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River Road Motel

2.0 star property

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Photo gallery for River Road Motel

Street view
Basic Single Room | Free WiFi, bed sheets
Free self parking
Reception
Porch

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
$67
includes taxes & fees
Nov 5 - Nov 6

Explore the area

View in a map
828 River Road, Wisconsin Dells, WI, 53965
  • Place, Top Secret
    ‪3 min drive‬
  • Place, Mt. Olympus Water and Theme Park
    ‪4 min drive‬
  • Place, Noah's Ark Waterpark
    ‪6 min drive‬

Room options

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Free WiFi, bed sheets

Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • Sleeps 1
  • 1 Queen Bed

View all photos for Classic Room

Free WiFi, bed sheets

Classic Room

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 Large Twin Bed

View all photos for Basic Single Room

Basic Single Room | Free WiFi, bed sheets

Basic Single Room

  • 350 sq ft
  • Sleeps 4
  • 2 King Beds OR 1 Large Twin Bed

View all photos for Basic Single Room

Free WiFi, bed sheets

Basic Single Room

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

River Road Motel

Motel in Downtown Wisconsin Dells
This smoke-free motel features coffee/tea in a common area, tour/ticket assistance, and free self parking. WiFi in public areas is free.
River Road Motel offers 25 accommodations with air conditioning. Plasma televisions come with cable channels.

Bathrooms include bathtubs or showers. This Wisconsin Dells motel provides complimentary wireless Internet access. Housekeeping is provided daily.

River Road Motel features tour/ticket assistance and coffee/tea in a common area. Public areas are equipped with complimentary wireless Internet access. Complimentary uncovered self parking is available on site.

River Road Motel is a smoke-free property.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 9:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Water park passes are provided to registered guests only.

We should mention

This property does not have elevators
A car is not required for transportation to and from this property

Property is also known as

River Road Motel Wisconsin Dells
River Road Motel
River Road Wisconsin Dells
River Road Hotel Wisconsin Dells
River Road Motel Motel
River Road Motel Wisconsin Dells
River Road Motel Motel Wisconsin Dells

River Road Motel Reviews

Reviews

6.6
Rating 10 - Excellent. 229 out of 829 reviews
Rating 8 - Good. 227 out of 829 reviews
Rating 6 - Okay. 101 out of 829 reviews
Rating 4 - Poor. 92 out of 829 reviews
Rating 2 - Terrible. 180 out of 829 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

REBECA

Traveled with family and small children
Liked: Staff & service
we like the location and the price..
Stayed 2 nights in Jul 2025

2/10 Terrible

Gail

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy

we got there at 5 to check in note on the office door be back in 20 minutes so we waited as we watched 5 other people try the door finally called after 45 minutes she said 5 more minutes 15 minutes later they came . Checked in went to room it was filthy no towels air conditioner wouldnt work tv wouldnt work . Went back to office and asked to be refunded because of conditions of the place they were really nice about and said no problem i could have a refund. Its 5 days later they charged my account tried calling them the phone is discounted. My bank is disputing the charge . Lesson learned
Stayed 2 nights in Aug 2025

2/10 Terrible

Brenda

Stayed 3 nights in Jul 2025

4/10 Poor

Jason

Traveled with family
Disliked: Staff & service, amenities
Nice location. But you do get what you pay for.
Stayed 2 nights in Jun 2025

8/10 Good

Angelica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Yvonne

Liked: Staff & service, room comfort

You got what you paid for

The staff was very friendly. You get what you pay for. Unfortunately wanted to shower before going to a show only to find out we had no cold water only hot. They did get a maintenance guy out there to try and fix it but they never told us whether it was fixed or not. She did offer to change our room but really wanted us to wait till maintenance got there. Unfortunately we had to go to the show and by the time we got back the office was closed.
Stayed 2 nights in Jul 2025

2/10 Terrible

Elsa

Disliked: Cleanliness, staff & service, property conditions & facilities
This is the wort place that tray
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Traveled with partner
We liked the location . Close to downtown. The building is old but rooms clean. Had to ask for extra towels as there were only 2 in the bathroom and only one washcloth. Difficult finding staff at first but very helpful when we found them
Stayed 1 night in Jul 2025

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty rooms, towels,bedsheets,unsafe, door locks not good, noisy, air conditioning very noisy, average level 1
Stayed 1 night in Jul 2025

2/10 Terrible

Dean

1 star experience

Canceled 3 hours before check in. Very unprofessional the way it happened.
Stayed 1 night in Jul 2025

2/10 Terrible

Bill

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
one crazzy thing was there was no top sheet just a dusty stained blanket
Stayed 2 nights in Jul 2025

2/10 Terrible

James

No room available.
Stayed 1 night in Jul 2025

2/10 Terrible

Cazim, Island Lake

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Made reservation, packed stuff and was ready to drive 2.5 hours. Received call NO ROOMS AVAILABLE
Stayed 1 night in Jul 2025

2/10 Terrible

Jessica

Traveled with family

Run away and never look back

Went to check in at 3pm and none of the keys were ready because they were cleaning. Once we got to our room it was nasty. Floor was not vacuumed, vomit powder on the floor, bathroom wasn’t clean just wiped down. Mirrors were dirty and there was no hand towel, soap or toilet paper! There were even dead bugs on the wall. Went back to the counter and explained the room situation she said she didn’t believe me! I said see for yourself and asked for a new room, the owner said they were booked solid but she would give a refund and started clicking away. I asked if we get to keep the room she said no you need to leave so I told her to wait because we just got here and don’t know if there was anything else available. (There was not) so I said well can you at least have someone reckless our room. She sent her kid to vacuum… Her son said they ordered supplies last week and would be here today (checking reviews they were out for 3 weeks). Then they double booking our room because we had a gentleman walk in. To top it off our ac kept cutting off and wouldn’t go back on. It was hot and humid, so the room became very stuffy and uncomfortable. We left and when asked for a refund I was told no. Ontop of that! We saw her son at the bar before we went to check in and he was hammering drinks down. Noticed him at check out. And he was hitting on some of the ladies coming in to check in. (We know it was him because she was next to us) Stay far far away from this place.
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay!!

Reserved a room for one night stay for my wife's birthday well in advanced. Showed up a little before 4pm (check in after 3pm), stood outside the office ringing the door bell for 10 minutes. The place kind of looked ran down. No clue why an office would be locked during check in hours. Finally someone answered and we were told they were over booked. They couldn't email me or call me in advanced. DO NOT TRUST this property! Whether they need to work with the expedia group to figure out the booking or pull this listing from their database all together. Just know if you book there is a good chance you'll be needing to find another place to stay. Wouldn't want anyone going through the headache we had to go through!
Stayed 1 night in Jul 2025

2/10 Terrible

Tamara

Traveled with family and small children
I reserved a room months ago, when we got there.... i didn't have a room. They were over booked. I'm still waiting on refund.
Stayed 1 night in Jul 2025

10/10 Excellent

Vincent

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very attentive and kind. And the location was perfect.
Stayed 1 night in Jun 2025

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel we couldn't stay in

Staff was on something at check in , with dried puke on her shirt. Room was terrible with stains on bed,floor, and building seemingly falling apart.
Supposedly clean
Stayed 1 night in Jul 2025

6/10 Okay

Elizabeth

Stayed 1 night in Jul 2025

10/10 Excellent

Monique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and welcoming
Stayed 3 nights in Jul 2025

6/10 Okay

Kerri

Disliked: Cleanliness, staff & service
No toilet paper or bath/hand towels.
Stayed 1 night in Jul 2025

4/10 Poor

David

Disliked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Chris

Stayed 1 night in Jul 2025

2/10 Terrible

Denise

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the worst experience ever in my travels. Basically I received a call on the day of checkin that the hotel was overbooked. Because I was on a tour I couldn’t take the call so River Road Motel left me a message. I called back after my tour and left a message for the reception at River Road Motel to call me back. She never called me back. I arrived at the hotel after driving over an hour from Harmony, Minnesota to the motel in Wisconsin Dells. A girl past my husband was obviously upset after leaving the motel office. She said that they were overbooked. The door at the motel office had a note on the window to push the doorbell for service. As soon as the receptionist (Sarah) opened the door she told us “We are overbooked and I already turned away 5 people!” My husband works as a manager at a hotel and told her that she should find us another hotel because we drove ver far to stay at the River Road Motel. She said that she was working on that. She wanted our phone number so that she could call us back but it was already after 4:30 pm. She said AmerInn had rooms and we could try booking over there. She apologized but she really didn’t seem to care. My husband asked for the e-mail of the owner and she said that she didn’t have his e- mail. She finally gave my husband an e-mail for the owner but the e- mail was a bogus e-mail to a contracting company that she is associated with. Very unprofessional service! First time that happened to me!
Stayed 1 night in Jul 2025

2/10 Terrible

Paulino

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady call me day before my reservation and told me we don't have rooms available sorry for call you a the last minute. Bad service don't try to reserve there no safe
Stayed 2 nights in Jul 2025