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SureStay Plus by Best Western Windsor

2.5 star property

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Photo gallery for SureStay Plus by Best Western Windsor

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Ballroom
Lobby
Ballroom
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
2530 Ouellette Avenue, Windsor, ON, N8X 1L7
  • Detroit Windsor Tunnel
    ‪5 min drive‬
  • Caesars Casino
    ‪5 min drive‬
  • University of Windsor
    ‪6 min drive‬
  • Windsor, ON (YQG)
    ‪11 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 450 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay Plus by Best Western Windsor

Hotel in Remington Park
Along with a 24-hour fitness center, this smoke-free hotel has WiFi in public areas and coffee/tea in a common area. Self parking is free. Other amenities include conference space, a 24-hour front desk, and express check-out. Change of towels is available on request.
SureStay Plus by Best Western Windsor offers 93 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
SureStay Plus by Best Western Windsor features a 24-hour fitness center, a vending machine, and multilingual staff. Event facilities measuring 3498 square feet (325 square meters) include conference space. Public areas are equipped with wired and wireless Internet access (surcharge). This business-friendly hotel also offers coffee/tea in a common area, express check-out, and a television in a common area. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in August 2024.

SureStay Plus by Best Western Windsor is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,498 square feet of conference space
  • Meeting rooms

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Renovated entire property - August 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: CAD 0 per stay (rates may vary)
  • Fee for wired internet in public areas: CAD 0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Howard Johnson Plaza Hotel Windsor
Howard Johnson Plaza Windsor
Howard Johnson Plaza Hotel Wyndham Windsor
Howard Johnson Plaza Hotel Wyndham
Howard Johnson Plaza Wyndham Windsor
Howard Johnson Plaza Wyndham
Surestay Plus By Best Windsor
SureStay Plus by Best Western Windsor Hotel
SureStay Plus by Best Western Windsor Windsor
Howard Johnson Plaza Hotel by Wyndham Windsor
SureStay Plus by Best Western Windsor Hotel Windsor

SureStay Plus by Best Western Windsor Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 379 out of 1151 reviews
Rating 8 - Good. 366 out of 1151 reviews
Rating 6 - Okay. 210 out of 1151 reviews
Rating 4 - Poor. 102 out of 1151 reviews
Rating 2 - Terrible. 94 out of 1151 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Arlyn

Stayed 1 night in Jan 2025

4/10 Poor

Saeid

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean; the flat sheet and the pillow sheets contained dirt spots. This hotel becomes worse after changing the manager and the name.
Stayed 1 night in Feb 2025

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

chris

Stayed 2 nights in Jan 2025

10/10 Excellent

Usman

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best economical hotel
Stayed 1 night in Jan 2025

10/10 Excellent

John-Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!!!
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel had been recently updated and was clean. The girl on the front desk was very friendly and helpful.
Stayed 1 night in Jan 2025

4/10 Poor

Tyler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a leak in the ceiling that looked like it had been there for quite some time. Guests in the room next to mine were screaming and yelling till 5am, called front desk 3 times and they didn't do anything about it. Would not recommend staying here with kids.
Stayed 1 night in Jan 2025

10/10 Excellent

Ramneet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 4 nights in Jan 2025

4/10 Poor

Nadene

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Overall, many tolerable issues that will make me avoid this property if other reasonable options are available. For example: strict limits on towels, stray hairs around bathroom and floors, people begging for money etc. day/night outside the doors, noisy bathroom fans that work periodically, large gaps under doors,

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, parking is an issue.
Stayed 1 night in Jan 2025

8/10 Good

SHEKAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds, room gets warm very fast
Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very kind and helpful throughout the entire stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexsandra

Stayed 1 night in Jan 2025

8/10 Good

Sylvain

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Overall pretty good, I’m pretty picky when it comes down to hotels, everyone should be. It was fairly quiet, Tim Horton a few meters away for convenience in the morning. The only thing I didn’t like was a little smoke smell coming from the bathroom vent, other than that it was good. I would stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexsandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactamente todo muy limpio
Stayed 2 nights in Jan 2025

8/10 Good

Alexsandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente habitación súper limpia
Stayed 1 night in Jan 2025

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely updated, plenty of free parking and good breakfast options
Stayed 3 nights in Jan 2025

8/10 Good

John-Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best places to stay.

As soon as I arrived the front desk staff was very polite, helpful, and got me on my way. When I got to my room it was very clean and well made.
Stayed 1 night in Jan 2025

10/10 Excellent

roxanne

Stayed 1 night in Dec 2024

6/10 Okay

Jen

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We didn’t get a good sleep due to banging and the loud sounds of doors closing all through the night.
Stayed 1 night in Dec 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good Value

Hotel was clean. Staff were friendly. Few small items that needed repair like scuffs on the walls, holes in the walls not repaired just right etc. Overall, a good stay.
Stayed 1 night in Jan 2025