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Best Western Plus University Inn

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus University Inn

Lobby
Terrace/patio
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Seasonal outdoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Laundry

Explore the area

Map
3050 University Pkwy, Winston-Salem, NC, 27105-4230
  • Wake Forest University
    ‪6 min walk‬
  • Lawrence Joel Veterans Memorial Coliseum
    ‪7 min walk‬
  • Truist Field
    ‪12 min walk‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Plus University Inn

Winston-Salem hotel with restaurant
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a seasonal outdoor pool. Weekly housekeeping is available.
Best Western Plus University Inn offers 194 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Best Western Plus University Inn features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus University Inn is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.
On Site Bar/Lounge - This bar serves breakfast only.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • On Site Bar/Lounge

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 25 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25 per day
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 26 to September 05
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ramada Plaza Hotel Winston Salem North
Plus University Winston Salem
Best Western Plus University Inn Hotel
Best Western Plus University Inn Winston-Salem
Best Western Plus University Inn Hotel Winston-Salem

Best Western Plus University Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 362 out of 1001 reviews" "
Rating 8 - Good. 276 out of 1001 reviews" "
Rating 6 - Okay. 161 out of 1001 reviews" "
Rating 4 - Poor. 103 out of 1001 reviews" "
Rating 2 - Terrible. 99 out of 1001 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Tina

Traveled with partner
Liked: Cleanliness, amenities
Ns
Stayed 1 night in Oct 2024

8/10 Good

Anastasia, New york

Stayed 2 nights in Sep 2024

2/10 Terrible

Maria Isabel, Omemee

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible dirty floor even had the bunch if hair from the previous guest. Tv volume didn’t work had to fix it myself since i couldn't contact the front desk because phones weren't working. When into my room twice when i had Do Not Disturb sign the whole 4 days i was there. 1st time staff left a desk chair right in front of the door & my husband & I almost broke our necks. 2nd time the cleaning staff removed our DND sign on the door & left us a note saying if we want our room clean we should remove the sign. Clearly we didn't want them in our room hense the DND sign. She also threw our pillows we brought from home on top of the nasty fabric strip luggage rack & put the nasty hotel pillows on our bed. Change the towels/emptied the garbage & didn't clean tub/sink & the wad of the previous guest hair was still on the bathroom floor! I asked for compansation & they refused! Never staying there again!
Stayed 4 nights in Oct 2024

8/10 Good

Dan, Fuquay Varina

Liked: Cleanliness, staff & service, property conditions & facilities
Good except for late night fire alarm
Stayed 3 nights in Oct 2024

10/10 Excellent

Dirk

Stayed 1 night in Oct 2024

2/10 Terrible

Athena

Stayed 1 night in Oct 2024

8/10 Good

Charles A

Liked: Cleanliness, staff & service, property conditions & facilities
Te renovation seems to be coming along.
Stayed 2 nights in Oct 2024

4/10 Poor

Kim

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The toilet seat literally would not stay on the toilet. The bath tub was cocked extensively with mold growing in the caulking the flush of the toilet is so loud I could here every room around my flush there toilet. The building is not secure and the back door is propped all the way open and non guest are able to take the stair to any part of the hotel. I closed this door twice and it was always re opened. Drug addicts sleeping in there cars in the parking lot. I was really shocked at the condition of this property. Will not stay again. And I would not recommend.
Stayed 4 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jeremy

Traveled with group
The room itself was ok. However the room next to us had a smoke alarm that beeped the whole night. I tried to call down but our phone didn’t work. Our TV also would turn on but you could not change the channel. I walked to the front desk but nobody was there and it was after 9pm by this point and we were tired. Overall disappointed
Stayed 1 night in Oct 2024

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Best Western Plus I have ever stayed at!
DO NOT STAY HERE! Hallway was dirty, elevator was dirty. All night party across the hall not addressed by staff. Room reeked of marijuana. Fire alarm pulled in middle of night and had to leave the hotel at 4am. Asked for refund for night and was told no because it was booked through 3rd party. Only positive was the breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs Up!
One nightstay for a College Football game. I really liked this Hotel. Its not new but it was clean and had everything I needed. Great location! Nice staff.
Stayed 1 night in Oct 2024

2/10 Terrible

Rafael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is without question the most filthy hotel I have ever encountered. The place is doused with bleach to try to cover the mildew smell. Disgusting.
Stayed 2 nights in Sep 2024

2/10 Terrible

Guri, Chatham

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 1 night in Sep 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service
Breakfast
Stayed 1 night in Oct 2024

8/10 Good

Roland

Liked: Cleanliness, staff & service
Average, nothing unique. Convenient to downtown area
Stayed 3 nights in Aug 2024

4/10 Poor

Angelia

Stayed 1 night in Sep 2024

6/10 Okay

Elizabeth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Drapes had black dirty hand marks, shower was old with dirty grout, bathroom was very outdated. Needs a deep clean and reno. Lobby was fine. Staff was very nice
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Stay
It was comfortable.
Stayed 2 nights in Oct 2024

8/10 Good

Anastasia, New york

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff is friendly and efficient, rooms are clean but common areas like elevator need to be cleaned and painted or upgraded, and hallways need upgrade as well. But the lobby, breakfast room and front area outside the hotel Are nice. There are just things like cob webs inside window corners that make it feel like a step down from nicer hotels. But overall I would stay there again if needed.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Stayed 3 nights in Aug 2024

2/10 Terrible

Natalie

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Kelly

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Black mold in our room, urine in the stairwell that was not cleaned for 3 days. The staff was nice but did nothing about the stairwell and just moved us one room over to avoid the black mold. We got in at 2 am, and it was dark, but we were shocked at how humid the room was, and the tile floor was slippery. We were exhausted and it was dark, so we did not notice until the next day the black mold on the walls, ceiling, floors... it was everywhere- not subtle. This hotel was gross in every way.
Stayed 2 nights in Sep 2024

4/10 Poor

Jules

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The ac sounds like a plane is flying over. The wait to check in was long and we called front desk multiple times with no answer.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We definitely hit the jackpot for getting THE WORST room. Our room had a horrible/funky smell that front desk told us was related to the toilet?!? The rug in the room was totally wet so we had to keep our shoes on all of the time. TV in our room had no receiver box or remotes so did not work was just there for show. No housekeeping/fresh towels given despite the fact that we were there for 2 nights. Just the worst.
Stayed 2 nights in Sep 2024