Holiday Inn Express Hotel & Suites Auburn by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Auburn by IHG

Exterior
1 bedroom, desk, blackout drapes, iron/ironing board
1 bedroom, desk, blackout drapes, iron/ironing board
Suite, 1 Bedroom | 1 bedroom, desk, blackout drapes, iron/ironing board
Free buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
10-12 Johnson St, Auburn, MA, 01501
  • Auburn Mall
    ‪16 min walk‬
  • College of the Holy Cross
    ‪6 min drive‬
  • DCU Center
    ‪9 min drive‬
  • Worcester, MA (ORH-Worcester Regional)
    ‪13 min drive‬

Room options

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(8 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom

7.8 out of 10
Good
(6 reviews)
  • 291 sq ft
  • Sleeps 6
  • 1 Twin Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(85 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(55 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites Auburn by IHG

Auburn hotel with free breakfast
A fitness center, a business center, and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
Holiday Inn Express Hotel & Suites Auburn by IHG offers 113 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations.

This Auburn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a fitness center, multilingual staff, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Auburn by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011570170
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Auburn
Holiday Inn Express Hotel Auburn
Holiday Inn Express Hotel And Suites Auburn

Holiday Inn Express Hotel & Suites Auburn by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1001 reviews
Rating 8 - Good. 258 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 2 nights in Mar 2025

6/10 Okay

greg

Traveled with partner
Liked: Cleanliness, staff & service
Free parking
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

8/10 Good

Phil

Stayed 5 nights in Mar 2025

10/10 Excellent

James

Liked: Property conditions & facilities
Staff was welcoming rooms clean
Stayed 2 nights in Mar 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a great stay.

Overall a great stay. The check-in staff was so kind. Room was clean, bed was comfortable. Breakfast had lots of yummy options. When we checked out- staff was a bit standoff-ish
Stayed 1 night in Mar 2025

10/10 Excellent

Maureen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent, reasonably priced choice. A for comfort!
Stayed 1 night in Mar 2025

8/10 Good

June

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice clean and quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Dulce

Traveled with partner
Liked: Cleanliness, staff & service
Quiet location
Stayed 1 night in Mar 2025

10/10 Excellent

Carissa

Stayed 1 night in Mar 2025

10/10 Excellent

Argelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, I love it
Stayed 2 nights in Mar 2025

4/10 Poor

BAHADIR

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not so good

Not so good. Hotel is old and smell.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stoyan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Feb 2025

8/10 Good

Juan

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for a great price

We were very impressed with the room for the price it was. We also really enjoyed the breakfast. It was the best hotel breakfast we had and were impressed with the many options. Check in was easy and the lady at the desk was very friendly and welcoming.
Stayed 3 nights in Feb 2025

10/10 Excellent

Hadijah, Lowell

Stayed 1 night in Feb 2025

10/10 Excellent

Qujania

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Nice choice for a one night stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistent and reliable over the road stop
Stayed 1 night in Feb 2025

10/10 Excellent

Eline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Maxine, Bennington

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk manager was amazing!!!
Stayed 6 nights in Feb 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Arlene

Liked: Cleanliness, property conditions & facilities, room comfort

Ok but…..

It was a usual holiday inn express. Did have a problem with road salt on the edge of one of the counters when I leaned on it and it got all over my black pants it to the front desk’s attention and she agreed that it probably came from road salt. She then sold us detergent for their washer and dryer which along with the washer and dryer cost us almost$10. It was not so much the money as her not offering to rectify the situation.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alaa

Stayed 1 night in Feb 2025