Best Western Resort Hotel & Conference Center Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I love staying here close to downtown Portage. Safe and clean. But what is best about this site is the staff and their service. Breakfast is basic yet delicious.
Everyone was great, the rooms and amenities were great. The only thing was the hot tub looked like it could use some cleaning it looked a bit black on the concrete, not trying to nit pick, because the kids loved every bit of our stay. And we will definitely return. Breakfast was served at the time frame we were told. And front desk staff very kind and informative. Our request were met right away and that meant a lot.
This is still the nicest place to stay in Portage but our room was in need of some upgrades. Seems it may vary by room and floor, as we've stayed several different times. Bed was comfy but pillows are tiny and shaped oddly. Towels are thin and had noticeable old stains. Breakfast was ok.
Front desk was quiet, efficient, fast, and knowledgeable. Suzy’s Resaurant across the parking lot was outstanding! Room was large, clean and comfortable. Would come back.
Very happy with the stay. Slightly off the beaten path which made me feel less crowded. Staff was attentive and courteous, facility was clean and quiet and the room was very comfortable. All in all, I had a great night.