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SureStay Plus by Best Western Windsor

2.5 star property

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Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Ballroom
Restaurant
Property amenity
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
$73
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
2530 Ouellette Avenue, Windsor, ON, N8X 1L7
  • Place, Jackson Park
    ‪10 min walk‬
  • Place, Remington Booster Park Walking Trail Trailhead
    ‪13 min walk‬
  • Place, Devonshire Mall
    ‪3 min drive‬
  • Airport, Windsor, ON (YQG)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(36 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 King Beds

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About this property

SureStay Plus by Best Western Windsor

Hotel in Remington Park
Along with a 24-hour fitness center, this smoke-free hotel has WiFi in public areas and coffee/tea in a common area. Free full breakfast and free self parking are also provided. Other amenities include conference space, a 24-hour front desk, and express check-out. Change of towels is available on request.
SureStay Plus by Best Western Windsor offers 93 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A complimentary breakfast is offered each morning. Public areas are equipped with wired and wireless Internet access (surcharge). Event facilities measuring 3498 square feet (325 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in August 2024.

SureStay Plus by Best Western Windsor is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,498 square feet of conference space
  • Meeting rooms

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Renovated entire property - August 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: CAD 0 per stay (rates may vary)
  • Fee for wired internet in public areas: CAD 0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Howard Johnson Plaza Hotel Windsor
Howard Johnson Plaza Windsor
Howard Johnson Plaza Hotel Wyndham Windsor
Howard Johnson Plaza Hotel Wyndham
Howard Johnson Plaza Wyndham Windsor
Howard Johnson Plaza Wyndham
Surestay Plus By Best Windsor
SureStay Plus by Best Western Windsor Hotel
SureStay Plus by Best Western Windsor Windsor
Howard Johnson Plaza Hotel by Wyndham Windsor
SureStay Plus by Best Western Windsor Hotel Windsor

Reviews

SureStay Plus by Best Western Windsor Reviews

7.6

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 414 out of 1150 reviews
Rating 8 - Good. 355 out of 1150 reviews
Rating 6 - Okay. 202 out of 1150 reviews
Rating 4 - Poor. 94 out of 1150 reviews
Rating 2 - Terrible. 85 out of 1150 reviews

Reviews

8/10 Good

Domenico

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Great people
Stayed 2 nights in Aug 2025

6/10 Okay

Tasha

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The hotel is clean. The queen bed is not a queen maybe a double at most. Towels are brutal and so rough. Staff very nice.
Stayed 1 night in Aug 2025

2/10 Terrible

Jayati

Traveled with family
We just checked in. After entering room I saw that the bed was full of human hair. This was really unexpected & awful. During booking I already made a request to clean the bed properly but it’s not.
Stayed 1 night in Aug 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Dipon

Stayed 1 night in Aug 2025

10/10 Excellent

Sudip

Stayed 1 night in Aug 2025

10/10 Excellent

Joney

Stayed 1 night in Aug 2025

10/10 Excellent

Dakota

Stayed 3 nights in Jul 2025

2/10 Terrible

Mary

I was in Lake Tahoe and trying to book a room there when this came up and I booked it thinking it was Lake Tahoe and it was in Canada. Immediately tried to correct this and the not just did t get it! Cancelled and refused on my credit card!
Stayed 1 night in Aug 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Esther

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was very friendly and helpful. I felt very comfortable and welcome at this hotel. It felt like a home away from home.
Stayed 1 night in Aug 2025

8/10 Good

Sheldon, Edmonton

Liked: Cleanliness, property conditions & facilities
The ability of certain staff to communicate effectively and politely could be improved. The message I sent inquiring if an early check in could be possible. Instead of responding with they will be charged rather than saying if available we can contact you day of and provide the info about what is required instead of requiring me to reach out again. I also had an additional night reserved through a different site and confirmed same room still woken
Stayed 2 nights in Aug 2025

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service
cockroaches at back entry
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer, Elmira

Disliked: Property conditions & facilities
Room was decent, bed comfortable…nothing fancy by any means. Did the job for one night…don’t think I would want to stay any longer than the one night. A lot of teens hanging out in the parking lot late at night, loud and throwing rocks at cars. Had to move my truck.
Stayed 1 night in Aug 2025

4/10 Poor

Koray Zafer

We can’t find water for drink
Stayed 1 night in Jul 2025

10/10 Excellent

Bhubanjyoti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very good service. Decent breakfast available.
Stayed 3 nights in Jul 2025

10/10 Excellent

amanda

Liked: Cleanliness, amenities
Stayed 2 nights in Jul 2025

8/10 Good

Horst

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room recently renovated Front desk staff was very friendly and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to a lovely restaurant, breakfast included great coffee .
Stayed 1 night in Jul 2025

10/10 Excellent

Glenn

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice and clean after remodel. Very friendly and helpful staff
Stayed 2 nights in Jul 2025

2/10 Terrible

Erfan

Our team is working on a project at University of Windsor and at their stay on Check-In: Jul 16, 2025/Check-Out: Jul 17, Room 143, beds had bed bug!! very disappointing and disgusting. We need a refund for this stay and we want to officially ask Surestay by BW tolook into it!!
Stayed 2 nights in Jul 2025

10/10 Excellent

j

Liked: Cleanliness, property conditions & facilities
Everything was fine
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very happy and helpful. Room was clean and spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vest service. Love the place. Definitely i will be back.
Stayed 1 night in Jul 2025