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Spark by Hilton Winston-Salem University

3.0 star property

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Photo gallery for Spark by Hilton Winston-Salem University

Room, 1 King Bed with Sofa bed | Living area | Flat-screen TV
Reception
Room, 2 Queen Beds | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Indoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
200 Mercantile Dr, Winston-Salem, NC, 27105
  • Grand 18-Winston-Salem
    ‪6 min walk‬
  • Wake Forest University
    ‪5 min drive‬
  • Lawrence Joel Veterans Memorial Coliseum
    ‪8 min drive‬
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Living area | Flat-screen TV

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Spark by Hilton Winston-Salem University

3-star Winston-Salem hotel with indoor pool
An indoor pool, a fitness center, and coffee/tea in a common area are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Spark by Hilton Winston-Salem University offers 89 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Spark by Hilton Winston-Salem University features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This Winston-Salem hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Spark by Hilton Winston-Salem University has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 1 and June 30.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Motel Winston-Salem
Comfort Inn Winston-Salem
Baymont Inn Winston Salem Motel
Baymont Inn Winston Salem
Baymont Wyndham Winston Salem Motel
Baymont Wyndham Winston Salem
Baymont Inn Suites Winston Salem
Winston Salem Inn Suites
Baymont by Wyndham Winston Salem
Spark by Hilton Winston Salem University
Spark by Hilton Winston-Salem University Hotel
Baymont by Wyndham Winston Salem University Area
Spark by Hilton Winston-Salem University Winston-Salem
Spark by Hilton Winston-Salem University Hotel Winston-Salem

Spark by Hilton Winston-Salem University Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 76 out of 139 reviews
Rating 8 - Good. 31 out of 139 reviews
Rating 6 - Okay. 13 out of 139 reviews
Rating 4 - Poor. 9 out of 139 reviews
Rating 2 - Terrible. 10 out of 139 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kai

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Shenu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Cherisha

Liked: Amenities, property conditions & facilities
Great Stay
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

HOPE NOEL

Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

DENISE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Scott

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is supposed to be a non-smoking hotel, but this clearly isn’t enforced at all. The entire hotel reeks of weed and cigarettes. There were several times where we got on the elevator and could barely breath, One of our neighbors smoked the entire time we were there, and it smelled up our entire room. We mentioned it to the staff, but nothing was done about it. In addition, the breakfast is pretty basic and the hotel isn’t in the best shape despite being recently renovated. The water pressure in our shower was very weak. The only real positive is the staff - they were all very friendly. Bottom line: if the smell of weed and cigarettes bother you, do not stay here. On the other hand, if you are looking for a non-smoking hotel that doesn’t enforce it, this is the place for you.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Amanda

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness
i have stayed here on multiple occasions and have recommended to friends. last trip into town, our friends we were traveling with had a room that had alcohol left in and wasn’t cleaned. i figured it was a one off. this trip, i had two rooms and one room smelt of weed and room had to be moved. this is twice now that conditions were unsatisfactory. front staff was supposed to make the situation right and i am still awaiting.
Stayed 1 night in Mar 2025

6/10 Okay

Scott

Traveled with group

?

Couldn’t get television to connect to live tv and neither could young lady that worked there after an hour or better wait. Coffee was tepid the next morning when we left. Building is showing some age issues
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Shamika

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff here are very professional. This property is clean and comfortable.
Stayed 7 nights in Mar 2025

10/10 Excellent

Gene

Stayed 3 nights in Mar 2025

8/10 Good

Cumhur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EV car charger does NOT work. This is a very important information for us. So please CORRECT your listing.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Allison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and quiet. Beds were comfortable and the staff were welcoming. The location was convenient for us being right off of the highway.
Stayed 1 night in Mar 2025

8/10 Good

Beverly

Liked: Staff & service, amenities, property conditions & facilities
The only (minor) complaint is the though there is a microwave in the common area, there are none in the room. This is a great place to stay!
Stayed 4 nights in Mar 2025

10/10 Excellent

JEANETTE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Patricia

So when we arrived, mind you check in is 3, got there at 3:09 but they were in the middle of a shift change so had to wait 10 min for that. Why do a shift change at check out time then. Also there is no microwave in the room. Only a community one in the lobby, must have missed this on the amenities when we booked. Ice machine was broken on the 2nd floor. Took the stairs down from the top floor to prevent taking the elevator…door was locked to access the first floor. The other guests at the hotel were loud, slamming doors and smelled liked weed. Our room kept getting a whiff of weed and I think it was the pillows but I’m not sure. That was of course not the fault of the hotel. Just wasn’t what we expected but only needed one night. Didn’t try the breakfast since we had breakfast plans.
Stayed 1 night in Mar 2025

6/10 Okay

Lindsay

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only real positive about our stay was the girl working the front desk on the afternoon shift. The initial look of the hotel was very pleasant, check in was great and she was so friendly and polite. We drove 14 hours from Northern Ontario, Canada, like many the first thing we wanted was a shower. First glance to the room appeared clean and orderly, but no sooner we opened the shower curtain there was literal poo on the inside of the curtain and poopy hand marks on the edge of the tub and shower tap. Housekeeping just didn’t bother opening or changing the curtains between guests. Our bath mat and towels were damp as if used and just refolded, did not smell clean. Bedding was also clearly used and just tidied. I called the front desk and requested housekeeping to come clean and correct, upon her arrival she just tried to hand me the clean linens and told me to toss the dirty into the hallway and she would collect later on. Was very snooty when I informed her I had JUST checked in and not going to do it. She mumbled under her breathe insults in Spanish unaware we speak Spanish ourselves and got more upset when we responded back to her. The pool area is full of black mold. The walls from floor to ceiling, around all the windows, etc. There’s no ventilation to rid the heat/moisture. We walked in and could smell it, we circled the room saw it and immediately walked out. Walls are so thin we woke up thinking someone was in our room the conversation was so clear.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tarra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick service safe area great parking. Very close to stores.
Stayed 1 night in Mar 2025