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Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

3.0 star property

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Photo gallery for Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Indoor pool, seasonal outdoor pool, lifeguards on site
Apartment, Kitchen | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board
Apartment, 2 Bedrooms, Kitchen | Laundry
Indoor pool, seasonal outdoor pool, lifeguards on site
Suite, Refrigerator | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Pool
  • Parking included
  • Air conditioning
  • Free WiFi
$86
includes taxes & fees
Dec 5 - Dec 6

Explore the area

View in a map
857 N Frontage Rd, Wisconsin Dells, WI, 53965
  • Place, Trappers Turn Golf Course
    ‪16 min walk‬
  • Place, Top Secret
    ‪2 min drive‬
  • Place, Mt. Olympus Water and Theme Park
    ‪3 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa) | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchenette

  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchenette

Studio, 1 Queen Bed with Sofa bed, Kitchenette | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 Queen Bed with Sofa bed, Kitchenette

  • 335 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, Kitchen

Apartment, Kitchen | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Apartment, Kitchen

  • 676 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Refrigerator

Suite, Refrigerator | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Suite, Refrigerator

  • 2 bedrooms
  • Sleeps 9
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Kitchen

Apartment, 2 Bedrooms, Kitchen | Laundry

Apartment, 2 Bedrooms, Kitchen

  • 1065 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 3
  • 1 King Bed

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About this property

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

3-star Wisconsin Dells hotel close to Top Secret
This smoke-free hotel features an indoor pool, a lazy river, and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, a 24-hour front desk, and a TV in a common area are onsite. Weekly housekeeping is available.
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton offers 213 air-conditioned accommodations with coffee/tea makers and hair dryers. Satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a lazy river.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

In addition to a seasonal outdoor pool and a children's pool, Polynesian Hotel & Suites Wisconsin Dells/Lake Delton provides a lazy river and an indoor pool. Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers a television in a common area and an elevator. Complimentary self parking is available on site.

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Children's pool
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • Elevator

More

  • 3 floors
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:
  • One of the swimming pools
The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

We should mention

The seasonal pool will be open from May 24 to September 01
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Polynesian Water Park
Polynesian Water Park Resort
Polynesian Water Park Resort Wisconsin Dells
Polynesian Water Park Wisconsin Dells
Polynesian Hotel Wisconsin Dells
Polynesian Resort Wisconsin Dells
Polynesian Water Park Resort
Polynesian Hotel Wisconsin Dells Near Noah's Ark
Polynesian Hotel Suites Wisconsin Dells/Lake Delton
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Hotel

Reviews

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Reviews

5.8

6.0/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 209 out of 983 reviews
Rating 8 - Good. 150 out of 983 reviews
Rating 6 - Okay. 191 out of 983 reviews
Rating 4 - Poor. 176 out of 983 reviews
Rating 2 - Terrible. 257 out of 983 reviews

Reviews

8/10 Good

John

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an ok experience. They closed alot of their pools.
Stayed 2 nights in Jun 2025

8/10 Good

John

Traveled with family
Liked: Staff & service, amenities
Outside pool was pretty dirty.
Stayed 1 night in Aug 2025

10/10 Excellent

Yusdeily Mas

Stayed 2 nights in Aug 2025

2/10 Terrible

William

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dump overpriced and bought out

It's a run down resort . Used to be a time share now bought by foreign group and outside is abandoned water park it's a dangerous property and should be shut down . You get railed with resort fees but there is no resort at all .$70 in resort fees not listed
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not what was expected.

The outdoor pools were shut down without any notice. It definitely threw a wrench in our R&R plans. One of the entry doors glass panes were shattered and being held together with tape. Outdoor garbages were overflowing on arrival and bags never replaced. Just appeared to be overall a run down property that charges you a steep Resort Fee. Probably wouldn’t stay here again.
Stayed 3 nights in Jun 2025

2/10 Terrible

Haley

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We found a deal for this hotel that was too good to be true, and boy, was it ever. For background, the hotel texts you when you book the room asking that you to check in online & text their number if you need anything. We chose this property for beautiful pictures of their outdoor pool and a fun indoor water park for our 3 year old to enjoy. What we were not told at booking OR when I went to the desk for our room keys is that the pools are CLOSED. We found this information out from other guests as we roamed the building looking for the pool. I texted the number provided for confirmation that the pools were closed, but received no response. Why pay a $20 a day resort fee for a stay in an empty, rundown building with no amenities? My family is very disappointed, and would not recommend wasting time or money here.
Stayed 1 night in Aug 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service
There was no vending machines. Had to pay a 50.00 deposit
Stayed 1 night in Aug 2025

8/10 Good

Kristy

Stayed 3 nights in Aug 2025

2/10 Terrible

SAFAA

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
👎
Stayed 1 night in Aug 2025

6/10 Okay

Martha

Stayed 3 nights in Aug 2025

2/10 Terrible

JaVonna

Disliked: Cleanliness, staff & service, property conditions & facilities
They really should get this property together, it has so much potential! Room was ok far as flow but the hotel had roaches !! The bed mattress are so cheap and the bathroom is tiny and the towels is cheap
Stayed 1 night in Aug 2025

4/10 Poor

Laurie

Stayed 1 night in Aug 2025

2/10 Terrible

Caroline

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This Hotel should not even be open!!! This was supposed to be an end of summer /back to school 3 day Vacation for myself and my 4 grandsons ages 4-12..it turned into a nightmare. When we first pulled up we came up the back road and it looked like a waterpark that had been abandoned for 10 years. Filthy. Piles of flies and dead spiders in the windows sills in the indoor water park. The chair in our room looked like 100's of people had wiped their dirty hands on it to clean them. The weeds! Every where! No vending anywhere on property. There were no other guests to been seen anywhere at 4:00 in the afternoon. Notes on patio doors to deck off our room if we open them we would be charged a $100. Water dripping from fridge. T.V.'s all fuzzy and 1 did not work at all. Lazy river closed. Looks NOTHING like the pictures on line. There is 1 water slide in the small indoor area. Many of the pool areas outside have been filled in with dirt and growing weeds. Water park was not to open until noon our first morning there. Was told they were closed for maintenance. In tears I had enough and found another hotel for the remainder of our time. By the time we were told pools were closed and packed and moved half our only whole day in the dells was over
Stayed 2 nights in Aug 2025

8/10 Good

Lisa

Stayed 1 night in Aug 2025

2/10 Terrible

Lesley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay

I’m usually willing to give a hotel a chance, and I’ve often been pleasantly surprised in the past—but this stay was a complete waste of money. The parking lot was poorly maintained, the landscaping was neglected, the outdoor pools pictured on the website were closed. One of the most bizarre issues was someone kept turning on the tv in our room and tried to pair thrir phone.
Stayed 1 night in Aug 2025

10/10 Excellent

Jesus, Chicago

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has super potential if the outdoor water area is fixed up. Indoor water park for the kids area could definitely use an upgrade. Other than that we enjoy staying in this hotel. Kids have a blast in the indoor water park
Stayed 2 nights in Aug 2025

8/10 Good

Angel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have any major issues at all really. Loved it for the price, maybe they could include some waterpark tickets in the future but that’s it
Stayed 2 nights in Aug 2025

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

dave

Traveled with partner
Disliked: Property conditions & facilities
Place was very old. The beds were old not a very nice place.
Stayed 1 night in Aug 2025

6/10 Okay

Finka

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Aug 2025

6/10 Okay

teresa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Meh

Staff was friendly and helpful but the hotel and grounds were outdated and in disrepair. Walpaper peeling everywhere, cracks in the windows. Carpet warped and bubbled. Stayed in one of the "suites". No cold water in the kitchen, more peeling walpaper and water spots on the ceiling and walls. Bed was comfortable. Outdoor pool was dirty and slimey. Lifeguards not paying attention, most were on their phones. Indoor pool was ok. Pictures on website were definitely misleading.
Stayed 2 nights in Aug 2025

2/10 Terrible

Christina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AVOID AT ALL COSTS! So dirty, moldy and just plain disgusting. The rooms were OK, beds were clean, but the air condition was broken, making it nearly impossible to sleep on a humid August weekend. They automatically charge a "resort fee" for amenities my family couldn't use as they not only appear unsafe and unclean, but are so filled with adults screaming curse words and participating in lewd and uncouth behavior, I would never allow my family to be around that. Absutely the most disgusting hotel experience I've ever lived through. Stay away.
Stayed 2 nights in Aug 2025

4/10 Poor

Juan

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
Bed was hard and falling apart. There was rips in the duvet. The pool is non existent fyi filled with dirt and the other pool is closed 2025.
Stayed 2 nights in Aug 2025

8/10 Good

Shawn

Stayed 1 night in Aug 2025

10/10 Excellent

Nakisha

Stayed 1 night in Jun 2025