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Hilton Garden Inn Worcester

3.0 star property

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Photo gallery for Hilton Garden Inn Worcester

Exterior
Indoor pool
Two Queen beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
One Bedroom Suite, One King Bed | Living area | 37-inch flat-screen TV with cable channels, TV
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking available
  • Room service

Explore the area

Map
35 Major Taylor Boulevard, Worcester, MA, 01608
  • DCU Center
    ‪5 min walk‬
  • Union Station
    ‪9 min walk‬
  • UMass Memorial Medical Center
    ‪11 min walk‬
  • Worcester, MA (ORH-Worcester Regional)
    ‪8 min drive‬

Room options

View all photos for Two Queen beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Two Queen beds

8.6 out of 10
Excellent
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, with Bathtub, Accessible

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

One King Bed, with Bathtub, Accessible

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Two Queen Beds, Non-Smoking, Accessible

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for One king bed evolution

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

One king bed evolution

8.4 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite, One King Bed

One Bedroom Suite, One King Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

One Bedroom Suite, One King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, Accessible

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.5 out of 5, Wonderful, (1002)
$189 nightly
The price is $189 total
includes taxes & fees
Hampton Inn & Suites Worcester

About this property

Hilton Garden Inn Worcester

3-star hotel in Worcester Central Business District
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Hilton Garden Inn Worcester offers 199 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hilton Garden Inn Worcester provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers multilingual staff, a fireplace in the lobby, and laundry facilities. Onsite parking is available (surcharge).

Hilton Garden Inn Worcester is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11 AM.
Hilton Garden Inn Worcester has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 14.95 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10.95 to 16.95 for adults and USD 6.95 to 12.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10.95 to 16.95 for adults, and USD 6.95 to 12.95 for children
  • Self parking fee: USD 14.95 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010493483
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Worcester
Hilton Garden Inn Worcester
Worcester Hilton Garden Inn
Hilton Garden Hotel Worcester
Hilton Worcester
Hilton Garden Inn Worcester Hotel
Hilton Worcester
Worcester Hilton Garden Inn
Hilton Worcester Worcester
Hilton Garden Inn Worcester Hotel
Hilton Garden Inn Worcester Worcester
Hilton Garden Inn Worcester Hotel Worcester

Hilton Garden Inn Worcester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 450 out of 1002 reviews
Rating 8 - Good. 244 out of 1002 reviews
Rating 6 - Okay. 142 out of 1002 reviews
Rating 4 - Poor. 87 out of 1002 reviews
Rating 2 - Terrible. 79 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in and check out was easy. The hallways and elevators were unkempt. The furniture in the room was worn and needs replacing. The hvac was extremely loud as was the mini fridge, which roared to life with a loud groaning noise every 45 minutes, making sleep darn near impossible.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and helpful staff. Room was clean and the bed was comfortable
Stayed 3 nights in Feb 2025

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are going to stay in Worcester, you can't get any better than the Hilton Garden Inn. It has easy parking, a good and complimentary breakfast, and is walking distance to the restaurants and the train station. Plus, it has an indoor pool and gym. The staff is so helpful and kind. It's the best bang for your buck!
Stayed 2 nights in Mar 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Close to arena
Stayed 1 night in Mar 2025

10/10 Excellent

Erin

Stayed 1 night in Mar 2025

10/10 Excellent

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Marcia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

8/10 Good

tammy

Traveled with family
Liked: Staff & service
The walls are paper thin and you hear EVERYTHING. Breakfast buffet was good. The rooms are fine, the vent in the bathroom was dusty and there was weird hair on the ceiling. You stay here for the location but the price is high for the quality.
Stayed 1 night in Mar 2025

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I had a short (one night) stay at this hotel. It was clean, quiet, and convenient. Staff was friendly, professional and, helpful. Would stay there again without hesitation.
Stayed 1 night in Mar 2025

2/10 Terrible

Valentine

Traveled with group
Receptionist was rude and lucked courtesy.
Stayed 1 night in Mar 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Raymond

Liked: Cleanliness, property conditions & facilities
Five minute walk to palladium
Stayed 1 night in Mar 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No refund
Stayed 3 nights in Mar 2025

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
We stayed for an event that was conveniently across the street. The room was perfect for us, staff were friendly and helpful. Try the omelette for breakfast!
Stayed 1 night in Mar 2025

10/10 Excellent

Erin

Traveled with partner
Breakfast was GREAT! Server awesome Rajib!
Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

6/10 Okay

Katelyn

Traveled with partner
Liked: Cleanliness, staff & service
Quick stay, very noisy area, walls seem quite thin can hear just about everything…
Stayed 1 night in Mar 2025

10/10 Excellent

Francina

Stayed 1 night in Mar 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

The staff is very helpful and the breakfast is nice
Stayed 2 nights in Feb 2025

6/10 Okay

Brian

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall, the stay was nice after my check-in experience. The service person that checked me in was unpleasant. I will admit I wasn’t happy when she told me my card had failed and she gave me a unwelcoming look. The person had attitude that I’ve never received at check-in for a hotel before.
Stayed 2 nights in Mar 2025

4/10 Poor

Irene

Traveled with family
Received a handicap room although not requested. The room was very small due to the very large handicap bathroom. The shower was very uncomfortable with a shower handle you had to hold while showering instead of a regular overhead shower. Tried to change rooms and the hotel said we could not because it was booking was completed through Expedia.
Stayed 2 nights in Mar 2025