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Courtyard by Marriott Worcester

3.0 star property

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Reception
Premium bedding, in-room safe, desk, laptop workspace
Lobby lounge
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Parking available
  • 24/7 front desk
  • Free WiFi
$157
includes taxes & fees
Sep 22 - Sep 23

Explore the area

View in a map
72 Grove Street, Worcester, MA, 01605
  • Worcester Polytechnic Institute
    ‪3 min walk‬
  • DCU Center
    ‪14 min walk‬
  • Union Station
    ‪2 min drive‬
  • Worcester, MA (ORH-Worcester Regional)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony

Deluxe Room, 1 King Bed with Sofa bed, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Balcony

7.4 out of 10
Good
(3 reviews)
  • 304 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.4 out of 10
Very good
(22 reviews)
  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 214 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(22 reviews)
  • 228 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 249 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, Multiple Beds, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • 304 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

  • 304 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Worcester

3-star Worcester hotel steps from Worcester Art Museum
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Courtyard by Marriott Worcester offers 134 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Worcester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Courtyard by Marriott Worcester features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Onsite parking is available (surcharge).

Courtyard by Marriott Worcester is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Courtyard by Marriott Worcester has a restaurant serving breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 15 for adults and USD 5 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 for adults, and USD 5 to 15 for children
  • Self parking fee: USD 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013333480
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Worcester
Courtyard Worcester
Courtyard Worcester Marriott
Marriott Worcester
Worcester Courtyard
Worcester Courtyard Marriott
Courtyard By Marriott Worcester Hotel Worcester
Courtyard Marriott Worcester Hotel
Worcester Marriott
Courtyard by Marriott Worcester Hotel
Courtyard by Marriott Worcester Worcester
Courtyard by Marriott Worcester Hotel Worcester

Courtyard by Marriott Worcester Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 516 out of 1006 reviews
Rating 8 - Good. 265 out of 1006 reviews
Rating 6 - Okay. 113 out of 1006 reviews
Rating 4 - Poor. 57 out of 1006 reviews
Rating 2 - Terrible. 55 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

JOAO HAMILTON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks, awesome!
Stayed 3 nights in May 2025

8/10 Good

Rubens

Traveled with family
Liked: Cleanliness
Stayed 2 nights in May 2025

2/10 Terrible

Dimitra

Disliked: Amenities
- first night there was a large party in the courtyard next to our room till almost 10:30 PM. Then kids were playing in the hallways till 11:00. Then another party around 11 was making noise in front of our room. Clearly overbooked. - upon arrival I was handed the pack and play for my baby. I carried it to our room. It didn’t snap correctly, I asked for help. Waited an hour no one came so my husband took it down to the lobby. They said they would bring another one - they did not. At this point it was past 11 PM and we had to move a chair next to the bed for the baby to not fall. They finally brought one the next day. - we asked for linen change, we just ended up doing it ourselves - we never had housekeeping during our stay - we had to keep going to front desk for towels, blankets, etc as needed - the bed was very uncomfortable - the room needs upgrading, there are spots that the wallpaper is pulling from on the bathroom due to humidity. Also - the sink faucet is not the right size for the sink — all the water pools by the handles because it doesn’t reach into the basin. Overall, for the price paid compared to the experience we had - this was awful. I have stayed at many Marriott’s and thought I would have a good stay here too - unfortunately I probably won’t book another Marriott. The front desk staff is super nice - but they are limited in capacity and extremely understaffed.
Stayed 3 nights in May 2025

10/10 Excellent

Akwasi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect get away hotel for family! Love it.
Stayed 2 nights in May 2025

8/10 Good

lisabeth a

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The king bed was comfortable. Quiet and comfortable. Suggestion: brighter lights needed in sleeping area and a clock. The staff was professional and responsive. There was an outside card entrance door next to my room. I noticed the door did not properly latch after passing through. After reporting this to the staff a worker appeared within five minutes to resolve the problem. I highly recommend this hotel and would gladly return.
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great stop if you are traveling west from Boston airport. Will be a regular stop for me in future
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The room seemed recently updated and was very comfortable. The shower was great.
Stayed 2 nights in May 2025

8/10 Good

Leislie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean, the staff were polite and helpful. But I didn't appreciate paying double the price of previous visits. It was graduation time, and prices should not have been doubled.
Stayed 2 nights in May 2025

6/10 Okay

Amanda

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I stayed

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Business traveler
Checked in but when I asked for a room on the second floor, not the ground floor, I was given one near the noisy elevators and ice machine plus a window overlooking mechanical equipment just outside. The hotel, check in staff said, was quite empty. Then I could not have a room key because they were changing the system. “Ten minutes” turned into an hourlong wait for a key. Restaurant closed on this Sunday because it needed work. Floor washers left lobby floor so wet I almost fell. (Then they put down a rubber mat. ) No networks/PBS or other decent channels on Tv. I’ve Stayed in courtyards before (2 weeks ago in north Toledo) and they have been fine. Not this one.
Stayed 1 night in May 2025

8/10 Good

Matthew

Stayed 1 night in Apr 2025

6/10 Okay

Veronica

Stayed 3 nights in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great!!
Stayed 2 nights in Apr 2025

2/10 Terrible

Kelli

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most Terrible Hotel in the world

U checked in and checked out minutes later, waiting on my refund, most terrible place I’ve ever been to in my whole entire life! I would not recommend this place for even a bird to stay at!!!! Not professional at all! Please do not affiliate yourself with this hotel.
Stayed 2 nights in Apr 2025

6/10 Okay

Diana

Liked: Cleanliness, staff & service
Pool is closed for construction. Even though this listing says nothing about that. We chose this hotel because it said it had a pool. Normally I would give this hotel 5 stars but false advertising caused some very unhappy children and therefore unhappy parents. If there had been communication with us beforehand Very clean and comfortable. The staff was excellent and very accommodating
Stayed 1 night in Apr 2025

10/10 Excellent

Betty

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

merdic

Traveled with partner
Liked: Amenities, property conditions & facilities
Well maintained. Helpful friendly staff. Clean modern room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel innthe heart of Worchester. Staff was friendly and inviting
Stayed 1 night in Apr 2025

10/10 Excellent

Cristi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly what my son and I wanted minus the poolbei

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent place, scope to improve

Trip went well - front desk staff was friendly but were totally ignored in the bistro. Waited 10 minutes without anyone greeting. Went out and had breakfast elsewhere. Also our room faced the pits and it was bit noisy even after 10pm. Everything else was decent.
Stayed 1 night in Apr 2025

2/10 Terrible

Kathy

Disliked: Cleanliness, staff & service, property conditions & facilities
The televisions did not work , the pool was disgusting and staff were awful
Stayed 1 night in Apr 2025

10/10 Excellent

Susan M

Liked: Cleanliness, staff & service, property conditions & facilities
I was visiting someone in the hospital during a tense time. The front desk staff (especially C!) did everything they could to make my visit successful - kind and helpful. So much appreciated!
Stayed 1 night in Apr 2025