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Best Western Resort Hotel & Conference Center

2.5 star property

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Photo gallery for Best Western Resort Hotel & Conference Center

Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Lobby sitting area
Indoor spa tub
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
2701 County Road CX, Portage, WI, 53901
  • Cascade Mountain Ski Area
    ‪14 min drive‬
  • Kalahari Indoor Waterpark
    ‪25 min drive‬
  • Noah's Ark Waterpark
    ‪26 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Comfort Suites Wisconsin Dells Area

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
3.8 out of 5, Good, (1001)
$96 nightly
The price is $96 total
includes taxes & fees
Comfort Suites Wisconsin Dells Area

About this property

Best Western Resort Hotel & Conference Center

Portage hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite. Housekeeping is not available.
Best Western Resort Hotel & Conference Center offers 99 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

42-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply).

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Best Western Resort Hotel & Conference Center features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2100 square feet (195 square meters) include conference space. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Resort Hotel & Conference Center is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • No housekeeping service

Business services

  • 2,100 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Portage
Best Western Resort Hotel Portage
Best Western Resort Hotel
Portage Best Western
& Conference Center Portage
Best Western Resort Hotel & Conference Center Hotel
Best Western Resort Hotel & Conference Center Portage
Best Western Resort Hotel & Conference Center Hotel Portage

Best Western Resort Hotel & Conference Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 343 out of 750 reviews
Rating 8 - Good. 259 out of 750 reviews
Rating 6 - Okay. 97 out of 750 reviews
Rating 4 - Poor. 39 out of 750 reviews
Rating 2 - Terrible. 12 out of 750 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place

I've stayed at this hotel a couple of times recently. Each time I've found the hotel to be clean and the staff to be quite responsive to my queries/requests. I would stay here again in the future when traveling to the Portage/Dells area.
Stayed 3 nights in Feb 2025

10/10 Excellent

Piotr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very wekl
Stayed 1 night in Feb 2025

10/10 Excellent

PATRICK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

David

Disliked: Cleanliness, amenities, property conditions & facilities
The property and rooms were quite dated and were in need of repair. The hot tub was broken with no estimate when it would be fixed. The television in my room wasn't working correctly. Maid service did not occur for the four nights I stayed. Carpet in the hallways were stained and dirty. I will not be staying there again!
Stayed 4 nights in Feb 2025

10/10 Excellent

Zackary

Stayed 2 nights in Feb 2025

10/10 Excellent

Tanner

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The steaks next door were fantastic.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Not fancy, clean room to get sleep btween ski days

The hotel is fine for a place to sleep. The shower design makes it hard to keep water contained, and it's clear this is a problem. It's also a bit weird to have the coffee maker in the bathroom. The beds were good, and the room felt clean. Expectations weren't all that high, but breakfast was actually better than I figured it'd be. Check-in and out was easy. In short, I would stay again, but only if the price was cheaper. I picked this higher priced hotel thinking it would be nicer than other nearby ones, so I might try a cheaper place which would probably be similar next time.
Stayed 1 night in Feb 2025

10/10 Excellent

Erin

Stayed 1 night in Jan 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel in a convenient location.
Stayed 1 night in Jan 2025

8/10 Good

Kishu

Stayed 5 nights in Jan 2025

6/10 Okay

Jeff

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

William

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
go
Stayed 1 night in Jan 2025

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

CHRIS, Glen Ellyn

Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms were nice and clean, well kept. However, both hot tub and sauna not working at the same time, and pool room was frigid. Not what I wanted after a day of skiing.

10/10 Excellent

William, Chicago

Stayed 1 night in Jan 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Inga

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Jon

Traveled with family
Liked: Staff & service

Bad smell

Had to switch rooms, the heat wasn’t working and the room smelled like weed.
Stayed 2 nights in Jan 2025

8/10 Good

Lisa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cleaning crew and the breakfast lady were TOP NOTCH. All staff were friendly and helpful. Room was clean. The will clean daily unless you have DND. Breakfast was always hot and full. Also some cereal options. Downside was the hot tub wasn't working and pool room was very chilly. The sauna was nice.
Stayed 5 nights in Dec 2024

8/10 Good

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Olena

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall we liked the room, but whirlpool bath didn’t work. There were cobwebs in some places and one towel had a stain.
Stayed 1 night in Dec 2024