Macdonald Windsor Hotel

4.0 star property

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Photo gallery for Macdonald Windsor Hotel

Exterior
Classic Double Room | View from room
Lobby sitting area
Lobby
Breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
$182
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
23 High Street, Windsor, England, SL4 1LH
  • Place, Windsor Castle
    ‪1 min walk‬
  • Place, Windsor Royal Shopping Centre
    ‪2 min walk‬
  • Place, Theatre Royal
    ‪2 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪16 min drive‬

Room options

Superior Suite, 1 King Bed (Super Deluxe Suite)

  • 178 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Double Bed (Deluxe Double)

8.8 out of 10
Excellent
(18 reviews)
  • 178 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Room, 1 Double Bed (Standard Double)

9.2 out of 10
Wonderful
(69 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed (Super Deluxe Double)

9.4 out of 10
Exceptional
(3 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds (Standard Twin)

9.4 out of 10
Exceptional
(21 reviews)
  • 178 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Suite, 1 King Bed (Deluxe Suite)

9.6 out of 10
Exceptional
(5 reviews)
  • 178 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Macdonald Windsor Hotel

4-star hotel in Windsor City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite.
Macdonald Windsor Hotel offers 120 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, designer toiletries, and complimentary toiletries.

This Windsor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 4026 square feet (374 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Concierge services and wedding services can be provided. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Macdonald Windsor Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8 AM and 10 AM.
Scottish Steak Club - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Valet parking on site (GBP 40 per night)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 24 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Scottish Steak Club

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (4,026 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 per person
  • Valet parking fee: GBP 40 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Macdonald Windsor
Macdonald Hotel Windsor
Macdonald Windsor
Macdonald Windsor Hotel
Windsor Hotel Macdonald
Windsor Macdonald
Windsor Macdonald Hotel
Macdonald Windsor Hotel Hotel
Macdonald Windsor Hotel Windsor
Macdonald Windsor Hotel Hotel Windsor

Macdonald Windsor Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1005 reviews
Rating 8 - Good. 224 out of 1005 reviews
Rating 6 - Okay. 91 out of 1005 reviews
Rating 4 - Poor. 44 out of 1005 reviews
Rating 2 - Terrible. 36 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

cheryl

Air conditioning was great, housekeeping did a very good job. It’s so nice to have a kettle in the room to make tea in the morning. Breakfast was plentiful, but needs more fresh items like salad and fruit.
Stayed 3 nights in Oct 2025

10/10 Excellent

Daren

Stayed 2 nights in Sep 2025

10/10 Excellent

Daphne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near pubs and restaurants. Very close to Windsor Castle.
Stayed 1 night in Sep 2025

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Good room, great shower although extra or fans not working in shower room or toilet room. We told reception about this on departure so hopefully they will sort this out. Got back to the hotel at 10.15 and wanted a night cap. No bar attendant, told the duty manager who fetched the bar attendant from Back of House. Sat down with our drinks next to a nice fire. No one came to clear the old drinks. Asked the duty manager if the drinks could be cleared. Instead of doing it himself, he walked over to the bar and instructed the bar attendant to come over to clear the table. Why couldn’t he have cleared the old drinks himself? Has impacted on our views of the hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Jahan

Stayed 1 night in Sep 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid extra for an upgraded room but got a smaller bed and bathroom than my last stay. I could just about see the castle if I craned my neck to look outside of the window. I could see the train station Room was a bit musty smelling and no conditioner or body lotion which was disappointing Breakfast was good Not worth extra to upgrade
Stayed 1 night in Sep 2025

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay in Windsor

We stayed one night and we requested a room with a bath tub in it and we got that room which was very spacious and clean the hotel is well situated right next to the castle and all amenities.
Stayed 1 night in Sep 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is convenient, quiet and spotless. The staff are very nice, helpful and friendly in fact nothing was too much trouble😊
Stayed 1 night in Sep 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Diane, Cheltenham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcomed by friendly staff. Good parking under the hotel. Room was clean and spacious.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Parking at the hotel is very expensive and quite difficult to book. Loved the hotel though and exceptionally good value for money given the amenities / cleanliness etc
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely central hotel with easy parking. Great staff and great location.
Stayed 1 night in May 2025

10/10 Excellent

Mark Jason David, Hamilton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I originally booked this hotel for its proximity to the castle. We have had an amazing stay. The breakfast was awesome and the staff went above and beyond. Next we are down this way we will try and stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Graham

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, convenient
Stayed 1 night in Aug 2025

8/10 Good

Bridget

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a great location.
Stayed 2 nights in Aug 2025

2/10 Terrible

Patricia

Stayed 1 night in Aug 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Stayed 2 nights in Aug 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed.
Stayed 3 nights in Aug 2025