*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Hotel Crystal Mountain features a full-service spa, 3 indoor swimming pools, a waterslide, and a sauna. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.
This family-friendly hotel also offers a children's pool, a seasonal outdoor pool, and spa services. Onsite parking is available (surcharge), along with a car charging station.
Hotel Crystal Mountain has designated areas for smoking.
- Daily
- Waterslide
- Number of indoor pools - 3
- Designated smoking areas (fines apply)
- Ski passes available
- Elevator
- Elevator door width (inches) - 35
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 90
- Children's club
- Number of poolside bars - 1
- Full-service spa
- 24-hour front desk
- Covered parking
- Free breakfast
- Spa treatment room(s)
- Porter/bellhop
- Meeting rooms
- Electric car charging station
- Steam room
- Free WiFi
- Self parking (surcharge)
- Pool sun loungers
- Sauna
- Children's club (free)
- Outdoor seasonal pool
- Food and water bowls
- Children's pool
- Spa services on site
- Ski storage
- Terrace
- Luggage storage
- Free buffet breakfast
- ATM/banking
- Number of restaurants - 2
- Designated smoking areas
- Banquet hall
- Pool umbrellas
- Laundry facilities
- Vending machine
- Total number of rooms - 491
- No accessible shuttle
- Wedding services
- Lifeguard on site
- Multilingual staff
- Number of accessible parking spaces 7
Family Friendly Amenities
- Family property
- Number of indoor pools - 3
- Children's pool
- Waterslide
- Free WiFi
- Children's club (free)
- Laundry facilities
Room Amenities
Hotel Crystal Mountain offers 491 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 50-inch flat-screen televisions come with digital channels. Bathrooms include showers, slippers, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Hair dryer
- Iron/ironing board
- In-room safe
- Balcony
- Desk
- Soundproofed rooms
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Shower only
- Digital TV service
- Flat-panel TV
- TV size: 50
- TV size measurement: inch
- Electric kettle
- Towels provided
- Bedsheets provided
- Highchair
- Number of bathrooms - 1
- Number of beds 3
- Soap
- Shampoo
- Toilet paper
- Baby bath
- Changing table
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
Parking
Self parking (surcharge)
Internet
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Hotel Crystal Mountain has 2 restaurants on site.
Spa Services
Salon Dr Irena Eris Beauty Partner has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
- Number of treatment rooms 10
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Facial treatments
- Body scrubs
- Hot stone massage
- Deep tissue massage
- Prenatal massage
- Minimum age to access spa is 12
- Thai massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible path to elevator
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
Nearby Activities
3 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snow sports gear
- Bicycle rentals nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: PLN 3.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
- Covered self parking fee: PLN 70 per night
- Pet fee: PLN 70 per pet, per night
- Service animals are exempt from fees
- Crib (infant bed) fee: PLN 50.0 per night
- Rollaway bed fee: PLN 250.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.
Pets allowed in specific rooms only
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Staffed front desk
Pets cannot be left unattended
Debit cards
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
- Rollaway/extra beds are available for PLN 250.0 per night.
- Cribs (infant beds) are available for PLN 50.0 per night.
Pet Policy
- Pets allowed for an extra charge of PLN 70 per pet, per night
- Up to 55 lbs per pet
- Pets cannot be left unattended
- Food and water bowls are available
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
The seasonal pool will be open from June to September.
Pool access available from 9:00 AM to 9:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children may not be eligible for complimentary breakfast.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Hotel Reviews
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