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Extended Stay America Suites Boston Westborough Connector Rd

2.5 star property

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Lobby
Lobby
Lobby
Property amenity
Studio, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

6.0 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Free WiFi
$112
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
19 Connector Rd, Westborough, MA, 01581
  • Place, Westborough Country Club
    ‪5 min drive‬
  • Place, Apex Entertainment Center
    ‪7 min drive‬
  • Place, New England Sports Center
    ‪9 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪44 min drive‬

Room options

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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  • Pet friendly
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About this property

Extended Stay America Suites Boston Westborough Connector Rd

Westborough hotel with in-room kitchens
Laundry facilities, a 24-hour front desk, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Boston Westborough Connector Rd offers 92 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, laundry facilities, and an elevator. Complimentary uncovered self parking is available on site.

Extended Stay America Suites Boston Westborough Connector Rd is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003433280
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Boston Hotel Westborough
Extended Stay America Boston Westborough
Extended Stay America Westborough
Extended Stay America Westborough Hotel Westborough
Extended Stay Westborough
Extended Stay America Boston Westborough Hotel
Extended Stay America Boston Westborough Connector Road

Reviews

Extended Stay America Suites Boston Westborough Connector Rd Reviews

6.0

6.0/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 139 out of 721 reviews
Rating 8 - Good. 136 out of 721 reviews
Rating 6 - Okay. 147 out of 721 reviews
Rating 4 - Poor. 126 out of 721 reviews
Rating 2 - Terrible. 173 out of 721 reviews

Reviews

2/10 Terrible

Monica

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Worst ever

Took three rooms to find one that could be endured. First room the television and lights did not work; second room, the kitchen sink had standing water with an enormous amount of congealed grease and chunks of food stuffs, resembling vomit. Additionally the bathroom sink and tub were filthy, but the tv worked. The third room, while not sparkling clean could be tolerated. The TV worked but the phone did not so we could not call the front desk to get the missing bath towels, also the hair dryer was missing. The front desk apologized but it remained the worst condition anyone in my party has ever experienced.
Stayed 1 night in Jun 2025

6/10 Okay

Donald

Stayed 1 night in Jun 2025

8/10 Good

Nathanael

Stayed 1 night in Jun 2025

6/10 Okay

Emre

Stayed 1 night in Jun 2025

10/10 Excellent

Aimee

Stayed 1 night in Jun 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the staff they are so friendly and very helpful when needed and love how friendly everyone is
Stayed 1 night in Jun 2025

2/10 Terrible

Nathan

Stayed 1 night in May 2025

10/10 Excellent

Zaldy

Stayed 1 night in May 2025

2/10 Terrible

JANET

Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like anything. The room was a dump. For $428.00 for a 3-night stay, the place was in shambles. Please look at the pictures. The kitchen sink was not even cleaned from the previous person. The sheets had a makeup stain on it. It looked like an abandoned property. There was a constant banging noise to the point that my bed was shaking and vibrating from the noise. Big bangs against the headboard area. Then it would stop, and a constant, low thud would sound over and over, like a machine or pipes in the wall, or as if someone was doing jumping jacks. I tried to listen to the room next door, but there was no sound coming from it. It was in the walls. Then at 1 am, someone started yelling across the hall, and I heard a huge crash several times like as if someone was throwing chairs. I called the front desk, and I heard them knocking on the door, but no one answered, and they just didn't do anything about it. This went on for an hour. They offered to change my room to a room they said had no complaints, which means they put me in a room that they knew had complaints. I said I was going out for the day, and when I come back, if the noise continues, I will move. I came back, and that constant low thud sound was there again. I thought if I had to pack up everything and move, I might as well find another hotel. I did, right next door to the Hampton Inn. No issues at the Hampton, If I could give it no stars, I would.
Stayed 3 nights in Jun 2025

4/10 Poor

Koamivi

Stayed 4 nights in Jun 2025

2/10 Terrible

Cheryl

Disliked: Cleanliness, amenities, property conditions & facilities
They advertised a grab and go breakfast which most of my 11 day stay was just coffee, tea and oatmeal. They will only clean your room once per week. The rooms all smell like cigarettes and some dont have microwaves. Stephanie at the front desk was a friendly face in an otherwise dismall setting
Moldy sink knob
Mold
Mold
Stayed 10 nights in Jun 2025

2/10 Terrible

Jason

Stayed 1 night in Jun 2025

2/10 Terrible

Art

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay was terrible. I travel for work and have stayed in hundreds of hotels around the world the last 50 years, and by far this was the worst hotel we had ever stayed at. Rooms were filthy, mold, dirt, hair everywhere, from the bathtub to the bed. Broken furniture, mattress had so many lumps you could not get much sleep. There were holes in the walls and furniture. We had to wait 31 hours for someone to unclog the toilet. The outside of the fridge was disgusting. Manager claimed it was rust, if so, then why is it removable with a towel and water? Stove light and fan didn't work, told to open window while cooking. Mold and hair all around the stove top. Room door didn't lock all the way. I have pictures of everything. There was no daily room cleaning, we had to ask for our rooms to be cleaned. Funny thing is, they do not allow anyone to be in the room while they are cleaning. Hmm, it's not a state, federal, county, or city law, why can't we stay? If you needed clean towels or sheets you had to go to the front desk, no problem. However, usually there were no clean towels or sheets available, sometimes it would take a day or two to get them, but you had to keep asking. In the time we were there, the hallway corridor, was only vacuumed twice. We were allowed to change rooms twice, but the issues remained. When we complained, the manager made excuses, he had only one cleaner for 50 rooms, not enoughstaff, corporatewon't allow them to fix or replace items, etc. There's more
Stayed 7 nights in Apr 2025

10/10 Excellent

Dan

Stayed 1 night in Jun 2025

2/10 Terrible

Stacey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Gene, West Windsor

Traveled with partner
The checkin process is very easy. The bathroom has uniration smells. Appliances are rusty, and carpets are a bib worn out.
Stayed 1 night in Jun 2025

10/10 Excellent

Tariq

Stayed 1 night in May 2025

2/10 Terrible

Farok

Stayed 2 nights in May 2025

4/10 Poor

Nicole

Disliked: Cleanliness, property conditions & facilities
Red flags went up as soon as we walked it. Elevator does opened up and the there was something spilled on the floor. The hallway smelled bad. Opened door to our room as were met with a fridge covered in rust. The floor was sticky, stains on the sheets, and soap scum in the tub. Did not stay. Received refund without questions. Only upside was the people at front counter. Very friendly.
Stayed 1 night in May 2025

6/10 Okay

Paulette

Stayed 2 nights in May 2025

2/10 Terrible

Nicole

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel (the hallways and my room) smelled like stale food. There were drips of something unidentifiable on the furniture. The mattress was stained. The staff member who checked me in was courteous, but the hotel and room were a big disappointment.
Stayed 2 nights in May 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 4 nights in May 2025

6/10 Okay

Peter

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

yusef

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reliable place to stay
Stayed 1 night in May 2025