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Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel

Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Interior
Suite, 1 Bedroom | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
10-12 Johnson St, Auburn, MA, 01501
  • Auburn Mall
    ‪2 min drive‬
  • College of the Holy Cross
    ‪7 min drive‬
  • Fitton Field
    ‪7 min drive‬
  • Worcester, MA (ORH-Worcester Regional)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 291 sq ft
  • Sleeps 6
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

  • 291 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Fairfield Inn & Suites by Marriott Worcester Auburn

Breakfast included
Parking included
Free WiFi
Air conditioning
4.2 out of 5, Very Good, (556)
The price is $94
per night
$105 total
includes taxes & fees
Feb 5 - Feb 6
Fairfield Inn & Suites by Marriott Worcester Auburn

About this property

Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel

Auburn hotel with free breakfast
A fitness center, a business center, and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel offers 113 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations.

This Auburn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a fitness center, multilingual staff, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011570170
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Auburn
Holiday Inn Express Hotel Auburn
Holiday Inn Express Hotel And Suites Auburn

Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1003 reviews" "
Rating 8 - Good. 261 out of 1003 reviews" "
Rating 6 - Okay. 89 out of 1003 reviews" "
Rating 4 - Poor. 50 out of 1003 reviews" "
Rating 2 - Terrible. 42 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Robin

Business traveler
Liked: Cleanliness, staff & service, room comfort
Decaf Coffee, not--NO SLEEP!!! Be Careful!!!
Unfortunately the "Decaf" coffee in the breakfast area was NOT decaf and I had it in the evening so didn't sleep a wink all night. AWFUL!!!!!
Stayed 1 night in Oct 2024

4/10 Poor

Tony

Business traveler
Stayed 1 night in Oct 2024

8/10 Good

carol

Stayed 1 night in Oct 2024

10/10 Excellent

Angelo

Stayed 2 nights in Sep 2024

10/10 Excellent

Jacqueline

Stayed 2 nights in Oct 2024

8/10 Good

Brian

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Marise, Stamford

Stayed 1 night in Sep 2024

8/10 Good

Judith, Shediac

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Abel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Barbara

Stayed 1 night in Oct 2024

4/10 Poor

Kwaku

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible Hotel Experience
Horrible experience, 3 nights, no room service, sheets not changed, bathroom not cleaned, the room was smelly and when I complained nothing was done, it seems no one cares about whatever happens to some guests
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Traveled with partner
It was all good
Stayed 1 night in Sep 2024

8/10 Good

James

Stayed 1 night in Oct 2024

10/10 Excellent

CONNY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 3 nights in Sep 2024

10/10 Excellent

Nancy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Tasha

Disliked: Cleanliness, amenities, property conditions & facilities
Its an older hotel and you can tell. Slight musty smell but rooms are relatively clean. TVs don't work well and freeze. Called front desk and I was told it was an issue with their cable. They said there was nothing they could do and to have a good afternoon. Front desk help the next morning was far better.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

benjamin, Worcester

Stayed 2 nights in Sep 2024

2/10 Terrible

Cara

Disliked: Cleanliness, staff & service, property conditions & facilities
Someone tried to get into our room and we had the deadbolt on .. which prevented them from getting in. Scared the shot out of us and we got no explanation or apology!
Stayed 1 night in Sep 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find off the highway
Stayed 1 night in Sep 2024

10/10 Excellent

Krysta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet, clean, easy parking. Would recommend.
Stayed 2 nights in Sep 2024

8/10 Good

stephanie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It is a reasonably priced option to be near Holy Cross.
Stayed 2 nights in Sep 2024

6/10 Okay

Caren

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel staff was very accommodating and the breakfast was good but, for the price, the facilities are in desperate need of an up-date. The lock on the door was wanky - I tried four keys before an employee assisted by showing me the "trick" which was to swipe it up and down quickly and repeatedly to get the lock to read the magnetic strip. The elevator was excruciatingly s-l-o-w. We stayed at 5 different hotels during a week long road trip and this was, by far, the most expensive and less impressive.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria, Maimi

Stayed 3 nights in Aug 2024