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We stayed one night in a room with a leak in the AC so it dripped ALL NIGHT , mold behind the door an a stink. We had two people up to look to try to get the AC going , the first guy shut it off and said don't turn it on because it will leak water, the second said turn it on because it was so hot but said it will just leak. This was 100% and issue they were well aware of long before we arrived. The carpet was soaked just inside the door so you had to walk over it to get to the bathroom, the room was hot and smelled terrible. Zero /10 . I said I wanted a different room, some of my money back or comp the meal (the restaurant was over 100 Euro the night before and when I asked for a vegetarian pizza they said they couldn't do it as the pizza were all frozen and so you could not alter them). We got nothing but a dripping all night , a soaked carpet and all for the tune nearly 500CAD. We have been to 14 countries and this was the worst place I have ever stayed. DO NOT get the family room unless you checked out this is repaired and cleaned properly. I do not give such a terrible review lightly. Most of the time its a "sh*t happens " attitude I have but this was beyond bad.

I liked the location and the friendly staff.

Excellent hotel with a great location - five minute walk from the train station and ten to fifteen minutes to Strasbourg centre. Very nice room and free tea and coffee. What’s not to,like?

Very nice location and quiet, nice view too.

Lovely hotel perfectly located near the river walk. So scenic, yet quiet with many restsurants nearby. We were less than 10 minute walk from the Cathedral and crowded "touristy" places. Hotel de l'Ill had a plentiful breakfast included (eggs, yoghurt and toppings, pastries, meats, cheeses, breads, juices, coffee, teas, etc.). Another amenity we enjoyed was the restaurant/large area with 24-hour coffee/cappacino/tea machine and fruits and pastries for as long as they lasted. It was lovely to come back each evening for a coffee. The staff was excellent and the rooms fresh and clean. Beds were comfortable with blackout shades. Many will appreciate the bath/shower, but we would have prefered a shower. The #10 bus that served our long distance needs was just around the corner. The 72-hour bus pass, which also goes to the train station, paid for itself. We enjoyed the scenic Batorama river cruise that embarks from nearby. Our favorite casual restaurant was Au Brasseur, and we enjoyed a delucious romantic dinner at Rimini. Both were less than 10 minutes away. We would not hesitate to return to this little gem.