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Macdonald Windsor Hotel

4.0 star property

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Photo gallery for Macdonald Windsor Hotel

Exterior
Lobby sitting area
Breakfast served
Classic Double Room | View from room
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
$170
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
23 High Street, Windsor, England, SL4 1LH
  • Place, Windsor Castle
    ‪1 min walk‬
  • Place, Windsor Racecourse
    ‪4 min drive‬
  • Place, LEGOLAND® Windsor
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪15 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed (Deluxe Suite)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed (Deluxe Suite)

9.6 out of 10
Exceptional
(4 reviews)
  • 178 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Super Deluxe Suite)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Suite, 1 King Bed (Super Deluxe Suite)

  • 178 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe Double)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 Double Bed (Deluxe Double)

8.8 out of 10
Excellent
(18 reviews)
  • 178 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Standard Double)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Double Bed (Standard Double)

9.2 out of 10
Wonderful
(63 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed (Super Deluxe Double)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed (Super Deluxe Double)

9.4 out of 10
Exceptional
(3 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Standard Twin)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds (Standard Twin)

9.4 out of 10
Exceptional
(19 reviews)
  • 178 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Macdonald Windsor Hotel

4-star hotel in Windsor City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite.
Macdonald Windsor Hotel offers 120 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, designer toiletries, and complimentary toiletries.

This Windsor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 4026 square feet (374 square meters) include a conference center. This eco-certified hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Concierge services and wedding services can be provided. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Macdonald Windsor Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8 AM and 10 AM.
Scottish Steak Club - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Valet parking on site (GBP 40 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 24 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Scottish Steak Club

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (4,026 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 per person
  • Valet parking fee: GBP 40 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Macdonald Windsor
Macdonald Hotel Windsor
Macdonald Windsor
Macdonald Windsor Hotel
Windsor Hotel Macdonald
Windsor Macdonald
Windsor Macdonald Hotel
Macdonald Windsor Hotel Hotel
Macdonald Windsor Hotel Windsor
Macdonald Windsor Hotel Hotel Windsor

Macdonald Windsor Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1005 reviews
Rating 8 - Good. 233 out of 1005 reviews
Rating 6 - Okay. 88 out of 1005 reviews
Rating 4 - Poor. 44 out of 1005 reviews
Rating 2 - Terrible. 37 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Catherine Vera

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff person I spoke with was helpful and polite. The hotel itself is a bit eclectic with all its twists and turns, but it gives it character.
Stayed 6 nights in Jun 2025

10/10 Excellent

Diane

Stayed 3 nights in Jun 2025

10/10 Excellent

Kinsey

Stayed 1 night in Jun 2025

10/10 Excellent

Kinsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just absolute heaven. A beautiful area, comfortable… safe hotel. I look forward to my return.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Bruce

Liked: Cleanliness
Excellent location and beautiful hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic from start to finish. Our concierge was amazing, birthday card and chocolates waiting in the room after a casual remark, breakfast in our room was just amazing and bed super comfy. Thank you, we will be back!
Stayed 1 night in May 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful break

Fabulous stay, central location, clean comfortable room and helpful staff
Stayed 2 nights in Jun 2025

8/10 Good

Shreedevi

Traveled with group
Liked: Staff & service, amenities
The location of this hotel is amazing. The staff were welcoming and professional. The breakfast was yummy and a lot of choices . The only complaint I have is the standard room we stayed in. The carpet needs cleaning, the outer cabinet to the fridge door was broken and hanging by the hinge. The bathroom smelled of mildew as there wasn’t any ventilation. The bed and pillows were comfy though.
Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When in Windsor,I always stay at the Macdonald Hotel All the staff are very helpful and this makes my stay so special
Stayed 3 nights in May 2025

10/10 Excellent

Kehinde

Liked: Cleanliness, property conditions & facilities
Excellent property in a fantastic location
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nola

Traveled with partner
This was a fantastic short stay. Next time we need to stay several days. Beautifully appointed, attentive staff and fabulous location. Highly recommended.
Stayed 1 night in May 2025

2/10 Terrible

Shell

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times before and always had a positive experience. However this time the room was dirty and reception staff very rude and unhelpful. Was provided with an alternative room after showing photographic evidence of the filthy room.. the second room was better but still very run down and lacking cleanliness. The only positive were the two concierge staff who were very polite and helpful unlike their colleagues in reception.
Stayed 1 night in May 2025

10/10 Excellent

Mrs Donna L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jacqueline C

Traveled with partner
Liked: Staff & service, property conditions & facilities
We enjoyed the convenient location, in the middle of everything. We had an issue with black mold in the bathroom, but they were very quick to sort it out. The design and showerhead in the bath lend themselves to this issue, and there was water everywhere when showering. Perhaps a change of showerheads would improve that. Otherwise, the room was very nice. The concierge, Dean, was excellent - super friendly and respectful, and couldn't do enough to help us.
Stayed 2 nights in May 2025

6/10 Okay

Coline

Traveled with partner
Liked: Amenities
Great all round except for the basin plug stuck in closed position and the safe being inaccessible. The one bedside light didn’t work
Stayed 1 night in May 2025

10/10 Excellent

H

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and lovely room
Stayed 1 night in Apr 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Nice hotel, excellent concierge but lobby/bar was hot and stuffy, fridge didn’t work in room, no water, q scan didn’t work
Stayed 1 night in May 2025

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine hotel with excellent location
Stayed 1 night in May 2025