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Quality Inn & Suites Hanes Mall

2.5 star property

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Photo gallery for Quality Inn & Suites Hanes Mall

Seasonal outdoor pool
Aerial view
Free daily self-serve breakfast
Lobby
Point of interest

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
$69
includes taxes & fees
Nov 2 - Nov 3

Explore the area

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2008 S Hawthorne Rd, Winston-Salem, NC, 27103
  • Place, Novant Health Forsyth Medical Center
    ‪5 min walk‬
  • Place, Hanes Mall
    ‪10 min walk‬
  • Place, Wake Forest University Baptist Medical Center
    ‪4 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 2 Double Beds, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Single Room, 2 Double Beds, Smoking

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Accessible Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Non Smoking

  • 576 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Smoking (Upgrade)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

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  • Parking included
  • Free WiFi
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About this property

Quality Inn & Suites Hanes Mall

Winston-Salem hotel walkable to Novant Health Forsyth Medical Center
A seasonal outdoor pool, a business center, and a 24-hour front desk are available at this hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a garden, a picnic area, and RV/bus/truck parking are onsite.
Quality Inn & Suites Hanes Mall offers 146 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and 3 meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and a garden. Onsite self parking is complimentary.
A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May 26 to September 04

Property is also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Reviews

Quality Inn & Suites Hanes Mall Reviews

6.8

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 270 out of 1017 reviews
Rating 8 - Good. 285 out of 1017 reviews
Rating 6 - Okay. 164 out of 1017 reviews
Rating 4 - Poor. 125 out of 1017 reviews
Rating 2 - Terrible. 173 out of 1017 reviews

Reviews

4/10 Poor

Brian

Disliked: Cleanliness, property conditions & facilities
It was near mall and access to freeway
Stayed 2 nights in Jul 2025

4/10 Poor

William

Stayed 1 night in Jul 2025

10/10 Excellent

Barbaro Amador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Michelle

Stayed 5 nights in Jul 2025

4/10 Poor

Mary

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Probably won’t book again

Not very appealing outside. Room was clean for most part. Carpet was stained. Lots of commotion outside. Pool was broke a large mosquito pit. The price was good.
Stayed 1 night in Jul 2025

8/10 Good

Joshua, Lithonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this property.
Stayed 1 night in Jul 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service
Rooms were good. They are upgrading the amenities
Stayed 2 nights in Jul 2025

6/10 Okay

srilaxmi

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was difficult to close the door because it was warped, tv didn't work. Didn't know about a light switch behind the curtain for one of the lamps to work
Stayed 1 night in Jul 2025

4/10 Poor

Charlotte

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Kimberley

Stayed 3 nights in Jul 2025

2/10 Terrible

Nadin

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel stay was horrible. There was no indication on the website they would be asking for a $100 deposit. There were bed bugs in the carpet and I got bit multiple times. The room smelled.. The walls were dirty. The AC did not work well. One of the rooms were not vacuumed. the door was ajar or broken and would not close all the way. We found a cockroach. There were people outside all hours of the day and night smoking marijuana and cigarettes. Even though we were in a non smoking room when people were outside smoking the smell would come into the room. The hotel room next to ours was vandalized or trashed. We felt very unsafe. One of the keys to the rooms was always getting de-activated. I did mention some of the issues to the staff but they dont seem to care.
Stayed 3 nights in Jul 2025

2/10 Terrible

ben

Traveled with family and small children
Disliked: Amenities
Nothing
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Stayed 1 night in Jun 2025

4/10 Poor

Jennifer

Stayed 1 night in Jun 2025

10/10 Excellent

Meybel

Stayed 1 night in Jun 2025

10/10 Excellent

Anderson

Stayed 1 night in Apr 2025

2/10 Terrible

Anibal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cockroaches

This place was nasty! There were cockroaches all over the property. The breakfast section had a Cockroach laying on her back floating with her legs. I took also a picture of it! The place place looked like a shelter!
Stayed 3 nights in Jun 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We saw roaches and ended up checking out early! The room was old and dirty!
Stayed 3 nights in Jun 2025

2/10 Terrible

Kris

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Condemned

Very bad homeless everywhere room and building needs condemned
Stayed 1 night in Jun 2025

4/10 Poor

Becky, Wilmette

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing good about this property, were the beds were great.
Stayed 2 nights in Jun 2025

8/10 Good

Steven

Stayed 1 night in Jun 2025

10/10 Excellent

Sheryl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff super friendly, breakfast pretty good, older hotel showing it's age, but very affordable and comfortable for my dog and I
Stayed 2 nights in May 2025

2/10 Terrible

Keith

Stayed 1 night in May 2025

8/10 Good

Robyn

Liked: Cleanliness
Stayed 1 night in Jun 2025