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Springhill Suites by Marriott Winston-Salem Hanes Mall

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Springhill Suites by Marriott Winston-Salem Hanes Mall

Lobby
Exterior
Studio, 2 Queen Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Indoor pool, open 8 AM to 10 PM, pool umbrellas
Studio, 1 King Bed, Non Smoking | Living area | 42-inch LCD TV with cable channels, TV, Netflix

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Gym
    Gym
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1015 Marriott Crossing Way, Winston-Salem, NC, 27103
  • Hanes Mall
    3 min drive
  • Novant Health Forsyth Medical Center
    4 min drive
  • Wake Forest University Baptist Medical Center
    6 min drive
  • Winston-Salem, NC (INT-Smith Reynolds)
    14 min drive

Room options

Studio, 2 Queen Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds, Non Smoking

  • 420 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed, Non Smoking

  • 410 sq ft
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Comfort Suites Hanes Mall

Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (1003)
The price is $91
per night
$105 total
includes taxes & fees
Dec 7 - Dec 8
Comfort Suites Hanes Mall

About this property

Springhill Suites by Marriott Winston-Salem Hanes Mall

3-star Winston-Salem hotel close to Hanes Mall
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. Housekeeping is available on request.
Springhill Suites by Marriott Winston-Salem Hanes Mall offers 95 air-conditioned accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with twin sofa beds and day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Springhill Suites by Marriott Winston-Salem Hanes Mall features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Springhill Suites by Marriott Winston-Salem Hanes Mall is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Marriott Hanes
Springhill Suites Marriott Hanes Hotel
Springhill Suites Marriott Hanes Hotel Winston-Salem Mall
Springhill Suites Marriott Winston-Salem Hanes Mall
Springhill Suites Marriott Winston-Salem Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall
Springhill Suites by Marriott Winston Salem Hanes Mall
Springhill Suites riott Hanes
Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel

Springhill Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 651 out of 1026 reviews" "
Rating 8 - Good. 248 out of 1026 reviews" "
Rating 6 - Okay. 72 out of 1026 reviews" "
Rating 4 - Poor. 35 out of 1026 reviews" "
Rating 2 - Terrible. 20 out of 1026 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very nice. The only thing - the refrigerator wasn't very cold.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room # 117: Lights did not work, large red stain on carpet, worn through furniture. Ground floor did not feel safe as there was a screw in the window track that was not fastened all the way. When requested alternative room on higher floor for safety front desk staff said “no,” that the cleaning staff was really slow, and we would have at least a two hour wait.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came for one night. The room was clean and the staff was very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

8/10 Good

Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 8 nights in Aug 2024

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Aug 2024

10/10 Excellent

Marsha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice and clean place our families only complaint would be that the pool was smaller than expected for a Marriott and there was a no hot tub but great place!
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2024

10/10 Excellent

Rakisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Maria, Ponte Vedra Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast area was small and crowded
Stayed 1 night in Aug 2024

4/10 Poor

Truth

Traveled with family
Liked: Amenities
I always request high floor so I do not have to deal with a lot of noise. Well, I was unable to stay on a high floor during my stay because my I arrived in my room (initially on the 3rd floor), I could tell the bedding had not been changed on one of the beds. I definitely was not going to have myself nor my child sleep on USED bedding. Vanessa, at the front tried to accommodate me by then sending me to a room on the first floor (which had an awful..funny smell) and the second floor. This room was better and the bedding and towels were clean. I really appreciate SpringHill having quiet hours from 10-6. Unfortunately, at 6:03, I fist stomping. How and why someone is continuously walking in a room for over an hour and a half IDK. I tried to rest especially since I had to work that afternoon but it was not happening. I know hotel staff can’t control the noise level however, this is exactly why I request rooms on the high floor. Maybe I would’ve been able to get some rest. I ended up checking out before 8:00, not being able to enjoy my full time and I don’t appreciate that AT ALL.
Stayed 1 night in Jul 2024

6/10 Okay

Jonathan

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.
Stayed 1 night in Jul 2024

10/10 Excellent

STEVE

Liked: Cleanliness, staff & service, property conditions & facilities
Great condition
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
No issues with our stay, would stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sharolyn

Stayed 1 night in Jul 2024

10/10 Excellent

Nilsa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, easy check in and check out. Room was very spacious and clean.
Stayed 1 night in Jul 2024

8/10 Good

Jenee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff very clean great value bed lumpy and very uncomfortable
Stayed 1 night in Jul 2024