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Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

3.0 star property

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Photo gallery for Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Indoor pool, seasonal outdoor pool, lifeguards on site
Indoor pool, seasonal outdoor pool, lifeguards on site
Apartment, 2 Bedrooms, Kitchen | Laundry
Reception
Suite, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

6.0 out of 10

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
857 N Frontage Rd, Wisconsin Dells, WI, 53965
  • Trappers Turn Golf Course
    ‪15 min walk‬
  • Wisconsin Deer Park
    ‪2 min drive‬
  • Wizard Quest
    ‪2 min drive‬

Room options

View all photos for Economy Double Room, Multiple Beds

Economy Double Room, Multiple Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Economy Double Room, Multiple Beds

  • 395 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchenette

Studio, 1 Queen Bed with Sofa bed, Kitchenette | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 Queen Bed with Sofa bed, Kitchenette

  • 335 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Refrigerator

Suite, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Refrigerator

  • Sleeps 9
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, Kitchen

Apartment, Kitchen | Desk, laptop workspace, blackout drapes, iron/ironing board

Apartment, Kitchen

  • 676 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Economy Room, 1 King Bed with Sofa bed

Economy Room, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Economy Room, 1 King Bed with Sofa bed

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchenette

  • 667 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Kitchen

Apartment, 2 Bedrooms, Kitchen | Laundry

Apartment, 2 Bedrooms, Kitchen

  • 1065 sq ft
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for Economy Room, 2 Queen Beds

Economy Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Economy Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

3-star Wisconsin Dells hotel close to Top Secret
This smoke-free hotel features an indoor pool, a lazy river, and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, a 24-hour front desk, and a TV in a common area are onsite. Weekly housekeeping is available.
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton offers 213 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a lazy river.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

In addition to a seasonal outdoor pool and a children's pool, Polynesian Hotel & Suites Wisconsin Dells/Lake Delton provides a lazy river and an indoor pool. Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers a television in a common area and an elevator. Complimentary self parking is available on site.

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Children's pool
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • Elevator

More

  • 3 floors
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from November 1 2024 to May 17 2025 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 10 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards

We should mention

The seasonal pool will be open from May 24 to September 01
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Polynesian Water Park
Polynesian Water Park Resort
Polynesian Water Park Resort Wisconsin Dells
Polynesian Water Park Wisconsin Dells
Polynesian Hotel Wisconsin Dells
Polynesian Resort Wisconsin Dells
Polynesian Water Park Resort
Polynesian Hotel Wisconsin Dells Near Noah's Ark
Polynesian Hotel Suites Wisconsin Dells/Lake Delton
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Hotel

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Reviews

Reviews

6.0
Rating 10 - Excellent. 137 out of 575 reviews
Rating 8 - Good. 80 out of 575 reviews
Rating 6 - Okay. 115 out of 575 reviews
Rating 4 - Poor. 98 out of 575 reviews
Rating 2 - Terrible. 145 out of 575 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Jason

Stayed 1 night in Nov 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Yan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

8/10 Good

Dulce Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The small kitchen was fully equipped unlike other hotels that just have the basics. Clean, Friendly Staff. Pool wasn't open, but that was ok with us since we had already gone to a Bigger Waterpark all day.
Stayed 1 night in Nov 2024

4/10 Poor

stephanie

Traveled with group, Traveled with partner
Disliked: Amenities, property conditions & facilities
Older...slightly run down. Could use a good make over
Stayed 2 nights in Aug 2024

6/10 Okay

Marti jo

Traveled with group
Disliked: Staff & service
Staff member was rude.
Stayed 1 night in Nov 2024

2/10 Terrible

Deven, Rothschild

Stayed 1 night in Oct 2024

6/10 Okay

Oficee

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
WATER PARK ONLY OPEN FRIDAY AND SATURDAY
The hotel and room was clean. Many maintenance issues.... hot tub jets don't work, as of 10/25/24, no vending machines and.... THE WATER PARK AND HOT TUB ONLY OPEN FRIDAY AND SATURDAY ONLY.
Stayed 2 nights in Oct 2024

2/10 Terrible

Katie

Disliked: Staff & service
Dont waste your time
Horrible, horrible, horrible....had a king room booked, got there to check in and was told no kings available. Not even apologtic about it, wouldnt even give us a deal or something to make up for it. Cant even get a refund, no help from hotel or Hotels.com....
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was aweful
Stayed 1 night in Oct 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited staffing for checking in there was only one staff member. However the staff was very courteous, professional and patient. The rooms were clean and tidy. The only thing "out of place" was the typical Wisconsin lady bugs and such looking for warmth.
Stayed 2 nights in Oct 2024

6/10 Okay

Connie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The lazy river was icy cold and the hot tub was lukewarm. We were very unhappy with our decision to stay there.
Stayed 1 night in Oct 2024

2/10 Terrible

Stephanie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s not enough space to type how terrible our experience was! Long story short we left 2 min after seeing the room! When we went to return the key and tell them we’d rather sleep on the ground outside we found about 30 other people in the lobby all requesting refunds not to mention they had to call the police and shirffs to calm the anger crowd down!!!!
Stayed 1 night in Oct 2024

2/10 Terrible

ANGELA, Coon Rapids

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood on comforter,lady bugs by the hundreds, boxelder bugs, no heat, wall furnace broke, room very cold, hotel staff rude unhelpful, multiple guests unhappy with hotel staff fresh poop on the bath mat that was supposedly washed and clean but wasn't.
Stayed 1 night in Oct 2024

6/10 Okay

Joyce

Traveled with family
The waterpark only opens 2 days a week. I didn’t get the upgrade for room I paid for. The toilet seat was broken. Furniture is very old. Landscape is not nice and neat. There are broken windows. The waterpark water is very cold!!!! No pool towels.
Stayed 1 night in Oct 2024

2/10 Terrible

Jennifer

Traveled with family
Disliked: Staff & service
Terrible Management
Absolutely terrible!! Save your money and DO NOT stay here. We had a reservation with a king size bed that was already paid for and the hotel gave our room away and wanted us to accommodate and takeva different room. No apologies, no offering a compensation...NOTHING!! VERY RUDE AND UNPROFESSIONAL!! No idea how this place is even open. There was a line of 20 people waiting to check in. We were towards the front of the line at waited 45 minutes just to be told they didn't have the room we reserved. Take my advice to heart...DO NOT STAY HERE!!
Stayed 1 night in Oct 2024

8/10 Good

Brent

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Room comfort
The bed was super comfortable. Thwy are doing construction right now and the patio was not accessible, but they did offer an extremely low rate to compensate.
Stayed 1 night in Sep 2024

4/10 Poor

Sandra

Traveled with family
Disliked: Cleanliness, staff & service
The website for this property needs to be updated. They should let people know that they do not have the Amenities that they are advertising. Upon check-in, you could not understand the clerk behind the counter. When we got to the room, the sheets did not fit the beds. One of the pillows had dried blood on it. There were two chairs by the table that were both broken. The one lounge chair was filthy. The TV had no local channels and only half a screen.
Stayed 3 nights in Oct 2024

6/10 Okay

Brian

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Andrew s

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
A little run down and pool facilities are inoperable
Stayed 1 night in Jul 2024

10/10 Excellent

Ali

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. The staffs were very professional.
Stayed 1 night in Sep 2024

2/10 Terrible

antonio

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The floors made my kids feet black in a couple minutes. You cant use the balconies but where the handles are suppose to be there was a hole and a wasp got into our room because of this. Pull out couch smelled like poop and the whole hotel had a mildew smell.
Stayed 1 night in Sep 2024