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SureStay Plus by Best Western Windsor

2.5 star property

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Photo gallery for SureStay Plus by Best Western Windsor

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Ballroom
Ballroom
Lobby
Property amenity

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included

Explore the area

Map
2530 Ouellette Avenue, Windsor, ON, N8X 1L7
  • Devonshire Mall
    ‪3 min drive‬
  • Detroit Windsor Tunnel
    ‪5 min drive‬
  • St. Clair College
    ‪5 min drive‬
  • Windsor, ON (YQG)
    ‪11 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 450 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Travelodge by Wyndham Windsor

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, (1002)
The price is $72
per night
$84 total
includes taxes & fees
Mar 8 - Mar 9
Travelodge by Wyndham Windsor

About this property

SureStay Plus by Best Western Windsor

Hotel in Remington Park
Along with a 24-hour fitness center, this smoke-free hotel has WiFi in public areas and coffee/tea in a common area. Self parking is free. Other amenities include conference space, a 24-hour front desk, and express check-out. Change of towels is available on request.
SureStay Plus by Best Western Windsor offers 93 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
SureStay Plus by Best Western Windsor features a 24-hour fitness center, a vending machine, and multilingual staff. Event facilities measuring 3498 square feet (325 square meters) include conference space. Public areas are equipped with wired and wireless Internet access (surcharge). This business-friendly hotel also offers coffee/tea in a common area, express check-out, and a television in a common area. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in August 2024.

SureStay Plus by Best Western Windsor is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,498 square feet of conference space
  • Meeting rooms

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Renovated entire property - August 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: CAD 0 per stay (rates may vary)
  • Fee for wired internet in public areas: CAD 0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Howard Johnson Plaza Hotel Windsor
Howard Johnson Plaza Windsor
Howard Johnson Plaza Hotel Wyndham Windsor
Howard Johnson Plaza Hotel Wyndham
Howard Johnson Plaza Wyndham Windsor
Howard Johnson Plaza Wyndham
Surestay Plus By Best Windsor
SureStay Plus by Best Western Windsor Hotel
SureStay Plus by Best Western Windsor Windsor
Howard Johnson Plaza Hotel by Wyndham Windsor
SureStay Plus by Best Western Windsor Hotel Windsor

SureStay Plus by Best Western Windsor Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 361 out of 1132 reviews
Rating 8 - Good. 357 out of 1132 reviews
Rating 6 - Okay. 212 out of 1132 reviews
Rating 4 - Poor. 106 out of 1132 reviews
Rating 2 - Terrible. 96 out of 1132 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Mirza

Traveled with family
Disliked: Amenities
Renovated place, room was smelly, front desk solution was to keep the door open and let the smell out. No air freshener available. Bathroom door would not close and rooms are not noise proof. Could hear the traffic all night. Not worth the money paid. Would not recommend.
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It is new and up to date the only thing is the breakfast could have more options.
Stayed 1 night in Nov 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable with good quality rooms.
Stayed 2 nights in Nov 2024

2/10 Terrible

Elie

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not end up going and they never sent me a cancellation
Stayed 1 night in Nov 2024

8/10 Good

Theresa A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Brent

Stayed 2 nights in Jul 2024

8/10 Good

Claudia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning staff excellent! Front desk helpful
Stayed 2 nights in Nov 2024

4/10 Poor

Jason

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Pierre-mary, Montréal

Stayed 3 nights in Oct 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Cathy

Traveled with partner
Liked: Cleanliness
All was good
Stayed 2 nights in Nov 2024

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Paula

Traveled with partner
Not best finish on updates they did . But prize was fair and they have breakfast included is pretty good.
Stayed 1 night in Nov 2024

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shalak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Naeel

Clean and friendly staff
Stayed 2 nights in Nov 2024

6/10 Okay

Benjamin

I had a room near the Tim Hortons next door and it sounded like the drive thru speaker was inside my room. This was the first time in the last 3 stays that there were omelettes and sausages left when I was there for breakfast each time around 7:30 a.m.
Stayed 1 night in Oct 2024

8/10 Good

Javan

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Nice room.
Stayed 3 nights in Oct 2024

2/10 Terrible

Tilden

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff. Gave me a really hard time then refused to serve me because I was annoyed and frustrated, then made up lies that I was "verbally abusive" to cover his a*s when I called the next day to complain.
Stayed 1 night in Oct 2024

10/10 Excellent

Marcos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in Windsor, whether you are in a working or leisure related trip. Very friendly staff, always looking for their guests needs. Should I have to go to Windsor again, certainly SureStay will be my choice!
Stayed 1 night in Oct 2024

8/10 Good

Anthony

Stayed 1 night in Oct 2024

8/10 Good

Margaret

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
On arrival, property could use some improvement in the form of decorative planters, benches -- something welcoming.
Stayed 2 nights in Oct 2024

8/10 Good

Lorne

Liked: Staff & service, property conditions & facilities
Room was clean and comfortable. Good value for the price. The breakfast could be better.
Stayed 2 nights in Oct 2024

8/10 Good

Lorne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Clean room. Breakfast, however, could be better.
Stayed 2 nights in Oct 2024