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Harte and Garter

2.0 star property

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Photo gallery for Harte and Garter

Exterior
Luxury Room | In-room safe, individually decorated, individually furnished, desk
Luxury Room | View from room
Combined shower/tub, free toiletries, hair dryer, towels
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

Map
31 High St, Windsor, England, SL4 1PQ
  • Windsor Castle
    ‪1 min walk‬
  • Windsor Racecourse
    ‪4 min drive‬
  • LEGOLAND® Windsor
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪15 min drive‬

Room options

View all photos for Basic Room

Basic Room | In-room safe, individually decorated, individually furnished, desk

Basic Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Signature Double Room

Signature Double Room | In-room safe, individually decorated, individually furnished, desk

Signature Double Room

  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room | In-room safe, individually decorated, individually furnished, desk

Luxury Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | In-room safe, individually decorated, individually furnished, desk

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room | In-room safe, individually decorated, individually furnished, desk

Luxury Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room | In-room safe, individually decorated, individually furnished, desk

Luxury Room

  • City view
  • Sleeps 4
  • 2 Double Sofa Beds

Similar properties

Standard Room, 2 Twin Beds (with Free Hot Breakfast) | Desk, laptop workspace, blackout drapes, free cribs/infant beds

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  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1000)
$210 nightly
The price is $210 total
includes taxes & fees
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About this property

Harte and Garter

Hotel in Windsor City Centre
This smoke-free hotel features luggage storage and a front desk available during limited hours. Housekeeping is available on request.
Harte and Garter offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. This Windsor hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Harte and Garter is a smoke-free property.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Harte and Garter Hotel
Harte and Garter Windsor
Harte and Garter Hotel Windsor

Harte and Garter Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 59 out of 161 reviews
Rating 8 - Good. 59 out of 161 reviews
Rating 6 - Okay. 21 out of 161 reviews
Rating 4 - Poor. 7 out of 161 reviews
Rating 2 - Terrible. 15 out of 161 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Diane

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
This property is under major refurbishment. It is situated perfectly for staying in Windsor close to the castle shops etc. The staff were lovely and did all they could as there is obviously work man onsite even on Sundays and no restaurant options or facilities other than your room but a two minute walk to great restaurants and Wetherspoons breakfast for cheap and cheerful option nearby!! Can’t wait to revisit once the refurbishment is complete. We paid a good price for the area and had a great weekend as everything was close at hand. Consider it if you are paying a good price as it is so convenient to explore from. I am sure once it’s refurbished it will be back up to steep prices !
Stayed 2 nights in Feb 2025

2/10 Terrible

Carolyn

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This in its day would have been a beautiful hotel with stunning views. Booked this because of location and booked a “deluxe” room to relax and see the castle views advertised. In reality the room was dirty, stains on walls, shower inadequate, we were not warned about scaffolding being right outside our room so when we got there at 3pm on a sunny day , curtains closed , we opened them to find men working and could see in. I spoke with reception saying that we could not relax in the room so would go out and asked regarding the following morning and were assured as it was Sunday no workmen would be there. Opened curtains thinking we could look at the views in the morning through the scaffolding to find several men within touching distance outside our windows. Things the hotel could not help was the noise outside until after 3am but considering we showed that we were not happy with the room and lied to about workmen on the Sunday it would have been helpful to offer us another room at a reduced rate to at least avoid the noise outside and banging from workmen. This hotel should be withdrawn from sale or at least an errata with the warning of work being carried out.
Stayed 1 night in Feb 2025

8/10 Good

Chan

Disliked: Amenities, property conditions & facilities
Probably the best value hotel room I’ve stayed in. Yes, the hotel is old, dated and in urgent need of some repair. BUT for £60 for a large room, castle view and walkable distance to all of the tourist attractions, it’s a good deal. Not sure what the deal was with the little homemade sandwiches in the foyer though….? Btw, I’m actually a local resident and was staying here for one night while I was exchanging/completing on my property. Served its purpose well.
Stayed 1 night in Feb 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
A well-established Windsor hotel undergoing extensive renovation. Good specious room with a roll top bath Our luxury room although recently decorated still showed signs of lack of final inspection. Bathroom door hinges were loose, loose toilet seat, exposed wiring next to the wardrobe, water stains on the ceiling and general paint splatter. Dressing gowns or slippers would have been a nice touch
Stayed 1 night in Feb 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again but please clean the windows!

The executive double room was massive and decent value for money for Windsor. A few other reviewers have mentioned cleanliness, it’s not awful but just little things that you’d think would be part of the cleaners check list. Our room had a large amount of mould on the window sil which would only take a minute to clean off. Other than that the room was nice Some parts of the hotel would benefit from a little makeover but it’s generally a solid 4/5, especially for a the money. I’d definitely come back again. Looks like they’re doing renovations so they’re probably going to improve it Right opposite the castle and close to bars and restaurants
Stayed 1 night in Feb 2025

10/10 Excellent

Francesca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Gwen

Stayed 1 night in Feb 2025

6/10 Okay

Brenda Lee

Traveled with family
Disliked: Amenities, property conditions & facilities
Older hotel under renovation, across from castle. We stayed one night. Booked luxury room and it was a very basic room with uncomfortable bed and no hot water... Great location and beautiful restaurant downstairs but I would not stay at the hotel again.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nigel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Aqib

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

STUART

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room ok, but tired but ok. No soap in the bathroom and no complimentary water either.
Stayed 1 night in Dec 2024

4/10 Poor

Patty

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
no hot water no shower in a freeze cold day
Stayed 1 night in Jan 2025

8/10 Good

Juliet

Liked: Cleanliness, staff & service
Nice convenient stay for the night
Stayed 1 night in Jan 2025

2/10 Terrible

Jonathan

Stayed 1 night in Nov 2024

8/10 Good

Martin

Ok i dont think i would stay there zgain
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Viviana

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

I read a lot of poor reviews of this place but was pleasantly surprised. The check in was easy, location ideal for central town, and the room was clean and tidy with everything I needed. Obly downside was my room had no radiators, but had one electric heater. The room was a tad cold but I didn't spend long in the room. Overall a good quick stay and no issues.
Stayed 1 night in Dec 2024

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

roberto

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

A pleasant stay

It was a pleasant stay. There were scaffolding for renovation around the hotel at the time of the stay so a cheaper price. Very clean and modern, the heating rack in the bathroom was on, although the heater beside the bed was not working. I presume was because it was against the bed and the curtains. Other than this, everything else was good.
Stayed 1 night in Dec 2024

2/10 Terrible

Paul

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid this hotel. Don’t be tempted by the low rate. Really. This was genuinely the worst night away we have had for many years. 30 years ago, I remember The Harte and Garter Hotel as a smart, up-market establishment. Not any longer. The fabric and decor of the building is in a shocking state of disrepair. Peeling paint, swollen and cracked woodwork, ragged and worn carpets, DIY bodge jobs wherever you look. The fire alarm outside our room was missing its inner workings, despite retaining its signage and instructions. The radiator in our room was not working and the room cold - instead, we were supplied with a cheap electric space heater. The advertised “double-bed” was hilariously narrow and the mattress so old, worn and without support that we hardly slept… and checked out early. Sadly, today’s Harte and Garter is an utter disgrace. If the management had any integrity they would close immediately and not open until the building was renovated from top to bottom by honest crafts-people. Dr Paul Matts
Stayed 1 night in Dec 2024

6/10 Okay

Karin

Liked: Cleanliness, amenities
Disliked: Staff & service
Disappointed as I paid for a luxury room upgrade.. a double room which was two single beds pushed together and also a single bed o its own.. when painting a room removing the painting on the wall really helps so you don’t get paint all over the frame. Lamps looks like something from A charity shop which were broken Reception guy just gave me the card to my room and didn’t confirm my name or details so could have been anyone. Ordered room service at 23.30 which never arrived and had a letter under my door to apologise and waiting a refund.. site needs updating, bedrooms need to be up to standard as it was ok but nothing to right home about.. also was nice to sit on the loo and look at the castle and see the tourists.. window speckles would have been an idea
Stayed 1 night in Dec 2024

10/10 Excellent

Lyndsey

Traveled with family and small children
Liked: Property conditions & facilities
It is under renovation but still lovely, we had the castle outside our window and loved seeing the light projector display. Could watch the change of guard from our bedroom if we wished. Staff were very friendly and helpful, room had everything we needed. Perfect location. Parking garage under 1/3 mile walk mainly through traffic free high street - prepay online.
Stayed 1 night in Dec 2024

6/10 Okay

Nigel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024