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Best Western Plus University Inn

3.5 star property

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Photo gallery for Best Western Plus University Inn

Lobby
Reception
Seasonal outdoor pool
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Laundry
$85
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
3050 University Pkwy, Winston-Salem, NC, 27105-4230
  • Place, Lawrence Joel Veterans Memorial Coliseum
    ‪8 min walk‬
  • Place, Wake Forest University
    ‪1 min drive‬
  • Place, Benton Convention Center
    ‪4 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

7.4 out of 10
Good
(72 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(67 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(13 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(16 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Plus University Inn

Winston-Salem hotel walkable to Wake Forest University
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a seasonal outdoor pool. Weekly housekeeping is available.
Best Western Plus University Inn offers 194 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Best Western Plus University Inn features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus University Inn is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.
On Site Bar/Lounge - This bar serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • On Site Bar/Lounge

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 25 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25 per day
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 26 to September 05
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ramada Plaza Hotel Winston Salem North
Plus University Winston Salem
Best Western Plus University Inn Hotel
Best Western Plus University Inn Winston-Salem
Best Western Plus University Inn Hotel Winston-Salem

Reviews

Best Western Plus University Inn Reviews

7.4

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 348 out of 1019 reviews
Rating 8 - Good. 269 out of 1019 reviews
Rating 6 - Okay. 169 out of 1019 reviews
Rating 4 - Poor. 123 out of 1019 reviews
Rating 2 - Terrible. 110 out of 1019 reviews

Reviews

2/10 Terrible

Christopher

Disliked: Amenities
This is a 23 star hotel at best. My room is dirty and has moldie smell.very disappointed and was mis represented in the description
Stayed 1 night in Aug 2025

4/10 Poor

Thomas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Seth

Stayed 1 night in Jul 2025

10/10 Excellent

Joel

Traveled with partner
Staff was excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff very friendly!!!!!!!!
Stayed 6 nights in Jul 2025

8/10 Good

Joyce

Liked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Laela

Traveled with family
Liked: Cleanliness, room comfort

S

The staff at the hotel were exceptionally friendly and responsive, which made our stay more enjoyable. The lobby was inviting, and the pool area looked well-maintained and appealing. The hallways were clean and in good condition. Our room, while basic, met our needs adequately. The beds were comfortable, and housekeeping did an excellent job; we arrived to a clean and cool room, which was a great welcome. A few drawbacks: The elevator and gym were uncomfortably warm, which detracted from our experience. Additionally, the air conditioning in our room began making noise in the middle of the night and continued to do so, disrupting our sleep. A significant concern was the presence of large cockroaches in the breakfast area, which was quite off-putting
Stayed 1 night in Jul 2025

8/10 Good

cassie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely worth staying

I was a little anxious atter reading several recent negative reviews, but I was pleasantly surprised! The room was very clean with several pillows on the bed. Refrigerator got really cold and both it and the microwave were clean. Everything was fully stocked. The bathroom is a little small, but not inconvenient. I will say however, that the tub need needs redone (not replaced) bc it's peeling a good bit. I loved the water pressure and toiletries. The AC worked wonderfully. The tv remote didn’t work 100%, but we weren't awake long enough to reakky watch it anyways. All the staff we encountered were friendly and helpful. I seen people talking about the bland breakfast. I appreciate this because a lot of people can't have salt due to medical reasons. Breakfast had a lot of options (hot & cold). I will definitely stay at this location again in the future. I wasn't ready to leave!
Stayed 2 nights in Jul 2025

10/10 Excellent

Adelaide

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator is a little rickety, but the property is very nice and clean. Staff in the lobby were very kind and friendly, and the coffee bar is great!
Stayed 1 night in Jul 2025

2/10 Terrible

Stoyanka

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old property, smells dirty terrible service and breakfast .dogs barking All night.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gena

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Last day there

It took a long time to check in. Rose. Won’t really have to go check and see if the roads red was disconnected. Call the service never came. We had to figure it out ourselves. Last day there.
Stayed 2 nights in Jul 2025

2/10 Terrible

YARA

Stayed 2 nights in Jul 2025

4/10 Poor

Ethan Sky

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this hotel. The entry automatic doors were broken and remained so for our entire stay. They were instead blocked off with luggage carts and labeled with a handwritten sign. Entry traffic was rerouted through an adjacent door that once belonged to a now defunct/closed bar area. The door handles and glass were covered in finger prints and were never cleaned during our stay. We arrived a few hours early and while we were allowed an early check-in we had to sacrifice our king beds for two queens. Housekeeping never showed up once. Some staff were friendly and helpful. Others seemed thoroughly disinterested and couldn’t have cared less. The elevator to our room was filthy and cramped. Fingerprints were on everything and crumbs and debris were all over the floor. The bathrooms were small and cramped, the shower fixtures were old and outdated. The shower stall was heavily caulked and discolored by mildew. Pool area was always out of towels. Used towels were left discarded all over the pool deck and were never picked up by staff. When I asked the front desk for towels an annoyed woman got me a few hand towels. The patio adjacent to the pool was occupied by several youths dressed for the street, drinking liquor from glass bottles and smoking marijuana. Halls often stunk of marijuana, too. The TV remote died. Staff fumbled through an ice bucket of mismatched remotes and had none that worked and no batteries. I left and bought batteries myself.
Stayed 3 nights in Jul 2025

6/10 Okay

alexander

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

brian

The breakfast wasnt very tasty and not stocked very well. The ice machine on our floor did not work so had to go to a different floor and walk quite a bit to get to it.
Stayed 1 night in Jul 2025

6/10 Okay

Patti

Business traveler
Liked: Property conditions & facilities
Convenient to where I needed to be. Staff was friendly, breakfast was good. However, sheets had not been changed prior to my arrival, refrigerator was dirty, had someone's leftover drinks in it, tiny flying bugs in the bathroom, no sugar/creamer packets and only decaf coffee in the room.
Stayed 3 nights in Jul 2025

2/10 Terrible

Shauna

Stayed 2 nights in Jul 2025

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean, the staff was super and the morning breakfast was real good
Stayed 2 nights in Jul 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Amit, Cary

Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely impressed with the facility as well as the staff. I cannot say enough good. I would highly recommend this facility.
Stayed 1 night in Jul 2025

2/10 Terrible

Johannes

Stayed 1 night in Jun 2025

10/10 Excellent

Debra

Traveled with family
Stayed 1 night in May 2025

10/10 Excellent

Kelly

Stayed 1 night in Jun 2025

4/10 Poor

Gerson

Stayed 1 night in Jul 2025