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Holiday Inn & Suites Windsor Ambassador Bridge by IHG

3.5 star property

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Photo gallery for Holiday Inn & Suites Windsor Ambassador Bridge by IHG

Indoor pool
Lobby
Exterior
Exterior
Breakfast, lunch and dinner served

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Breakfast available
  • Bar
  • Gym
  • 24/7 front desk
$102
includes taxes & fees
Dec 24 - Dec 25

Explore the area

View in a map
1855 Huron Church Road, Windsor, ON, N9C2L6
  • Place, Malden Park Trails Trailhead
    ‪11 min walk‬
  • Place, University of Windsor
    ‪3 min drive‬
  • Place, Mic Mac Park Walking Trails Trailhead
    ‪5 min drive‬
  • Airport, Windsor, ON (YQG)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

7.8 out of 10
Good
(19 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

7.2 out of 10
Good
(25 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 Queen Bed, Accessible (Communications) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 375 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

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Hampton Inn & Suites by Hilton Windsor
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,008 reviews
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About this property

Holiday Inn & Suites Windsor Ambassador Bridge by IHG

3.5-star hotel in Sandwich
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.
Holiday Inn & Suites Windsor Ambassador Bridge by IHG offers 214 accommodations with safes and coffee/tea makers. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Windsor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn & Suites Windsor Ambassador Bridge by IHG features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3.5-star property offers access to a business center and meeting rooms. Event facilities measuring 17316 square feet (1609 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Holiday Inn & Suites Windsor Ambassador Bridge by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge.
Grill 55 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CAD 12.50 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: CAD 8 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Grill 55

Things to do

  • Basketball
  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 17,316 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from July 21 2025 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night, plus a deposit of CAD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 3 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 20 per person
  • Self parking fee: CAD 12.50 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ambassador Holiday Inn
Holiday Inn Ambassador
Holiday Inn Ambassador Hotel Windsor Bridge
Holiday Inn Windsor Ambassador Bridge
Holiday Inn Windsor Ambassador Bridge Hotel
Holiday Inn Ambassador Bridge Hotel
Holiday Inn Ambassador Bridge
Holiday Inn Suites Windsor Ambassador Bridge

Reviews

Holiday Inn & Suites Windsor Ambassador Bridge by IHG Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 344 out of 1001 reviews
Rating 8 - Good. 304 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 105 out of 1001 reviews
Rating 2 - Terrible. 91 out of 1001 reviews

Reviews

6/10 Okay

Francesco

Stayed 2 nights in Sep 2025

2/10 Terrible

Jennifer

Stayed 1 night in Sep 2025

8/10 Good

Mandar, Whitby

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, proximity to lot of restaurants and food joints.
Stayed 1 night in Aug 2025

2/10 Terrible

Natasha

Stayed 2 nights in Aug 2025

2/10 Terrible

Jean Leon Kapula

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Chalerm

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are nice and efficient. Rooms is clean and nice bedding. Definitely will be my first choice next time visit to Windsor.
Stayed 2 nights in Aug 2025

2/10 Terrible

Rebecca

Traveled with family
Unfortunately not what we were expecting from a brand name hotel such as Holiday Inn
Stayed 2 nights in Aug 2025

6/10 Okay

mike

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Hannah

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Upon checking in we were told that the pool and hot tub were in working order. The next morning when we tried to use them we saw that the hot tub was out of service and the water in the pool was freezing. When we asked the concierge on duty they told us that the hot tub was decommissioned and wouldn’t be reopened and that the water was at a proper temperature. The hallways had a strange, musty smell. The room was decently sized and the bed comfortable with enough pillows. It was relatively clean but a little dusty. What was most upsetting was that we booked this hotel because of the pool and hot tub and weren’t able to use either. They are listed on the Expedia website and there was no notification of any issues when I received a notice from the hotel before checking in.
Stayed 2 nights in Aug 2025

2/10 Terrible

Carter, Toronto

Disliked: Property conditions & facilities
The website offered a pool and hot tub. And they assured us both would be in working order when we checked in. Actual Facts: The pool was freezing and hot tub was not only not working, it was closed permanently! When I checked out, I asked for a refund and they told me they couldn’t do that! I can’t believe Holiday Inn allows its name to be associated with that establishment!
Stayed 2 nights in Aug 2025

10/10 Excellent

Paula

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Ava

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I were excited for this booking. We wanted to get out of the states for a little get away and we're excited for the included breakfast and pool/hot tub. When we got there everything seemed okay until it wasn't. When we headed down for breakfast in the morning we were very confused since the whole dining room was pitch black and empty when there was a sign that said "breakfast everyday from 6:30-9:30am" and we got there around 8am. We looked around for a while and there was nothing, and by the time we went to the front desk to ask it was past 9:30. The worker said we were supposed to order from the restaurant. It wasn't stated anywhere that we had to do that so that was very frustrating. Then the same day we went to check out the pool. We were so excited for the pool and hot tub so we could relax. Then when we go to the pool there was caution tape everywhere and the pool was out of service. Which again was very frustrating since we came all the way to Windsor for these things. Then the next morning we woke up and we were sweating to death. The window AC unit was on full blast and it felt like nothing was coming out. We looked at the thermostat on the wall and it said "FAIL" we went and talked to the front desk to see if we could do anything and they said they just installed the wireless thermostats and that the window unit was all we had. My boyfriend and I were so excited for this trip and were very disappointed.
Stayed 2 nights in Aug 2025

2/10 Terrible

Muhammad Adnan

Disliked: Staff & service
They didn’t give us room as per confirmation there was only one bed instead of two and we had problems adjusting specially with 2 kids and 2 adults Very bad experience
Stayed 1 night in Aug 2025

4/10 Poor

Robylie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

disappointed

My family was disappointed staying over… The hallway was stinky.
Stayed 1 night in Aug 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall our stay was good. The bed was so very comfortable. The dressers are worn and older and we did not get coffee cups in our room.
Stayed 1 night in Aug 2025

6/10 Okay

Marcy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

jack

Traveled with family
Disliked: Property conditions & facilities

Dont go here, homeless out front.

The experience was bad. The pool heater was broke, lack of staff, first room was dirty so we had to ask for another, we literally had to ask for everything that wouldn't been expected. I prepaid for the breakfast online and was seriousness let down. When I got to the restaurant another guest told me "good luck they are seriously understaffed". When we arrived at the buffet there were no plates, silverware, eggs, or sausage. If felt like the sausage and potatoes were precooked and dried out. Lastly, the shampoo and conditioner was not new! This hotel does was operating like a cheap family run motel.
Stayed 1 night in Aug 2025

4/10 Poor

Nathan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Door to the room was broken. Entire place was rundown and in a state of a disrepair. Smelled in the hallway. Hot tub was not open despite it being advertised. Breakfast not included. Overall bad experience. I wouldn’t stay here ever again. Way too high priced for such garbage hotel.
Stayed 1 night in Aug 2025

2/10 Terrible

jamie

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely the worst hotel I’ve stayed in over the past 40 years. Air conditioner was out of refrigerant and struggling all night, hot tub was drained, hand railings are all broken as we have a guest that requires special needs. If I could get my money back that wouldn’t even make up for this horrendous experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Very convenient
Stayed 1 night in Aug 2025

4/10 Poor

Adam

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The property was in rough shape. Our original room was not clean, missing a the fridge and the bathroom door was falling off. The staff was kind enough to move us to a different room.
Stayed 1 night in Aug 2025

2/10 Terrible

Jason

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property advertised having a hot tub. This was the main reason for booking here. Hot tub is closed.
Stayed 1 night in Aug 2025

6/10 Okay

Chikezie

Disliked: Staff & service, property conditions & facilities
We couldn’t access our room for almost a few hours as their lock
Stayed 3 nights in Aug 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issues I had was the TV didn’t work.
Stayed 1 night in Aug 2025

8/10 Good

Joseph, Mississauga

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025