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Atlantis Family Waterpark Hotel, Ascend Hotel Collection

3.0 star property

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Photo gallery for Atlantis Family Waterpark Hotel, Ascend Hotel Collection

3 indoor pools, seasonal outdoor pool, sun loungers
Suite, Multiple Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Suite, Multiple Beds, Non Smoking (Theme Room) | In-room safe, desk, blackout drapes, iron/ironing board
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Laundry
  • 24/7 front desk
  • Pool
  • Parking included
  • Air conditioning

Explore the area

Map
1570 Wisconsin Dells Pkwy, Wisconsin Dells, WI, 53965
  • Noah's Ark Waterpark
    ‪5 min walk‬
  • Top Secret
    ‪17 min walk‬
  • Mt. Olympus Water and Theme Park
    ‪17 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking (Bunk Bed)

Standard Room, Multiple Beds, Non Smoking (Bunk Bed) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking (Bunk Bed)

  • 500 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 800 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (Whirlpool)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Whirlpool) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Whirlpool)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 1100 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (Theme Room)

Suite, Multiple Beds, Non Smoking (Theme Room) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking (Theme Room)

  • 1100 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Water park

Mt. Olympus Water & Theme Park Resort

  • Pool
  • Kids pool
  • Waterslide
  • Parking included
3.4 out of 5, (1981)
The price is $20
per night
$79 total
includes taxes & fees
May 21 - May 22
Mt. Olympus Water & Theme Park Resort

About this property

Atlantis Family Waterpark Hotel, Ascend Hotel Collection

3-star Wisconsin Dells hotel steps from Timbavati Wildlife Park
Along with 3 indoor pools, this smoke-free hotel has a hot tub and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Atlantis Family Waterpark Hotel, Ascend Hotel Collection offers 96 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Wisconsin Dells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

3 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a hot tub.
Atlantis Family Waterpark Hotel, Ascend Hotel Collection features 3 indoor swimming pools, a waterslide, a hot tub, and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers a children's pool, barbecue grills, and a vending machine. Onsite self parking is complimentary. Guests can use the indoor pool and outdoor pool at a partner property.

Atlantis Family Waterpark Hotel, Ascend Hotel Collection is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Hot tub
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • In a state park
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per day
Cribs (infant beds) are available for USD 10.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Children's club/arcade access
  • Faxes
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Partner property pool access
  • Phone calls
  • Pool access
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 26 to September 04
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Atlantis Hotel Waterpark
Atlantis Hotel Wi Dells
Atlantis Waterpark Hotel
Atlantis Waterpark Hotel Wi Dells
Atlantis Waterpark Wi Dells
Atlantis Wi Dells
Wi Dells Atlantis
Atlantis Waterpark Wisconsin Dells
Atlantis Wisconsin Dells
Atlantis Waterpark Hotel Wisconsin Dells
Hotel Atlantis Waterpark
Atlantis Family Waterpark Hotel
Atlantis Waterpark Hotel Suites
Atlantis Hotel Wisconsin Dells Near Noah's Ark
Atlantis Family Waterpark Hotel Ascend Hotel Collection
Atlantis Family Waterpark Hotel, Ascend Hotel Collection Hotel

Atlantis Family Waterpark Hotel, Ascend Hotel Collection Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 282 out of 785 reviews
Rating 8 - Good. 164 out of 785 reviews
Rating 6 - Okay. 131 out of 785 reviews
Rating 4 - Poor. 111 out of 785 reviews
Rating 2 - Terrible. 97 out of 785 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessenia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Sandy

Traveled with family and small children, Traveled with family
we were NOT made aware of the hot tub being out of order at booking or checkin!
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer, Buffalo city

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place! Staff was excellent
Stayed 1 night in Feb 2025

6/10 Okay

Sara

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was ok. The pool area needed cleaning. There weren’t any pool towels. Two of the three areas were not in working order which was our reason for choosing this hotel. Could use an update, and furniture needs to be dusted and moved to be cleaned under/behind.
Stayed 1 night in Jan 2025

10/10 Excellent

Diane, Milwaukee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was great! They were really accommodating. Already booked my next reservation. 10 out of 10
Stayed 2 nights in Jan 2025

2/10 Terrible

Jeff

Disliked: Cleanliness, property conditions & facilities
We had one of their "Themed Suites" The room showed the hotles age. (Built in the 1970s) The whirlpool tub in the room was so tall it made it hard to get in and out of. Hotel maintenance could not even open the rooms safe. There was a large pile of frozen vomit out on the Balcony. As well as the floor on the balcony was rotted out. They advertized having 3 indoor water parks. They had no water parks. They had 2 swimming pools, a kiddie pool. (Which the 2 slides water did not work). And the Hotub did not work. They also call you at 9:45 am to ask you if everything is ok. Not good if you are sleeping and you have the Do Not Disturb sign on your door.
Stayed 2 nights in Jan 2025

6/10 Okay

harvey

Traveled with family and small children
Stayed with younger grandkids water park was nice for them but place needs a little tlc
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Last time we stay at Atlantis

I've been brining my boys here for years in the winter, well aware that this is a budget option. This stay was our last one, pool area was filthy, no clean towels available, main pool was murky with chunks of hair floating around in it, hot tub was out of service filled with algae filled water. Room was fine, shower would not get hot no matter what direction I turned the nozzle. Would not recommend, even at a reduced rate.
Stayed 1 night in Jan 2025

10/10 Excellent

Shyrita

Stayed 2 nights in Jan 2025

6/10 Okay

Donald

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lights didn't work properly in our room. One remote didn't work and when we asked for a new one, someone who spoke no english, came up to our room for a couple minutes to say something in spanish and leave and never came back to room. The waterpark kids area was in poor repair and looked like it hadn't been cleaned in a long time.
Stayed 2 nights in Jan 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is nice. It’s outdated yes, but it’s excellent for the price you pay and the amenities. I’d say this hotel caters more to younger children. We have stayed here multiple times.
Stayed 1 night in Jan 2025

2/10 Terrible

Ashley

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing Stay – Facilities in Disrepair We booked this hotel specifically for our kids because of the advertised pool and hot tub in the same room, only to be met with significant issues. Upon arrival, we were informed the pool without the hot tub was cold due to a broken heater. What we weren’t told was that the hot tub was completely out of service, and the other pool’s filter wasn’t working, leaving the water murky, milky, and full of clumps of hair. It was unhygienic and completely unusable. I have photos from a visit two years ago, and the difference is shocking—what was once a clean and well-maintained facility is now neglected and disappointing. After only two hours, we decided to check out. While we were refunded for the remaining nights, we were still charged for the first night, despite the fact that we didn’t use the room because of the unacceptable state of the facilities. This experience was extremely frustrating. We wanted to stay and enjoy our time, but the lack of transparency about the state of the amenities and the overall poor condition of the pool and hot tub made it impossible. We won’t be returning, and I’d caution others to avoid staying here until these issues are resolved.

6/10 Okay

michelle

Traveled with family
Disliked: Property conditions & facilities
Rooms were great size. The building is very old and seems very unkept. Holes in the hallway ceiling...broken chairs in the lounge area...doorknob was broken and falling off.
Stayed 1 night in Jan 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet, clean and safe.
Stayed 1 night in Jan 2025

8/10 Good

Kathi

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 4 nights in Jan 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family getaway

The suite was amazing. Staff was kind and helpful.
Stayed 1 night in Jan 2025

6/10 Okay

Shawn

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Yadira

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
I was so excited as i rented out 3 rooms for myself and family members only for the adults to come to find out that the jacuzzi wasnt even working we were so sad because its so cold out and we were looking forward to it. Also at midnight the fire alarm went off and gave us all goosebumps. it went on for a while then i tried caling front desk to find out if we were okay and i never got an answer so we went back to sleep after they shut it off and then hour later the alarm goes off again now my anxiety is off the roof my 1 year old couldnt stop crying and is having panic attacks all day today now and i didnt get an apology at check out about the alarms at night . I feel sad.. but maybe will rebook in the summer.
Stayed 1 night in Jan 2025

2/10 Terrible

stephanie

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I wasn’t notified that the hot tub wasn’t working, main reason I decided to stay there
Stayed 1 night in Jan 2025

10/10 Excellent

Tyler

Traveled with family
Liked: Staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Charita

Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was an absolute bargain!! Staff was great.
Stayed 2 nights in Jan 2025

2/10 Terrible

Jarrod

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025