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WoodSpring Suites Winston-Salem near Hanes Mall

2.5 star property

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Photo gallery for WoodSpring Suites Winston-Salem near Hanes Mall

Pillowtop beds, individually decorated, individually furnished, desk
Queen Suite | Private kitchen | Full-size fridge, microwave, stovetop
Front of property
Pillowtop beds, individually decorated, individually furnished, desk
Queen Suite w/ Dishwasher (Dishes/Cookware Included) Accessible Roll-in Shower | Private kitchenette | Full-size fridge, microwave, stovetop

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Parking included
  • Air conditioning
  • Kitchen

Explore the area

Map
1908 Margaret Street, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪7 min walk‬
  • Novant Health Forsyth Medical Center
    ‪14 min walk‬
  • Wake Forest University Baptist Medical Center
    ‪4 min drive‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Queen Suite Two Queen Beds

Pillowtop beds, individually decorated, individually furnished, desk

Queen Suite Two Queen Beds

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room, 2 Queen Beds, Non Smoking

Pillowtop beds, individually decorated, individually furnished, desk

Basic Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Suite with Sofa Accessible

Pillowtop beds, individually decorated, individually furnished, desk

Queen Suite with Sofa Accessible

  • 425 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite Two Queen Beds Accessible

Pillowtop beds, individually decorated, individually furnished, desk

Queen Suite Two Queen Beds Accessible

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Suite Accessible

Pillowtop beds, individually decorated, individually furnished, desk

Queen Suite Accessible

  • 425 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room, 1 Queen Bed, Non Smoking

Pillowtop beds, individually decorated, individually furnished, desk

Basic Single Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite w/ Dishwasher (Dishes/Cookware Included) Accessible Roll-in Shower

Pillowtop beds, individually decorated, individually furnished, desk

Queen Suite w/ Dishwasher (Dishes/Cookware Included) Accessible Roll-in Shower

  • 425 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Suite, 1 Queen Bed, Non Smoking

Pillowtop beds, individually decorated, individually furnished, desk

Basic Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite

Pillowtop beds, individually decorated, individually furnished, desk

Queen Suite

  • 425 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Comfort Suites Hanes Mall

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1005)
The price is $109
per night
$125 total
includes taxes & fees
Mar 29 - Mar 30
Comfort Suites Hanes Mall

About this property

WoodSpring Suites Winston-Salem near Hanes Mall

Winston-Salem hotel walkable to Hanes Mall
A fitness center, laundry facilities, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
WoodSpring Suites Winston-Salem near Hanes Mall offers 124 accommodations with blackout drapes/curtains. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with premium digital channels and Netflix. Kitchenettes offer full-sized refrigerators/freezers, stovetops, and microwaves.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

WoodSpring Suites Winston-Salem near Hanes Mall features a fitness center, a vending machine, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

WoodSpring Suites Winston-Salem near Hanes Mall is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Raised toilet seat (16 inches high)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (10:00 AM - 6:00 PM)
The front desk hours vary at this property
Front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay
  • Bed sheets fee: USD 7.00 per accommodation, per week
  • Towels fee: USD 7 per accommodation, per week

We have included all charges provided to us by the property.

This property's general deposit is refundable via credit card at check-out, pending room inspection which include the usage of Premium Wi-Fi, phone calls and amenities for purchases (kitchenware and dishware).

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Woodspring Suites
WoodSpring Suites Winston Salem near Hanes Mall
WoodSpring Suites Winston-Salem near Hanes Mall Hotel
WoodSpring Suites Winston-Salem near Hanes Mall Winston-Salem

WoodSpring Suites Winston-Salem near Hanes Mall Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 54 out of 110 reviews
Rating 8 - Good. 25 out of 110 reviews
Rating 6 - Okay. 9 out of 110 reviews
Rating 4 - Poor. 9 out of 110 reviews
Rating 2 - Terrible. 13 out of 110 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Stayed 2 nights in Nov 2024

4/10 Poor

Dan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This by far was one of the worst hotels I have stayed at in a long time. The floors were dirty, the toilet did not work, the towel hanger was broken. The hotel had a kitchenette but did not have any plates, silverware, cookware, or cups. There was not even an ironing board.
Stayed 2 nights in Dec 2024

8/10 Good

Nathan, Winston-Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

D'Andra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Tammie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

D'Andra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager and staff here is amazing i appreciate everything they did for me today i recommend if you come into Winston-Salem looking for a place to stay WoodSpring suites right next to hanes mall is the place to be they will definitely take care of you
Stayed 7 nights in Nov 2024

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Oct 2024

10/10 Excellent

D'Andra

Stayed 7 nights in Oct 2024

10/10 Excellent

D'Andra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel great staff also nice and friendly
Stayed 7 nights in Oct 2024

2/10 Terrible

Manjinder

Business traveler
Disliked: Cleanliness, staff & service, amenities
I recently stayed at Wood Springs Suites for four nights, and unfortunately, my experience was quite disappointing. From the moment I arrived, I was greeted by a strong smell of weed in the lobby, which was unsettling. My first night on the third floor was particularly disruptive due to constant noise from slamming doors and shouting throughout the night. I was surprised to find that the office closes at 8 PM, leaving only an on-call person available for issues. I called to report the noise, but no action was taken. On the second night, I was moved to the fifth floor, which was quieter—until about 3 AM when the guest next door had a meltdown and started yelling profanities. I again contacted the on-call staff, but since this individual was a long-term resident, no resolution was offered. Eventually, the police were called, and it wasn't until around 4:30 AM that things settled down. The following nights were similarly chaotic, with more yelling and disturbances. On the fourth night, I was kept awake by someone knocking on a door and yelling for the guest to open it. As I was attending a tradeshow in High Point, NC, this lack of sleep severely impacted my experience. Additionally, despite being marketed as a hotel and suite, there were no dishes, coffee maker, iron, cups, or glasses in the room. As someone who travels frequently for work, I can confidently say this was one of the worst hotel experiences I've ever had. I cannot recommend Wood Springs Suites based on my stay
Stayed 4 nights in Oct 2024

8/10 Good

Melody

Stayed 23 nights in Sep 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sherry was super helpful and friendly.
Stayed 12 nights in Oct 2024

2/10 Terrible

Sharise

Stayed 1 night in Oct 2024

4/10 Poor

Lois

Liked: Cleanliness
Disliked: Staff & service
won't stay again.
very short staffed; front desk only open 9am-8pm. There is a number you can call off-hours but I didn't get service when I called. The room was not inviting at all. It's ok if you just need a place to stay, but I won't stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

D'Andra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

6/10 Okay

Jose

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Very inaccurate description
This is a pretty new facility but it will be run down soon as the staff is not very attentive and not available. Rooms come with a kitchen but no kitchen essentials to use. Got there at 4:30 and my room was not ready. Internet was spotting at best and it kept causing the TV to reset constantly. Description online is not accurate at all
Stayed 2 nights in Oct 2024

10/10 Excellent

Dexter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is friendly
Stayed 5 nights in Oct 2024

10/10 Excellent

D'Andra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Dexter

Business traveler
Liked: Cleanliness
Everything good clean n staff very nice
Stayed 5 nights in Oct 2024

10/10 Excellent

D'Andra

Stayed 7 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turn around trip
Needed to stay for an overnight business trip. Room was clean and spacious.Front desk after hours rep was AMAZING.
Stayed 1 night in Sep 2024

2/10 Terrible

alice

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After being on the road for 10 hours, we wanted to come to our hotel and relax. As we arrived, I was told that my room wasn’t available after I said we paid ahead of time. After them finally finding a note with my name on it, attitude change to being nice. When we finally got into our room, we obviously looked around to see what we were working with. As we noticed, the hotel room as not clean. There was hair on the bed, shower, and inside the fridge. This hotel is highly rated so this was nothing I was expecting. The one good thing I could say about this place is, the manager did hear me out and I’m working on getting things situated and fixed.
Stayed 7 nights in Sep 2024