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Atlantis Family Waterpark Hotel, Ascend Hotel Collection

3.0 star property

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Photo gallery for Atlantis Family Waterpark Hotel, Ascend Hotel Collection

3 indoor pools, seasonal outdoor pool, sun loungers
Suite, Multiple Beds, Non Smoking (Theme Room) | In-room safe, desk, blackout drapes, iron/ironing board
Suite, Multiple Beds, Non Smoking (Theme Room) | In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Suite, Multiple Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Laundry
  • 24/7 front desk
  • Pool
  • Parking included
  • Air conditioning

Explore the area

Map
1570 Wisconsin Dells Pkwy, Wisconsin Dells, WI, 53965
  • Timbavati Wildlife Park
    ‪2 min walk‬
  • Noah's Ark Waterpark
    ‪5 min walk‬
  • Top Secret
    ‪17 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(19 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking (Bunk Bed)

Standard Room, Multiple Beds, Non Smoking (Bunk Bed) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking (Bunk Bed)

7.0 out of 10
Good
(35 reviews)
  • 500 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(34 reviews)
  • 800 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (Whirlpool)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Whirlpool) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Whirlpool)

7.4 out of 10
Good
(20 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1100 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (Theme Room)

Suite, Multiple Beds, Non Smoking (Theme Room) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking (Theme Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 1100 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

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About this property

Atlantis Family Waterpark Hotel, Ascend Hotel Collection

3-star Wisconsin Dells hotel steps from Timbavati Wildlife Park
Along with 3 indoor pools, this smoke-free hotel has a hot tub and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Atlantis Family Waterpark Hotel, Ascend Hotel Collection offers 96 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Wisconsin Dells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

3 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a hot tub.
Atlantis Family Waterpark Hotel, Ascend Hotel Collection features 3 indoor swimming pools, a waterslide, a hot tub, and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers a children's pool, barbecue grills, and a vending machine. Onsite self parking is complimentary. Guests can use the indoor pool and outdoor pool at a partner property.

Atlantis Family Waterpark Hotel, Ascend Hotel Collection is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Hot tub
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • In a state park
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per day
Cribs (infant beds) are available for USD 10.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Children's club/arcade access
  • Faxes
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Partner property pool access
  • Phone calls
  • Pool access
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 26 to September 04
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Atlantis Hotel Waterpark
Atlantis Hotel Wi Dells
Atlantis Waterpark Hotel
Atlantis Waterpark Hotel Wi Dells
Atlantis Waterpark Wi Dells
Atlantis Wi Dells
Wi Dells Atlantis
Atlantis Waterpark Wisconsin Dells
Atlantis Wisconsin Dells
Atlantis Waterpark Hotel Wisconsin Dells
Hotel Atlantis Waterpark
Atlantis Family Waterpark Hotel
Atlantis Waterpark Hotel Suites
Atlantis Hotel Wisconsin Dells Near Noah's Ark
Atlantis Family Waterpark Hotel Ascend Hotel Collection
Atlantis Family Waterpark Hotel, Ascend Hotel Collection Hotel

Atlantis Family Waterpark Hotel, Ascend Hotel Collection Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 295 out of 825 reviews
Rating 8 - Good. 172 out of 825 reviews
Rating 6 - Okay. 138 out of 825 reviews
Rating 4 - Poor. 114 out of 825 reviews
Rating 2 - Terrible. 106 out of 825 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Sarah

Traveled with family
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Kelli

Stayed 2 nights in Mar 2025

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities, room comfort

Affordable and great location

The room was large and we had a huge Jacuzzi tub and fireplace. We had a problem with lots of ladybugs in the room but we weren't in the room too much anyway. The upstairs mini water park was falling apart but we were the only ones using it so it was nice that it wasn't crowded and my little niece had a great time. Overall it was a nice stay and we would go back since the location was great and the price was reasonable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the jet tub in the room the quiet town the staff was great super friendly can wait till the next vacation there
Stayed 5 nights in Mar 2025

10/10 Excellent

Victor

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Need pool hours on business

I wasn’t happy with the stay as it didn’t say the pool hours were closed on mondays and Tuesdays. I ended up leaving with my family.
Stayed 1 night in Mar 2025

4/10 Poor

Mary Ellen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I used to love staying at this hotel. The front desk staff were very friendly, it the poerty conditions and cleanliness were terrible. Hot tub did not work, linen appeared dirty, the bed platforms were broken and part of the mattress sunk in to the platform, coffeemaker broken (old coffee/out of date given), and the other guests were extremely loud. I could not sleep two of the nights I was there because the kids were loud. I won’t be staying here ever again.
Stayed 3 nights in Mar 2025

4/10 Poor

Brenda

Disliked: Cleanliness, amenities, property conditions & facilities
The bed was every uncomfortable and the jacuzzi tub didn't work very well. The room definitely didn't look like the pictures on there website.
Stayed 2 nights in Mar 2025

10/10 Excellent

marcos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Christiana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not cleaned well, linen not washed. There was a dirty wet towel left in our bathroom. Under our bedding, we found dirty socks and a dirty baby bib from previous guest. One of the beds only had a flat sheet, no fitted sheet. It was clear that this room had not been cleaned properly or changed with clean linen.
Stayed 1 night in Mar 2025

8/10 Good

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Family is local to the area and we have been to Atlantis twice now. The only thing we dont like about this hotel is the mattress need to be replaced with new ones. They r not comfortable and thin u can feel the springs while sleeping.... other then the beds we love this hotel and will be back.
Stayed 1 night in Mar 2025

8/10 Good

Chavella

Traveled with family
Liked: Cleanliness, staff & service
Overall it’s a nice place to stay will little ones.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bridget

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was that the pool area could have been cleaned during the day. A few messy tables.
Stayed 2 nights in Mar 2025

4/10 Poor

Kerrie

Disliked: Cleanliness, property conditions & facilities
Very old hotel which is fine but very dirty. Not sure if rooms were even cleaned. Blood on the bathroom light switch, ritz crackers in the vent, hair in the beds. Smelled bad. Nowhere to sit outside of the room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Tegan

Disliked: Staff & service, property conditions & facilities
Water leaks coming from ceiling into bucket. Room was small overpriced broken tub. And staff continued to lie about someone to come help. Rude person in pool area made it unsafe to be around. We had more fun going away from hotel than actually being there. I have stayed at this hotel multiple times but never again. Really really needs updates!!!
Stayed 1 night in Feb 2025

2/10 Terrible

Emma

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff is incredibly nice and do everything to keep you happy and keep the place together. The hotel is just super run down and dirty, pools weren’t functioning and room and hotel was dirty and breaking, seemed to have mold in a lot of places.
Stayed 3 nights in Mar 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Stayed 1 night in Feb 2025

8/10 Good

Rachel

Traveled with family and small children
Liked: Staff & service, amenities
I like how the property is small enough for younger children, however the smaller kiddy area had very cold water and they ended up shutting it down the day we left. The kids liked the small arcade games for something to do and they left the pool open later for us to enjoy longer which we absolutely appreciated! The room was nice and big as we got a suite! The tub was clean, large and was easy to figure out in how to use it. Pillows cozy except the mattresses were very bowing in the middle and not comfortable. Upon arriving to the room it was missing cups for coffee, TV in one of the rooms not working, drapes were coming a part off of the window in one of the rooms, and some of the upkeep was subpar; however we have stayed here before and staff are always nice. They delivered what we needed in the room (ran out of TP, needed kleenex, and when I called ahead asking about having a clean whirlpool and other questions, they were very nice and answered well to my questions). I wish they had a complimentary breakfast or had the bar going at the pool to keep this hotel going, but I fear because so much has stopped (no longer anyone working the bar, seats for a breakfast area, but that stopped when COVID came and it never started back up) and they stopped giving any perks for staying there - they will let this hotel flop and we will lose its once luxerious lively-hood. The pool also needs some maintance to the kiddy pool as plastic was coming up from the bottom of the slide.
Stayed 2 nights in Feb 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
If neptunes bar was open it would’ve been 5 stars. One night you could hear people running around upstairs during sleeping hours
Stayed 2 nights in Feb 2025

8/10 Good

Molly

Stayed 1 night in Feb 2025

8/10 Good

Cole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025