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Hampton Inn & Suites Winston-Salem/University Area, NC

2.5 star property

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Photo gallery for Hampton Inn & Suites Winston-Salem/University Area, NC

Terrace/patio
Exterior
Minibar
Reception
Studio Suite, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Parking included

Explore the area

Map
309 Summit Square Ct, Winston-Salem, NC, 27105
  • Grand 18-Winston-Salem
    ‪2 min drive‬
  • SciWorks
    ‪2 min drive‬
  • Wake Forest University
    ‪6 min drive‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪8 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed, Accessible, Non Smoking

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for One King Accessible Tub Nonsmoking

In-room safe, desk, blackout drapes, iron/ironing board

One King Accessible Tub Nonsmoking

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two queens

In-room safe, desk, blackout drapes, iron/ironing board

Two queens

  • 700 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

  • 678 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 700 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Room | In-room safe, desk, blackout drapes, iron/ironing board

Room

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for King bed

In-room safe, desk, blackout drapes, iron/ironing board

King bed

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Suites Hanes Mall

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1007)
The price is $93
per night
$107 total
includes taxes & fees
Feb 25 - Feb 26
Comfort Suites Hanes Mall

About this property

Hampton Inn & Suites Winston-Salem/University Area, NC

Winston-Salem hotel with indoor pool
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.
Hampton Inn & Suites Winston-Salem/University Area, NC offers 94 accommodations with MP3 docking stations and safes. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn & Suites Winston-Salem/University Area, NC features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 980 square feet (91 square meters) include conference space. This business-friendly hotel also offers barbecue grills, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Hampton Inn & Suites Winston-Salem/University Area, NC has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 980 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn University Area Winston-Salem
Hampton Inn University Area Hotel Winston-Salem
Hotel Hampton Inn and Suites University Area Winston-Salem
Winston-Salem Hampton Inn and Suites University Area Hotel
Hampton Inn and Suites University Area Winston-Salem
Hampton Inn University Area Winston-Salem
Hampton Inn University Area Hotel
Hotel Hampton Inn and Suites University Area
Hampton Inn University Area
Hampton Inn Suites University Area
Hampton Inn University Area
Hampton Inn & Suites Winston-Salem/University Area, NC Hotel

Hampton Inn & Suites Winston-Salem/University Area, NC Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 620 out of 978 reviews
Rating 8 - Good. 249 out of 978 reviews
Rating 6 - Okay. 63 out of 978 reviews
Rating 4 - Poor. 26 out of 978 reviews
Rating 2 - Terrible. 20 out of 978 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

marcy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent except the manager said no to cookies. Booo the cookies are great for customers
Stayed 2 nights in Oct 2024

10/10 Excellent

LEONARD

Liked: Cleanliness, staff & service, property conditions & facilities
It was a 1 night stay that gave me a very pleasant experience: comfortable bed, clean bathroom and excellent breakfast and service!
Stayed 1 night in Nov 2024

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in NC that I stayed in. The hotel was clean, very clean. And the staff was amazing! I couldnt have had a better place for my stay. Infact, I had left a previous property and checcked into here due to the wonderfulness offered
Stayed 3 nights in Oct 2024

6/10 Okay

David

Business traveler
The hotel is in serious need of renovation. It is run down.
Stayed 3 nights in Oct 2024

10/10 Excellent

steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient for us on our trip
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Updated, clean with comfy bed and hot shower. All my needs were met.
Stayed 1 night in Oct 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities
An older property, but well maintained with comfortable clean rooms. Our room had an older bathroom that showed wear and tear. We were on the shopping center side of hotel and cars were doing burn outs in the empty parking lot! Indoor pool was clean, but unheated. Breakfast was good with plenty of options. Good rates, friendly staff.
Stayed 1 night in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Oct 2024

8/10 Good

theodore

Business traveler
Nice place. Good area
Stayed 1 night in Oct 2024

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very comfortable bed. Thats a big complement since i have herniated disc
Stayed 1 night in Oct 2024

2/10 Terrible

Brittany

Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding in customer service. Very friendly and pleasant, as well as informative.
Stayed 1 night in Oct 2024

4/10 Poor

Greta

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not Hilton quality
Beds had no box spring and were incredibly low to the floor. Sheets didn’t even fit on the bed. Bed was uncomfortable. There were no black out curtains - just a shade that let a lot of parking lot light in. Hotel was loud.
Stayed 1 night in Oct 2024

10/10 Excellent

Lionel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!!!
Top to bottom professional yet warm and welcoming. One of my best lodging experiences at any level! My compliments
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for the price, IMO. Including marble counter in bathroom, very clean, very nice breakfast selection (as best these restaurants can do, for the price)... including omelettes (not usually served at these types of hotels), and very courteous staff.
Stayed 1 night in Sep 2024

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good for what we needed. Convenient to college that we needed to visit, not a fabulous area but was close to schools. Property and room was clean.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at lots of hotels, some of which are very nice resorts. I’ve never met a staff as friendly as this staff. I don’t know all of the names but Blue, the person working next to him and the woman that worked in the breakfast area both mornings (9/28 and 9/29) were strikingly different (better) than other people in their positions. It was as if I was at a bed and breakfast. Please make sure they know they’re doing a wonderful job.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jonathon

Business traveler
Disliked: Staff & service, property conditions & facilities
They are rude and lazy.
The first room of our 3 night stay started out ok. Here is what I noticed. The shower would not get hot. When I asked about it I was told to run the sink water cause the water heater was on other side. I Ran the water for over 5 minutes and still not hot. Then the curtain is so short the water leaks to the floor and you need extra towels to clean it up. The AC is set to a certain temperature and even if you lower the temp it will not get colder. Staff was rude and not helpful just on their phones or sitting around chatting. They moved us to our second room where the curtain again was to short. Water temp was great but the water faucets were falling offf. The AC had the same issue. I don’t think the small savings you might get is worth staying here. Stay downtown.
Stayed 3 nights in Sep 2024

10/10 Excellent

Evone

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Melinda

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King bed room was spacious with a large desk for working.
Stayed 1 night in Sep 2024

6/10 Okay

Miriam

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room was spacious. Carpeting in hallways was buckling and needed to be replaced. Breakfast could have been a lot better. No fruit. Limited choices. Staff were friendly and helpful. Housekeeping was every other day. That was a disappointment. It should have been everyday.
Stayed 2 nights in Sep 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the room was very spacious and in very good condition. I enjoyed the breakfast which was a hot breakfast and pretty good. Check-in and check-out was quick and easy. Overall the stay was very good.
Stayed 1 night in Sep 2024

10/10 Excellent

Mei Qing

Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and good breakfast
Stayed 1 night in Sep 2024

4/10 Poor

Paige

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Unbelievably, this hotel had no hot water during peak times of water use. I would rank this hotel highly if not for this basic expected amenity. The person at the front desk incredulously said with a straight face that there is no hot water when the hotel is full!
Stayed 1 night in Sep 2024