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Holiday Inn Express Hotel & Suites Auburn by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Auburn by IHG

Exterior
Combined shower/tub, hair dryer, towels
Free buffet breakfast
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Suite, 1 Bedroom | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
10-12 Johnson St, Auburn, MA, 01501
  • Auburn Mall
    ‪16 min walk‬
  • College of the Holy Cross
    ‪6 min drive‬
  • DCU Center
    ‪9 min drive‬
  • Worcester, MA (ORH-Worcester Regional)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 291 sq ft
  • Sleeps 6
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

  • 291 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Comfort Inn Auburn - Worcester

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, (994)
$261 nightly
The price is $261 total
includes taxes & fees
Comfort Inn Auburn - Worcester

About this property

Holiday Inn Express Hotel & Suites Auburn by IHG

Auburn hotel with free breakfast
A fitness center, a business center, and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
Holiday Inn Express Hotel & Suites Auburn by IHG offers 113 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations.

This Auburn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a fitness center, multilingual staff, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Auburn by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011570170
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Auburn
Holiday Inn Express Hotel Auburn
Holiday Inn Express Hotel And Suites Auburn

Holiday Inn Express Hotel & Suites Auburn by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1002 reviews
Rating 8 - Good. 259 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Maxine, Bennington

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk manager was amazing!!!
Stayed 6 nights in Feb 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Arlene

Liked: Cleanliness, property conditions & facilities, room comfort

Ok but…..

It was a usual holiday inn express. Did have a problem with road salt on the edge of one of the counters when I leaned on it and it got all over my black pants it to the front desk’s attention and she agreed that it probably came from road salt. She then sold us detergent for their washer and dryer which along with the washer and dryer cost us almost$10. It was not so much the money as her not offering to rectify the situation.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alaa

Stayed 1 night in Feb 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Feb 2025

8/10 Good

Katie

Stayed 2 nights in Feb 2025

10/10 Excellent

Elva

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked me in even before 12pm as it was really bad weather(snow/frozen rain).
Stayed 1 night in Feb 2025

10/10 Excellent

kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value in Austin

Newly renovated, attractive lobby with easy chairs and fireplace, very welcoming and helpful check-in receptionist, roomy room with comfortable bed and easy chair, in-room coffee, very good breakfast selections.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The people are friendly professional
Stayed 2 nights in Feb 2025

10/10 Excellent

Zhipeng

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel the comforter is not washed well, but other things are pretty good.
Stayed 1 night in Feb 2025

10/10 Excellent

Ysander

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities
For my short stay I will give 5 stars to the ladies in the front desk.
Stayed 1 night in Feb 2025

10/10 Excellent

Zecolia

Stayed 1 night in Nov 2024

10/10 Excellent

Angela, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Rasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities

Cold Night

It was very cold night and the skimpy bed covers were not warn enough. No blankets in the room. We ended p covering ourselves with or coats to stay warm. Otherwise, everything else was fine.
Stayed 1 night in Jan 2025

8/10 Good

Rhonda

Stayed 1 night in Jan 2025

10/10 Excellent

Kerry

Traveled with family
Stayed 2 nights in Jan 2025

10/10 Excellent

Timothy

Stayed 1 night in Jan 2025

10/10 Excellent

cindy V

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 1 night in Jan 2025

8/10 Good

SUSSELY

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carmen was very nice and helpful. She was very attentive to my family of 7. We slept very comfortably in a Suite ( 2 queens, sofa sleeper, pack & play at request ). Hotel was very clean. 1 star deducted due to breakfast. Food was not good, eggs were slimy, bagels were hard as a rock, no bacon or sausage options. Not many options for smaller kids besides Cheerios, fruit loops or special k.
Stayed 1 night in Jan 2025