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Comfort Inn Auburn - Worcester

2.5 star property

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Photo gallery for Comfort Inn Auburn - Worcester

Lobby
Lobby
Desk, blackout drapes, iron/ironing board, rollaway beds
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Air conditioning
  • Laundry
  • Housekeeping
$99
includes taxes & fees
Dec 17 - Dec 18

Explore the area

View in a map
426 Southbridge St, Auburn, MA, 01501
  • Place, Auburn Mall
    ‪3 min walk‬
  • Place, Union Station
    ‪8 min drive‬
  • Place, DCU Center
    ‪8 min drive‬
  • Airport, Worcester, MA (ORH-Worcester Regional)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(98 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Comfort Inn Auburn - Worcester

Auburn hotel with free breakfast
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a meeting room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a computer station, and express check-in are onsite.
Comfort Inn Auburn - Worcester offers 71 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels.

This Auburn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can enjoy a complimentary breakfast. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Comfort Inn Auburn - Worcester is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 6:30 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005080170
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Auburn Comfort Inn
Comfort Inn Auburn
Comfort Inn Hotel Auburn
Comfort Inn Auburn Hotel
Comfort Hotel Auburn
Comfort Inn Auburn-Worcester Hotel
Comfort Inn Auburn Worcester
Comfort Inn Auburn - Worcester Hotel
Comfort Inn Auburn - Worcester Auburn
Comfort Inn Auburn - Worcester Hotel Auburn

Comfort Inn Auburn - Worcester Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 443 out of 1003 reviews
Rating 8 - Good. 227 out of 1003 reviews
Rating 6 - Okay. 139 out of 1003 reviews
Rating 4 - Poor. 72 out of 1003 reviews
Rating 2 - Terrible. 122 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Traveled with group
Liked: Property conditions & facilities
Pleasant staff No lounge
Stayed 1 night in Sep 2025

8/10 Good

James

Stayed 1 night in Sep 2025

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice stay
Stayed 2 nights in Aug 2025

2/10 Terrible

Aryseli

Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Abylaikhan

Liked: Cleanliness, staff & service, property conditions & facilities
Our experience was great. If you are looking urgent place to stay then it’s perfect
Stayed 1 night in Aug 2025

10/10 Excellent

KRYSTIAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe location. Definitely recommend.
Stayed 1 night in Aug 2025

8/10 Good

Robert

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and well kept. The breakfast options were a mix of cold and hot foods.
Stayed 2 nights in Aug 2025

8/10 Good

Edmund

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay at this property. It was quiet and easy to find. It has plenty of parkibg spqce available. Don't expect a 5 stars hotel stay but it was acceptable for somesone who doesn't stay at the hotel and use all it amenities. It is a good place for someone who just want to get some rest after a long day of driving. The best was that breakfast is included. There is a Starbucks just outside of the hotel as well. Staff were friendly to deal with. I would come back to this hotel again.
Stayed 1 night in Aug 2025

6/10 Okay

Abby

Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Rachel

Stayed 1 night in Aug 2025

10/10 Excellent

wenwei

Liked: Cleanliness, staff & service, property conditions & facilities
Over priced
Stayed 2 nights in Aug 2025

4/10 Poor

peter

Traveled with family
Disliked: Staff & service

Overall bad experience

When I got to the hotel the person checking me in asked for my drivers license and credit card, forgot to give them back to me. I went out for the evening and realized I didn’t have my license. When I got Back to the hotel at 1:00 AM I told the person at the front desk what happened. He couldn’t find my id and gave the impression that he didn’t believe me, insinuating I had maybe misplaced elsewhere. When I went back in the morning to the front desk my id was found, no apologies just here you go. And on top of that for some reason I was given a disability accessible room ( not requested) and the shower head aligned with my chest. Would not recommend this hotel
Stayed 1 night in Aug 2025

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Unhealthy

The hotel had an overwhelming smell from a cleaning solution that gave me an instant headache when I walked in both times. As I got my room (108) I did a room inspection and in the bathroom the wallpaper was pealing off and you could clearly see black mold. I took pictures. I got a new room (304) as I get off the elevator the entire third floor smells like cigarettes and an ashtray (supposed to be a smoke free hotel) as I entered room 304 the smell from the cleaning solution was so strong I had to leave. I got another hotel and when I came back to check out, again as I walked in the smell was so overwhelming that, yup you guess It, another instant headache. Made me sick to my stomach both times.
Stayed 4 nights in Aug 2025

6/10 Okay

Stephanie

Traveled with group, Traveled with family
Liked: Staff & service, amenities
The hotel is clean. The rooms are connected by doors & it is very noisy. Some of the cleaning staff were so loud in the hallway they woke me up. The reason I put unsafe is because my two nights I stayed my lower floor window was not locked & I assumed they would be locked because 99% of hotels lock their windows. Both people I spoke with at the front desk were extremely pleasant & helped me with an issue I had with the booking. Another unsafe issue was the mini caffee pot, I tried to make a cup of coffee & flames shot out the back of the cord where it connects to the coffee pot. I brought the amoking coffee pot to the front desk & was told that never happened before. All in all if you are on the bottom floor check your windows, & make sure your coffee pot does not light your room on fire. I would recommend this hotel for the clean rooms and friendly associates.
Stayed 1 night in Aug 2025

10/10 Excellent

Kanubhai

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

8/10 Good

Gabriella

Liked: Staff & service
Very nice staff and close to Starbucks
Stayed 1 night in Aug 2025

10/10 Excellent

Job

Liked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Billie

Stayed 3 nights in Aug 2025

2/10 Terrible

Heather

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
I booked a room with two double beds through Expedia. I checked in and went to my room only to discover that the room only had one queen bed. I was traveling with a friend who is handicapped, so I immediately returned to the front desk and explained that my reservation was for two double beds. The hostess insisted the reservation was for one queen bed and wouldn’t even look at my phone that showed the reservation was for two double beds. She blamed Expedia and said the hotel was fully booked so we couldn’t be moved to another room. My reservation was non-refundable, so I was forced to take the room and sleep on a cot (that they didn’t even set up for us) even though I was charged for a double room. The dress I was wearing became snagged on one of the springs of the cot while I was setting it up and was torn. Once the cot was set up, there was almost no space left to walk in the room, but my only other alternative would have been to find another hotel and lose what I paid entirely. As for the accommodations, the entire hotel smells very strongly of artificial air fresheners. It was so strong you could taste it and it gave me a headache within a few minutes. An employee was smoking immediately in front of the entrance even though there are signs posted stating that smoking is prohibited within 25 feet of the entrance. I’m very disappointed in the entire experience and won’t be back.
Stayed 1 night in Aug 2025

6/10 Okay

Suzy

Traveled with family
Liked: Staff & service, property conditions & facilities
Our entire room smelled like floor cleaner and the tiled area was so slippery I had to put a towel down so we wouldn’t slip. This was an accessible room which made it even more dangerous. There was a mysterious stain in the bathtub and the cover to the fan fell off while my son was in the shower. The breakfast eggs were powered, not fresh, but I guess that’s typical of hotel buffets. There was nothing fresh to eat, just cereal, toast and other bread-based food. Lastly, the tv didn’t work even after the attendant came to change the input. Frustrating experience. They took note of my complaints when I checked out but it was too late by then.
Stayed 1 night in Aug 2025

4/10 Poor

CARLOS

Liked: Cleanliness, staff & service
The hotel bed and room is comfortable and clean however have to adjust the connection rooms noise. The door is too short and you hear family next very loud and the same for them hearing us and no one was actually loud but you hear every conversation from other room. This needs to be fix by putting buffers on the bottom of the connecting room door. I never had this experience before at a hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sitella, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff. Decent free breakfast and coffee stations . Water w lemon and cookies for guests was a bonus. Comfy beds and bedding and ample Sized bathrooms
Stayed 1 night in Aug 2025

2/10 Terrible

Joanne

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff nice
Stayed 21 nights in Jul 2025

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a find! I just moved to the area but needed an overnight stay until I got the keys to my new house. The staff was efficient and friendly, the room was immaculate, and the breakfast was more than expected—great scrambled eggs, good coffee and juice, and lots of other choices. Thanks for a great experience. When friends and family visit, I know just where to recommend.
Stayed 1 night in Aug 2025