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Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel

Exterior
Interior
Suite, 1 Bedroom | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
10-12 Johnson St, Auburn, MA, 01501
  • Auburn Mall
    2 min drive
  • College of the Holy Cross
    7 min drive
  • Clark University
    9 min drive
  • Worcester, MA (ORH-Worcester Regional)
    24 min drive

Room options

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 291 sq ft
  • Sleeps 6
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

  • 291 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Comfort Inn Auburn - Worcester

Breakfast included
Parking included
Free WiFi
Air conditioning
3.8 out of 5, Good, (779)
The price is $95
per night
$106 total
includes taxes & fees
Jan 6 - Jan 7
Comfort Inn Auburn - Worcester

About this property

Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel

Auburn hotel with free breakfast
A fitness center, a business center, and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel offers 113 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations.

This Auburn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a fitness center, multilingual staff, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011570170
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Auburn
Holiday Inn Express Hotel Auburn
Holiday Inn Express Hotel And Suites Auburn

Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1004 reviews" "
Rating 8 - Good. 263 out of 1004 reviews" "
Rating 6 - Okay. 87 out of 1004 reviews" "
Rating 4 - Poor. 51 out of 1004 reviews" "
Rating 2 - Terrible. 42 out of 1004 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Krysta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet, clean, easy parking. Would recommend.
Stayed 2 nights in Sep 2024

8/10 Good

stephanie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It is a reasonably priced option to be near Holy Cross.
Stayed 2 nights in Sep 2024

6/10 Okay

Caren

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel staff was very accommodating and the breakfast was good but, for the price, the facilities are in desperate need of an up-date. The lock on the door was wanky - I tried four keys before an employee assisted by showing me the "trick" which was to swipe it up and down quickly and repeatedly to get the lock to read the magnetic strip. The elevator was excruciatingly s-l-o-w. We stayed at 5 different hotels during a week long road trip and this was, by far, the most expensive and less impressive.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria, Maimi

Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nothing spectacular, but nothing bad. TV channels are super glitchy which is annoying. But all the front desk staff were super nice and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria, Maimi

Stayed 3 nights in Aug 2024

10/10 Excellent

Dianne

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nakho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boston trip
One night stay. Good service, though location is too far from Boston.
Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tub in Room 209 was really stained but otherwise great stay. Breakfast was good 👍
Stayed 2 nights in Sep 2024

4/10 Poor

Arthur

Traveled with partner
Liked: Staff & service
The key to the door had to be reset twice. The TV reception was terrible. The breakfast was terrible, almost cardboard. The vent in the bathroom didn’t work. We were close to the back door which slammed every time. The only good things were the shower and the staff who were friendly and helpful. I cannot recommend staying there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Viena, Port St Lucie Fl

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff confortable and clean.
Stayed 1 night in Jun 2024

10/10 Excellent

Aleksei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, quite excellent service call mom excellent breakfast, everything is fine. They are very polite with you.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice newer facility, not much to complain about. Great staff easy parking, everything in the room worked as it should. Would stay there again.
Stayed 1 night in Aug 2024

8/10 Good

Leslie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mark, FARMINGTON

Traveled with partner
Liked: Staff & service, property conditions & facilities
Thanks for a comfortable, friendly stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

shatima

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and very spacious. We checked in after midnight and had trouble getting into our room. Michael at the desk came right up to our room to assist us. Being close to 95 makes it noisy
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

Angeline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Shout out to Carmen who was very helpful, friendly, and energetic running the front desk. The mattresses need to be replaced as they were sagging in the middle. Otherwise the room was more than adequate.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I liked how quiet it was. But I did not like the bed. It was uncomfortable
Stayed 1 night in Aug 2024

6/10 Okay

Shameka

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
room has bad smell
Stayed 2 nights in Aug 2024

8/10 Good

Gregory

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was very soft, the room furniture and lighting well designed and useful. My only real complaint is the daily texts asking how my stay was - when I mentioned the falling apart (literally in shreds) sheer curtains and the wrinkled top to the ironing board I got dismissive responses. It doesn't take much effort to be pleasant vs the bad feeling the opposite causes.
Stayed 2 nights in Aug 2024

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location at interstates
Stayed 2 nights in Aug 2024