A 24-hour fitness center, a bar/lounge, and 24-hour room service are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Best Western Plus Moat House Reading offers 129 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Wokingham hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This 4.5-star property offers access to a business center and meeting rooms. A bar/lounge is on site where guests can unwind with a drink. This luxury hotel also offers a 24-hour fitness center, a terrace, and a garden. Complimentary self parking is available on site, along with a car charging station.
Best Western Plus Moat House Reading has designated areas for smoking.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
A bar/lounge
Free daily manager's reception
Restaurants on site
Whisky Charlie
Things to do
24-hour gym
Family friendly
Laundry facilities
Travel crib
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Business services
Business center
Conference space
Meeting rooms
Outdoors
Garden
On a river
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Thin carpet in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
3 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Entertainment
Flat-screen TV with cable/satellite channels
Food and drink
24-hour room service
Minibar
More
Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 1 AM
Express check-in available
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 40
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Renovations and closures
The property is closed between August 26 and August 28.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately GBP 16.95 per person
Pet fee: GBP 20 per accommodation, per stay
Service animals are exempt from fees
Late check-out fee: GBP 40 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
DoubleTree Hilton Reading M4 J10 Wokingham
DoubleTree Hilton Reading M4 J10
DoubleTree Hilton Reang M4 J1
Best Western Plus Moat House Reading Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Large room (allegedly suite) but it was in need of tlc.
The room had single glazing which was broken as well as secondary glazing also broken and hanging off. Curtains wouldn't shut and we're hanging down.
However, the reason this is relevant is that we were directly above an independent pub not owned by the hotel. The music was constant until 12:10 midnight when it stopped for approximately 5-10 minutes before starting again. To say this music was loud is an understatement, we were singing along and could hear it word for word, tbh we could physically feel the music vibrate.
The shower wouldn't work and the bath took over 10 mins to get hot water. It was badly stained along with other marks on the ceiling.
There was no restaurant in the hotel, instead a man hovering offering to get us food...
The bar staff were pleasant but unable to pull a pint and charged us varying rates each round despite asking for the same...
I would recommend finding somewhere else!
Lovely comfortable room although a bit dated and stained in some areas. Staff very friendly and helpful.
The bathroom was big but the water only lukewarm.
No plug points near the bed not helpful when charging a phone and you need an alarm
One issue was the noisy bar outside our window which wasn’t ideal with kids
The reception staff were excellent and provided valuable information and advice about the hotel and surrounding area. Would stay here again definitely. Many thanks to Rida and Saleema
This used to be a good hotel.
On the day I visited the hotel was not providing lunch nor dinner – this is amazing for a best western hotel and not as advertised. In my room, the television did not show BBC, and neither of the bedside lamps were working
In my room
Mike
Stayed 1 night in Aug 2024
6/10 Okay
Mohammed Junaed
Traveled with partner
Aug 2, 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
Nice and quiet. Pleasant stay however just the cleanliness wasn't up to scratch. Mould on the window curtains and around the bath area.
Unfortunately, we were given a room right next to the elevator lobby; which meant foot traffic for a good portion of the early hours. Elevator noise also an issue.