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Best Western Plus Moat House Reading

4.5 star property

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Photo gallery for Best Western Plus Moat House Reading

Restaurant
Family Room, Multiple Beds, Non Smoking | Exterior
Executive Room, 2 Twin Beds, Non Smoking (Walk-in Shower) | Minibar, in-room safe, desk, laptop workspace
Daily full breakfast for a fee
Meeting facility

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Mill Lane, Sindlesham, Wokingham, England, RG41 5DF
  • Place, Nirvana Spa
    ‪12 min walk‬
  • Place, Dinton Pastures Country Park
    ‪2 min drive‬
  • Place, University of Reading
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

Queen Room

  • Sleeps 2
  • Free WiFi

King Room

  • Sleeps 2
  • Free WiFi

Family Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

  • 221 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Double Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed, Non Smoking

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds, Non Smoking (Walk-in Shower)

Executive Room, 2 Twin Beds, Non Smoking (Walk-in Shower) | Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Twin Beds, Non Smoking (Walk-in Shower)

  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Family Room, Multiple Beds, Non Smoking

  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower)

Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower) | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower)

  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Similar properties

Exterior
Easthampstead Park
Wokingham
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 482 reviews
Easthampstead Park

About this property

Best Western Plus Moat House Reading

4.5-star Wokingham hotel close to Nirvana Spa
A 24-hour fitness center, a bar/lounge, and 24-hour room service are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Best Western Plus Moat House Reading offers 129 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Wokingham hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This 4.5-star property offers access to a business center and meeting rooms. A bar/lounge is on site where guests can unwind with a drink. This luxury hotel also offers a 24-hour fitness center, a terrace, and a garden. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Moat House Reading has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Whisky Charlie - Onsite wine bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Whisky Charlie

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between August 26 and August 28.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Reading M4 J10 Wokingham
DoubleTree Hilton Reading M4 J10
DoubleTree Hilton Reang M4 J1

Best Western Plus Moat House Reading Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 97 out of 407 reviews
Rating 8 - Good. 156 out of 407 reviews
Rating 6 - Okay. 74 out of 407 reviews
Rating 4 - Poor. 45 out of 407 reviews
Rating 2 - Terrible. 35 out of 407 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a nice setting and area
Stayed 1 night in Oct 2024
Verified

8/10 Good

Daniela

Liked: Staff & service, property conditions & facilities
Very friendly staff.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
friendly reception, big room, decent breakfast old hotel, expensive (visited during Music Festival)
Stayed 3 nights in Aug 2024
Verified

8/10 Good

RICHARD

Liked: Cleanliness, property conditions & facilities
Very good value.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel with friendly and professional staff. Tastefully redecorated. Can't wait to experience the new restaurant
Stayed 1 night in Jul 2024
Verified

8/10 Good

Alison

Liked: Amenities
Staff were lovely, room was clean. Clean comfortable bed and hot shower in clean bathroom. What more do you need.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

NAHIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were excellent and provided valuable information and advice about the hotel and surrounding area. Would stay here again definitely. Many thanks to Rida and Saleema
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was good. While it is a bit dated, we got two rooms that were adjoining. The temperature was not great. The breakfast was over priced for what we got.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Extremely dated property and style of management.
Stayed 3 nights in Oct 2024
Verified

4/10 Poor

Warren

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Felt like the setting of a budget slasher movie, well past its best indefinite need of a facelift. Had shining vibes.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Russell

Liked: Staff & service
Unusual place, but decent for being a budget hotel. Food quality for dinner was surprisingly good, buffet breakfast food quality was low, but if you don't mind about lower quality and are more interested in a large breakfast then you will be happy. For me, the bedroom temperature was set far to high.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Martha

Liked: Staff & service, property conditions & facilities, room comfort
Room was comfortable but cleaning in room and definitely in corridors needs to improve. I stays for 3 days and floors remained
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Mohammed Junaed

Liked: Staff & service
Disliked: Cleanliness, amenities
Nice and quiet. Pleasant stay however just the cleanliness wasn't up to scratch. Mould on the window curtains and around the bath area.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

christine

Liked: Cleanliness, property conditions & facilities
the hotel was very pleasent but unfortunately our room was extremely hot and the floor uneven
Stayed 1 night in Aug 2024
Verified

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with dome isdyes

A lovely, hotel with good staff, no BBC channels in the room when the England match was on, flickering lights and no hot water in the morning were not ideal. Also limited vegetarian and vegan options for breakfast.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Should be nice but far from it

Theres rubbish tipped all outside the hotel, the room had staines on the floor and the bed was awful.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Sarah

Disliked: Property conditions & facilities
Our room was musty smelling and there was a giant wooden beam next to the bed with barely any room to walk past without walking into it during the night if you needed to use the bathroom. The bed was soft and small. Not a good stay.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Wayne

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place was shut and no longer being used as a hotel..... Well done Expedia for letting me know......
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Kim

Liked: Staff & service, room comfort

Large rooms with friendly staff

Lovely comfortable room although a bit dated and stained in some areas. Staff very friendly and helpful. The bathroom was big but the water only lukewarm. No plug points near the bed not helpful when charging a phone and you need an alarm One issue was the noisy bar outside our window which wasn’t ideal with kids
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Nathan

Disliked: Staff & service, amenities
Hotel was a little dated and beds were not very comfortable. being woken by housekeeping trying to enter our room at 8am ruined our stay
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Malcolm

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Moat house

The aircon was broken and the outside area resembled a scrap yard. Not sure if the place was being referbished but did not see any skips.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Jason

Disliked: Staff & service

Incorrect room issued

We were.checked into the wrong room. Reception were rude
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Jacqueline

Disliked: Property conditions & facilities
I was upgraded to an executive room . Toilet dirty , lumps of hair in bath plug hole , stained carpets dirty cups and spoons overall filthy
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Lindsay

Disliked: Cleanliness, property conditions & facilities

Black Mould on the Walls!

BLACK MOULD ALL OVER THE WALLS! Glasses not cleaned. Terrible stay.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People smoking outside windows until 1am, car park flooded to get to my vehicle on leaving. Someone took a number 2 in the hallway of hotel outside rooms and this was left there for considerable time. Guessing this hotel is being used to house immigrants/probation adults.
Stayed 2 nights in Sep 2024