Hilton Garden Inn Worcester

3.0 star property

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Photo gallery for Hilton Garden Inn Worcester

Exterior
Two Queen beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Lobby
Daily to-go breakfast for a fee
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking available
  • Room service
$185
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
35 Major Taylor Boulevard, Worcester, MA, 01608
  • DCU Center
    ‪5 min walk‬
  • Union Station
    ‪9 min walk‬
  • UMass Memorial Medical Center
    ‪11 min walk‬
  • Worcester, MA (ORH-Worcester Regional)
    ‪8 min drive‬

Room options

Two Queen beds

8.8 out of 10
Excellent
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

One King Bed, with Bathtub, Accessible

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 King Bed

Two Queen Beds, Non-Smoking, Accessible

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

One king bed evolution

8.4 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

One Bedroom Suite, One King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, Accessible

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Worcester

3-star hotel in Worcester Central Business District
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Hilton Garden Inn Worcester offers 199 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hilton Garden Inn Worcester provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers multilingual staff, a fireplace in the lobby, and laundry facilities. Onsite parking is available (surcharge).

To-go breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11 AM.
Hilton Garden Inn Worcester has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 14.95 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10.95 to 16.95 for adults and USD 6.95 to 12.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2006
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10.95 to 16.95 for adults, and USD 6.95 to 12.95 for children
  • Self parking fee: USD 14.95 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010493483
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Worcester
Hilton Garden Inn Worcester
Worcester Hilton Garden Inn
Hilton Garden Hotel Worcester
Hilton Worcester
Hilton Garden Inn Worcester Hotel
Hilton Worcester
Worcester Hilton Garden Inn
Hilton Worcester Worcester
Hilton Garden Inn Worcester Hotel
Hilton Garden Inn Worcester Worcester
Hilton Garden Inn Worcester Hotel Worcester

Reviews

Hilton Garden Inn Worcester Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 462 out of 1000 reviews
Rating 8 - Good. 234 out of 1000 reviews
Rating 6 - Okay. 143 out of 1000 reviews
Rating 4 - Poor. 84 out of 1000 reviews
Rating 2 - Terrible. 77 out of 1000 reviews

Reviews

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

6/10 Okay

Richard F.

Disliked: Amenities
Average hotel. Staff was friendly and helpful enough but my room was small and dated.
Stayed 2 nights in Jun 2025

10/10 Excellent

CRISTIANE, Mount Vernon

Stayed 1 night in May 2025

10/10 Excellent

Santos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet, convenient
Stayed 2 nights in May 2025

10/10 Excellent

Flavio

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

joao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

steven

Stayed 1 night in May 2025

10/10 Excellent

Joshua

Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

2/10 Terrible

Awais

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Robert

Great hotel
Stayed 1 night in May 2025

6/10 Okay

Annemarie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Had everything we needed and walking distance to the Palladium (right across the street!). However, I had to clean the bathroom sink myself before using it, I understand it gets super busy in housekeeping. Could have used more attention to detail. Overall a great stay.
Stayed 2 nights in May 2025

6/10 Okay

Marisa

Stayed 1 night in May 2025

10/10 Excellent

Yvette

Traveled with family
Liked: Cleanliness, property conditions & facilities
The Hilton Garden was chosen for my son's graduation. It was close to the center and we could walk. The rooms were clean, staff were extremely friendly and the breakfast was wonderful. The wait staff at breakfast were nothing but wonderful.
Stayed 2 nights in May 2025

4/10 Poor

Deborah, WALDO

Business traveler
Disliked: Cleanliness, property conditions & facilities
Was there 2 1/2 days. Had to call the front desk mulitple times daily because the toilet wouldn't flush or would overflow. One of the times they "fixed" it I came back to find the towel I had put on the floor to try to keep the water from spreading out of the bathroom into the rest of the room still on the floor. They didn't offer to move me to a different room. They did offer to comp any water bottles I consumed from my room and are supposedly going to give me some hilton points but I will think twice before staying here again. It was extremely convenient to the convention I was atttending and overall the staff was polite and friendly but that doesn't make up for having to come down and use the bathroom in the lobby when I needed to go to the bathroom or the fact that I don't believe they thoroughly cleaned the bathroom floor each time it overflowed.
Stayed 2 nights in May 2025

10/10 Excellent

Myles

Stayed 1 night in May 2025

2/10 Terrible

Steven

Disliked: Cleanliness
The hotel turned pet friendly, smelled like dog, there was a man with a dog right by the coffee station. The room had black mold on the shower curtain li er, not enough towels & was only serviced every other day. Worst of all we were charged $700 for 2 nights. Awful!
Stayed 2 nights in May 2025

2/10 Terrible

Leah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

VLADIMIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was adjacent to where I needed to be walkable back and forth
Stayed 2 nights in Feb 2025

10/10 Excellent

Nadine

Stayed 1 night in May 2025

8/10 Good

Nicole, Forestdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the DCU so perfect for graduation ! Staff is very friendly and helpful, room was very clean, breakfast buffet is just so-so. If your room is on street side (facing parking garage) prepare for lots of road noise!
Stayed 1 night in May 2025

6/10 Okay

Kelly, Ringwood

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
There is no on-site parking, parking is across the street in a not great area so any women traveling alone having to walk to and front from the old run-down parking garage is dangerous. The hotel is older, could some use upgrading but the room and bathroom was clean and the beds were comfortable.
Stayed 1 night in May 2025

4/10 Poor

Lori, WELLESLEY

Business traveler
Disliked: Cleanliness, staff & service
Unfriendly reception upon entering. Couldn't link my Hilton Honor points to my account. Got to room, sheets were stained, water pressure in shower was poor.
Stayed 1 night in May 2025

8/10 Good

Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 1 night in May 2025