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Holiday Inn & Suites Windsor Ambassador Bridge by IHG

3.5 star property

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Photo gallery for Holiday Inn & Suites Windsor Ambassador Bridge by IHG

Indoor pool
Breakfast, lunch and dinner served
Exterior
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot Tub
  • Parking available
  • Breakfast available
  • Bar
  • Gym
$134
includes taxes & fees
Nov 20 - Nov 21

Explore the area

View in a map
1855 Huron Church Road, Windsor, ON, N9C2L6
  • Place, Malden Park Trails Trailhead
    ‪11 min walk‬
  • Place, University of Windsor
    ‪3 min drive‬
  • Place, Mic Mac Park Walking Trails Trailhead
    ‪5 min drive‬
  • Airport, Windsor, ON (YQG)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.8 out of 10
Good
(19 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

7.2 out of 10
Good
(25 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 Queen Bed, Accessible (Communications) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 375 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Additional Living Area)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property
Hampton Inn & Suites by Hilton Windsor
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,000 reviews
Hampton Inn & Suites by Hilton Windsor

About this property

Holiday Inn & Suites Windsor Ambassador Bridge by IHG

3.5-star hotel in Sandwich
An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Holiday Inn & Suites Windsor Ambassador Bridge by IHG offers 214 accommodations with safes and coffee/tea makers. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Windsor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn & Suites Windsor Ambassador Bridge by IHG provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1582 square feet (147 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Cooked-to-order breakfasts are available for a surcharge.
Grill 55 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CAD 12.50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: CAD 8 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Grill 55

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,582 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from July 21 2025 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night, plus a deposit of CAD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 3 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 20 per person
  • Self parking fee: CAD 12.50 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ambassador Holiday Inn
Holiday Inn Ambassador
Holiday Inn Ambassador Hotel Windsor Bridge
Holiday Inn Windsor Ambassador Bridge
Holiday Inn Windsor Ambassador Bridge Hotel
Holiday Inn Ambassador Bridge Hotel
Holiday Inn Ambassador Bridge
Holiday Inn Suites Windsor Ambassador Bridge

Reviews

Holiday Inn & Suites Windsor Ambassador Bridge by IHG Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 347 out of 1005 reviews
Rating 8 - Good. 306 out of 1005 reviews
Rating 6 - Okay. 160 out of 1005 reviews
Rating 4 - Poor. 103 out of 1005 reviews
Rating 2 - Terrible. 89 out of 1005 reviews

Reviews

6/10 Okay

Chikezie

Disliked: Staff & service, property conditions & facilities
We couldn’t access our room for almost a few hours as their lock
Stayed 3 nights in Aug 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issues I had was the TV didn’t work.
Stayed 1 night in Aug 2025

8/10 Good

Joseph, Mississauga

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Mitchel

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Needs updating

This is a very old hotel but given it is a Hilton property it’s very disappointing. When you exit the elevator onto the fourth floor, it smells musty and the carpets were very dirty.
Stayed 2 nights in Aug 2025

4/10 Poor

Amen

Stayed 1 night in Aug 2025

2/10 Terrible

Deborah

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Amarpreet

Liked: Cleanliness
Noncomple
Stayed 1 night in Aug 2025

6/10 Okay

Fleming

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Mile

Stayed 1 night in Aug 2025

10/10 Excellent

mohammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star

It’s good
Stayed 1 night in Aug 2025

2/10 Terrible

Kirsten

This property charged me twice for the same stay.
Stayed 1 night in Aug 2025

2/10 Terrible

Rana

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms had a smell and were uncomfortable. I regret staying there. Also for the price there are better hotels.
Stayed 1 night in Jul 2025

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty good despite the pool being renovated which was a small setback
Stayed 2 nights in Jul 2025

10/10 Excellent

Sunantha

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Krista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
630am breakfast was listen and told by front desk. Our first morning we were down 645am and it was just being set up. No food was ready so we were given menus and it was made for us. The guys were great. But the next morning we were down later and yes it was running as usual but the food was cold, or stations were empty. There was no juice or milk. Didn’t help that there was a large family who had cleaned everything and kept going back for more. Meanwhile these 2 workers couldn’t keep up.
Stayed 2 nights in Aug 2025

6/10 Okay

Nikita

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Continental breakfast was bad. They did not restock and stuff was cold even hot water was cold. Didn’t even bother using second day because the first day was such a disappointment. Hardly any food left with still an hour left in breakfast service . Gym is very very basic. No cleaning supplies in the gym and it’s very stuffy in there . Hot tub was closed . Staff were very nice and friendly . Front desk unattended for a good 10-15 mins trying to find someone to help because we couldn’t get back in the room. Room AC units are really load. Toilet didn’t work right. They keep the place clean and staff is friendly but it needs some upgrades there big time,
Stayed 2 nights in Aug 2025

8/10 Good

RAGHAD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet

The room was clean, the floor is wood, which is better and cleaner than carpets. The area is quiet. Lot of free parking lots
Stayed 2 nights in Aug 2025

8/10 Good

Scott

Stayed 1 night in Aug 2025

10/10 Excellent

Adil

Liked: Amenities, property conditions & facilities
It was nice
Stayed 1 night in Jul 2025

10/10 Excellent

Agnes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is renovated and clean. Though our room is a bit small and comfortable. Room is clean. Theres fridge and safe. Housekeeping is attentive. When we call for extra towel or having some issue with our key card, they were there right away. Breakfast is great. Lots of hot and cold meal options. We stayed for 4 days and they change and add 1 or 2 dishes everyday so we didn’t get tired eating the same food. Like that they have coffee and tea all the time. Love the part that their managers are there standing at lobby of the dining area to greet their guests every morning during the breakfast hours. Overall we had an amazing time staying at this hotel. Thank you the great customer service experience. We will stay here again the next time we come back, hopefully soon.
Stayed 1 night in Aug 2025

10/10 Excellent

Mikal

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, hospitable, nice gym. Unfortunate the pool is not open, but should be soon.
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Stayed 1 night in Jul 2025

6/10 Okay

Patricia

Traveled with partner
Disliked: Property conditions & facilities
Bed comfortable still needs to complete may upgrades. Had to change room for our second night stay bathroom was out dated had a leak somewhere around tub sink stopper broken ceiling fan doesn't work very well air conditioner old not working well coffee pot was broken. Second night room a little better main door was sticking hard to open and close and bathroom fan still did not work well but and the sofa was dirty other than that the room was in better shape than the first one.
Stayed 2 nights in Aug 2025

4/10 Poor

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025