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Embassy Suites Hotel Winston-Salem

3.5 star property

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Photo gallery for Embassy Suites Hotel Winston-Salem

Lobby
Lobby
27-inch TV with cable channels, pay movies, MP3 dock
Exterior
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Bar
  • Gym
$115
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
460 N Cherry St, Winston-Salem, NC, 27101
  • Place, Benton Convention Center
    ‪1 min walk‬
  • Place, Old Salem
    ‪18 min walk‬
  • Place, Wake Forest University Baptist Medical Center
    ‪2 min drive‬
  • Airport, Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪28 min drive‬

Room options

View all photos for Two Queen Suite Acc with Tub Non Smoking

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Two Queen Suite Acc with Tub Non Smoking

7.0 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive, One King Bed, Non-Smoking

Executive, One King Bed, Non-Smoking | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Executive, One King Bed, Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Suite, Non-Smoking

27-inch TV with cable channels, pay movies, MP3 dock

Two Bedroom Suite, Non-Smoking

8.0 out of 10
Very good
(5 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

King, Premium Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Premium Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking

Bathroom shower

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Accessible, Non Smoking

Shower, free toiletries, hair dryer, towels

Suite, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Accessible, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, Non Smoking

27-inch TV with cable channels, pay movies, MP3 dock

Premium Suite, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Premium Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite 2 Queens, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Suite 2 Queens, Non Smoking

8.0 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior
Hampton Inn & Suites Winston-Salem Downtown
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.5 out of 5, Wonderful, 604 reviews
Hampton Inn & Suites Winston-Salem Downtown

About this property

Embassy Suites Hotel Winston-Salem

3.5-star Winston-Salem hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area.
Embassy Suites Hotel Winston-Salem offers 146 accommodations with MP3 docking stations and safes. Rooms open to balconies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Winston-Salem hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Embassy Suites Hotel Winston-Salem features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site at this 3.5-star property. Event facilities measuring 24003 square feet (2230 square meters) include conference space. This Winston-Salem hotel also offers coffee/tea in a common area, a convenience store, and room service (during limited hours).

Embassy Suites Hotel Winston-Salem is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
E'teri Restaurant and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • E'teri Restaurant and Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24,003 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (68 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Winston-Salem
Embassy Suites Winston-Salem
Embassy Suites Hotel Winston Salem
Embassy Suites Winston Salem
Embassy Suites Hotel Winston-Salem Hotel
Embassy Suites Hotel Winston-Salem Winston-Salem
Embassy Suites Hotel Winston-Salem Hotel Winston-Salem

Reviews

Embassy Suites Hotel Winston-Salem Reviews

7.2

Good

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 385 out of 1001 reviews
Rating 8 - Good. 195 out of 1001 reviews
Rating 6 - Okay. 145 out of 1001 reviews
Rating 4 - Poor. 137 out of 1001 reviews
Rating 2 - Terrible. 139 out of 1001 reviews

Reviews

10/10 Excellent

Alysa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

April

Stayed 3 nights in Jul 2025

6/10 Okay

Martin, Denver

Traveled with family
Getting pretty run-down. Like many of the Embassy Suites we’ve stayed in lately
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay, felt like a Marriott i stayed in New Orleans. Downtown WS is a great place, tons of restaurants and history
Stayed 1 night in Jul 2025

4/10 Poor

Adam

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice area but needs improvement

Check in was slow, parking not included, got a non smoking room and it smelled like weed, son’s bed had a cigarette burn in the sheet. Phone in the room did not work to contact the front desk. Had to go down to ask for bedding for the pull out couch. After 40 mins no one showed up with the bedding so we had to go back down. Were told that the guy who was supposed to do it didn’t have a walkie talkie and didn’t know. Just to have the guy get up and walk 10 feet to the right of the lady helping us and get it. Breakfast was nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Leick, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Walter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel was EXTREMELY OUTDATED. The location was great. The space of the room was great as well. The staff were so friendly and helpful with our multiple room check in. The hotel was just outdated it looked like a hotel from the early 2000’s
Stayed 2 nights in Jul 2025

6/10 Okay

Kia

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Darrin

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amenities and location
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, I'd stay again

the staff was excellent, very friendly and accommodating. My room was an interior room, which I wasn't a fan of, but I didn't request a room with a window. Just felt somewhat claustrophobic not being able to open a curtain / window. The tunnel to the Benton convention center is great if you're staying there on business attending a conference at Benton. Food for breakfast was great. Dining staff was very friendly. Evening drink was nice as well. Room was very spacious. Toilet was clogged before I got there, and the room key didn't work because the battery had died on the electronic door switch. Hotel staff was very quick to repair the door and unclog toilet. Overall, stay was ok. I'd probably stay there again because of the friendly staff, good food, excellent location, and large room. I'd probably just request a room with a window view instead.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lloyd

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Jun 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights and I have no complaints! Everyone was so friendly and accommodating. Room was clean and spacious. The beds are so comfortable. Breakfast was great. Only wish parking was free. Otherwise, my family had a great stay and would definitely return.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady who cooked the omelet was great!
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Close to convention center
Stayed 3 nights in Jun 2025

2/10 Terrible

Montaja

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
*1/5 stars - Avoid Embassy Suites at all costs!* "I'm still fuming about my experience at Embassy Suites Downtown Winston Salem! Not only was my stay subpar, but the management's incompetence knows no bounds. I was charged twice due to the incompetence of one of their employees! Needless to say, I will never be staying at Embassy Suites again. If you value your hard-earned money and your sanity, stay far, far away from this dump.
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Every employee I encountered was super nice and extremely helpful.
Stayed 2 nights in Jun 2025

4/10 Poor

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

David, Newport

Stayed 2 nights in Jun 2025

6/10 Okay

Kimberly

Stayed 1 night in Jun 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great.
Stayed 2 nights in Jun 2025