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Extended Stay America Suites Boston Westborough Connector Rd

2.5 star property

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Lobby
Lobby
Studio, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Property amenity

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
$90
includes taxes & fees
Jan 23 - Jan 24

Explore the area

View in a map
19 Connector Rd, Westborough, MA, 01581
  • Place, Lake Chauncy Public Beach
    ‪2 min drive‬
  • Place, Westborough Country Club
    ‪5 min drive‬
  • Place, Apex Entertainment Center
    ‪6 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪38 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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  • Pet friendly
  • Parking included
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3.3 out of 5, 1,006 reviews
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About this property

Extended Stay America Suites Boston Westborough Connector Rd

Westborough hotel with in-room kitchens
Laundry facilities, a 24-hour front desk, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Boston Westborough Connector Rd offers 92 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, laundry facilities, and an elevator. Complimentary uncovered self parking is available on site.

Extended Stay America Suites Boston Westborough Connector Rd is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003433280
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Boston Hotel Westborough
Extended Stay America Boston Westborough
Extended Stay America Westborough
Extended Stay America Westborough Hotel Westborough
Extended Stay Westborough
Extended Stay America Boston Westborough Hotel
Extended Stay America Boston Westborough Connector Road

Extended Stay America Suites Boston Westborough Connector Rd Reviews

Reviews

6.0
Rating 10 - Excellent. 156 out of 759 reviews
Rating 8 - Good. 141 out of 759 reviews
Rating 6 - Okay. 151 out of 759 reviews
Rating 4 - Poor. 131 out of 759 reviews
Rating 2 - Terrible. 180 out of 759 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Gray

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Donald

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms were old and not kept up well. Walls and doors don’t block sound, could hear everything going on in the lobby all day and night. Construction making loud banging noises all day. Fridge freezer sounded like a freight train when the compressor kicks on. Metal spring bed frame looks like boot camp beds from a movie.
Stayed 4 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

4/10 Poor

James

Disliked: Property conditions & facilities
The shower did not drain and the grab and go breakfast was a joke.
Stayed 1 night in Sep 2025

4/10 Poor

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities

Not as advertised

Advertised breakfast not available, not even coffee. Paint on walls not completed, furniture chipped. The bathroom flooded I'm not sure why. No ice available at all: the ice tray in the freezer was empty. Cockroach in bathroom. I found another hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Darcelle

Stayed 1 night in Sep 2025

6/10 Okay

ROCCO

Traveled with group
Liked: Staff & service
This place was ok but it could be cleaner. There is a main road nearby that you can hear at night as well. The staff was great and very friendly but I think that there are better places to stay in the area.
Stayed 1 night in Aug 2025

2/10 Terrible

Aimee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is so rude
Stayed 1 night in Jul 2025

2/10 Terrible

Andrew

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Room was unusable

Front desk staff was extremely helpful, but the room was in a state of disrepair, and could not be used. The property was fully booked, so at 8pm I was forced to cancel my reservation and find other accommodations.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

2/10 Terrible

francis

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Katiel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience, quiet and clean
Stayed 1 night in Sep 2025

2/10 Terrible

barbara

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever!

The hotel offered absolutely no services. There weren’t even laps on the night tables. There was no hairdryer. There was no phone to be able to call down to the front desk was like living in a hostel. Good thing I didn’t unpack because I went back to the front desk with my bags and checked out and got a refund. And speaking with others who have stayed an extended stays that was their experience as well.
Stayed 4 nights in Sep 2025

10/10 Excellent

Katiel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Bentley

Stayed 1 night in Sep 2025

8/10 Good

Thomas

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

ronald

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Brandon

Stayed 1 night in Jul 2025

2/10 Terrible

Susan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
What I liked is that is was a quiet interior, however, the hotel was not at all full. What I didn't like was the dirty stove and microwave. I did not appreciate finding woman's underwear behind the bureau/TV stand, or finding a broken eyeglass frame under the ripped vinyl chair. The bed skirt was frayed, and underneath the bed were shredded rubber gloves. I get creeped out thinking about it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Vennessa

Stayed 1 night in Jul 2025

2/10 Terrible

Firouz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the worst place I've ever stayed in my life. I can not even explain how dirty, old, and stinky this place was. It was a nightmare. Like living in a Saw movie! I literally felt I'm character in the Saw movie, and living in one of John Kramer's traps. The staff were nice, but the place should be a Hollywood horror film location. Nasty and dirty.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025

2/10 Terrible

Yolanda

Disliked: Staff & service, amenities, property conditions & facilities
One of the worse experiences ever. Flight was delayed so I called hotel to notify them I would arrive around 2am. They say no problem. I arrived and their computer marks me as a no show and now the desk person cannot assign a room to me because it’s now the next day. Clearly the hotels fault. After trying to override the system he gave up and just gave me a room. One would think after all this they would give a decent room, now I don’t expect anything great from Extended stay, but this was the most stripped room with paint coming off, holes in the drywall no amenities and definitely a smoking room. At this point, now almost 3 am, I was just happy to have a bed. Customer service needs to drastically improve.
Stayed 1 night in Jul 2025

10/10 Excellent

james

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant in walking distance. Very clean, staff is amazing.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Room was clean & nicely furnished. Entrance and lobby were dirty. Breakfast was horrible.
Stayed 1 night in Jul 2025