The Marlborough Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Marlborough Hotel

Breakfast, lunch and dinner served
Lobby
Lobby
Indoor pool
Premium Room, 1 King Bed, Non Smoking, Jetted Tub | Bathroom | Combined shower/tub, designer toiletries, hair dryer, towels

Reviews

5.0 out of 10

Popular amenities

  • Room service
  • Bar
  • Gym
  • Pool
  • Laundry
  • Air conditioning

Explore the area

Map
331 Smith St, Winnipeg, MB, R3B2G9
  • Burton Cummings Theatre
    2 min walk
  • Canada Life Centre
    3 min walk
  • Portage Place
    5 min walk
  • Winnipeg, MB (YWG-Winnipeg James Armstrong Richardson Intl.)
    15 min drive

Room options

Standard Room, 2 Double Beds, Non Smoking

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed

Deluxe Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Non Smoking

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

The Marlborough Hotel

Hotel in Downtown Winnipeg
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
The Marlborough Hotel offers 148 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with pay movies.

Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Event facilities measuring 39999 square feet (3716 square meters) include conference space. This Winnipeg hotel also offers a fitness center, a vending machine, and complimentary newspapers in the lobby.

The Marlborough Hotel is a smoke-free property.

Joannas Cafe - This café serves breakfast, lunch, and dinner.
The Regal Beagle - This pub specializes in American cuisine and serves dinner only. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Joannas Cafe
  • The Regal Beagle

Things to do

  • Gym
  • Pool

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 39,999 square feet of conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: CAD 65.00

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: CAD 65.00
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Marlborough
Marlborough Hotel
Marlborough Hotel Winnipeg
Marlborough Winnipeg
The Marlborough Hotel Winnipeg, Manitoba
The Marlborough Hotel Hotel
The Marlborough Hotel Winnipeg
The Marlborough Hotel Hotel Winnipeg

The Marlborough Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 98 out of 1001 reviews" "
Rating 8 - Good. 159 out of 1001 reviews" "
Rating 6 - Okay. 190 out of 1001 reviews" "
Rating 4 - Poor. 196 out of 1001 reviews" "
Rating 2 - Terrible. 358 out of 1001 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

4.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It’s not open. Booked in December, was never notified of its temporary closure due to a police investigation. Probably don’t stay there even when/if it reopens.
Stayed 2 nights in Feb 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service
Stayed 2 nights in Dec 2023

2/10 Terrible

Derek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very rundown
Very rundown. I'm surprised the place hasn't burned down...
Stayed 1 night in Dec 2023

2/10 Terrible

Evan

Stayed 2 nights in Dec 2023

4/10 Poor

Adam

Liked: Staff & service
Disliked: Property conditions & facilities
No parking option is an issue. And there was no towels at all in the room
Stayed 1 night in Dec 2023

2/10 Terrible

Tayfun

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Just pay extra $50 and stay in a proper otel. Nothing is good about this hotel. Also there are security issue, since somebody was stabbed at the lobby during our visit.
Stayed 1 night in Dec 2023

2/10 Terrible

Alma

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Todd

Stayed 2 nights in Oct 2023

8/10 Good

Diego

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Dezz

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The room we were given looked like it had been slightly renovated but it was not the cleanest room. There was no air conditioning in the hotel and the staff that was on gave me an uneasy vibe. Although there is reports of paranormal activity I’d have to say this was the least scary part of my experience there.
Stayed 1 night in Aug 2023

4/10 Poor

Thuy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

KARANBIR

Stayed 2 nights in Sep 2023

4/10 Poor

Algassimou

Stayed 2 nights in Aug 2023

2/10 Terrible

AHMED

Disliked: Cleanliness, property conditions & facilities

2/10 Terrible

Immanuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing works, no air conditioning, no cold water in the shower its a terrible hotel.
Stayed 1 night in Sep 2023

2/10 Terrible

Kathleen

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This place was the worst, and the air conditioning hasn't been working in over 2 months and this app said that I can't get a refund
Stayed 1 night in Sep 2023

2/10 Terrible

Kien

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Horrible staff service. Hang up on me and didn’t pick up my calls afterwards. Decided not to check in.
Stayed 2 nights in Sep 2023

2/10 Terrible

Damian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was not Air condition in the whole building. The place was nasty. The security people was fighting with homeless people at all times.
Stayed 2 nights in Sep 2023

2/10 Terrible

Zhongxin

Stayed 1 night in Sep 2023

2/10 Terrible

Harvinder

Disliked: Cleanliness
Stayed 1 night in Aug 2023

4/10 Poor

Tenzin

Disliked: Cleanliness, staff & service, amenities
It’s worst experience stay I ever had and was embarrassing moment within my family as I have booked the hotel.
Stayed 1 night in Aug 2023

2/10 Terrible

Marcos

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Yuhong

Disliked: Cleanliness, staff & service, property conditions & facilities
I would give it a 0, but that’s not possible, so I give a 1.
Stayed 1 night in Aug 2023

2/10 Terrible

Cheyenne

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Samandeep

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty rooms.
Stayed 1 night in Aug 2023