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SureStay Plus by Best Western Windsor

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus by Best Western Windsor

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Property amenity
Ballroom
Lobby
Ballroom

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
2530 Ouellette Avenue, Windsor, ON, N8X 1L7
  • Devonshire Mall
    3 min drive
  • Detroit Windsor Tunnel
    5 min drive
  • St. Clair College
    5 min drive
  • Windsor, ON (YQG)
    11 min drive

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 450 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Travelodge by Wyndham Windsor

Breakfast included
Parking included
Free WiFi
Air conditioning
3.5 out of 5, Good, (1003)
The price is $70
per night
$83 total
includes taxes & fees
Jan 6 - Jan 7
Travelodge by Wyndham Windsor

About this property

SureStay Plus by Best Western Windsor

Hotel in Remington Park
Along with a 24-hour fitness center, this smoke-free hotel has WiFi in public areas and coffee/tea in a common area. Self parking is free. Other amenities include conference space, a 24-hour front desk, and express check-out. Change of towels is available on request.
SureStay Plus by Best Western Windsor offers 93 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
SureStay Plus by Best Western Windsor features a 24-hour fitness center, a vending machine, and multilingual staff. Event facilities measuring 3498 square feet (325 square meters) include conference space. Public areas are equipped with wired and wireless Internet access (surcharge). This business-friendly hotel also offers coffee/tea in a common area, express check-out, and a television in a common area. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in August 2024.

SureStay Plus by Best Western Windsor is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,498 square feet of conference space
  • Meeting rooms

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: CAD 0 per stay (rates may vary)
  • Fee for wired internet in public areas: CAD 0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Howard Johnson Plaza Hotel Windsor
Howard Johnson Plaza Windsor
Howard Johnson Plaza Hotel Wyndham Windsor
Howard Johnson Plaza Hotel Wyndham
Howard Johnson Plaza Wyndham Windsor
Howard Johnson Plaza Wyndham
Surestay Plus By Best Windsor
SureStay Plus by Best Western Windsor Hotel
SureStay Plus by Best Western Windsor Windsor
Howard Johnson Plaza Hotel by Wyndham Windsor
SureStay Plus by Best Western Windsor Hotel Windsor

SureStay Plus by Best Western Windsor Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 349 out of 1112 reviews" "
Rating 8 - Good. 349 out of 1112 reviews" "
Rating 6 - Okay. 211 out of 1112 reviews" "
Rating 4 - Poor. 105 out of 1112 reviews" "
Rating 2 - Terrible. 98 out of 1112 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Stayed 1 night in Aug 2024

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been newly renovated and was freshly painted and very clean. Staff was supper friendly and very helpful. I cannot speak for the morning breakfast area as we had to be on the road by 6:00 am. The price for this hotel is very good worth the money. Bed was very comfortable and room was large. I highly recommend this hotel
Stayed 1 night in Sep 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freshly renovated, large room and breakfast bar with waffle maker. Definitely staying again
Stayed 3 nights in Sep 2024

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
silll under renovations.
Stayed 2 nights in Jun 2024

4/10 Poor

Md Mokarram

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Deneise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was really good- enjoyed our stay here. Breakfast was awesome. Would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Stayed 1 night in Aug 2024

10/10 Excellent

Nicolas

Stayed 1 night in Aug 2024

8/10 Good

Annie

Stayed 1 night in Sep 2024

8/10 Good

Mark

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was nice and clean rooms were good. Curiously there was no sign outside and the building is tucked in behind another off the main road so we drove right past it the first time. We were told there was an extra charge for early checkin. Never heard that before and we had a Senior who needed to rest no discount or consideration given. Then on actual checkin we had to swipe our credit card 3 times and sign 3 times for each room for the $200 deposit. I asked why not just one bill for all 3 rooms. Nope no can do. But the rooms were clean and breakfast was good. Check in service was not so good. The rest of our stay was pleasant.
Stayed 1 night in Sep 2024

4/10 Poor

Shamma

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The front staff were pleasant (replaced my non-functioning key card, gave us a new fridge to replace the broken one). They could not provide a logical reason why I was charged extra because I showed up early (room was ready---although it only had 2 sets of towels for the 3 of us---no extra toilet paper---had to ask front desk for extra roll). I can certainly understand paying extra for an extended check out (inconveniencing staff work) but an early check in for a room that was already ready---the staff could have just said the room was not ready----instead they said pay extra for checking in early) For that extra at the very least the appliances should have been checked for functionality, enough towels for guests and extra toilet paper etc...) I don't mind paying extra if you can give me a logical reason for it but the clerk and the manager could only say"sorry, hotel policy" so I said "in other words this is a money grab" Thank you for making the decision to not use you again for accomodations. The pillows were too soft, the door to the bathroom is too noisy and sticks and there were no door hangers to indicate if you wanted maid service or not.
Stayed 3 nights in Aug 2024

10/10 Excellent

Vladimir, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Joe

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallways were nice and wide. The rooms were very modern looking. The breakfast area was a bit small but the breakfast itself was very good with a good selection.
Stayed 1 night in Aug 2024

6/10 Okay

Christpher

Stayed 1 night in Aug 2024

8/10 Good

Mina

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It’s pretty good for the price.
Stayed 1 night in Aug 2024

4/10 Poor

Alex

Stayed 1 night in Aug 2024

6/10 Okay

Connor

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Raffi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay at ! Very Clean
Stayed 2 nights in Jul 2024

6/10 Okay

Margaret

Stayed 1 night in Jun 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paint peeling off bathroom ceiling, toilet seat wouldn’t stay up and Tim Hortons ordering speaker by the room( I could hear them ordering at 6 am ), no hotel sign. Seems like you’re under a bit of a reconstruction and bed sheet had a hole and stain on them. These are minor things but they need to be addressed. Thanks for listening
Stayed 1 night in Aug 2024

6/10 Okay

Angela

Liked: Cleanliness, staff & service
Too many aunts in the bedroom
Stayed 10 nights in Aug 2024

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were very comfortable and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024