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Atlantis Family Waterpark Hotel, Ascend Hotel Collection

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Atlantis Family Waterpark Hotel, Ascend Hotel Collection

3 indoor pools, seasonal outdoor pool, sun loungers
Suite, Multiple Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Suite, Multiple Beds, Non Smoking (Theme Room) | In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Laundry
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Parking included

Explore the area

Map
1570 Wisconsin Dells Pkwy, Wisconsin Dells, WI, 53965
  • Timbavati Wildlife Park
    ‪1 min walk‬
  • Noah's Ark Waterpark
    ‪5 min walk‬
  • Top Secret
    ‪17 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking (Bunk Bed)

Standard Room, Multiple Beds, Non Smoking (Bunk Bed) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking (Bunk Bed)

  • 500 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 800 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (Whirlpool)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Whirlpool) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Whirlpool)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 1100 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (Theme Room)

Suite, Multiple Beds, Non Smoking (Theme Room) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking (Theme Room)

  • 1100 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

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About this property

Atlantis Family Waterpark Hotel, Ascend Hotel Collection

3-star Wisconsin Dells hotel steps from Timbavati Wildlife Park
Along with 3 indoor pools, this smoke-free hotel has a spa tub and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Atlantis Family Waterpark Hotel, Ascend Hotel Collection offers 96 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Wisconsin Dells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

3 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a spa tub.
Atlantis Family Waterpark Hotel, Ascend Hotel Collection features 3 indoor swimming pools, a waterslide, a spa tub, and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers a children's pool, barbecue grills, and a vending machine. Onsite self parking is complimentary. Guests can use the indoor pool and outdoor pool at a partner property.

Atlantis Family Waterpark Hotel, Ascend Hotel Collection is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas
  • Waterslide

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In a state park
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests can visit the waterpark prior to check-in. The amount of tickets offered is the same as the occupancy of the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per day
Cribs (infant beds) are available for USD 10.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Children's club/arcade access
  • Faxes
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Partner property pool access
  • Phone calls
  • Pool access
  • Spa tub access

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 26 to September 04
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Atlantis Hotel Waterpark
Atlantis Hotel Wi Dells
Atlantis Waterpark Hotel
Atlantis Waterpark Hotel Wi Dells
Atlantis Waterpark Wi Dells
Atlantis Wi Dells
Wi Dells Atlantis
Atlantis Waterpark Wisconsin Dells
Atlantis Wisconsin Dells
Atlantis Waterpark Hotel Wisconsin Dells
Hotel Atlantis Waterpark
Atlantis Family Waterpark Hotel
Atlantis Waterpark Hotel Suites
Atlantis Hotel Wisconsin Dells Near Noah's Ark
Atlantis Family Waterpark Hotel Ascend Hotel Collection
Atlantis Family Waterpark Hotel, Ascend Hotel Collection Hotel

Atlantis Family Waterpark Hotel, Ascend Hotel Collection Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 243 out of 671 reviews" "
Rating 8 - Good. 144 out of 671 reviews" "
Rating 6 - Okay. 108 out of 671 reviews" "
Rating 4 - Poor. 94 out of 671 reviews" "
Rating 2 - Terrible. 82 out of 671 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Tasha

Traveled with family and small children
Disliked: Cleanliness, staff & service
Bathroom was dirty, asked staff to clean and they never did. It was fine for a night with a 3 year old, but no more than that. Overall just run down, but that’s to be expected for the price
Stayed 2 nights in Sep 2024

8/10 Good

jermaine

Traveled with partner
Liked: Cleanliness, amenities
We didn’t have hot water in our room, but they moved us and upgraded our second room, and that room was really nice. Our first room was nice as well minus the no hot water lol. Overall I would stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Diana

Liked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all it was a good stay just try to stay away during busy times try to go when there is nothing going on otherwise it will be packed but when its not you'll have the nice pool and hot tub
Stayed 3 nights in Oct 2024

10/10 Excellent

Reynilda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Amanda

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room/hotel did not look like the pictures on the website. Walking in the fish tank was green and dingy. The room had a bad musty smell and there was a dehumidifier in the room. The bed had essentially only sheets on it no blankets. The shower was only luke warm in the morning and the whirlpool wasn’t even able to be used because it didn’t get warm enough. Only nice thing was the location. It was close to everything we wanted to do. Overall we won’t be coming back.
Stayed 2 nights in Oct 2024

6/10 Okay

Julissa

Traveled with family
It is a good resort but it doesn’t have exactly what says . Kids area so short The natura is not how looks I. The picture The room was clean and convenient with laundry
Stayed 2 nights in Jun 2024

2/10 Terrible

BRENDAN

Disliked: Cleanliness, property conditions & facilities, room comfort
Not great
Definitely, avoid. The staff were friendly, but our visit was short and very challenging. The internet was down when we first arrived and the staff member was unable to verify if our booking had been paid (it had been). The patio off our room had half a bottle of Coke and a broken patio chair. The power went out (not their fault, I recognize). The pillowcase on the King bed had hair on it. Finally, when I pulled the bed out of the couch, cheesies flew with it. We requested a refund and changed hotels for the night.
Stayed 1 night in Oct 2024

4/10 Poor

Gina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is our third time staying at the Atlantis and the property needs some maintenance. When you walk into the lobby, there is a big fish tank with koi and the water is so dirty you can barely see the fish. I felt so bad for them. The slide in the big pool is falling apart. So much so that my daughter got hurt on the rough edge. There was mold in the pool surfaces and there wasn’t even soap in the bathrooms in the pool area. The bathtub in our room was so gross. We refused to use it.
Stayed 1 night in Oct 2024

8/10 Good

Kaeley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, attentive staff.
Stayed 3 nights in Oct 2024

6/10 Okay

Heriberto

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No breakfast no food no vending machine no wash room
Stayed 3 nights in Oct 2024

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Did not have a trash can in room. Was not quite. Hear kids running around all night above us. Pools were good
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Stayed 1 night in Sep 2024

2/10 Terrible

Natalie, Dyersville

Stayed 1 night in Sep 2024

8/10 Good

Lliam

They gave me a free upgrade to a suite
Stayed 2 nights in Oct 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Jen

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
when we checked in our hotel door was open....the refrigerator was pulled out...we had to ask the housekeeper if it was ready. the fireplace did not work. hallway floors were dirty. we have stayed here in the past and it was impeccably clean and staff was super friendly. seems like the vibe has changed a bit.
Stayed 1 night in Oct 2024

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Chrisondra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The family had a great trip. Perfect for younger children. They all had a wonderful time at the Waterpark.
Stayed 2 nights in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last Minute Overnight Stay
The check in procedure took a long time (35 minute wait) but it was worth it. The room was clean and had everything we needed. We loved the balcony! We hung out at the hot tub and pool on the 4th floor which was fun! The hotel was a little dated, but we really enjoyed ourselves!
Stayed 1 night in Oct 2024

6/10 Okay

Christopher

Stayed 1 night in Sep 2024

4/10 Poor

Olivia

Traveled with partner
Disliked: Property conditions & facilities
The property was very dated and dirty. Our bed was rock hard and uncomfortable making sleep difficult. The TV often cut out and would not work. The pillows were also old and hard and flat. Overall, not what we expected. If they invested in updating and cleaning the property it would be better.
Stayed 2 nights in Oct 2024

8/10 Good

Cheng

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good
Good and clean room. Beds and bathroom are in good condition. No complaints.
Stayed 2 nights in Sep 2024

8/10 Good

Jeremiah

Stayed 1 night in Sep 2024