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Embassy Suites Hotel Winston-Salem

3.5 star property

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Photo gallery for Embassy Suites Hotel Winston-Salem

Lobby
27-inch TV with cable channels, pay movies, MP3 dock
In-room safe, soundproofing, iron/ironing board, free cribs/infant beds
Reception
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Bar
  • Gym

Explore the area

Map
460 N Cherry St, Winston-Salem, NC, 27101
  • Benton Convention Center
    ‪1 min walk‬
  • Old Salem
    ‪18 min walk‬
  • Wake Forest University Baptist Medical Center
    ‪2 min drive‬
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, Accessible, Non Smoking

Bathroom shower

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive, One King Bed, Non-Smoking

Executive, One King Bed, Non-Smoking | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Executive, One King Bed, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(26 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Suite Acc with Tub Non Smoking

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Two Queen Suite Acc with Tub Non Smoking

7.0 out of 10
Good
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Premium Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite 2 Queens, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Suite 2 Queens, Non Smoking

8.0 out of 10
Very good
(21 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Non Smoking

27-inch TV with cable channels, pay movies, MP3 dock

Premium Suite, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite, Non-Smoking

27-inch TV with cable channels, pay movies, MP3 dock

Two Bedroom Suite, Non-Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 8
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Shower, free toiletries, hair dryer, towels

Suite, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Accessible, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

King, Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Winston-Salem Downtown

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.5 out of 5, Wonderful, (536)
$192 nightly
The price is $192 total
includes taxes & fees
Hampton Inn & Suites Winston-Salem Downtown

About this property

Embassy Suites Hotel Winston-Salem

3.5-star Winston-Salem hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area.
Embassy Suites Hotel Winston-Salem offers 146 accommodations with MP3 docking stations and safes. Rooms open to balconies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Winston-Salem hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Embassy Suites Hotel Winston-Salem features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site at this 3.5-star property. This Winston-Salem hotel also offers coffee/tea in a common area, a convenience store, and room service (during limited hours).

Embassy Suites Hotel Winston-Salem is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
E'teri Restaurant and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • E'teri Restaurant and Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (68 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities or services will be unavailable from July 4 2025 to July 18 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Winston-Salem
Embassy Suites Winston-Salem
Embassy Suites Hotel Winston Salem
Embassy Suites Winston Salem
Embassy Suites Hotel Winston-Salem Hotel
Embassy Suites Hotel Winston-Salem Winston-Salem
Embassy Suites Hotel Winston-Salem Hotel Winston-Salem

Embassy Suites Hotel Winston-Salem Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 382 out of 1008 reviews
Rating 8 - Good. 207 out of 1008 reviews
Rating 6 - Okay. 144 out of 1008 reviews
Rating 4 - Poor. 135 out of 1008 reviews
Rating 2 - Terrible. 140 out of 1008 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Lesley

Liked: Cleanliness, staff & service
The room was spacious and clean. The front desk and restaurant staff were friendly. The wine selection was atrocious, and evening reception was disappointing. However, breakfast was great. I did request an early checkout in advance, and was told to contact front desk at 8:30 am the follwing day, anbd they would have a definite answer after consulting with housekeeping manager. I called and no one had consulted with anyone and I was just told no the late checkout (I am a honors memebr and thought that might help, but it does not apparently).
Stayed 2 nights in Apr 2025

10/10 Excellent

Donnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient & clean

Convenient and clean. Helpful staff. Easy parking.
Stayed 1 night in Dec 2024

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff!!
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how the hotel was connected to the convention center and the discretion of the staff in addition to the excellent room cleaning. The only thing that I didn't like was how from the lobby to the 2nd and second floor to the fourth there were stairs in the main lounge area without stair to the third floor, It make more sense to me if there were stairs to the third floor if they already go to the fourth but that is a very minor qualm.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rosalyn

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was an excellent place to stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen, Alexandria

Stayed 1 night in Mar 2025

4/10 Poor

Michelle

Business traveler
Disliked: Staff & service, amenities
Beautiful property but left to go downstairs and room was occupied with housekeeping before we checked out. (Hours early before checkout) Item's we're stolen & never replaced. Talked to front desk said that housekeeping woyld be out soon..they stayed in room for 2 more hours..still not time for checkout. Awful services
Stayed 1 night in Dec 2024

8/10 Good

Anthony

Stayed 2 nights in Mar 2025

4/10 Poor

John

Traveled with family
Disliked: Staff & service
Do not stay here. This place is a disorganized mess. Nice people. Good property. But just a mess. Go somewhere else
Stayed 1 night in Mar 2025

6/10 Okay

Matthew

Traveled with family
Liked: Amenities
The pool was closed the second day. TV didn’t work in our room. Room finishings were sub par. Breakfast in the morning was great! Complimentary drinks upon checkin were nice, too.
Stayed 1 night in Mar 2025

10/10 Excellent

Emily

Stayed 1 night in Mar 2025

10/10 Excellent

Javontae

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience
Stayed 3 nights in Feb 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Stay

Great stay. The staff was awesome. The hotel was beautiful and clean
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I could walk to expo center.
Stayed 2 nights in Feb 2025

10/10 Excellent

Natanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Quentin

Stayed 3 nights in Jan 2025

10/10 Excellent

Veronica

Stayed 1 night in Feb 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool water was wasn’t clean and it was so cold !
Stayed 2 nights in Feb 2025

4/10 Poor

Victor Hugo

Traveled with family
Disliked: Staff & service

unsecured place

I spent a night there and someone opened my car and stole a lot of things. The hotel says they can't do anything about it and that they've already had reports from other clients that the same thing has happened to them. And that I should call the police. It's a very unsafe place.
Stayed 1 night in Feb 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel with near by bars. The only con is paid parking but that's to be expected when hotels are downtown.
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience breakfast and customer service was on point!!
Stayed 1 night in Feb 2025

10/10 Excellent

Farisma

Traveled with family and small children
Liked: Property conditions & facilities
Front desk staff was amazing
Stayed 1 night in Feb 2025