park long walk Curtains hanging off rail, couldn't shut them.   Only one pillow, no spares No blankets Room didn't have kettle, had to ask for one. TV only showed few channels. No BBC1 or 2, ITV, Channel 4 or 5. Radiator not working, very cold in evening and night No soap Banging door in halfway all night as staff when in and out of staff only area. We had to complain at 4am after not sleeping up to that point due to door slamming regularly.  Plus side we only stayed 1 night. 
Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Disliked: Cleanliness, property conditions & facilities
We were disappointed with our stay after booking a luxery room we had to change rooms There was only 1 little sachet of shower gel and shampoo although 2 of us were staying Only a very small supply of 2 teabags and 2 coffee and no biscuits overall we were disappointed as this was a special occasion birthday treat
Stayed 4 nights in Sep 2025

6/10 Okay

Sarah

Was quite disappointing! We booked a luxury room, based off the pictures on hotel.com. we were given room 103 which is not luxury by any means, it was actually an accessible room. When we opened the curtains, the view was horrible. Window was full of stains and could just seen bins, a used mattress and what we assumed were workers from a restaurant sat in the alley! We had no bath in the room - which we thought was included with luxury. We ended up complaining and the lady behind the desk said she had no more rooms - after a bit of back and forth we eventually were offered a new room which was better, with a partial castle view and a bath but unfortunately - no plug for the bath so we couldnt use it anyway! The bed was also two single beds pushed together to disguise as a double bed. All in all, the hotel is a good location but I wouldn't rush back. I didn't think either room I had looked anything like the 'luxury' rooms pictured on Hotels.com
Stayed 1 night in Oct 2025

8/10 Good

Zohnna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of shops and dining nearby. Windsor Castle is directly across the street and makes a lovely view. The rooms are clean, a bit outdated and worn but comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service
So convenient to Windsor Castle and the train station! Dumped our bags and enjoyed Windsor before check in. Lovely.
Stayed 1 night in Sep 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service
Bit Dated but Loved Location
Stayed 2 nights in Sep 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service
The property proximity to Windsor Castle is outstanding. I had a Castle view room and it did not dissapoint. The view was incredible! With this being said, if the property were to be updated just a little....IE paint and better maintenance, it could be truly great and a premium price could be charged due to the proximity to the Castle and train to London.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sitalakshmi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Janette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shopping and dining near by. Clean room. Comfy bed.
Stayed 3 nights in Sep 2025

10/10 Excellent

Barry

Stayed 2 nights in Sep 2025

10/10 Excellent

Ali

Stayed 1 night in Sep 2025

10/10 Excellent

Victor

Stayed 1 night in Sep 2025

8/10 Good

Daphne

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the location, perfect across the road from the castle. Nearby to shops, walking distance to everything Staff on this occasion not overly helpful when i complained about overlooking their garbage bins when i booked a City view room!! Could've done better or offered some solution So in that regard disappointing considering Im an overseas visitor from NZ.
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in need of some renovations but all in all a nice spacious hotel and room in a good location
Stayed 1 night in Aug 2025

6/10 Okay

Frank

Business traveler
Disliked: Amenities, property conditions & facilities
The man behind front desk on the evening of 22 Sep was obnoxious and inattentive. I felt like I was treated poorly because perhaps I am from a different culture than he was. On the morning of the 23 Sep, however, the was a young lady who was very professional, attentive, listened to me and and was quite helpful. I just wanted to let you know that the man on the evening of 22 Sep is not representing your business very well. I own 2 small companies and I would surely hire the young lady. And I would most asuredly get rid of the the gentleman if he was scaring off business like that.
Stayed 2 nights in Sep 2025

10/10 Excellent

keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

LOUISA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Excellent location in the heart of Windsor. Loved my single room with a small double bed. I will definitely stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Glenn

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location for touring Windsor castle. It’s an older property and has some quirks. Our rooms toilet was repaired improperly and didn’t function, we found it late at night and wasn’t too bad an inconvenience since we only spent a night.
Stayed 1 night in Sep 2025

2/10 Terrible

Cameron

Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & friendly staff. Be prepared to carry your luggage up and down stairs. Location is close to Heathrow (used Uber), shopping, castle, & the Long Walk. Felt safe walking in the shopping district in the evenings. Lots of restaurants nearby and people sitting outside the castle in the evenings. Only issue was it being noisy both nights with people partying at a nearby club or arguing middle of the night out on the street. Not the fault of the hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2025