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Comfort Suites Hanes Mall

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Suites Hanes Mall

Lobby
Suite, Multiple Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Suite, Multiple Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Parking included
  • Breakfast included
  • Housekeeping

Explore the area

Map
200 Capitol Lodging Ct, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪15 min walk‬
  • Novant Health Forsyth Medical Center
    ‪3 min drive‬
  • Wake Forest University Baptist Medical Center
    ‪6 min drive‬
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking

  • 324 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade) | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking (Upgrade)

  • 324 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 324 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 324 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Room

Sleep Inn Hanes Mall

Breakfast included
Pet friendly
Parking included
Free WiFi
3.9 out of 5, Good, (1000)
The price is $77
per night
$88 total
includes taxes & fees
Feb 6 - Feb 7
Sleep Inn Hanes Mall

About this property

Comfort Suites Hanes Mall

Winston-Salem hotel with free weekday breakfast
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and dry cleaning are onsite.
Comfort Suites Hanes Mall offers 80 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Comfort Suites Hanes Mall features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 947 square feet (88 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, dry cleaning/laundry services, and express check-out. Complimentary self parking is available on site.

Comfort Suites Hanes Mall is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 947 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per night
  • Service fee: USD 2 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 23 to September 07
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hanes Mall
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Hotel Winston-Salem
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel Winston-Salem

Comfort Suites Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 1001 reviews" "
Rating 8 - Good. 269 out of 1001 reviews" "
Rating 6 - Okay. 95 out of 1001 reviews" "
Rating 4 - Poor. 33 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Stayed 2 nights in Aug 2024

8/10 Good

Wayne F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant night stay
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. Convenient location. Close to Starbucks! Fantastic burger place across the street. Would definitely stay here again.
Stayed 2 nights in Oct 2024

8/10 Good

Karen

Stayed 2 nights in Sep 2024

10/10 Excellent

Edith

Traveled with partner
Excellent property in an excellent location.
Stayed 1 night in Oct 2024

6/10 Okay

Ashley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

sheneka

Stayed 2 nights in Jun 2024

10/10 Excellent

Christina

Traveled with partner
Clean room. Extremely nice staff. Pretty good hot breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast was very good, the first time that I’ve had Fried Eggs sunny side up! It was well stocked, even up to the 9am closing of the Free Breakfast!🎩
Stayed 2 nights in Oct 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 nights of comfort!
The room was clean and bed was comfortable. Breakfast had good variety. Good location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous and friendly. Room was clean and spacious. Breakfast was excellent. Bed was comfortable. Had plenty of plugs for devices like ipads and phones etc.
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert, Branford

Stayed 1 night in Sep 2024

2/10 Terrible

Andisheh

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is the single worst hotel I've ever stayed in in my life. The sheets and bathroom were clean, but every other part of the room was dirty. The room reeked of cigarettes and the smell left an imprint on our clothes. Housekeeping never got around to our room, even on the 3rd day. I called the front desk, waited on hold for 15 mins, asked them for housekeeping and was told they had gone for the day (at 3 pm) This property is motel level at hotel prices. If I wanted a dirty hotel with no service, I would have saved $300 and stayed at a Motel 6.
Stayed 3 nights in Oct 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to I-40 and Hanes Mall area
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

6/10 Okay

Alex

Liked: Cleanliness, staff & service
I liked thats the room was spacious and didnt feel cramped
Stayed 1 night in Oct 2024

6/10 Okay

Sara

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was phonic at hotels
Stayed 2 nights in Oct 2024

10/10 Excellent

Claudia

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows suck!
Stayed 1 night in Oct 2024

2/10 Terrible

Tricia, Winston salem

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave us another room, after ours was used already that night...
Stayed 1 night in Jul 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Major improvement over competition.
2 nd hotel we checked into that night.
Stayed 1 night in Oct 2024

8/10 Good

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Taylor

Traveled with family
Liked: Amenities, property conditions & facilities
The night manager was incredibly nice!
Stayed 1 night in Oct 2024