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Microtel Inn by Wyndham Winston Salem

2.0 star property

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Photo gallery for Microtel Inn by Wyndham Winston Salem

Exterior
Reception
Lobby
Interior detail
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

5.0 out of 10

Popular amenities

  • Laundry
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
100 Capital Lodging Ct, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪6 min walk‬
  • Wake Forest University Baptist Medical Center
    ‪6 min drive‬
  • Wake Forest University
    ‪13 min drive‬
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, microwave, fridge

Standard Room, 2 Queen Beds, microwave, fridge | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, microwave, fridge

  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-in Shower)

  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Bathub W/grab Bars)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Bathub W/grab Bars)

  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Seasonal outdoor pool

Quality Inn & Suites Hanes Mall

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.5 out of 5, Good, (1001)
$104 nightly
The price is $104 total
includes taxes & fees
Quality Inn & Suites Hanes Mall

About this property

Microtel Inn by Wyndham Winston Salem

Winston-Salem hotel close to Hanes Mall
Along with coffee/tea in a common area, this hotel has concierge services and dry cleaning. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Microtel Inn by Wyndham Winston Salem offers 98 accommodations with safes and complimentary toiletries. Cable television is provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and concierge services. Onsite uncovered self parking is complimentary.

Microtel Inn by Wyndham Winston Salem has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Microtel Inn Winston Salem
Microtel Inn Wyndham Hotel Winston Salem
Microtel Inn Wyndham Winston Salem
Microtel Inn Wyndham Winston Salem Hotel
Microtel Inn by Wyndham Winston Salem Hotel
Microtel Inn by Wyndham Winston Salem Winston-Salem
Microtel Inn by Wyndham Winston Salem Hotel Winston-Salem

Microtel Inn by Wyndham Winston Salem Reviews

Reviews

5.0
Rating 10 - Excellent. 60 out of 324 reviews
Rating 8 - Good. 33 out of 324 reviews
Rating 6 - Okay. 46 out of 324 reviews
Rating 4 - Poor. 49 out of 324 reviews
Rating 2 - Terrible. 136 out of 324 reviews

4.6/10

Cleanliness

6.0/10

Staff & service

4.2/10

Amenities

4.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Cara

Disliked: Cleanliness, staff & service
I've stated this hotel for about 6 weeks so far the service at the front desk is okay as hotels go but the housekeeping is terrible. I started setting my trash outside the door so they can pick it up but the housekeeping guy told us not to leave the trash outside the door to take it to the dump ourselves. There is no laundry service here at the hotel and the sheets and towels we had to take them to the laundry room myself and then go to the front desk and ask for more they don't come around and replace anything including toilet paper.
Stayed 21 nights in Feb 2025

2/10 Terrible

teresa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting. Lobby smelt of smoke. I asked the clerk if it was smoke free and she assured me it was. The elevator smelt like it was just 'hot boxed (pot) and my room was used, even though i checked in at 8 p.m. Terrible experience. Do yourself a favor and walk across the parking lot to the Comfort Inn
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Stayed 1 night in Mar 2025

10/10 Excellent

shermaine

Liked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Cata

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 4 nights in Feb 2025

10/10 Excellent

Carmelo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Great overall.
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Christopher

Ok
Stayed 3 nights in Feb 2025

2/10 Terrible

Tristan

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Stayed 3 nights in Feb 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Shermaine

Stayed 2 nights in Feb 2025

2/10 Terrible

Steven

Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like anything 😕 i want my money back honestly
Stayed 1 night in Feb 2025

10/10 Excellent

Julia

Liked: Staff & service, room comfort

Good job

My stay was rather enjoyable. Had some trouble with my card key and heater in my room but front desk was more than friendly enough to help out and resolve the issues. Room could’ve been a bit more clean, beds weren’t properly made, dead stink bugs on the floor, shower was also dirty. But overall I had a good stay and would revisit.
Stayed 1 night in Feb 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean housekeeper and front desk was respectful
Stayed 1 night in Feb 2025

10/10 Excellent

Megan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Feb 2025

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad location

You really don’t want to know but they had no phone service even to the front desk outside calls could not get through. The first room they gave us one light did not work the refrigerator did not work. The smoke detector did not have a battery. They advertise a breakfast and they give you a breakfast bag that is not diabetic friendly. They had Kleenex in the room. Our room did not have toilet paper. While I was there I heard other people that had problems one that said it was scattered with beer cans. There was a least five other occasions where they were changing rooms. I am also upset I asked for my money back so we could go somewhere else they said had to through you but never could reach anyone. I would to say that was the first time have been taken by a windham property but it was just as bad in our stay in Greensboro back in November. I have always had good results with Hotel.com and though I don’t use hotels often I was in Winston for my mom’s funeral. I will use Hotel.co or windhym places ever again. I’m reporting all of the things I have said to the stateofNC and to the WSFD on these violations. You need to do a better job on who you suggest. My name is David Wooten and my address is 341 Lakeview Church Road LinwoodNC 27299 my phone n7mber is 336-596-0762
Stayed 4 nights in Feb 2025

6/10 Okay

Erica

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were actually friendly. Inside signs EVERYWHERE "$100 cash deposit all guests no matter what..." we were not charged fortunately. The real issues stemmed from NO signage or property lights (literally couldn't find the place at 11 PM) it was pitch black outside, building was literally hidden. At 5 AM we were awaken by a man arguing and being belligerent right beside our room and a door slammed over half a dozen times. Place attracts a rough crowd, be vigilant.
Stayed 2 nights in Feb 2025

2/10 Terrible

Antonio

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I did not stay. Went in to check the room out hair on the toilet and sink, dirty nightstands. Nasty window seat. Holes in the sheets. Broken furniture. Torn drapes. Unacceptable. Knowing I wasn’t going to get a refund, it didn’t matter could stay in that nasty hotel.
Stayed 2 nights in Feb 2025

2/10 Terrible

wayne

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Cara

Stayed 2 nights in Feb 2025

2/10 Terrible

kevin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrendous absolutely avoid!!!!

Horrendous, whilst queuing to check in all 3 guests Infront of me had checked in and were complaining that their rooms had not been cleaned, had no bed sheets, the host was then just reassigning them to different rooms, one guest then quickly returned to say that someone was already occupying that room. Reluctantly I went on to check in, we had 2 rooms booked, we were given 2 rooms together at first glance 1 room seemed ok, but the other had no bed linen, bath was full of dirty towels and garbage scattered all over the room. We were then assigned another room, opened the door to find it was already occupied by another guest. We were then assigned another room which is now at the other end of the building from our other room, again it had not been cleaned and had no bed linen, when we returned to reception we were just given clean bed sheets and told to make the beds ourselves. We did so then returned our other room which we thought was ok, when we actually pulled back the bed quilt, we found the sheets had not been changed, were heavily stained and had body hairs from the previous guests. My wife used the bathroom, when she flushed the toilet, it literally flooded the bathroom floor. We decided at this point to leave, on the way to reception we could hear raised voices, when we got there, there were several very unhappy customers with similar complaints. We handed our keys back, were told we would not be charged for the rooms. Lies they have charged 2 rooms for 3 nights each.
Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Everything was dirty, stains on the sheets and blanket, filthy sink and shower doors.
Stayed 1 night in Jan 2025

2/10 Terrible

Gerald

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Place is a dump
Stayed 2 nights in Feb 2025